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Bethesda Marriott

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5151 Pooks Hill Road, Bethesda, MD 20814
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Bethesda Marriott
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Bethesda Marriott
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319 reviews from our community

Traveler rating
    69
    113
    86
    33
    18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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East Setauket, New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

This hotel is under renovation. So, front desk has been relocated and parking lots are under construction. However, new rooms are very nice, contemporary. No tubs, just great showers. Bed was a little too soft for me. But, I liked the wood-like floors and all white linens. We had no parking fees, but I think that was due to construction.... More 

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Geli 1127 Thank you for taking the time to review our hotel. I am delighted you liked our shower experience, hard surface flooring and new rooms. We look forward to welcoming you back to the hotel. Our new modern lobby will be completed in two weeks for our guest enjoyment. Again, thank you for your feedback. Sincerely, Keith More 

Contributor
12 reviews 12 reviews
3 of 5 stars Reviewed 4 days ago NEW

I attended my daughter's graduation this past weekend. My stay at Bethesda Marriott was very comfortable. Although a bit messy as it's under renovation in the lobby, it still kept clean. My only suggestion is to put a small refrigerator in the room. I didn't have one in my room when I stayed there for 3 nights.

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Sylvia Thank you for taking the time to review us on Tripadvisor. Thank you for your favorable cleanliness and staff scores. Once completed our lobby and restaurant will be modern and a great place to dine and socialize. We will be installing refrigerators in all of our rooms this summer. Once again, thank you for your comments. I hope... More 

Wilmington, North Carolina, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

If you want to be close to the Northern Bethesday/Rockville area this is a nice safe location. It's very close to the Beltway so if your traveling in from out of town it couldn't be closer to 495, but still tucked away. The room was very clean with a modern design and a great TV. It was probably the biggest... More 

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Kenny O I am delighted you enjoyed your stay with us and that you loved our clean rooms and great location. I am also a fan of our large televisions. Actually our renovation will be complete in early July 2015 and the new expanded lobby will open in a few weeks. We are in the process of reviewing our... More 

Brooklyn, New York
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed at the Pooks Hill Marriott various times over the past decade or so. When I needed to return to DC, I was happy to book two rooms there (one for my octogenarian parents and one for my husband and me.) I was even looking forward to seeing the renovations. What a mistake! I would summarize our stay... More 

Was this review helpful? Yes 1
Janet M, Manager at Bethesda Marriott, responded to this review

Dear brooklynwinelover, First let me offer my sincerest apologies for the challenges that you experienced while at our hotel. We pride ourselves on providing top quality customer service and it is clear that we fell short of that goal on your recent stay. I can assure you that I will be addressing the customer service issues you encountered with the... More 

Dallas, Texas
Top Contributor
88 reviews 88 reviews
50 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel rooms were recently renovated. The room is clean and well appointed. Staffs are kind and courteous. The lobby was still under construction. This hotel is a little bit far from Bethesda downtown. The hotel offers a shuttle service to Bethesda downtown in the evening. The hotel also offers a shuttle service to Medical Center Metro.

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Calgary, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not a bad joint this time through Bethesda though the rooms in this property, while VERY clean and very well appointed, are a little small by Marriott standards, I guess I needed to remember I was back out east where the traditional hotle room is smaller. The main lobby was undergoing a BIG construction project and, of course, the management... More 

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Hampton, Virginia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights while visiting a friend. They made the reservation, otherwise I wouldn't have stayed here. The rooms can be called "modern" if sparse means modern. There is a very uncomfortable "couch" in one corner, a TV tray for a desk, no dresser or table to speak of. There is plenty of unused space that can... More 

Was this review helpful? Yes 2
Janet M, Manager at Bethesda Marriott, responded to this review

Thank you for sharing your feedback based on your recent stay. Based on the feedback that we have received from our loyal guests, we are working quickly to have a desk and chair added into our guest rooms. I am certain that this will make future stays with us more comfortable for you. I have also shared your concerns with... More 

Williamston, South Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Here for business..... but loved staying here. Staff was wonderful, the rooms were just updated to a very modern look. Beds were so comfortable and cozy just as you expect from a Marriott. Restaurant had a nice feel to it. Had areas that you could just sit and relax. Ballrooms are being renovated and one hall is already done. It... More 

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Annette M I am delighted we were able to provide you with a great experience. I will share your comments with my team. Our restaurant will be transformed , we expect it to be completed in early July. I cant wait for you to see it. We will feature regionally inspired food and beverages. Again, thank you for your... More 

Issue
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very brief stay; any longer stay we would have requested different room. As others note, regis. desk was a little hard to find but understandable due to renovations. Our 2nd Fl. wing room was quiet but had odd odor only in bath that seemed to be from toilet. We live where effluent water is used for some irrigation purposes and... More 

Was this review helpful? Yes
Janet M, Manager at Bethesda Marriott, responded to this review

IssueBiggs, Thank you for taking the time to share your review of the Bethesda Marriott. I am delighted that you enjoyed the newly renovated rooms! Please accept my sincerest apologies for the challenges that you experienced during your stay. We are excited about the new lobby space coming soon and I believe that you will be impressed as well. I... More 

Springboro, Ohio
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has modern updated rooms that are very comfortable. I had room service and ate in the hotel restaurant. Both were very good but on the expensive side. I ventured out of the hotel to look for restaurants but there were not many to choose from close to the hotel. I was travelling for business and also used the... More 

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