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Bethesda Marriott

3.5 of 5 5151 Pooks Hill Road, Bethesda, MD 20814
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Bethesda Marriott
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285 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Albany, Mississippi
Top Contributor
84 reviews 84 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here recently when my husband was undergoing some medical tests at NIH. Daily van was very convenient & helpful. Our Room was recently renovated. Very nice but a lot of light come through the area around the door. We had to put a towel below door to darken room to our liking. The staff was very helpful & friendly.... More 

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Boston, Massachusetts
Top Contributor
140 reviews 140 reviews
43 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

With the recent renovation, I was highly anticipating my return to this property. What a disappointment. While the overall impression is one of clean lines and luxury, a quick look shows the vast shortcomings of the renovation. There are no longer desks even though the goal is business travel. The double rooms have a tiny work area and the king... More 

Was this review helpful? Yes 2
Big Flats, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here recently for one night, and had a recently renovated room. It looks like all rooms are being re-done a floor at a time. Rooms are very European modern, which isn't my preferred style, but it was very clean, and easy to keep clean: no wall to wall carpet, only "hardwood" floors to keep clean. I agree with... More 

Was this review helpful? Yes 1
Washington DC
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here while visiting the NIH campus. The staff were very friendly. There is a convenient shuttle to the Metro at Medical Center. Room was recently renovated and quite nice. Restaurant staff were friendly and food was good. If they keep this up, it will be a perfect place to stay when visiting the Bethesda area.

Was this review helpful? Yes 1
San Diego, California
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed December 19, 2014

Have stayed at this hotel on and off for over 20 years. Typical Marriott- clean, comfortable and nice staff. Hotel undergoing a major renovation and was given on of the new rooms. Had opened the day before and still had the "new" smell. Walking down the hallway the entire floor was vibrating. Not kidding. Changed rooms to another floor, but... More 

Was this review helpful? Yes 2
Janet M, Manager at Bethesda Marriott, responded to this review

Thank you for sharing your feedback on the new rooms at the Bethesda Marriott! We have taken the feedback we have received from loyal guests such as yourself and are working to continually improve upon the room. The design company is working quickly to add more surface/desk space and additional lighting to the new rooms to make the stay even... More 

Sterling, Virginia, USA
Top Contributor
55 reviews 55 reviews
55 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed December 15, 2014

This is a very good hotel in Bethesda. The food is excellent, the rooms are of good quality and the customer service is above average. The only two concerns are the elevators that need improvements and the fact that they want their customers including Gold members to pay for parking even thought they have enough spots to accommodate all customers... More 

Was this review helpful? Yes 1
Golden, Colorado
1 review
1 of 5 stars Reviewed December 4, 2014

Arrived late at night and there was no hot water in my room. They "fixed" the issue right away. However, in the morning i had the same problem. Again someone came to get the hot water on. When i arrived back to my room that evening - you got it- no hot water. The engineer was very nice and explained... More 

Was this review helpful? Yes 4
HKB77, Guest Relations Manager at Bethesda Marriott, responded to this review

Thank you for taking the time to share your feedback on your recent hotel stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. You noticed that the hotel has recently began a complete transformation to all guest rooms and hallways and we are... More 

Hood River, Oregon
Contributor
16 reviews 16 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed December 3, 2014

I've stayed here three times and every time has been bad. This time, I asked for a non-ground floor room ... I stayed on the 2nd floor, and it turned out it was ground floor - there were people digging right outside me window this morning. Dinner took an hour. The toilet was dirty. There's construction going on that made... More 

Was this review helpful? Yes 4
Management response:

Thank you for taking the time to leave a review in regards to your recent stay at the Bethesda Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We at the hotel are excited about the transformations that are taking place. Soon we... More 

Collegeville, Pennsylvania, United States
Top Contributor
71 reviews 71 reviews
26 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed November 26, 2014 via mobile

I knew there was renovations happening at this hotel because they said so on their website. As a Marriott Gold member I was greeted warmly by I believe her name was Joyce at the desk. She was explained all the construction and genuinely was prideful.When I arrived in my room i remembered I had place my large bottle of seltzer... More 

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Syracuse, New York
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 23, 2014

I stayed at the Marriott while attending a business conference in Bethesda. The suite was very nice with a large sitting and work area and a separate bedroom. The wifi worked well although at $13 per day it remains curious to me why expensive hotels charge for wifi and inexpensive hotels do not. The staff were completely accommodating to the... More 

Was this review helpful? Yes 1
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Additional Information about Bethesda Marriott

Address: 5151 Pooks Hill Road, Bethesda, MD 20814
Location: United States > Maryland > Bethesda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bethesda Marriott 3.5*
Number of rooms: 407
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Also Known As:
Bethesda Marriott Hotel Bethesda
Marriott Bethesda

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