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All 5 Bel Air hotels

Extended Stay America - Baltimore - Bel Air - Aberdeen

2.5 of 5 Hotel   |   1361 James Way, Bel Air, MD 21015
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Ranked #5 of 5 hotels in Bel Air
A recent review
4 of 5 stars Reviewed March 27, 2014
J R Pompano Beach, Florida
  • Overview
  • Reviews (15)
  • Photos (7)
  • Similar Hotels
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  • Room tips (3)
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15 people have reviewed this hotel

Traveler rating
    4
    6
    2
    1
    2
See reviews for
4
2
1
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
nyc
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 24, 2014

On May 24 at approximately I contacted the hotel to check their non smoking room availability. I was told by the front desk that there was availability of a non smoking room. I proceeded to book the room using orbitz. During the orbitz reservation I also made sure to click for a non smoking room. I received an e-mail reservation... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Baltimore - Bel Air - Aberdeen, responded to this review

Thank you for your recent review of your stay. Please know that we are sincerely sorry that there was a mistake in your reservation. To prevent this from happening again, my team is working with all of our third party booking partners to ensure that they have access to our live inventory of smoking and non smoking rooms when they... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 13, 2014 via mobile

I was originally to stay at this hotel for over a month. Things happen and I ended up checking out at 21 days. I asked them before I checked out if that would cause me to have extra charges and they said no several times. When I did check out they ended up charging my credit card over 359 dollars... More

Was this review helpful? Yes 1

Travelers are raving about these Bel Air hotels

Pompano Beach, Florida
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 27, 2014

Desk Clerk, Dedria, was first class in helping correct some errors by a third party vendor. Dedria stayed beyond her working hours to be helpful. Hotel room clean and comfortable. To keep costs down you don't get daily maid service but can pick up or exchange linens at the front desk.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Baltimore - Bel Air - Aberdeen, responded to this review

Thank you for taking time to write a review of your stay. I'm glad that you found our staff to be helpful during your visit. As well, it's great to hear that you found your room to be clean and comfortable. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay Hotels.... More

Center Valley, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 10, 2013

Stayed for 1 night prior to sports tournament. Check in was easy but left at 6am and didn't see anyone at desk for checkout. Room was basic but comfortable and ample kitchen but didn't need to use it. Everything was very clean. Very reasonably priced.

Was this review helpful? Yes 2
Bel Air, Maryland, United States
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 31, 2013

I recently stayed at the Extended Stay America for about 34 days pending a move. The room was as I expected. Nothing extraordinary, but clean and efficient. The staff was extremely friendly and helpful. I had a couple of maintenance issues during my stay and they were handled promptly. I gave it 3 stars because it is a good, clean,... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Baltimore - Bel Air - Aberdeen, responded to this review

Thank you so much for taking time to complete a survey in regards to you stay at our location here in Bel Air/Aberdeen, MD. I am glad to hear that you found our hotel to be clean and efficient. It was also pleasant to hear that our staff was very friendly and that your maintenance issues were handled promptly. Once... More

Apex, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 1, 2013

I got a room here for the first 30 days till I could find an apartment. It took me 10 days to get the maid to clean my room. And, they don't wash your dirty dishes for you. There is a fridge and two burner stove top and microwave. But now over to cook anything frozen like a pizza. Take... More

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Baltimore - Bel Air - Aberdeen, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you appreciate and like our kitchen amenities and Grab and Go breakfast. Please accept our apology that it took 10 days to get your first stay over cleaning. I have already addressed this issue with our housekeeping team and can assure... More

California
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 18, 2013

This was our first stay at an Extended Stay America and we would return. The staff was very accommodating. Check in and out was easy, especially since we arrived in the middle of the night. The furnishings were basic but comfortable and clean. The kitchenette was an added plus. (There is a stove, microwave and refrigerator along with the basic... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Baltimore - Bel Air - Aberdeen, responded to this review

Thank you so much for posting a review of our property. I am so glad that our staff was accommodating to you and that you found our hotel to be conveniently located close to restaurants in the area. We always love to hear how much our guests have enjoyed staying with us. Thank you for choosing Extended Stay Hotels. We... More

Bel Air, Maryland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2013

I am in the middle of a relocation and chose this place to stay because of past experiences with this chain of hotels. This type of hotel is designed for people staying for long periods of time, it really is not for folks who are used to being in normal hotels. The furnishings are basic but of decent quality, the... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Baltimore - Bel Air - Aberdeen, responded to this review

The team and I appreciate your glowing remarks about your stay here with us. It's great to hear that we were able to meet your needs during your relocation process. We appreciate you letting us know some items in your room were outdated, and we do apologize for that. We will address these issues immediately. Thank you again for your... More

bayshore ny
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed May 7, 2013

We were going to Baltimore For A College Lacrosse Game At Johns Hopkins. Hotel was appox 35 mins away. Overall it was a clean comfortable place to stay. Room and Bathroom were spacious. Kitchen was great to have. (full size fridge w/freezer) The Check in with Raynor was great and checkout with Maria was a breeze. Both Ladies were knowledgable... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Baltimore - Bel Air - Aberdeen, responded to this review

Thank you for taking the time to write a review of your stay. I am so pleased to hear that our Guest Service Representatives were so helpful. It is very rewarding to know that we are providing a high level of hospitality and satisfaction to our guests. Thank you again for sharing your comments with us. We look forward to... More

1 review
4 of 5 stars Reviewed February 2, 2013 via mobile

While staying here the hotel experienced frozen pipes that burst. While this was not the fault of the establishment there were some guests who felt it was done by the employees. ALL OF THE STAFF HANDLED THE SITUATION WITH COMPLETE PROFESSIONALISM! I would recommend this hotel to anyone in the area. On a side note free laundry would make this... More

Was this review helpful? Yes
PropertyManager28, Manager at Extended Stay America - Baltimore - Bel Air - Aberdeen, responded to this review

Thank you for your great review of our property. It's great to hear that our staff handled a very difficult experience with professionalism. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

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Additional Information about Extended Stay America - Baltimore - Bel Air - Aberdeen

Address: 1361 James Way, Bel Air, MD 21015
Phone Number:
Location: United States > Maryland > Bel Air
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Baltimore - Bel Air - Aberdeen 2.5*
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7 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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Number of rooms
101

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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