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All 3 Capitol Heights hotels

Country Inn & Suites Capitol Heights

2.5 of 5 Hotel   |   8850 Hampton Mall Drive North, Capitol Heights, MD 20743
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Country Inn & Suites Capitol Heights
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70%
Ranked #1 of 3 hotels in Capitol Heights
A recent review
4 of 5 stars reviewed 4 weeks ago
MCIMCOUSA Pittsburgh, Pennsylvania
  • Overview
  • Reviews (63)
  • Photos (16)
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63 people have reviewed this hotel

Traveler rating
    18
    25
    7
    4
    9
See reviews for
22
13
6
8
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is very nice hotel considering it's surroundings. I will say that even though the area seems a little rough I can say that nothing went wrong with my three day stay. . The room was clean and the bed was comfortable. The staff was very friendly and helpful. Breakfast was good and the pool and work out area was... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed January 22, 2014

We had booked the room with the jacuzzi in it online and once we got in the room and settled, we tried to start the jacuzzi and lamp table with radio and neither worked... we called down stairs and they asked what did we do??? After my husband explained that "We" did not do anything and it was already like... More

Review collected in partnership with cheaprooms.com

Was this review helpful? Yes
CarlsonRezidor, Online Customer Care at Country Inn & Suites Capitol Heights, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. We also apologize for the disappointing service you received from the staff. We want... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 1, 2014

We stayed 12/27. There were a lot of young people also. Apparently we must've been in the smoking section because, the young people smelled of pot. The room was clean. Breakfast was ok. We liked that the suite had enough room in the sitting area for visitors. It was in a great location- food, shopping, subway to DC. Overall it... More

Was this review helpful? Yes 1
Petersburg, Virginia
1 review
5 of 5 stars Reviewed September 15, 2013

My family and I enjoyed our stay at Country Inn & Suites, Capitol Heights, MD while visiting Washington D. C. to sight see. I did not know much about the area and picked this hotel for close distance. Great pick!! From the time I called hotel to inquire about the room, until the we checked out, I received excellent customer... More

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Glenville, New York
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 7, 2013

Prebooked a nonrefundable room.Was told they needed to make a copy of my license because they needed to know who was staying there. Had choice to stay or leave and get no refundAt check out I asked for the copy back and was told they needed to keep a copy on file. No manager on duty to discuss with. Could... More

Was this review helpful? Yes 4
Dover, Delaware
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2013

I traveled 4 hours and I needed a place to finally rest. My friend decided to stay at the Country & suites in Capitol Heights, Maryland. Since it was a "spur of the moment" thing I didn't have high hopes for luxury. I was impressed with the cleanliness of the hotel and it didn't have that "hotel smell" I had... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed August 23, 2013 via mobile

I really enjoyed my stay at the Country Inn! Excellent managent and staff! You have gained another loyal customer! I will recomend this hotel to everyone! I was truly amazed at the hospitality that me and my family received! It is greatly appreciated!

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Upper Marlboro, Maryland
1 review
5 of 5 stars Reviewed July 6, 2013

I had the most wonderful experience with Country Inn & Suites during a trying time in my life. On June 30, 2013 I lost my brother. I contacted William Ragon (Manager) and explained my situation. He had great compassion and with minutes found 21 rooms for my family who were traveling from all over the country to participate in my... More

Was this review helpful? Yes
Leon C, Manager at Country Inn & Suites Capitol Heights, responded to this review

Thank you so much for your review! We truly aim to please our guests, and it is always wonderful when our hard work gets noticed. We hope you will choose our hotel again. Thank you, Leon Chittams, CRDE General Manager More

Cleveland, Ohio
Top Contributor
61 reviews 61 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 25, 2013 via mobile

I was on vacation and not familiar with the dc area..I booked the room using my hotel points with country inn ans suites. The area the hotel was in was a little different than hotels I normally book. The area surrounding the hotel only had fast food places. Up the street and waaay around the corner was Fed Ex field... More

Was this review helpful? Yes
Leon C, Manager at Country Inn & Suites Capitol Heights, responded to this review

Thank you for your review of our hotel. It is always wonderful to hear that our staff made our guests feel welcome. We absolutely pride ourselves on our friendliness, and we appreciate the acknowledgement. We apologize for the issue with your sink, and hope you will choose to stay with us again! Leon Chittams, CRDE General Manager More

New England
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 22, 2013

I booked the room through Hotwire where the hotel was listed as being nonsmoking. When I got there the room they assigned reeked of cigarettes which you could smell when exiting the elevator. I complained and the clerk put me in a different room, but when I returned from dinner he said I had to back to the smoking room.... More

Was this review helpful? Yes 1
Leon C, General Manager at Country Inn & Suites Capitol Heights, responded to this review

Thank you for your review of our hotel. We sincerely apologize for the confusion in your room booking. We are currently working with Hotwire to clear up the discrepancy in their listings, and assure you that you will not be charged for the booking at our hotel. We apologize for the mixup, and all of our employees will be properly... More

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Additional Information about Country Inn & Suites Capitol Heights

Address: 8850 Hampton Mall Drive North, Capitol Heights, MD 20743
Location: United States > Maryland > Capitol Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Capitol Heights 2.5*
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Also Known As:
Country Inn And Suites Capitol Heights
Country Inn & Suites Capitol Heights Hotel Capitol Heights
Country Inn Capitol Heights
Capitol Heights Country Inn

16 photos of this hotel

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Hotel & grounds (1)
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Bathroom (1)
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Management photos: Courtesy of the property manager

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Hotel & grounds (1)
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Pool/beach area (1)
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Other (9)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
69

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