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Fireside Inn & Suites

GreenLeadersBronze level
376 Main Street, Waterville, ME 04901
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Fireside Inn & Suites
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Fireside Inn & Suites
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165 reviews from our community

Traveler rating
    77
    61
    17
    8
    2
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56
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29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (165)
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Baltimore, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stay here each year on our way to Nova Scotia. Clean, comfortable, great value and a kind and welcoming staff. Just what you want in a hotel after a long day on the road. Friendly little restaurant on the premises.

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your review, and especially, thank you for choosing us each year on your travels back and forth to Nova Scotia. I hope that you are enjoying the new amenities that we add each year. We'll see you in the fall. Sincerely, Barry Asalone General Manager More 

Monticello
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used to stay here years ago when it was Best Western. Last fall we spent one night across the street at the Best Western Plus and that will be the last time; worst place we have been in for a very long time. Getting back to your establishment, we were made welcome from the time we walked in the... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for taking the time to write. Thank you especially for the comparison to Marriott. Having worked for them in the past, I have so much respect for their quality and consistency. I'm glad that you found everything to your liking. We hope to see you again soon. Sincerely, Barry Asalone General Manager More 

new jersey
Top Contributor
71 reviews 71 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our child goes to school at Colby so we've stayed here quite a few times. It's not a luxury hotel but it's always been clean and for the prices it's really a bargain. The gym is pretty decent 4 cardio machines, weights, a bench and balance ball. You get a whoopie pie at check-in which is a nice personal touch.... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your review and for staying with us again. I'm glad that you like the facility and the staff. I also appreciate your comments on carbs at breakfast. I'll review this with staff and see where we can make changes. We hope to see you again soon. Sincerely, Barry Asalone General Manager More 

Middlebury, Vermont
1 review
5 of 5 stars Reviewed 2 weeks ago

I have been staying at this hotel for approximately 15 years on business. The beds are comfortable ,all the people are friendly and courteous. The king size rooms are great, with a gas fireplace! Generally it is very quiet during the week. I also like that in they have a fitness room where I can walk on the treadmill in... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for writing, and staying with us for over 15 years. That's longer than I have been here, but not as long as some of the staff. I'm sure that you have been seeing some of the same faces since you started staying here. I count myself as very fortunate that I have long-term staff who are dedicated to... More 

Burlington, Vermont
Top Contributor
83 reviews 83 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Traveling off season we did not book in advance. Used the Trip Adviser App to find a place to stay. Was surprised the guy at the desk could not give us a room at the advertised rate, but he did tell us we would get that rate booking through a travel site - so we did. Had some very tasty... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your review. I'm sorry about the confusion regarding matching rates. The Desk Agent you met was new, and didn't know. We match rates from all legitimate web sites. It benefits both us and the guest to book directly with the hotel. That way, we can tailor the room type and location in the hotel to the individual... More 

Era, Texas
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 22, 2015

A bit dated, the Fireside Inn is located conveniently on a main highway (but rooms do not face the highway). The attached restaurant/bakery added to its attraction. The staff was friendly and the rooms clean -- and a whoopie pie goes to every client at check-in time.

Was this review helpful? Yes 2
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your review. As you said, we may look dated on the outside, but we're clean on the inside, with all the amenities you would expect at the major chains. Plus, we have a refrigerator, microwave and 42" HDTV in each of the rooms. Thank you too for your comments on the friendliness of our staff. We are... More 

Acton, Massachusetts
Top Contributor
63 reviews 63 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 18, 2015

Spent a saturday night in one of the over-sized fireplace rooms. The room is nice and big with a gas fireplace and a lounge area with two stuffed arm chairs and a pull out couch. All were in good condition and comfy to sit on. (We didn't try the pullout for sleeping.) The king size bed was quite comfy, too.... More 

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Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your review. I see that you enjoyed the comfy bed and the amenities of the hotel, as well as the friendliness of the staff. I'm sorry about the chill in the room. We try to anticipate each room that a guest is going to enter and preheat the room to 70 degrees in the winter and chill... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2015

Chose this over the BW across the road. Bigger than it looks with a full restaurant, pool, and meeting hall. Easy to find right off the interstate and plenty of convenient parking. Check in was easy. Room was big for a King, all the normal stuff, a few mismatched furniture pieces instead of the boring chain commercial stuff. Nice bed... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for writing and commenting on the friendliness of our staff and the nice accommodations. Thank you for comparing us with the Best Western across the street. Yes, they are our competitors, but they are also our friends. They do a fine job, but we try to do them one better. I'm glad that you appreciated the extras that... More 

Pearl River, New York
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 22, 2015

The Fireside Inn was our home away from home for the four years that our daughter attended Colby College. We did a lot of traveling to Waterville over those four years, bringing our daughter back and forth to school and attending various events. My husband and I originally chose the Fireside because they allow dogs, but after we stayed there... More 

Was this review helpful? Yes 2
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Congratulations on your daughter's graduation! We enjoy welcoming the college parents over the years. Frequently, we meet parents on their first visit and see them again for the full four years. We value the confidence you place in us over the years to provide you with clean, comfortable accommodations and friendly service at a reasonable price. While your daughter won't... More 

Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 5, 2015

I've been traveling around the state of Maine on pleasure trips and a few for business, for the past three years. I've stayed in motels, hotels, and cabins of all sorts. By far one of the very best places I've stayed is The Fireside Inn & Suites in Waterville, ME. From Check-in to Check-out everything was a pleasure! Parking is... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

As I said to "The Place To Stay", below: Thanks for noticing all the little extras we put into our rooms to accommodate the needs and wants of our guests. Thank you for returning with Rusty. We hope to see you again in the near future. Sincerely, Barry Asalone General Manager More 

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