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Comfort Inn

2.0 of 5
5801 Baltimore National Pike, Catonsville, MD 21228
Hotel amenities
Comfort Inn
Ranked #1 of 1 hotels in Catonsville
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28 reviews from our community

    Trip type
Traveler rating
    8
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Date Rating
PSU
1 review
1 of 5 stars Reviewed May 20, 2013 NEW

I was in MD on my honeymoon.. Check in to Comfort Inn at 1030pm. I was starving so I left to eat without checking out my room. When I got back about 40 min later I got in my room and found cockroaches, terrible mattresses stained and had pubic hairs on them, bathroom was filthy and the living room carpet... More

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KShrestha, General Manager at Comfort Inn, responded to this review
May 21, 2013

Ashley, The computer system notes that you checked in at 9:22 pm and was given a refund at 12:28am, 3 hours later because you did not want to stay. However, a full refund was also offered without any knowledge of this review. We like to make sure guests enjoy their stay and we would do everything possible to make it... More

1 review
5 of 5 stars Reviewed May 15, 2013 via mobile

Stay here everytime I come to catonville. Friendly staff great wifi. They never have me disappointed. If I have a problem they always fix it. Rooms look a lot better, they just renovated the hotel. All in all good place to stay

Was this review helpful? Yes
KShrestha, General Manager at Comfort Inn, responded to this review
May 21, 2013

Thank you so much. We are always ready to make it right for our guests. We know we cannot get it right all the time but whenever there is an opportunity we will make sure we do. More

Old Orchard Beach, Maine
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 4, 2013

We found the hotel to be very convenient to Baltimore, at a much better price than found further in town. The staff were wonderful, the rooms comfortable and the breakfast very good. There are many shops and restaurants all around so it was a very relaxing and easy stay. A real highlight was the fresh-baked chocolate chip cookies that one... More

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KShrestha, General Manager at Comfort Inn, responded to this review
May 6, 2013

Thank you very much. We are glad you enjoyed your stay and loved our fresh baked cookies. Please come back for more. :) More

Eden, North Carolina
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 3, 2013

Bad exit with traffic. SLOW, SLOW, SLOW internet. Asked the front desk clerk about the connection and she said you can come in the lobby and watch..... Hello! Why is the lobby a good speed but not the room. The microwave in my room burned my popcorn. I could only get 2 doubles since I was CLC. I am a... More

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KShrestha, General Manager at Comfort Inn, responded to this review
May 6, 2013

Thank you for your response. I am very sorry that everything was not to your liking. Internet speeds may vary depending upon number of users logged onto an access point at a particular time. With growing demand and multiple devices accessing the network at the same time, we will consider upgrade in services. There are several access points for guests... More

Baltimore, Maryland
1 review
5 of 5 stars Reviewed May 2, 2013

Having stayed here frequently, the hotel was tired but they have made a lot of changes. The hotel is renovated and it is quite good. The room has flat screen tvs and I saw them put new bedding in the rooms though mine still had the old bedding. I am still staying in the room and hope they will change... More

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KShrestha, General Manager at Comfort Inn, responded to this review
May 9, 2013

Thank you for always staying with us. We are glad that you like the new changes and we hope to be of greater service to you. More

doug
1 review
5 of 5 stars Reviewed April 25, 2013

well well well.. finally the thing changed around at comfort inn, which is my frequent stop. This stay was full of surprises. The hotel is completely renovated. I can definitely say that the owner of the hotel did step up forward to makes his guest satisfied stay. The rooms look so brand new, the bedding is so great and new... More

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KShrestha, General Manager at Comfort Inn, responded to this review
May 6, 2013

Thank you very much. We are glad that you liked the changes. We will be doing more upgrades and hope we can continue to surprise you. More

Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 20, 2013

I stayed here for location. It is right near 695. easy access to Downtown, Glen Burnie, and Towson. My room was clean and good. Breakfast was normally. it was good experience overall. would stay again and recommend.

Was this review helpful? Yes
KShrestha, General Manager at Comfort Inn, responded to this review
May 6, 2013

Thank you! Hope you will continue to stay with us. More

Catonsville
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 9, 2013

I am at this hotel a lot and it is the BEST!! The owner just remodeled the whole hotel and upgraded a lot. This hotel is ALWAYS clean and well stocked. The staff are very friendly, especially the front deks lady Miss Pam. She checks me in with a great smile and attitude. I LOVE THIS HOTEL!!!!!!!! There is even... More

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KShrestha, General Manager at Comfort Inn, responded to this review
May 6, 2013

Thank you staying with us and leaving a positive feedback. We hope to continue be of great value to you. More

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 23, 2012

Since 2005 I've stayed at this hotel about 20 times and have never had a bad experience. It's not brand new or luxurious, but it is reasonably priced, the management is friendly and helpful, and it's located in a safe area less than 15 minutes from downtown Baltimore. There's also an excellent complimentary breakfast with waffles, eggs, and sausage. If... More

Was this review helpful? Yes 2
KShrestha, General Manager at Comfort Inn, responded to this review
May 6, 2013

Thank you very much for your positive response. Thanks for staying with us. I don't know if you had the opportunity to stay in our newly renovated rooms but during the period of your stay we were doing renovations. We will consider your suggestion about the donuts. Hope you will join us soon. More

Columbia, Maryland, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 17, 2012

It was my third and final week staying in a hotel while waiting for my apartment to be ready for move in. I had stayed in two Choice Privileges hotels prior to this last stay thanks to family I have that work for another chain. The condition and overall atmosphere of this place was disgusting. My first night, checking in,... More

Was this review helpful? Yes 3
KShrestha, General Manager at Comfort Inn, responded to this review
August 23, 2012

I am very sorry to hear about this incident and apologize that you had to deal it for a longer period of time since it appears you did stay for a week. Thank you for bringing it to our attention because it helps us to learn what our guests look for when choosing to stay with us. We wish we... More

 
 
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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel Catonsville
Comfort Hotel
Comfort Inn Catonsville
Catonsville Comfort Inn
Address: 5801 Baltimore National Pike, Catonsville, MD 21228
Region: United States > Maryland > Catonsville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Catonsville
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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