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All 11 Bethesda hotels

American Inn of Bethesda

2.5 of 5 Hotel   |   8130 Wisconsin Ave., Bethesda, MD 20814
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American Inn of Bethesda
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68%
Ranked #6 of 11 hotels in Bethesda
A recent review
4 of 5 stars Reviewed May 27, 2014
Christine T
  • Reviews (179)
  • Photos (10)
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179 people have reviewed this hotel

Traveler rating
    54
    65
    27
    14
    19
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34
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81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
There are newer reviews for American Inn of Bethesda
See the most recent reviews
1 review
4 of 5 stars Reviewed May 27, 2014

I stayed at the America Inn a few weeks ago while on a business trip. It was not only rightly priced but the hospitality I received from the staff was amazing. Adeline was beyond helpful on my last day in ensuring I received items I had couriered to my room and was also kind to give us a few hours... More

Was this review helpful? Yes
Darryl C, General Manager at American Inn of Bethesda, responded to this review

Thank you for comments. I'm happy to hear that Adeline was so gracious and helpful. She exemplifies the level of service we strive for at the American Inn. Thank you for your business and we look forward to your return! More

Somerville, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 20, 2014

Stayed here on a Friday night. Room had not been cleaned (towels were wet, bed not fully made, used glasses and water bottles in the room). Pillows were beyond useless. Sheets were itchy (I may now have lice/bed bugs), and the A/C in the room did not work properly. There were lots of loud mechanical noises at night. The parking... More

Was this review helpful? Yes 2
Darryl C, General Manager at American Inn of Bethesda, responded to this review

Thank you for your feedback. I'm apologize for the difficulties you experienced during your last stay. I understand how frustrating it must have been for you to be checked into a room that did not meet basic standards of cleanliness and quality. There is no question that we missed the mark with your stay. Although you did not mention it... More

Middleburg, FL
Contributor
18 reviews 18 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed May 18, 2014

I'm surprised by the reviews of this hotel, unless the hotel's owners are leaving them. This hotel is a no-frills, bare bones hotel. You can see from the rating that I am not trying to say they do nothing right, so they are two stars, not one. They have very little parking, so most must park off site across a... More

Was this review helpful? Yes 1
Darryl C, General Manager at American Inn of Bethesda, responded to this review

Thank you, JordJB, for taking the time to give us your feedback on our hotel. I am glad to hear that you have given us a fair opportunity to meet and exceed your expectations . We are continuing to work on the quality of service and guest offerings. However, it is obvious that we missed the mark during your stay.... More

Hamden, Connecticut
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 27, 2014

My recent stay at this hotel was a disaster. I stayed here for one night with a group of friends each of whom had their own room. All of us had terrible stays. My room stank like mothballs. It was horrid. The people who worked at the hotel came up to the room and sprayed air freshener on the floor.... More

Was this review helpful? Yes 1
Darryl C, General Manager at American Inn of Bethesda, responded to this review

Thank you for taking the time to leave feedback on your experience at our hotel. I am so disappointed to hear that we failed so miserably in exceeding your expectations. I completely understand how frustrating it must have been for you to experience an unpleasant smell in the room. I have shared your observations with our entire staff and we... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 17, 2014

Excellent customer service by Adeline who is the front desk supervisor. My room was very cold due to the sudden change in weather. I talked to Adeline and mentioned the room heater was not working. She immediately provided a portable heater which made my stay comfortable. I am extremely satisfied with her response. She is courteous and professional. Thank you... More

Was this review helpful? Yes 1
Darryl C, General Manager at American Inn of Bethesda, responded to this review

I'm so glad to hear that Adeline knocked it out of the park from a service standpoint with you. She is representative of the level of service that our entire staff hopes to deliver to every guest, every day. So, exciting to hear that our efforts are hitting the mark. Thanks for your feedback and we look forward to seeing... More

Bronx, NY
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 14, 2014

2 nights here, close to metro for easy access to festival in DC. Variety of restaurants to choose from withing walking distance of hotel. Shuttle available if you don't feel like walking to & from the train station & runs every 15 minutes. We use the shuttle on our return trip & drops you off at the back entrance of... More

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Darryl C, General Manager at American Inn of Bethesda, responded to this review

We appreciate you taking the time to express your concerns regarding your last stay at the American Inn. I sincerely understand your frustrations with the air conditioning in the room as we experienced an unexpected April heat wave over the weekend you were here. Only a few days prior to your arrival we had cold conditions, with temperatures below 40... More

Rio de Janeiro, RJ
1 review
5 of 5 stars Reviewed April 13, 2014

I spent 10 days at this nice hotel with all comfort I could have. The main reasons for this comment were, undoubtely, the courtesy of all staff the work at that hotel, the breakfast with different juices, fruits, breads, pancakes with jelly, butter, cream cheese, coffe, milk. So good for american standards. Defnitely, the wi fi worked really fine, there... More

Was this review helpful? Yes
Darryl C, General Manager at American Inn of Bethesda, responded to this review

Thanks for all the kind words! We are so glad that we provided you with the service and amenities that you expected and more. We are constantly working to improve upon our successes and to create memorable experiences for our guests as we did for you. We appreciate your business and hope to serve you again in the future. More

Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 1, 2014

My stay in this hotel would never be great without the very flexible front desk agent Alinea. My room smells smoke and she is the only one working at that time in the hotel. I dont know why they have that such employee scheduling one person at night but Alinea help me with my room and make it smells better.... More

Was this review helpful? Yes 1
Darryl C, General Manager at American Inn of Bethesda, responded to this review

I appreciate you taking the time to talk about our hotel on Trip Advisor. I glad to hear that Alinea has been so attentive and responsive to your needs. I hope that you will chose our hotel again in the future. More

Washington DC, District of Columbia
1 review
1 of 5 stars Reviewed March 31, 2014

Walking into the hotel was nothing like the pictures. The furniture looked old and there was an odor emanating from, idk, somewhere. We walked into the elevator and pushed the button several times before it decided to light up. When we got to our floor, the first thing I noticed was a vent oozing some moldy looking substance. My bf... More

Was this review helpful? Yes
Darryl C, General Manager at American Inn of Bethesda, responded to this review

Thank you for taking the time to leave you feedback regarding your experience at our hotel. I am very disappointed to here about the horrible experience you recently had at our hotel. Although your experience was about as bad as it could probably have been, I want to assure you that this is not the norm at the American Inn.... More

Marilao, Philippines
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2014

Had a business trip in SIlverSpring found bethesda Inn as one of the nearest and accessible place along Bethesda. With great people like Sarah Ocampo and Ilenea in the frontdesk that made our stay more comfortable. They are helpful and approchable in any way they can.

Was this review helpful? Yes 1
Darryl C, General Manager at American Inn of Bethesda, responded to this review

Thank you for taking the time to talk about your experience at our hotel on Trip Advisor. I'm glad to hear that Sarah and Alinea exceeded your expectations and made you feel at home. I hope that you also found our accommodations and amenities to match the level of service that our staff provided. We are now offering hot items... More

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Additional Information about American Inn of Bethesda

Address: 8130 Wisconsin Ave., Bethesda, MD 20814
Phone Number:
Location: United States > Maryland > Bethesda
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — American Inn of Bethesda 2.5*
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Also Known As:
American Inn Of Bethesda Hotel Bethesda
American Hotel Bethesda

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Class
Number of rooms
76

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