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All 3 Catonsville hotels

Comfort Inn

2.0 of 5 Hotel   |   5801 Baltimore National Pike, Catonsville, MD 21228
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Ranked #1 of 3 Hotels in Catonsville
A recent review
4 of 5 stars reviewed 2 weeks ago
105Mike Tijeras, New Mexico
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56 reviews from our community

Traveler rating
    18
    14
    9
    8
    7
See reviews for
13
11
5
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Tijeras, New Mexico
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

I stayed here the night before catching a plane at BWI and saw some of the negative reviews after I booked the room. I was a bit concerned, but it was just fine! It is an older motel, but clean and updates are noticeable. The friendly staff more than made up for any shortcomings the building may have. I will... More

Was this review helpful? Yes
KShrestha, General Manager at Comfort Inn, responded to this review

Thank you very much for taking that chance. We are pleased to have met your expectation, even more for your kind review. It means a lot to us for guests to take the chance and notice our effort to provide guests a comfortable place to stay. Thank you again! More

Cleveland, Tennessee
Top Contributor
54 reviews 54 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been traveling to Baltimore once a month for months to take care of family business. This review is based on four trips over the spring and summer! This is an older hotel that has been renovated and updated. It is now being maintained very well. Every time I travel back something new has been done. The parking lot... More

Was this review helpful? Yes 1
KShrestha, General Manager at Comfort Inn, responded to this review

Wow! Thank you very much in deed. We are very very grateful to you for recognizing our efforts. We hope we can continue to satisfy you. More

Hagerstown, Maryland
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 21, 2014

Twice a year my wife and a crew that I get does the Elections in baltimore City. I rent two rooms each election. This past election 04/24/2014 my wife and I got in late as normal, I asked for a late check out for my wife so she could sleep in. I was told that the late check out would... More

Was this review helpful? Yes
KShrestha, General Manager at Comfort Inn, responded to this review

Dear Mr. Donald E, Thank you for taking the time to write a review. There was in deed a miscommunication on our part for which we were apologetic and able to correct and quickly resolve by extending the checkout time and also offering you points since you are a Choice Privilege Member which we appreciate. You had called Choice to... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 15, 2014

The heading says it all. Walking in the room door it had an odor of absolute filth! The carpet looks and smells like it has never been cleaned. The same is true for the upstairs hallway carpet, although smelled less. Simply disgusting for the Comfort Inn chain. Maybe the worst Choice Hotel ever we've ever stayed in.

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KShrestha, Manager at Comfort Inn, responded to this review

Dear Jeanettashep, Thank you for taking the time to bringing the attention of the smell in the hallway and the room here in Tripadvisor. We do not know the exact details of the your stay, but I would like to apologize that you had to stay in a room that was smelly. We would like to ensure that your stay... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 6, 2014

Rooms were not overly clean but housekeeping staff and location were great. There was a problem with our bank and they rudely waited until nearly 8 pm to say something I'm just glad I had money on me.breakfast was lousy. Heater wouldn't work in several rooms

Was this review helpful? Yes 1
KShrestha, Manager at Comfort Inn, responded to this review

Debra, Thank you for taking the time to write a review. We would like to apologize for the trouble with your credit card which you had some issues with the bank that caused some inconvenience. Moreover we regret that you did not find the room overly clean, breakfast was not up to your expectations and also the heater did not... More

Cleveland, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 16, 2014

Great renovated property nice furniture the color scheme is great keep up the cleanliness staff takes extra steps to get the property well maintained the rooms are comfortable great family reunion property excellent staff

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Sussex, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 5, 2013

We originally were staying one night with my son staying two. We decided to stay more nights and was happy we did! I found the place very clean, up to date, comfortable, and the people extremely helpful and friendly. They even made me fresh coffee at 2 a.m.! I needed ground floor and was accommodated without any problems. Breakfast had... More

Was this review helpful? Yes 2
Spartanburg, South Carolina
Top Contributor
156 reviews 156 reviews
153 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed November 28, 2013

First time I had stayed at this hotel but was pleasantly surprised. Everything was great from the staff being friendly to the room being comfortable and clean, even the breakfast was delicious. Will be staying here again when in area

Was this review helpful? Yes 1
Sterling Heights, MI
Top Contributor
195 reviews 195 reviews
158 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed November 23, 2013

My company usually puts me at the Radisson Cross Keys when we teach classes for Social Security. I was arriving after midnight and wanted to get as much sleep as possible, so I asked our travel agent to book me at the Comfort Inn Catonsville. While the other reviewers are telling the truth about the bullet-proof glass, I've seen that... More

Was this review helpful? Yes 2
Richmond, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 23, 2013

I needed a one night stay which was clean, quiet and affordable. This hotel fit the bill. My late night check in was quick and pleasant. The room was on the third floor and very quiet. No issues with the room at all. They even had regular and decaf tea bags! I did not have time to check out the... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn

Address: 5801 Baltimore National Pike, Catonsville, MD 21228
Phone Number:
Location: United States > Maryland > Catonsville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Hotel Catonsville
Comfort Inn Catonsville
Catonsville Comfort Inn

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