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Hyatt Regency Bethesda

GreenLeadersSilver level
3.5 of 5
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One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814
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Hyatt Regency Bethesda
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Ranked #5 of 11 Hotels in Bethesda
GreenLeadersSilver level
A recent review
4 of 5 stars Reviewed August 24, 2014
nittanylionctr Colorado
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830 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency Bethesda
See the most recent reviews
Colorado
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 24, 2014

I was a bit nervous about making a reservation here, since most of the reviews were overall positive, but the few that were not made me bit uneasy, but I had nothing but a positive experience staying there! I felt the hotel was very clean and quiet. John & Monica were the first two employees I met as I was... More 

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2 reviews
4 of 5 stars Reviewed August 19, 2014

I recently stayed at the hyatt, it was an overall good stay. there was a good attentative valet service and a swell front desk staff. the room was a bit small and there were some issues with it that i discussed with the staff. they seemed reluctant to compensate me for the issue but then allowed me to have free... More 

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Myrtle Beach, South Carolina
Level Contributor
103 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed August 19, 2014 via mobile

Hard review to write. The facility is great. Very inviting. Rooms were spacious, clean, and comfortable. Rooms service was dependable and the breakfast was delicious. The hard part of the review and an inner debate on how to rate is over their wi-fi and business center policies. Their rooms are expensive but not out of line. Why do they feel... More 

Was this review helpful? Yes 1
Cleveland, Ohio
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed August 19, 2014

The facilities are a little old but the house keeping does an excellent job in keeping up the rooms. The location is not far from DC attractions . Overall a nice pleasant stay for 3 nights. We had to book 2 rooms and so we were looking for an economy hotel. This is perfect for the price and the stay... More 

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La Jolla, California
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed August 18, 2014

This hotel has one thing going for it - One Bethesda Metro Station. It is also a very short walk from the center of town, which is full of restaurants and shops, and is also an easy bike ride from the hiking/biking path that leads into D.C. and down to the Mall. Rooms are run down, with peeling wallpaper, chipped... More 

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Greetings Lisa B, Thank you for taking the time to write this review on your most recent experience at the Hyatt Regency Bethesda! We really appreciate you pointing our great location and exceptional service you received during this trip. I am very sorry to hear about the challenges that you had with your guest room and the hotel's amenities. We... More 

Hillsborough, NJ
Level Contributor
107 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 500 helpful votes
2 of 5 stars Reviewed August 17, 2014

As a Hyatt Gold Passport Diamond member, I stay at Hyatt’s regularly all over the world and most maintain the same Hyatt “high standard” in terms of style, service and comfort. The Bethesda Hyatt Regency misses the mark in every category. The hotel itself looks like a throwback to the late 1970’s. Atrium lobby complete with glass elevators and plastic... More 

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Hello HeyMan76, Thank you for going out of your way to share your challenges at the Hyatt Regency Bethesda. I am truly sorry for the quality of service and amenities at this location. We have forwarded your concerns to our executive management team to ensure this get addressed immediately. We want to thank you for letting us know about these... More 

Maryland
1 review
4 of 5 stars Reviewed August 14, 2014

I had planned this as a surprise for my husband's birthday for a group of 15 people. The organizer- Curt was very helpful in making all the reservations and arrangements for the large group. And the artists were really worth the trip. All in all we were all impressed and had a fun time at this place; I really liked... More 

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Massillon, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 13, 2014

They lost my reservation and then treated me rudely--never apologized or offered a reason why I had to wait 45 minutes on a bench. Girl at desk thru key cards on the counter and said "elevators are over there". I had just spent a stressful day at NIH with my terminally ill granddaughter and did not need this additional stress.... More 

Was this review helpful? Yes 1
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Good Evening! Thank you for taking the time to share your feedback on your most recent stay at the Hyatt Regency Bethesda. I am so very sorry hear about the lack of customer service and housekeeping you encountered during your stay. I hope management was able to assist you during this time and if not please feel free to contact... More 

Los Angeles, California
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 11, 2014

This could be a nice hotel with convenient metro access in a great location. Unfortunately, sleep quality is sub par. I stayed here twice in short succession because I was attending events that were held in the hotel. On both trips, noise was a major issue. On both stays, when people in the room next to me were talking on... More 

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Chicago, Illinois
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 5, 2014

Incredible location on top of popular Red Line w/quick access to downtown DC. Walk to many fine restaurants and bars. Rooftop pool, spa and fitness centers (one on each side of pool!) - and two major gyms within walking distance - makes this great for business and fitness travelers. Downside: Decor is dated, hotel bar is lame. Many breakfast/dining options... More 

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HyattGuestRelations, Hyatt Guest Relations associate at Hyatt Regency Bethesda, responded to this review

Dear Todd H, Thanks for mentioning that the Hyatt Regency Bethesda has a great location and amenities. Fantastic that enjoyed the easy access to the Red Line to DC area and close proximity to many restaurants and bars. Hope you had a nice workout to overlooking our rooftop pool! We hope to welcome you back on another occasion. Safe travels,... More 

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