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SpringHill Suites by Marriott Edgewood Aberdeen

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1420 Handlir Drive, 1420 Handlir Dr, Bel Air, MD 21015
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SpringHill Suites by Marriott Edgewood Aberdeen
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SpringHill Suites by Marriott Edgewood Aberdeen
SpringHill Suites by Marriott Edgewood Aberdeen
SpringHill Suites by Marriott Edgewood Aberdeen
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108 Reviews from our TripAdvisor Community

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    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
  • All months
    (108)
  • Mar-May only
    (33)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (21)
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1 review
1 of 5 stars Reviewed June 14, 2015

I'll start with positive comments first. The hotel is located in Belcamp,MD which is centrally located in Harford County and most major venues, army bases, and eateries are within a 10-15 mile radius. The staff at front desk was pleasent and thoughtful. Due to childrens events in the area they placed me in room located away from the families booked... More 

Was this review helpful? Yes
SHSGMbelair, General Manager at SpringHill Suites by Marriott Edgewood Aberdeen, responded to this review

Dear Ms. Monisha, I am genuinely sorry for your experience at our hotel. I can't imagine what it is like to have to all of those issues happen to you at one time. Especially, after having to be relocated from your residence. Please accept my sincere apology for the condition of the bathtub, the miscommunication of a room number, and... More 

Pittsburgh
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 7, 2015 via mobile

I am not a hotel snob by any means but this hotel was AWFUL!! The AC didn't work in our room so they switched our room, then their system went down so they had to manually let every guest into their rooms one night, the "indoor pool" was the size of a hot tub and overly chlorinated to the point... More 

Was this review helpful? Yes 1
SHSGMbelair, Director of Sales at SpringHill Suites by Marriott Edgewood Aberdeen, responded to this review

Dear Courtneylcochran, Thank you for taking the time to comment on your stay at the SpringHill Suites by Marriott, Edgewood, Aberdeen. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from Marriott. Each and every service failure that you experienced is an area of opportunity for us to improve. We have... More 

Stafford, Virginia
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 27, 2015

I travel to the Aberdeen area often for work and have stayed at the SpringHill suites a few times and always found the accomodations to be clean, comfortable and convenient. Close by are a few restaurants and you are just off of I-95 for travelers. the staff is

Was this review helpful? Yes
SHSGMbelair, General Manager at SpringHill Suites by Marriott Edgewood Aberdeen, responded to this review

Thank you for taking the time to share your opinion with fellow travellers. We appreciate the comments and arehappy that you had a great experience at our hotel. We look forward to seeing you again in the future. More 

Milford
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 21, 2015

Hotel was clean, check in staff was friendly, breakfast was pretty good except for what seemed like powdered eggs. On the weekends, there were waffles. Walls are thin and noise carries from the hallways, parking lots and adjoining rooms. The person next door to me had multiple coughing fits in the middle of the night and I jumped out of... More 

Was this review helpful? Yes
SHSGMbelair, General Manager at SpringHill Suites by Marriott Edgewood Aberdeen, responded to this review

Thank you for taking the time to share your comments about your stay at our hotel. While all of your thoughts are important to us, I am particularly troubled by your sister's loss of her pillow. My understanding is that several of our employees attempted to locate the missing item without success. I truly apologize for the loss and do... More 

New York City, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 21, 2015

The staff is very nice, friendly, and accommodating. The hotel is clean, but doesn't have updated charging stations in rooms. Other than that it is just what you would expect from a Marriott chain and that is good.

Was this review helpful? Yes
SHSGMbelair, General Manager at SpringHill Suites by Marriott Edgewood Aberdeen, responded to this review

Thank you for your recent visit to our hotel. We appreciate that you chose our SHS and your confidence in the Marriott brands. I am sorry that you are disappointed that we do not offer charging stations in our guest suites. It is an amenity that we are considering adding to our hotel offerrings. I also want to thank you... More 

Savannah, Georgia
1 review
5 of 5 stars Reviewed April 4, 2015

I happened across this property as I was too tired to continue driving. When you walk in the first thing you get is a warm welcome from the professional staff members behind the desk. I asked to be shown a room before purchase and the gentleman was more than happy to accomodate my request with out any hesitations at all.... More 

Was this review helpful? Yes
SHSGMbelair, General Manager at SpringHill Suites by Marriott Edgewood Aberdeen, responded to this review

Thank you for taking your time to share your positive experience at our hotel. The staff works hard to provide a great experience for all of our guests and it is nice to be recognized. Should you come through our area again, we look forward to serving you. More 

Asheville, North Carolina
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 8, 2015

Quick access to & from I95. Well kept property. Due to snow storm approaching we decided to stop earlier than we wanted & all hotels, fully booked. Last room was on 1st floor, across from their 24 hr gym. Was a bit scared of not getting rest because of noise & rude hotel guests. Staff actually closed gym early &... More 

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SHSGMbelair, General Manager at SpringHill Suites by Marriott Edgewood Aberdeen, responded to this review

Thank you for taking the time to recognize our staff and their efforts to make your stay an enjoyable one. We appreciate the opportunity to serve you and look forward to being your hotel of choice on your next vist to our area. More 

Havre de Grace, Maryland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed March 7, 2015

Spent 1 night here and that was plenty. The condition of the hotel is borderline poor, and just didn't feel very clean. The rooms are oddly shaped, like many of the Springhill Suites, with the TV straddling the bedroom area and the sitting area. The desk and the kitchenette counter showed their age with numerous scrapes and gouges. Bathroom was... More 

Was this review helpful? Yes 1
SHSGMbelair, Director of Sales at SpringHill Suites by Marriott Edgewood Aberdeen, responded to this review

Dear Doug C, Thank you for taking the time to review our SpringHill Suites. Our goal is to provide exceptional service with a quality product. We apologize that we fell short of yours and our expectations. I surely understand the frustration with the numerous issues you experienced. Please know that your comments have been addressed with our team for improvement.... More 

Davidson, North Carolina
Level Contributor
220 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 stars Reviewed February 13, 2015

Easy on and off I 95 about 175 miles south of NYC and 60 miles north of Washington, DC. Clean neat, up to date, safe property. My room had two double beds, nice bath, and suite area for conversation and work. The pool was clean and located near the workout room. Breakfast includes a large variety of cereals, eggs, meat,... More 

Was this review helpful? Yes
Anna T, Manager at SpringHill Suites by Marriott Edgewood Aberdeen, responded to this review

Dear, allenriverford28036 Thank you for taking your time to review our hotel. We are pleased to see that you had a good time staying with us and had an oportunity to enjoy warm pool while it is so cold outside. We are looking forward to serve you again when travels bring you back to Bel Air. More 

Turner, Maine
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed February 11, 2015

Easy access off the highway, close to restaurants and other essentials. Probably one of the most comfortable hotel beds I have ever slept in. Breakfast was decent. Always scrambled eggs and one other hot dish. Plus the usual assortment of bagels, yogurt, fruit, cereal etc. Only two complaints. First the climate control, while it worked well, was a little loud.... More 

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