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Doubletree Hotel Bethesda

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8120 Wisconsin Avenue, Bethesda, MD 20814-3624
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Doubletree Hotel Bethesda
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754 Reviews from our TripAdvisor Community

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    133
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (187)
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There are newer reviews for Doubletree Hotel Bethesda
See the most recent reviews
Washington, United States
1 review
3 of 5 stars Reviewed May 16, 2014

Overall, nice hotel and experience. Staff was very professional and accommodating. Other pluses to hotel: location within short walking distances to variety of nice restaurant and Metro (great way to travel to the sites around Washington). Only negative. soft mattress. lack of sufficient firmness. Definite area for upgrade to better quality.

Review collected in partnership with DoubleTree by Hilton

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 13, 2014 via mobile

Moved rooms twice, no sound deadening between room. Heard every step the person above took. I have been a Hilton Honors member for years and will continue to stay at many facilities but not this one. Disappointing stay, will not return.

Was this review helpful? Yes 1
RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review

Hi Jade, thank you for your feedback. Noise levels are unusual complaints for our hotel, especially from a room above. If a neighbor is being unreasonably loud we would have appreciated the opportunity to resolve the problem quickly for you. I hope you reconsider and give us the opportunity to serve you the next time you are in the Bethesda... More 

Durham, North Carolina
Level Contributor
189 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed May 13, 2014

Location: On Wisconsin Avenue midway between the Medical Center and Bethesda Metro Stations (about a .6 mile walk to each) and near a ton of restaurants. There's a gas station .2 miles away, a 24 hour CVS about the same walk as well as a 7-11. Can't ask for much more to be nearby a hotel. Hotel: The layout is... More 

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RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review

Hello Sal, thank you for your feedback. I can tell you took some valuable time to describe your experience in details and we truly appreciate it. Our guest satisfaction is extremely important; I must tell you that if you ask any of our team members what they love most about working here they will say it is the rewarding experience... More 

New York, United States
1 review
3 of 5 stars Reviewed May 12, 2014

This DoubleTree offers good value and nice rooms overall. However the cleaning staff does not respect guest wishes as far as being able to reuse towels during their stay, they change all towels anyway. So the DoubleTree's commitment to respecting the environment is clearly not a priority. Also the carpeting in the room should be cleaned more often, they are... More 

Review collected in partnership with DoubleTree by Hilton

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RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review

Dear Mr. Amaud, we appreciate your feedback. The green choice program that you are referring to is one of our more popular programs with our guests; this program however is only as good as our consistency to adhere to the procedures. Your feedback will help us improve with our consistency with this. Thanks again, we hope to serve you again... More 

Manchester, MO, United States
1 review
4 of 5 stars Reviewed May 12, 2014

This clock-radio model, though ubiquitous in hotels is extremely user unfriendly. Change it! Get something that works simply and responsively. It showed the wrong time throughout my stay, and it could not be reset.

Review collected in partnership with DoubleTree by Hilton

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RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review

Hello Mr. Milton, thank you for your feedback. We are currently installing newly updated clock radios in all our guest rooms; these radios are equipped to charge Apple products, Samsung, Blackberry, etc. More 

West Palm Beach
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 10, 2014

We stayed here to attend a friends wedding, the only reason I'm giving it 'average' is because the wedding facility was fantastic, we booked a King Suite, room was very 'tired' and not extremely clean. We had a strange thing happen upon check in. The room / key we were given was already someone else's room, so we walked into... More 

Was this review helpful? Yes 1
RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review

Dear Guest, thank you for your feedback. Apparently your check in experience with us had a major blunder; though this is quite unusual for us, one time is too many when it comes to our guest’s security; we regret that this happened. Our key security systems is able to red flag these kinds of human errors so that the FD... More 

Detroit, Michigan
Level Contributor
60 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 7, 2014

You can tell the workers aren't happy working here. Service should be better considering what you pay. THIN walls make for loud rooms. The rooms lack any sitting features other than desk. Find better and cheaper options elsewhere!

Was this review helpful? Yes 1
RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review

Dear Guest, your feedback is well noted. We usually receive raving reviews about our team members can do attitude and warm caring service; so this is a bit different. We take pride in providing our team members with an environment that keeps morale boosted and passing it on to our guests. We are still in the process of purchasing new... More 

Ohio
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed May 6, 2014

The Good: Ricky checked us in and was fast, yet very pleasant. Our room was clean and well appointed. Housekeeping kept our room spotless. We tipped her $5 a day, however she deserved much more. Gym looked well appointed, but I didn't use it. Surrounded by chain stores (CVS) as well as local mom & pop places. Free wifi in... More 

Was this review helpful? Yes 1
RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review

Dear Guest, we certainly appreciate your feedback. I have to say; as soon as I read your feedback I started investigating. We have never in my two years at this property had a report of bed bugs in the business center. After reading your feedback I contacted the pest control company who came in immediately and thoroughly checked with their... More 

Chicago, United States
1 review
5 of 5 stars Reviewed May 6, 2014

I was traveling to the DC area for a graduate school visit, and originally had reservations for the American Inn next door to the Hilton Bethesda. Upon arrival to AI, I realized that I had been COMPLETELY AND UTTERLY lied to about the conditions of the hotel and all hell broke loose the first night of my stay when two... More 

Review collected in partnership with DoubleTree by Hilton

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RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review

Dear Naomi, I breathe a sigh of relief with you knowing that you escaped such potential harm. I am glad you ran in our direction for safety. Our team members are some of the most caring people you will find anywhere. The Bethesda area is usually a pretty safe area; I must say this must be a one off that... More 

Houston, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 5, 2014

Service at this hotel is outstanding and supportive of requests and needs that happen and were unexpected. Meals are well prepared with a wide variety of food and food types to satisfy all guests. Rooms are well kept, clean and inviting with excellent internet connections, TV and support. Unfortunately, the furniture in my room did show age and while comfortable... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
RBernard, General Manager at Doubletree Hotel Bethesda, responded to this review

Dear Dennis, thank you for your feedback. I appreciate that you pointed out our flexibility to react to our guest needs. Can do attitude is a big part of our culture and we take pride in being consistent with this. We are still in the process of purchasing new soft seating for our guest rooms; this project should be completed... More 

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