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Hyatt Regency Bethesda

GreenLeadersSilver level
3.5 of 5
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One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814
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Hyatt Regency Bethesda
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Ranked #5 of 11 Hotels in Bethesda
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed May 7, 2013
Caroline C Arlington, Virginia
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872 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency Bethesda
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Arlington, Virginia
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 7, 2013

I am on the board of a non-profit group which has their convention at this hotel every year. This was our 25th anniversary and the Hyatt went to great lengths to make our event special - from having someone at the bell station dressed as Sherlock Holmes to "inventing" special mystery drinks at the bar and giving prizes to 5... More 

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WNY
Level Contributor
109 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 5, 2013

Have been here before and always have great service and friendly staff. Dining in the Daily Grill was wonderful! Any diet restrictions you may have are covered with frsh made delicious meals. The rooms are ok but could use some upgrades. My only issue was with the problematic wifi for Internet. Worked in the lobby and meeting rooms, but not... More 

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NJ
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 2, 2013

We stayed here for a sightseeing trip with our young boys to Washington DC. This hotel sits right on top of the Metro. It's a 20 minute trip to the sights in DC and about a 10 minute trip to the National Zoo. The staff was friendly and helpful and the rooms were clean and spacious. Hotel is in walking... More 

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Houston, TX
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 29, 2013

We booked this hotel for a weekend stay in the DC area and was very pleased with the fantastic location just above the metro station on the Red line. It put us close to the downtown at a great price. The previous weekend I stayed at the Hyatt Regency in downtown Houston so was was a bit disappointed at how... More 

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Konstancja K, Front Office Manager at Hyatt Regency Bethesda, responded to this review

Dear Kate, We greatly appreciate your positive feedback. I am very glad to hear that the location of our property, as well as condition exceeded your expactations. We are looking forward to seeing you soon. More 

Breckenridge, CO
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed April 28, 2013

Expensive and dated but clean with a friendly although not exceptional staff. Good location right above the Metro stop with plenty of restaurants nearby. Food, drink and Internet were overpriced. Glad my company was paying the bill.

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Konstancja K, Front Office Manager at Hyatt Regency Bethesda, responded to this review

Dear mscaffrey, Thank you very much for your valuable feedback. I am glad to hear that you were pleased with our property's convenient location and customer service our staff provided. We are looking forward to seeing you soon. More 

Michigan
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed April 21, 2013

I stayed at the Bethesda Hyatt for 6 nights to attend a medical convention being held at the Marriott Wardman Park. Both hotels are right next to Metro stops and it was an easy 11 minute, 5-stop ride on the red line to get to the Marriott where the convention was being held. The Hyatt was 1/2 the price of... More 

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Level Contributor
147 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed April 16, 2013

Have seen recent reviews panning the place, but I thought it was pretty good. Yes, it's been there a while, but didn't seem unacceptably old to me. I didn't notice any stains or bad smells in my room or hallway. The bathroom was clean, and bed comfortable. Room temperature was not a problem, either. The only (minor) hassle was elevator... More 

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Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed April 14, 2013 via mobile

This Hyatt has definitely seen better days. The bathrooms are in need of updating and the walls are paper thin. We could hear every word of our neighbor's telephone conversation. Breakfast is overpriced and sub-par. However, there are a ton of places to get good food within just a couple minutes walk. Staff were nice an the Metro convenience made... More 

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Konstancja K, Front Office Manager at Hyatt Regency Bethesda, responded to this review

Dear SAI22, Thank you for your valuable feedback. We are glad to hear that you were very pleased with the customer service you received and the location of our property. I sincerely apologize for the noise issue and I would like to inform you that we diligently work to resolving this matter up to our guests' satisfaction. Please, do not... More 

Bethesda, Maryland
1 review
1 of 5 stars Reviewed April 14, 2013

We have stayed here on numerous occasions due to the location being perfect for our business and personal visits. Great location does not give license to neglecting this property as the owners have. The rooms are disgusting, old, smelly, bathrooms that have cracked floors and dark old lighting, worn towels, disgusting carpets. On top of all of this, the price... More 

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Konstancja K, Front Office Manager at Hyatt Regency Bethesda, responded to this review

Dear Guest, Thank you for your valuable feedback. I sincerely apologize for the fact that your stay did not meet your expectations and the challenges encountered. As our guests' satisfaction is top priority, we will look closesly into your comments. Best Regards, Konstancja More 

Vail, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 11, 2013 via mobile

Came here for a conference and when I first walked in I was less than impressed. Everything is worn out and outdated. Then when we walk into our room it was dingy and smelled disgusting. Went back to the front desk and asked for a better room. This room at least didn't smell, but the air conditioning was broken in... More 

Was this review helpful? Yes 2
Konstancja K, Front Office Manager at Hyatt Regency Bethesda, responded to this review

Dear Heather, Thank you for your valuable feedback. I sincerely apologize for the fact that the condition of our property dod not meet your expeactations and I would like to infrom you that we are looking into possible renovation plans in a near future. Your feedback in greatly apprecaited and it will help us improve our service. More 

Hotel Review Summarization

What travelers say

  • Metro station(7)
  • Metro stop(4)
  • Room service(4)
  • Very good(3)
  • Red line(3)
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