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BEST WESTERN PLUS Waterville Grand Hotel

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375 Main Street, Waterville, ME 04901 (Formerly Waterville Grand Hotel)
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BEST WESTERN PLUS Waterville Grand Hotel
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BEST WESTERN PLUS Waterville Grand Hotel
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227 Reviews from our TripAdvisor Community

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Traveler rating
    95
    63
    28
    23
    18
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102
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (227)
  • Mar-May only
    (39)
  • Jun-Aug only
    (88)
  • Sep-Nov only
    (57)
  • Dec-Feb only
    (43)
All months
Dieppe, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Very nice property and reasonably priced. The breakfast vouchers were icing on the cake!! The cost of breakfast was almost nil with the voucher. The rooms are comfortable and well-maintained. The food in the dining room was also very good and plentiful - especially the breakfast menu!

Review collected in partnership with Best Western

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Ottawa, Canada
5 of 5 stars Reviewed 4 days ago NEW

Arrived from Canada in the mid-afternoon and the weather was a little cool for the time of year. My wife and I enjoyed our stay in the Waterville and Portland, Maine area. No complaints. Everything was excellent.

Review collected in partnership with Best Western

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Victoria BC
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Loved the comfy bed and clean property. The staff are all very friendly, especially at the front desk and the morning breakfast servers - can't say enough nice things about them. The complimentary full breakfast was a nice surprise and there is a fridge and microwave in the rooms and a grocery store across the street making this an even... More 

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Huntington Beach, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It is a very nice hotel with a fine lounge and restaurant area. The king room has a very nice flow to it. I was disappointed with the laundry and fitness facilities. For the price of the hotel they should be able to improve both of these areas.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
New York, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stayed there because it's only a few minutes from our children's camp and they only required a 1 night min. Would definitely stay here for the same reason as long as our kids are at the same camp. Will book now for 2016!

Review collected in partnership with Best Western

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Rochester, New Hampshire
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in town for a wedding and it was too much for our baby to drive back to NH after driving up in the same day, got a room for the night, picked this location because of indoor pool, pool is saltwater and it actually cleared up all my son's dry skin and he had a ball playing in... More 

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Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was the end of our vacation and ended up in waterville. We had signed up through priceline and upon check in got attitude because we had done so. Aa lit of whispering and talking about us behind our back (they are not good whispers). One girl was trying to be very friendly the other didn't try at all. The... More 

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Seattle, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Meh - much less nice than the pictures. The room was decent, restaurant was terrible, although there are much better food options all around. If seems like they don't really inspect their property daily, they wait for complaints instead of proactively maintaining the property and the amenities for guests.

Review collected in partnership with Best Western

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Upper Darby, PA, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Always have great service and the staff is very helpful. The rooms are always clean and there are not worries using the pool or exercise equipment. Restaurant on site makes finding food easy. The location is convenient to most anything you are looking for.

Review collected in partnership with Best Western

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Hooksett, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

excellent service with friendly staff, very comfortable room. Quiet and set in a pretty area of ME. Close to shopping and food service. Hotel restaurant was very accommodating to me on a very special eating plan.

Review collected in partnership with Best Western

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kspaulding, General Manager at BEST WESTERN PLUS Waterville Grand Hotel, responded to this review

Hi Petaanne S! Thank you for your kind review! We hope you'll choose to stay at the Best Western Plus Waterville again on your next trip to central Maine! More 

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