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Bethesda Marriott

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5151 Pooks Hill Road, Bethesda, MD 20814
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Bethesda Marriott
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349 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Crystal River, Florida
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Had a great stay. I broke down 20 minutes away after being on a 13 hour journey. The staff went out of there way to accomadate me and my family. Rooms were clean and nice. Kinda off the beaten path but great access to DC and Bethesda downtown.

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Miami, FL
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I am a Marriott Platinum Premier member and have always liked this hotel / location. The newly renovated rooms look great too. The one HUGE mistake they made is by trying to go a little too "green" by installing motion sensors on the air conditioning. I was up all night waving my hand in front of the sensor so I... More 

Was this review helpful? Yes 2
George R, Manager at Bethesda Marriott, responded to this review

Dear 305ForLife- Thank you for your recent feedback in regards to your most recent stay with us here at the Bethesda Marriott. Please accept my apologies in regards to the issues you faced and please know that the proper departments have been addressed concerning your issues. We hope that you will choose to stay with us again in the future.... More 

Charleston, South Carolina
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in the recently renovated room. Great bed with oversized pillow, huge built in hdtv, walk in glass shower, (no tub) with very tall head and high wonderful pressure shower almost spa like feel. Faux hardwoods like a resin throughout, loved the look and feel and so much cleaner than carpet. Open modern design, no closet doors, no dresser, no... More 

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Allentown, Pennsylvania, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

This property is undergoing needed renovations and there have been positive changes. Like all Marriott level hotels, they close the concierge club Friday at noon. I found it strange that they provided no breakfast consideration whatsoever for Saturday morning. In their temporary "restaurant", a meeting room, you could wait in line to pay for a cup of coffee - this... More 

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George R, Manager at Bethesda Marriott, responded to this review

Dear Tom W.- Thank you so much for your response in regards to you most recent stay with us here at the Bethesda Marriott. We are looking foorward to having our new Cooper's MIll open in just a few weeks. Please accept my apologies in regards to your stay and we hope you choose to stay with us soon. Thank... More 

Houston
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is going to be nice after the renovation. The lobby is nice, the room is nice and brand new but the gym, bar, restaurant, and pool are old or under constructions. All hotel gyms should be updated these days with health being such a big deal. If all you need is a nice clean room then this is... More 

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Chris C I am happy you liked our new lobby and guestroom. We still have guestrooms with bath tubs. Our new Cooper's Mill restaurant will be open in a few weeks; it will feature a locally inspired menu, local beers and bourbons. Also, please note our health club renovation will start in a few weeks, it will have natural... More 

Saint Louis, Missouri
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Bethesda Marriott is almost done with its renovation and the hotel is shaping up nicely. They still have some internet connectivity problems and some REALLY SLOW elevators, but they are working on replacing things to improve these services. They have a lot of people from the NIH that stay here and the hotel does a good job with handling... More 

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear John N I am happy you enjoy your visits with us. We are in the process of an elevator modernization, which will surely speed up our elevators. I appreciate your time sharing with us your experience. Sincerely, Keith More 

New Zealand
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Pooks Hill Marriott with work - hotel room was clean and large, gym was reasonable. The only complaint is the temporary restaurant - it wasn't the nicest environment to eat - also, the dinner was expensive and the food not particularly impressive. There are a number of eateries nearby so next time will be eating at a... More 

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Kiwi124, I am delighted you enjoyed our new clean rooms and gym. We are in the process of creating a new gym, which will have natural light and new equipment. Also, our new Cooper's Mill restaurant will open in a few weeks. Cooper's Mill will have a selection of the region's best spirits, select bourbons and regional dishes for... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have stayed at the Bethesda Marriott 5 times since 2011. The improvements they have made are fantastic! The rooms are sleek and modern with plenty of places to plug in any type of device. The bed is very comfortable and I had a quiet nights sleep. The shower head has great water pressure and the bathroom was clean with... More 

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keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear cgconley, I am happy you enjoyed your stay with us and the improvements to the hotel. We appreciate your time in sharing with us your wonderful experience. We look forward to hosting you again. Sincerely, Keith More 

Weston, Connecticut
Level Contributor
293 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My one night stay here was acceptable. The exterior of the hotel is really run down. They are in the process of renovating the interior. The room I had was already renovated and - kind of depressing - all gray and black - I didn't really care for it. The restaurant is temporarily housed in one of the conference rooms.... More 

Was this review helpful? Yes
keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Rich M Thank you for your feedback regarding our hotel. We are in the process of adding a desk, lighting and chair to the guestrooms. Our new restaurant Cooper's Mill will open later this month, it will feature some local beer, bourbons and a locally inspired menu. We appreciate your time in sharing with us your experience. Sincerely, Keith More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 29, 2015

Easy check in/out and professional front staff, although I was not acknowledge as being a Marriott Rewards Member. Shuttle service to metro train was good, but the driver attitude could have been nicer.Room service food was ok. Rooms recently renovated and our very clean, but the color scheme is a bit gloomy for my liking. I suggest they add more... More 

Was this review helpful? Yes
keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Renac1124 I am happy you enjoyed your stay with us and that the hotel was clean and service experience at the Front Desk and Concierge Lounge was great. We are in the process of adding additional lighting and desk to our guest rooms. I appreciate your time in sharing feedback with us. Sincerely, Keith More 

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