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All 3 Capitol Heights hotels

Country Inn & Suites Capitol Heights

2.5 of 5 Hotel   |   8850 Hampton Mall Drive North, Capitol Heights, MD 20743
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Country Inn & Suites Capitol Heights
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70%
Ranked #1 of 3 hotels in Capitol Heights
A recent review
4 of 5 stars Reviewed April 21, 2013
BeachGirly58 Fredericksburg,Virginia
  • Reviews (63)
  • Photos (16)
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63 people have reviewed this hotel

Traveler rating
    18
    25
    7
    4
    9
See reviews for
22
13
6
8
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
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English first
There are newer reviews for Country Inn & Suites Capitol Heights
See the most recent reviews
Fredericksburg,Virginia
Contributor
12 reviews 12 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 21, 2013

We stayed in this hotel for one night while my daughter had a basketball tournament. I have no complaints, we have stayed in Country Inns in the past an this one did not disappoint . We had a king studio with king bed an sleeper sofa. The bed was very comfortable with nice linens. The room had a fridge, microwave... More

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Leon C, General Manager at Country Inn & Suites Capitol Heights, responded to this review

Thank you so much for your review of our hotel. It is through our guests that we truly see the return on our hard work. We are glad you enjoyed your stay, and hope you will choose us again, maybe for a Redskins game! Leon Chittams General Manager More

Top Contributor
62 reviews 62 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 28, 2013

We're surprised at previous reviews of this hotel,because we found all of the staff of this hotel to be most friendly and accommodating...more so than in other Country Inn and Suites we've stayed in. Location is excellent ..right off I-95 and 8 or 9 miles from Washington DC. Rooms are large, and clean, and, again, all staff were most helpful,... More

Was this review helpful? Yes
Leon C, Manager at Country Inn & Suites Capitol Heights, responded to this review

Thank you so much for your review of our hotel. We are pleased you enjoyed your stay with us. We work hard to ensure our staff offers the very best in customer service. We actually hold numerous training sessions for our employees on customer service, 2 of which we had just last week. It is wonderful to see that our... More

Seattle, Washington
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2013

We had a little difficulty finding this hotel, and finally called the front desk who were immensely helpful in finding our way back as it was pretty late at night when we arrived. We loved the staff at this hotel, especially the breakfast staff, who were very friendly and eager to get us whatever we needed, all with a smile... More

Was this review helpful? Yes
Leon C, General Manager at Country Inn & Suites Capitol Heights, responded to this review

Thank you so much for your review. It is through our guest feedback where we can truly gauge the impact we have in making your stay that much better. Yes, it is very true that this county requires a lifeguard anytime the pool is open, even in a 3 foot pool. But we are very glad you enjoyed your stay... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 23, 2013 via mobile

We requested a cot on the phone before we came. When we arrived, they said they were no cots available. We asked for extra blankets and were told that they had one more left. There was a large spider in the bathroom. There was one woman at the front desk every evening who was consistently rude. To top off our... More

Was this review helpful? Yes 2
Carlson Hotels C, Specialist, Online Customer Support at Country Inn & Suites Capitol Heights, responded to this review

I am sorry for what you had experienced during your time at our hotel. Your comments are something we take seriously! Your comments will be forwarded to management to make them aware of the situation, so that we can increase guest satisfaction, and hopefully in the future, meet your expectations . Please feel free to contact us at CCare@CarlsonRezidor.com if... More

Windsor, Canada
1 review
5 of 5 stars Reviewed October 25, 2012

My wife and I spent eight days in this hotel and couldn't be more pleased with our experience. After reading various reviews I conclude that people use different criteria when evaluating their experience. We found the staff to be most friendly, helpful and thoughtful. My kind of people! Large, expensive hotels are often somwhat cold and impersonal. By the time... More

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Manchester Township, New Jersey
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 27, 2012 via mobile

We stayed here when we were visiting the Washington, DC area on vacation. I was looking for an affordable and conveniently located hotel. Me, my husband, our 3 adults kids and our 12 year old stayed here for 4 days. We had 2 rooms each with 2 king size beds. Th rooms were big and clean. The location was perfect.... More

Was this review helpful? Yes 1
Chesterfield, Virginia
Top Contributor
211 reviews 211 reviews
16 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed September 24, 2012

I read several reviews about this particular hotel being a little outdated and "worn", and they're true. It's a smaller hotel, with worn carpets, a very small breakfast area and parking lot. But it's a great place to stay for a Redskins game. Out of the parking lot, a quick right, a quick left, right at the next light, and... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 20, 2012 via mobile

Stayed at hotel while attending football game at Fed Ex Field. Thought everything went great. It was close to field and room was clean. The parking lot not that big, but safe. Had security guard on patrol all night long. Breakfast was just ok, but it was free. If you don't like it there is a IHOP within a 100... More

Was this review helpful? Yes 1
Muncie, Indiana, United States
1 review
1 of 5 stars Reviewed July 23, 2012

My husband and his company were staying here they got a call when they were at work said their room was booked the rest of the week after nthey had been their over a week in a half said their were no more rooms aviable that they would half to have three men to a room and they were not... More

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Bay Area
Top Contributor
59 reviews 59 reviews
51 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 19, 2012

Agree with most other reviewers, this hotel is a little worn and crowded but for the price paid and location close to the capitol, you can't expect much. The hotel is located in a shopping area and parking is free but the lot is very crowded. Since there were many people, the hotel tend to be a little noisy at... More

Was this review helpful? Yes 2
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Additional Information about Country Inn & Suites Capitol Heights

Address: 8850 Hampton Mall Drive North, Capitol Heights, MD 20743
Location: United States > Maryland > Capitol Heights
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Capitol Heights 2.5*
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Also Known As:
Country Inn And Suites Capitol Heights
Country Inn & Suites Capitol Heights Hotel Capitol Heights
Country Inn Capitol Heights
Capitol Heights Country Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
69

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