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Bethesda Marriott

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5151 Pooks Hill Road, Bethesda, MD 20814
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Bethesda Marriott
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326 reviews from our community

Traveler rating
    70
    113
    90
    34
    19
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Las Vegas, Nevada
1 review
2 of 5 stars Reviewed yesterday NEW

Marriott has spent a lot of money redoing the entire hotel. Unfortunately, no one seems to have thought about the guests in designing the rooms. Sure they are stylish. But wood floors make no sense in winter. And the lighting in the room is abysmal. One light over the entry, side lights coming out of the sides of the TV,... More 

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Chicago, Illinois
1 review
1 of 5 stars Reviewed 2 days ago NEW

The staff at this hotel is the best i've ever ran into. They went out of there way to assist in every way possible. Had attended a private party at this hotel and again the food and service were terrific. Great stay..Thanks

Was this review helpful? Yes
keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Jlark29221 I am happy you enjoyed your stay with us. We look forward to hosting you again real soon. Sincerely, Keith More 

Travelers are raving about these Bethesda hotels

1 review
3 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was under renovation so something's I give them passes for. However, there were a few very annoying things. For one, the lights were way too dim in the room. My wife couldn't even see well enough to do her hair. The lighting is more to set the mood than functional. Also, there is no changing table in the... More 

Was this review helpful? Yes
Janet M, Manager at Bethesda Marriott, responded to this review

Dear Tom L, Thank you for taking the time to share your feedback. As we continue to move through the hotel's transformation, I will speak with the design team regarding changing tables for both the men's and women's restrooms. I appreciate the suggestion to make a stay more comfortable for those traveling with small children. Thank you again for the... More 

Muskegon, Michigan
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Traveling with a group of students and parents to give them a variety of experiences. The room is very welcoming and cozy with mood lighting, comfortable mattresses with a down comforter, coffee maker, huge stone shower, large screen TV but no refrigerator. The lobby is under renovation and has been for many months. Also the pool was filled surrounded by... More 

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Janet M, Manager at Bethesda Marriott, responded to this review

Dear Travnur, Thank you for taking the time to share your comments on the hotel! We are delighted that you enjoyed the new rooms as much as we do! Please take note, refrigerators are available when you arrive to the hotel upon request at no additional charge to our guests. I am also pleased to inform you that as of... More 

Palm Harbor, Florida
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 3 days ago NEW

Main entrance is under renovation but the service desk had everyone moving through the check in process quickly. There are 2 computers for printing boarding passes and accessing internet. Bam was especially helpful with check-in. There is a free shuttle to Bethesda restaurants & shops & metro. The drivers were helpful with my mom's wheelchair and dropping us directly at... More 

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Connie B Thank you very much for your feedback. I am happy you enjoyed your stay with us and that the facilities and service experience from Bam was what you expected and deserve. We appreciate your time in sharing with your experience. We look forward to hosting you again real soon! Sincerely, Keith More 

Devon, Pennsylvania
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is currently undergoing renovations. The room was recently renovated and the decor was nice. Refrigerators are only available by request. Air conditioning worked well. Had a room with two beds and they seemed unusually small. They seemed smaller than queens. A bigger complaint with a newly-renovated room was that there was no lounge chair. There was a desk... More 

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Janet M, Manager at Bethesda Marriott, responded to this review

Dear Jim S, Thank you for sharing the feedback on your recent stay. We are thrilled that you enjoyed the new room, the hotel and it's amenities. We are excited about all of the changes that are taking place. We do hope to see you again the future so that you are able to enjoy the new spacious lobby area!... More 

Hershey
Top Contributor
54 reviews 54 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Lobby/Main Entrance is under construction and is well hidden from the inside. Our room on the 15th Floor was newly renovated. Bathroom and shower were great, and the massive wall hung TV was awesome! The bed was comfortable, as were the pillows. However, we had no other chair to sit in, no desk, nor storage space for clothing. There was... More 

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Janet M, Manager at Bethesda Marriott, responded to this review

Dear iDeacon, Please accept my apologies that you were not greeted and welcomed to the hotel in the manner that we are known to provide. I have shared your feedback with the front office management team so that they are ably to properly address your challenges and ensure that this was an isolated incident. Thank you for sharing your feedback... More 

East Setauket, New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is under renovation. So, front desk has been relocated and parking lots are under construction. However, new rooms are very nice, contemporary. No tubs, just great showers. Bed was a little too soft for me. But, I liked the wood-like floors and all white linens. We had no parking fees, but I think that was due to construction.... More 

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Geli 1127 Thank you for taking the time to review our hotel. I am delighted you liked our shower experience, hard surface flooring and new rooms. We look forward to welcoming you back to the hotel. Our new modern lobby will be completed in two weeks for our guest enjoyment. Again, thank you for your feedback. Sincerely, Keith More 

Contributor
12 reviews 12 reviews
3 of 5 stars Reviewed 1 week ago

I attended my daughter's graduation this past weekend. My stay at Bethesda Marriott was very comfortable. Although a bit messy as it's under renovation in the lobby, it still kept clean. My only suggestion is to put a small refrigerator in the room. I didn't have one in my room when I stayed there for 3 nights.

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Sylvia Thank you for taking the time to review us on Tripadvisor. Thank you for your favorable cleanliness and staff scores. Once completed our lobby and restaurant will be modern and a great place to dine and socialize. We will be installing refrigerators in all of our rooms this summer. Once again, thank you for your comments. I hope... More 

Wilmington, North Carolina, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you want to be close to the Northern Bethesday/Rockville area this is a nice safe location. It's very close to the Beltway so if your traveling in from out of town it couldn't be closer to 495, but still tucked away. The room was very clean with a modern design and a great TV. It was probably the biggest... More 

Was this review helpful? Yes
keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Kenny O I am delighted you enjoyed your stay with us and that you loved our clean rooms and great location. I am also a fan of our large televisions. Actually our renovation will be complete in early July 2015 and the new expanded lobby will open in a few weeks. We are in the process of reviewing our... More 

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