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Sheraton College Park North Hotel

3.5 of 5 4095 Powder Mill Road, Beltsville, MD 20705
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Sheraton College Park North Hotel
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Sheraton College Park North Hotel
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196 reviews from our community

Traveler rating
    40
    59
    49
    27
    21
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51
29
17
69
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Toronto, Canada
1 review
2 of 5 stars Reviewed 6 days ago NEW

This Hotel definitely needs a total renovation long overdue. Lobby is okay, but you see mold in the room and everything is rusted and outdated. Unknown spots was easily seen on sheets, chair and curtains. Not going back.

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 1 week ago

We arrived very late and found the room to be clean and fresh. Bathroom was nicely decorated with a great shower head and clean surround and tub. Hair dryer was good and plenty of towels. The beds were comfortable and the ac/heater worked fine. All and all, a positive experience. We chose this hotel to its proximity to the University... More

Was this review helpful? Yes
Terry A, General Manager at Sheraton College Park North Hotel, responded to this review

Dear 265wendym, Thank you for staying at The Sheraton College Park North on your recent trip to the University of Maryland. I am excited to hear that you enjoyed your stay! I will be sure to share your comments with the rest of the staff as well. Thank you again and we look forward to being able to serve you... More

Beltsville, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

One staff supervisor, Kate, took the time to ensure that a duplicate charge was corrected immediately. I truly appreciate her professionalism and work ethic. Overall, the accommodations were very nice and the staff was helpful and friendly.

Was this review helpful? Yes
Terry A, General Manager at Sheraton College Park North Hotel, responded to this review

Dear Melody J, Thank you for staying at The Sheraton College Park North. I am glad to hear that you enjoyed your stay! I will be sure to thank Kate for her excellent service and share your comments with the rest of the staff as well. Thank you again and we hope to see you again soon. More

Lansing, Michigan, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

As of November 2014 I believe the top 3 floors (7-9) have been renovated. I had a king room on the 9th floor and it was just fine. Nothing special but clean. Unfortunately the renovations continued as it was quite noisy in the early morning. The food at the restaurant is good (crab bisque is excellent) but a little on... More

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Terry A, General Manager at Sheraton College Park North Hotel, responded to this review

Dear Julie S,, Thank you for staying at The Sheraton College Park North. I am glad to hear that you enjoyed your stay and that we provided you with friendly service and a quality product. I apologize for the renovation noise during the day. We are continuing to work to improve our facilities for our guests. The work noise is... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 21, 2014

We found this hotel to adequately meet our family's travel needs. Although it was a bit dated it was quite clean and I am sure that the renovations in place will be a welcome update. We found the staff to all be incredibly accommodating and very friendly. Breakfast was tasty and gave is enough to get going for the day.

Was this review helpful? Yes 1
Terry A, General Manager at Sheraton College Park North Hotel, responded to this review

Dear Lilsilver, Thank you for staying at the Sheraton College Park North. I am glad to see that we were able to meet your expectations. You are correct that we are currently refreshing our rooms and we are excited to be able to provide an upgraded product to all of our guests in the near future. I will share all... More

Chicago, Illinois
Contributor
18 reviews 18 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 17, 2014

I have stayed at the hotel over the years. It is convenient to FDA for meetings. The staff are very nice and accommodating but it needs major work. The AC units in most of the rooms are out of date and the fan cycles on and off all night. The rugs in the rooms are stained and need to be... More

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Terry A, General Manager at Sheraton College Park North Hotel, responded to this review

Dear Caprdn, Thank you for staying at the Sheraton College Park North. I apologize that we did not exceed your expectations. We are currently refreshing the rooms and public area with new carpeting as well as many other updates. All of the rooms should be completed by the end of December. We hope that you will come back and give... More

Columbus, Ohio
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 17, 2014

I stayed for three nights and had a great experience here. The staff was very accommodating upon check in and I found the room to be very clean. The hotel is replacing carpeting and refreshing the guest rooms and public area. I was one of the first to get a new sleeping room which was appreciated. I had lots of... More

Was this review helpful? Yes
Terry A, General Manager at Sheraton College Park North Hotel, responded to this review

Dear Bruce V, Thank you for staying at the Sheraton College Park North. I am glad to see that you enjoyed your stay. I will make sure that I share all of your comments with the rest of the staff as well. Thanks again and we hope to see you again soon. More

California
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 16, 2014

This property has been allowed to deteriorate prior to renovation. Not the quality expected for Starwood properties. I would advise avoiding this property until after renovation. Carpets and sofa stained and dirty. Breakfast buffet mediocre...scrambled eggs watery

Was this review helpful? Yes
Terry A, General Manager at Sheraton College Park North Hotel, responded to this review

Dear Happy_Dudes, Thank you for staying at the Sheraton College Park North. I apologize that we did not exceed your expectations. I will share all of your comments with the rest of the staff. We are currently refreshing the rooms and public area with new carpeting as well as many other updates. All of the rooms should be completed by... More

hopewell,va
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 5, 2014

We chose this hotel do to the distance to the Maryland University.. It was an ok room.. The refrigerator didn't work cause it needed defrosted,had like an inch of ice in it, the AC was so noisy it keep you up at night, the coffe pot had the basket missing and we had to go to McDonalds for coffeand it... More

Was this review helpful? Yes
Terry A, General Manager at Sheraton College Park North Hotel, responded to this review

Dear Mthelber, Thank you for staying at the Sheraton College Park North. I will check with the Housekeeping department on the refrigerator and coffee pot to make sure that it is corrected. I apologize that we did not exceed your expectations. We hope that you will come back and give us another opportunity to serve you the next time that... More

Malverne, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 27, 2014

Like other 'budget chain hotels' their A/C sets back from around 2AM to 5AM - possibly longer. So setting the temp to a comfortable 60 degrees to sleep, it went to what felt like 78 degrees between those hours and cooled down after 5AM. We got no sleep at all after 3AM because they tried to save a buck. And... More

Was this review helpful? Yes 1
Terry A, General Manager at Sheraton College Park North Hotel, responded to this review

Dear Dave K, Thank you for staying at The Sheraton College Park North. I apologize that we did not exceed your expectations. All of our Air Conditioning/Heating units are individually controlled in the rooms by the guests. They are are not centrally controlled by the hotel. It sounds like there may have been an issue with the unit in your... More

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Additional Information about Sheraton College Park North Hotel

Address: 4095 Powder Mill Road, Beltsville, MD 20705
Phone Number:
Location: United States > Maryland > Beltsville
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton College Park North Hotel 3.5*
Number of rooms: 205
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Also Known As:
Beltsville Sheraton
Sheraton Beltsville

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