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All 11 Bethesda hotels

Bethesda Marriott

3.5 of 5 Hotel   |   5151 Pooks Hill Road, Bethesda, MD 20814
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60%
Ranked #7 of 11 hotels in Bethesda
A recent review
3 of 5 stars reviewed 1 week ago
blondechickma Boston, Massachusetts
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257 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
Boston, Massachusetts
Top Contributor
100 reviews 100 reviews
37 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is very easy to find just off 495. The entrance is well marked and the grounds are lovely. Upon entering the hotel for check-in, the bell man to the right stood there leaning on the stand and when I asked where check-in was he seemed annoyed. Check-in is to the left and back. Not very intuitive as you... More

Was this review helpful? Yes
keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear blondechickma, Clearly, we did not live up to your expectations regarding Marriott's high standards of hospitality at our hotel and for that we do apologize. We appreciate the time you took to point out where you feel we were lacking as we view this as an incredible opportunity to make it right for our next guest. Rest assured we... More

Eagan, Minnesota
Contributor
20 reviews 20 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed at the hotel this past weekend while attending a wedding. The group rate for the wedding was quite reasonable by DC standards. The rooms were decent, typical Marriott amenities. The every half-hour free shuttle to the NIH Medical Center Metro stop was very useful, and the driver kindly provided cold water bottles to those of... More

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear JRDEagan_Minne..., It means a lot to us that our friends from Minnesota had such a wonderful time at our hotel while attending a wedding. We are happy that you found the staff friendly and helpful, that your room accommodations were to your liking and that our convenient shuttle and driver made a difference in your stay with us. We... More

Birmingham, Alabama, United States
Top Contributor
125 reviews 125 reviews
46 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very good Marriott, but beware that they are doing major construction on the exterior, and for the next several weeks it is likely to be VERY noisy from 8-4 pm weekdays. On the great side is Maria is the best hostess of a concierge lounge in they entire system. Don't miss her nightly feast. Her alter ego... More

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear James W, Thank you for taking the time to recognize our associates Maria and Hilda,from our Concierge Lounge, as part of your positive experience at our hotel. We will be sure to pass the accolades along to them. Yes, we are doing some enhancements to the hotel to maintain Marriott's exceptional standards. We apologize if this disturbed you in... More

Senior Contributor
23 reviews 23 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here twice in the past month. It is a great location off the 495 Beltway with easy access to Washington and the surrounding area. The last visit we had adjoining rooms with my son , wife and 18 month old and 4 yo granddaughters. We spent several thrilling hours in the indoor and outdoor pools. There is... More

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Jawdoc524, Thank you for choosing our hotel and for taking the time to share your review with other TripAdvisor members. Many enjoy staying at our hotel because of the convenient location and shuttle service. It makes us happy to know it made a difference in your stay with us. We love hearing you had a "thrilling few hours" at... More

Massachusetts
Top Contributor
51 reviews 51 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not up to Marriott standards. I have stayed at many full service Marriotts both in the US and elsewhere, and I generally know what to expect. This place was disappointing in an important way. We were there for a Bar Mitzvah, and many of the out of town guests stayed at this hotel at a group rate. So I can't... More

Was this review helpful? Yes 1
keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear MattS.24, We appreciate the time that you took to post your review of our hotel and are very happy you found it a nice place to stay. While it is never our intention to disappoint our guests, we appreciate your honest feedback about our cuisine and servers at your family event and we will be sharing it with our... More

Chicago
Top Contributor
171 reviews 171 reviews
84 hotel reviews
199 helpful votes 199 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here on a recent business trip - just for one night. The hotel was what I'd expect from a Marriott - friendly service, nice room (comfortable bed, standard hotel-room decor and furniture, good toiletries). I'm an Elite member at Marriott, so I got upgraded to the top floor and got access to the concierge lounge which includes snacks... More

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Sunny77777, Thank you for taking the time to share your review of your recent overnight stay with us. It makes us happy to know that our hotel provided you with the Marriott service and amenities that you have become to expect as an Elite Member and we thank you for being a loyal Marriott guest. We look forward to... More

Pittsburgh, Pennsylvania
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for two weekends in June. Thoroughly enjoyed our experience. Pool area was nice and clean. It was nice to have both indoor and outdoor pools. Plenty of parking. We reserved the rooms on a discount website and got a great price. The food was a little pricey but the Sunday brunch was really good! Front... More

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Lauren B, We are thrilled to hear that you enjoyed your two weekends that you stayed at our hotel. It makes us happy that you found our staff helpful, enjoyed the pool areas and that you treated yourselves to the Sunday Brunch. Many choose our hotel because of our location and we are glad you found it so convenient.... More

Neptune Beach, Florida
Contributor
17 reviews 17 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 16, 2014

This location offers very average accommodations, which makes their room rates extremely high. The hotel definitely needs updating, and odor control (musty). Service too was average, and again it did not justify the cost of the stay. Rooms were clean.

Was this review helpful? Yes
keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Javikat, We appreciate your review of our hotel and it is never our intention to disappoint our guests in any way. We do appreciate your feedback regarding your room as it helps us to identify areas in our hotel that we need to focus on. We do hope you will come back again one day soon. More

Nashville, Tennessee
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 10, 2014

In the last two months I have stayed at this hotel for a total of 17 nights. The customer service is top notch. Ever time I have checked in they have remember my party and have taken care of all our needs. One of my favorite staff members is "Mama Greer" in the concierges lounge. She took care of us... More

Was this review helpful? Yes
keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Corey4vws, Thank you for choosing our hotel and continuing to be a loyal Marriott guest. We appreciate your glowing comments on our 'wonderful customer service" and that you found found the staff "top notch." We work hard to make our guests feel welcome and well cared for and it sounds like we succeeded, especially "Mama Greer"! Our free shuttle... More

Pearland, Texas, United States
Contributor
13 reviews 13 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 10, 2014

Here for an NIH meeting for two days. The rooms are very nice, and clean. The integrated unit for connecting to the TV is quite nice. However, room not cleaned still at 3:30 pm. While conference rates are always a little silly, they wanted $50/day (per person) for internet access for one device in the conference area! On top of... More

Was this review helpful? Yes 1
keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Steve4242, We appreciate you taking the time to review our hotel. While it is never our intention to disappoint guests in anyway, we are sorry that you did not feel our property overall offered value for your money and we will review some of the expenses you highlighted. We are competitively priced with other full-service hotels in the area... More

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Additional Information about Bethesda Marriott

Address: 5151 Pooks Hill Road, Bethesda, MD 20814
Phone Number:
Location: United States > Maryland > Bethesda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Bethesda Marriott 3.5*
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Also Known As:
Bethesda Marriott Hotel Bethesda
Marriott Bethesda

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Marriott, a premier Maryland hotel where spacious guest rooms, luxury amenities and attentive service set the pace for an exceptional stay. Conveniently situated in the thriving Capital Region northwest of Washington, D.C., The list of things to do is endless as guests find themselves surrounded by hundreds of restaurants, art galleries, museums and shopping. Located only two miles from downtown Bethesda, our hotel's fine services include complimentary shuttle service to the downtown district and other local destinations including the National Institute of Health, White Flint Mall and the Metro's Red Line which provides continuous service to downtown Washington, D.C. Guests also enjoy direct access to I-270 and I-495 from our sophisticated Bethesda, MD hotel. Boasting 18,500 square feet of flexible, state-of-the-art event space, our hotel is ideal for corporate meetings, professional gatherings and elegant wedding receptions. ... more   less 
Number of rooms
407

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