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Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base)

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2.5 of 5
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4950 Mercedes Blvd, Camp Springs, MD 20746
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1 room 1 adult
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Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base)
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274 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base)
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Appleton, Wisconsin
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed October 28, 2014

On a recent family vacation to the Washington DC area were stayed at the Country Inn and Suites, Camp Springs. The hotel was conveniently located near the Branch Avenue Metro stop and the hotel provided a free, on-demand shuttle to and from the stop. The shuttle was a HUGE convenience. The hotel was very clean and well maintained. The rooms... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Brewers1982
Ranak P, Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for your review, your feedback, and your comments regarding your stay. It is so rewarding to hear that we were able to provide a clean and comfortable experience. We are also very happy that you found our location to be convenient. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is... More 

jw98
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 24, 2014

This hotel was a nice place just in the middle of nowhere. There was absolutely nothing in walking distance. The shuttle took you to the green line metro stop and that was it. You had to pay to get to a restaurant if you were without a car. The rooms were big and clean for the most part. The bathroom... More 

Helpful?
Thank jw98
Ranak P, Guest Relations Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for taking the time to write this review and share your experience. We appreciate that you have taken the time to let us know how you perceived our accommodations. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. I hope our services and accommodations will... More 

Naperville, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2014

I checked in with my husband and mother for a week stay in Washington DC, we had two rooms and when we checked in on Sunday we were placed on the first floor. I inquired if we could get moved to a high floor and informed that the hotel was full. One thing I would recommend visitors is that you... More 

Helpful?
Thank Denise S
Ranak P, Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping and our friendly and welcoming... More 

Cookeville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 16, 2014

Hotel was very clean and all staff friendly and helpful. The breakfast was great with lots of variety. Shuttle service to Metro was prompt and drivers very friendly and informative. There were not too many restaurants in this immediate area but the front desk had delivery menus from several area restaurants.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Ed C
Louisville, United States
1 review
4 of 5 stars Reviewed October 7, 2014

Stayed for a family educational trip to Washington D.C. Rates are quite reasonable. Staff was friendly, knowledgable, and helpful. Rooms clean and comfortable. Free shuttle to and from metro station Branch Ave (Green line) till 9:00 pm (call and they will pick you up). Included breakfast is okay. Plenty of delicious carbohydrate options, but the protein options were just edible.... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Daniel S
Ranak P, Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. It is so rewarding to hear that we were able to provide a clean and comfortable experience. However, I am sorry to hear that you did not thoroughly enjoy the breakfast options,... More 

Smithfield, VA, United States
1 review
4 of 5 stars Reviewed October 3, 2014

The Country Inn at Camp Springs competes well with the other two hotels in the immediate vicinity. The staff keeps the place clean and in working order. The price is reasonable. I try to stay there at least as often as the other two places when in the area. The free breakfast could be better, but it could also be... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Don L
iranak, General Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

We really appreciate the nice comment, hope to see you soon! More 

Buena Vista
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed October 2, 2014

I was in town for a 10K race,and I selected this hotel for the location. It was a great price for the room, clean, and breakfast was still available when I returned from the race! I would recommend this hotel to others, and I plan to book future rooms from this hotel chain.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Lisa C
Ranak P, Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you so much for your compliments, rating, and review of our high housekeeping and cleanliness standards. We are also very happy that you found our location to be convenient. We look forward to serving you again in the future! More 

Pikesville
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 30, 2014

The staff was very friendly, helpful and funny. The room was a good size, clean and quiet. The complimentary breakfast was a bonus because we did not have to leave the hotel to find food to eat in the morning.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Sandra W
Ranak P, Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly, funny, and helpful. It is so rewarding to hear that we were able to provide a clean and comfortable experience. We are so glad that your stay was peaceful and we look forward to seeing you again! More 

1 review
1 of 5 stars Reviewed September 19, 2014

toilet ran all night because it was broken. room wreaked of smoke and was stale chunks of carpet missing from flooring numerous cigarette burn marks in bedding and floor while watching TV, watched a cock roach procession travel in front of the dresser, so I wore shoes the entire night.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank jamesmQ2590WU
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. To discuss your stay further, please contact Corporate Customer Care. More 

Chapel Hill, United States
1 review
3 of 5 stars Reviewed September 18, 2014

I selected the hotel on the basis of TripAdvisor and Trivago rating but was disappointed. Dated look with poor maintenance. Located far from dining choices. Good price for the DC Metro area and courteous staff members.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Vinod P
iranak, General Manager at Country Inn & Suites By Carlson, Camp Springs (Andrews Air Force Base), responded to this review

I'm so sorry to hear the hotel was not to your expectations. We will be starting a renovation of the hotel soon and hope it will be to your standards next time around. More 

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