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Hyatt Regency Bethesda

3.5 of 5 One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814
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Hyatt Regency Bethesda
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Hyatt Regency Bethesda
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633 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency Bethesda
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Michigan
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed April 21, 2013

I stayed at the Bethesda Hyatt for 6 nights to attend a medical convention being held at the Marriott Wardman Park. Both hotels are right next to Metro stops and it was an easy 11 minute, 5-stop ride on the red line to get to the Marriott where the convention was being held. The Hyatt was 1/2 the price of... More 

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Top Contributor
102 reviews 102 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 16, 2013

Have seen recent reviews panning the place, but I thought it was pretty good. Yes, it's been there a while, but didn't seem unacceptably old to me. I didn't notice any stains or bad smells in my room or hallway. The bathroom was clean, and bed comfortable. Room temperature was not a problem, either. The only (minor) hassle was elevator... More 

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Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 14, 2013 via mobile

This Hyatt has definitely seen better days. The bathrooms are in need of updating and the walls are paper thin. We could hear every word of our neighbor's telephone conversation. Breakfast is overpriced and sub-par. However, there are a ton of places to get good food within just a couple minutes walk. Staff were nice an the Metro convenience made... More 

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Konstancja K, Front Office Manager at Hyatt Regency Bethesda, responded to this review

Dear SAI22, Thank you for your valuable feedback. We are glad to hear that you were very pleased with the customer service you received and the location of our property. I sincerely apologize for the noise issue and I would like to inform you that we diligently work to resolving this matter up to our guests' satisfaction. Please, do not... More 

Bethesda, Maryland
1 review
1 of 5 stars Reviewed April 14, 2013

We have stayed here on numerous occasions due to the location being perfect for our business and personal visits. Great location does not give license to neglecting this property as the owners have. The rooms are disgusting, old, smelly, bathrooms that have cracked floors and dark old lighting, worn towels, disgusting carpets. On top of all of this, the price... More 

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Konstancja K, Front Office Manager at Hyatt Regency Bethesda, responded to this review

Dear Guest, Thank you for your valuable feedback. I sincerely apologize for the fact that your stay did not meet your expectations and the challenges encountered. As our guests' satisfaction is top priority, we will look closesly into your comments. Best Regards, Konstancja More 

Vail, Colorado
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 11, 2013 via mobile

Came here for a conference and when I first walked in I was less than impressed. Everything is worn out and outdated. Then when we walk into our room it was dingy and smelled disgusting. Went back to the front desk and asked for a better room. This room at least didn't smell, but the air conditioning was broken in... More 

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Konstancja K, Front Office Manager at Hyatt Regency Bethesda, responded to this review

Dear Heather, Thank you for your valuable feedback. I sincerely apologize for the fact that the condition of our property dod not meet your expeactations and I would like to infrom you that we are looking into possible renovation plans in a near future. Your feedback in greatly apprecaited and it will help us improve our service. More 

Oakland, California
2 reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed April 11, 2013

I recently stayed at the Hyatt Regency in Bethesda, expecting a "luxury" hotel (as described on Hyatt's website) -- or at least one deserving 3.5-4 stars. The location is extremely convenient, and the atrium is open and airy. Once I stepped into my room, however, everything went downhill. I was instantaneously overwhelmed by a cloyingly sweet, perfume-y air freshener scent... More 

Was this review helpful? Yes 1
Konstancja K, Front Office Manager at Hyatt Regency Bethesda, responded to this review

Dear Guest, Thank you for your valuable feedback. I sincerely apologize for the challenges encountered and wished your stay was more enjoyable. We are hoping to see you again and prive to you that our guest's satisfaction in number one priority. Best Regards, More 

Coatesville, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 9, 2013

We took a mini family trip to the DC area. The Hyatt was located above the metro, making our day trips to DC so convenient. Bethesda has many great restaurants and shops all around the hotel. The staff was very helpful and friendly. We have a very nice dinner one of the two restaurants on site (a bit pricey for... More 

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Pittsburgh, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 8, 2013

I spent 2 nights at the Hyatt in Bethesda for a family get together. We requested 4 rooms near each other -- all king no-smoking. Three of the rooms were on the same floor and one room was on another. One room was "accessible" altho it was not requested or required. On the plus side, the location was great -... More 

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Upstate NY
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed April 8, 2013

Nice hotel but could use some updates. Room was nice size but bathroom needs some work. We were given free Internet and refrigerator for the room. Did not eat at the hotel but they do offer breakfast. There is a nice bar/ restaurant in the rear of the lobby. Pool/exercise area has a nice view on the 12th floor. Shopping... More 

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Pleasantville, New York
Top Contributor
78 reviews 78 reviews
3 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed April 8, 2013

This was once a great hotel (1970s) right in the heart of Bethesda, right on top of the Bethesda Metro station. It has the classic space elevators and "Portman" lobby that was a wonder 40 years ago. The staff is still friendly and competent, but the hotel itself shows its age. Not a good dining scene either.

Was this review helpful? Yes 2
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Additional Information about Hyatt Regency Bethesda

Address: One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814
Phone Number:
Location: United States > Maryland > Bethesda
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda
Hotel Style:
#2 Green Hotel in Bethesda

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