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All 3 Capitol Heights hotels

Capitol Suites

2.5 of 5 Hotel   |   8850 Hampton Mall Drive North, Capitol Heights, MD 20743 (Formerly Country Inn & Suites Capitol Heights)
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Capitol Suites
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Ranked #1 of 3 Hotels in Capitol Heights
A recent review
3 of 5 stars Reviewed August 29, 2014
LeeshesPieces New York City, New York
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62 reviews from our community

Traveler rating
    18
    22
    8
    4
    10
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23
13
6
8
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 29, 2014

While the hotel is charming, the decor is SO dated. They serve complimentary breakfast each morning which was satisfactory. My family took a swim in the pool, it was small but served our needs. It would have been quite cramped if others had try to join us. The rooms were clean but there was a huge roach that ran across... More

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A TripAdvisor Member
1 of 5 stars Reviewed August 3, 2014

We had a bad experince at this hotel. They had a swinger event on Saturday night. It when on all night long. There were nude people in the hall.We had family members with young children staying at the hotel.

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Pittsburgh, Pennsylvania
Contributor
20 reviews 20 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 24, 2014

This is very nice hotel considering it's surroundings. I will say that even though the area seems a little rough I can say that nothing went wrong with my three day stay. . The room was clean and the bed was comfortable. The staff was very friendly and helpful. Breakfast was good and the pool and work out area was... More

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Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 22, 2014

We had booked the room with the jacuzzi in it online and once we got in the room and settled, we tried to start the jacuzzi and lamp table with radio and neither worked... we called down stairs and they asked what did we do??? After my husband explained that "We" did not do anything and it was already like... More

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CarlsonRezidor, Online Customer Care at Capitol Suites, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. We also apologize for the disappointing service you received from the staff. We want... More

Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 1, 2014

We stayed 12/27. There were a lot of young people also. Apparently we must've been in the smoking section because, the young people smelled of pot. The room was clean. Breakfast was ok. We liked that the suite had enough room in the sitting area for visitors. It was in a great location- food, shopping, subway to DC. Overall it... More

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Petersburg, Virginia
1 review
5 of 5 stars Reviewed September 15, 2013

My family and I enjoyed our stay at Country Inn & Suites, Capitol Heights, MD while visiting Washington D. C. to sight see. I did not know much about the area and picked this hotel for close distance. Great pick!! From the time I called hotel to inquire about the room, until the we checked out, I received excellent customer... More

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Glenville, New York
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 7, 2013

Prebooked a nonrefundable room.Was told they needed to make a copy of my license because they needed to know who was staying there. Had choice to stay or leave and get no refundAt check out I asked for the copy back and was told they needed to keep a copy on file. No manager on duty to discuss with. Could... More

Was this review helpful? Yes 4
Dover, Delaware
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2013

I traveled 4 hours and I needed a place to finally rest. My friend decided to stay at the Country & suites in Capitol Heights, Maryland. Since it was a "spur of the moment" thing I didn't have high hopes for luxury. I was impressed with the cleanliness of the hotel and it didn't have that "hotel smell" I had... More

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1 review
5 of 5 stars Reviewed August 23, 2013 via mobile

I really enjoyed my stay at the Country Inn! Excellent managent and staff! You have gained another loyal customer! I will recomend this hotel to everyone! I was truly amazed at the hospitality that me and my family received! It is greatly appreciated!

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Upper Marlboro, Maryland
1 review
5 of 5 stars Reviewed July 6, 2013

I had the most wonderful experience with Country Inn & Suites during a trying time in my life. On June 30, 2013 I lost my brother. I contacted William Ragon (Manager) and explained my situation. He had great compassion and with minutes found 21 rooms for my family who were traveling from all over the country to participate in my... More

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Leon C, Manager at Capitol Suites, responded to this review

Thank you so much for your review! We truly aim to please our guests, and it is always wonderful when our hard work gets noticed. We hope you will choose our hotel again. Thank you, Leon Chittams, CRDE General Manager More

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Additional Information about Capitol Suites

Address: 8850 Hampton Mall Drive North, Capitol Heights, MD 20743 (Formerly Country Inn & Suites Capitol Heights)
Location: United States > Maryland > Capitol Heights
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Capitol Suites 2.5*
Number of rooms: 69
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Also Known As:
Country Inn & Suites Capitol Heights Hotel Capitol Heights
Country Inn And Suites Capitol Heights
Country Inn Capitol Heights
Capitol Heights Country Inn

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