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Hyatt Regency Bethesda

GreenLeadersSilver level
3.5 of 5
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One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814
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Hyatt Regency Bethesda
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Ranked #6 of 11 Hotels in Bethesda
GreenLeadersSilver level
A recent review
5 of 5 stars Reviewed November 12, 2013
joe_chemo
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743 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency Bethesda
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Bethesda, Maryland
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 25, 2013

It has sort of become a tradition for us to stay at a Hyatt during a long-distance move, the night before we move into a new apartment. We have had such a great experience at the Hyatt in downtown Boston that we didn't even look at other hotels in downtown Bethesda. However, this hotel does NOT meet the Hyatt standard.... More 

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Senior Contributor
43 reviews 43 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 12, 2013

I booked a romantic night for my wife's birthday. From the time we pulled up to the hotel, we were treated like royality. The front desk staff and bellmen were very attentative. We were thanked for staying at the hotel. There was a bottle of champagne on ice and a plate of chocolate covered strawberries in the room waiting for... More 

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Thank you for taking time to provide feedback on your recent stay. It is wonderful to hear that staff were able to help make your stay so memorable and make you feel like royalty! I’m glad you enjoyed the champagne and chocolate covered strawberries, as well as the rose petals and chocolates. It’s great that you were able to take... More 

Washington Dc, District Of Columbia
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 7, 2013

Typical Hyatt--nothing special about the rooms or facilities--but located right next to the Metro and in the center of the business district. Bethesda station about 12 stops (30 mins?) from Union Station. Daily Grill is a terrific restaurant downstairs that provides room service to the Hyatt. Gracious staff.

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Mumbai (Bombay), India
1 review
2 of 5 stars Reviewed November 7, 2013

Very good location.The staff here is quite helpful.The wifi service is a little controversial.Bathroom cleanliness is very poor and needs maintenance.Very less variety in the 'Grab and Go' breakfast.Hotel ambience is good.

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Houston, Texas
1 review
4 of 5 stars Reviewed November 6, 2013

I echoed the other traveler's review (A+ staff and a B- hotel). First of all, I would like to thank Konstancja K (the front desk manager) and Andy (the agent in training) for their assistance and addressing the problems in a timely manner during my stay. It is not their fault that the rooms and the in-room internet are so... More 

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Minneapolis, Minnesota
Contributor
16 reviews 16 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 3, 2013

I really like this hotel. Very nicely located on the top of the metro station. The staff were all around outstanding. I was there on a business trip and was impressed with the service, quality of the room, the restaurant, and the nice, well equipped meetings rooms. I will recommend this hotel to all my business associates.

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Dear Qamar1, Thank you for going out of your way to share comments about your recent stay at our Hyatt Regency Bethesda. It is great to hear how much you enjoyed your stay as our guest. I am delighted to hear how you were able to navigate the local area easily with our hotel directly above the metro. It will... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 3, 2013 via mobile

I recently stayed at this hotel while in town for a concert. The concert was in silver spring but with the metro right outside the front door, getting there was no problem. However, parking became a bit of a problem when we decided to go out after the concert. The parking attendant was asleep when we pulled up to exit... More 

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Hi austin h, Thank you for going out of your way to share comments about your recent stay at our Hyatt Regency Bethesda. I am glad our location worked well for you to see the concert in Silver Springs. Antoine will be recognized for the wonderful customer service he provided. It will be my pleasure to welcome you back, as... More 

New York City, New York
2 reviews
2 of 5 stars Reviewed November 3, 2013 via mobile

Great location but very disappointing accommodations. Hotel is outdated, furnishings are old and worn. Bathrooms need updating. Towels are rough and scratchy. There aren't any outlets to charge devices. Not what I expected from a Hyatt Regency !

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Bethesda, responded to this review

Greetings Moskier, Thank you for taking the time to share your feedback on your recent stay with us at the Hyatt Regency Bethesda. Thank you for being the outdated comments to us, we appreciate all feedback good or bad. We will be following up with our housekeeping management and hotel management to look into this matter. Please feel free to... More 

Lynchburg, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 29, 2013

I very much enjoyed my stay at the Hyatt Regency Bethesda. The hotel is very nice, and there are plenty of necessities in the vicinity. We had a bit of trouble with the parking attendant, but the night audit Antwan (not sure of the spelling) was very helpful and was able to get our issue sorted out in a timely,... More 

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Albany, New York
Contributor
16 reviews 16 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 27, 2013

The staff at this hotel did a great job throughout my three night stay. They were friendly and helpful from check in to check out. The hotel itself is out of date and a bit stuffy. It is one of those large "open concept" hotels from the 80's or 90's where you can see all of the room doors from... More 

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