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BEST WESTERN PLUS Waterville Grand Hotel

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375 Main Street, Waterville, ME 04901 (Formerly Waterville Grand Hotel)
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Waterville Grand Hotel
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BEST WESTERN PLUS Waterville Grand Hotel
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207 reviews from our community

Traveler rating
    88
    58
    24
    21
    16
See reviews for
91
32
12
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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    (207)
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    (43)
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Dillsburg, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Glad they accepted pets but they put us so far from an exit to walk them. The beds are comfortable. We were late arrival and were so glad to have the room waiting for us. Glad we were on the ground floor. We arrived at night so we couldn't see the grounds. We left fairly early so we couldn't take... More 

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Connecticut
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Some very friendly staff employees as well as some very questionable staff encountered. Who would of ever thought someone would of had the nerve to break into our room and steal many personal items, identity, all happening while feet distance from our room sitting by the pool? And, 4 of us, at individual times going in and out of our... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Excellent place to stay in central Maine. Great breakfast, Great Staff!, Lot's of very good restaurants nearby. Right off the interstate turnpike exit 130. Was not happy with the lounge service, it is like the good old boys club, hard to get noticed by the bartenders! Wanted a night cap but never was waited on. Walked out, no one seemed... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Saratoga Springs, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked last minute via Priceline express deal with healthy discount. After arriving realized I've stayed there before under a different franchise name. Reception was friendly, reservation ready and room was very nicely furnished including great bed & pillows. Even though older building, upkeep has been done well.

Was this review helpful? Yes 1
greenbrier, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

excellent people, amenities, décor! love this hotel! no better place in town. everyone went out of their way to provide the best service possible. friendly, hospitable, ice machine on our floor never worked, need to upgrade the toilet paper, other than that it was a wonderful experience!

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1 review
4 of 5 stars Reviewed 3 weeks ago

Wifi wasn't working and beds were a little uncomfortable. Pool area was nice. Hotel was very clean. Desk people very nice. Location was right off of the highway. Overall I would definitely stay here again.

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Edmundston, NB, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel a year ago and liked it well. This time it just seemed really tired. It's been given a facelift, but things like the bathroom fixtures are clearly original and appear very dated. I could connect to WiFi in the lobby and restaurant, but not in my room :( I'd stay again for a night, maybe... More 

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Hingham, Massachusetts
Top Contributor
64 reviews 64 reviews
35 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Friendly check-in. Clean and comfortable rooms. Free good breakfast with friendly service. Aside from the hotel's restaurant, there are a handful of places to eat within walking distance of the hotel. Colby College is about 3 miles or 5 minutes (tops) away. Great value!

Was this review helpful? Yes 1
Stowe, Vermont
Contributor
17 reviews 17 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 18, 2015

My husbands and I have been traveling for business a lot so we have had our fair share of budget hotel staying... On our way back to one of those trips we decided to take the night off instead of driving 6 hours home. I googled a hotel with a pool somewhere on our route and this hotel came up.... More 

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Bangor, Maine
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 3, 2015

Stayed overnight for a conference. The pool and hot tub were very nice. The fitness center had a nice variety of equipment. The staff was helpful. The room and bathroom were both very clean. The bed was very comfortable. Overall, great place to stay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
kspaulding, Manager at BEST WESTERN PLUS Waterville Grand Hotel, responded to this review

Thank you for staying with us! We hope to welcome you back soon. More 

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