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All 6 Waterville hotels

BEST WESTERN PLUS Waterville Grand Hotel

3.0 of 5 Hotel   |   375 Main Street, Waterville, ME 04901 (Formerly Waterville Grand Hotel)
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Ranked #3 of 6 hotels in Waterville
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A recent review
4 of 5 stars reviewed 2 weeks ago
Maurice L Topsham, United States
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128 people have reviewed this hotel

Traveler rating
    55
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    14
    14
    10
See reviews for
52
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Topsham, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I finished my last appointment for the day and went into the john to "do my business". I locked the door behind me and left my cell phone in the living area (bad move!). After I was done, I tried opening the door, but the lock mechanism was broken and I couldn't get out! I yanked, twisted and pulled, to... More

Review collected in partnership with Best Western

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Winslow, Maine
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

We had a wonderful visit at the Waterville Best Western Hotel. We were there for two days, and it was a pleasurable experience. The rooms were neat and clean, and the entire staff possessed extreme professionalism. Our king size bed was super comfortable, and we loved that we were right in the center of town. Lots to do around the... More

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Moose River
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I use to stay here when it was the Holiday Inn. The renovations as the Best Western blew me away. The rooms were very well furnished 42 inch flat screen TV's, clean and comfortable beds. Friendly and efficient staff. Some noise from the interior hallway.

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Skowhegan
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

The front desk was very helpful when we first checked in. After when we went into the restaurant for dinner and drinks Tina and Sherry were very social and made us feel at home. Our room was clean, and Sylvia along with Marnie gave us extra towels and soap when we needed it and they did not Act like that... More

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Woolwich, Maine
1 review
1 of 5 stars Reviewed 5 weeks ago

Although the rooms were decent, they were having a MASSIVE St. Patrick's Day party in the bar downstairs - which was conveniently never mentioned when I made the reservations for my family (including my 5 year old). There were also a TON of other kids there for some sort of tournament who ran up and down the halls until 11... More

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Boise
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2014

We've stayed here for 2-3 days in March each of the last four years, and have had a great experience every time. The staff is unfailingly friendly and professional, the beds are comfortable, and the rooms are a comfortable size. The fitness equipment is well-maintained and replaced as needed, and the pool area is kept clean. Breakfast is included, and... More

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Winslow, Maine, Usa
2 reviews
5 of 5 stars Reviewed March 3, 2014

Having an extended stay here I can say this is one great place to stay. The total staff truly stands out with the warm Maine experience. From the great staff and well prepared food at O brain's to the front desk and all the way through the housekeeping crew they are outstanding. Even though its been so Cold and Snowy... More

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Wakefield, Rhode Island
1 review
4 of 5 stars Reviewed February 24, 2014

We stayed during my son's February vacation and this hotel exceeded our expectations. The staff was amazingly helpful, very friendly and nice. I am not really sure why some people found issues about this hotel when I read the prior reviews. The rooms were extremely clean, comfortable beds and the heated saltwater pool and hot tub was just what you... More

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Rochester, New Hampshire, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2014

Had another great stay. Great pool area. Great Breakfast included with the stay.Clean, quiet rooms. Great location. Friendly staff. Looking forward returning next year for our annual conference in Waterville.

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Perry, United States
1 review
4 of 5 stars Reviewed February 13, 2014

This is the second year we have stayed t this hotel. The staff are always polite and accomidating. The rooms are clean and the bed comfortable. My kids LOVE the pool and its a plus that it is a salt water ppol..not so harsh.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS Waterville Grand Hotel

Also Known As:
Holiday Inn Waterville
Waterville Holiday Inn
BEST WESTERN PLUS Waterville Grand Hotel Maine
Address: 375 Main Street, Waterville, ME 04901 (Formerly Waterville Grand Hotel)
Phone Number:
Location: United States > Maine > Waterville
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 hotels in Waterville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Waterville Grand Hotel 3*
Official Description (provided by the hotel):
Winter is upon us and the Best Western Plus Waterville offers cozy accommodations for your getaway! We are a pet friendly hotel so no need to leave your furry friends behind! This Director’s Award winning hotel is centrally located and is a great stopping point if you are traveling to Bar Harbor or the Moosehead Lake region. Enjoy cross-country skiing, snowshoeing, ice skating or ice fishing opportunities in our area! The Belgrade Lakes region is just a short drive away and provides ample outdoor activities for the winter adventurer. Our entire property has been upgraded. Come check out our new rooms & meeting space! Our 138 guest rooms are sure to meet your needs with refrigerators and microwaves in every room. Free fiber optic Wifi and HD TV will bring you one step closer to feeling like your home! Relax in our indoor, heated, salt water pool and hot tub or burn some calories in our onsite fitness center. Our friendly staff will take that extra step to make your feel like this is your home away from home! Now included in the rates is a discounted Hot Breakfast for up to 2 people. That's right eggs the way you like, bacon or sausage, home fries and coffee! Start your day off right in O'Brien's Irish Restaurant and end it in O'Brien's Irish Pub!!! Visiting a loved one at Colby, Thomas or Unity College? Colby is a short 2 miles and Thomas is only 5 miles from our door! Unity College is a scenic thirty minute drive from the hotel. Our central Maine location will be sure to offer comfortable accommodations for wherever your travels take you! ... more   less 
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