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Fireside Inn & Suites

2.0 of 5 356 Main Street, Waterville, ME 04901
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Certificate of Excellence 2014
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Fireside Inn & Suites
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Fireside Inn & Suites
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156 reviews from our community

Traveler rating
    74
    58
    14
    8
    2
See reviews for
53
36
15
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (24)
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    (55)
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    (52)
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    (25)
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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've been traveling around the state of Maine on pleasure trips and a few for business, for the past three years. I've stayed in motels, hotels, and cabins of all sorts. By far one of the very best places I've stayed is The Fireside Inn & Suites in Waterville, ME. From Check-in to Check-out everything was a pleasure! Parking is... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

As I said to "The Place To Stay", below: Thanks for noticing all the little extras we put into our rooms to accommodate the needs and wants of our guests. Thank you for returning with Rusty. We hope to see you again in the near future. Sincerely, Barry Asalone General Manager More 

Utah
1 review
5 of 5 stars Reviewed December 20, 2014

The staff was not only curtious but attentive. We made on-line reservations and when we arrived the clerk had our room keys and paperwork ready to hand to us. The week-day cheese and crackers were welcomed after a long travel day. Room was spacious. So happy to have an outlet port attached to the back of the nightstand for 3... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for noticing the "little extras" we put in the rooms. Since we are not a national chain, we can listen to our guests and make quick changes to accommodate our guest's needs and wants. For example, guests have told me through my career that hotel in-room coffee is horrible. They are right. As a small chain, we were... More 

Halifax, Canada
Top Contributor
56 reviews 56 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 20, 2014

We have visited this spit many times , usually with our Obrien bus tour and also by ourselves . Big , clean rooms , and accommodating staff . Breakfast room very tiny so plan to pick up your breakfast items and take to your room . No hot items but plenty .shopping centre next door but difficult to walk to... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for taking the time to write regarding your recent visit to the Fireside Inn & Suites. On such a long tour, you stay at so many places. I was pleased to read that you found our hotel so accommodating. Should your travels return you to Waterville, either in a coach or in a car, we would love to... More 

Milton, New York
1 review
5 of 5 stars Reviewed November 17, 2014

Never had a problem here. Sarah, especially, keeps it that way! The rooms are always very clean and comfortable. I enjoy my stay every time. During the week there is wine and cheese for the guests and I think that is a nice touch!

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for writing. I'm glad to hear that Sarah takes good care of you on your visits here. I count myself as very fortunate that I get to work with people who genuinely care about a guest's visit to our hotel. I was glad to hear that you also got a chance to enjoy the wine and cheese reception.... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 16, 2014

We were in the area for a family weekend at a local college and were very last minute on our plans. We dropped in on a chance that they had any availability as most were booked solid for the weekend. The front desk clerk was very accommodating and said she did in deed have a room available for the following... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thanks for writing. We love to meet the parents who have students in the area colleges. We hope that you will visit your student again and again (are you feeling guilty yet?). We look forward to serving you through all the college years. Sincerely, Barry Asalone More 

Buxton, Maine, United States
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2014 via mobile

I have stayed here several times and never had a bad stay right from the front desk staff to the cleaning staff ..the best thing is the whoopee pies they give you at check inn ... The restaurant is a great value and there are several stores close to the motel

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for staying with us and thank you for taking the time to write a review. I was pleased to read that you found the Fireside Inn & Suites a good value. Our goal is to provide clean, comfortable rooms where everything works without charging as much as the national brands. We look forward to serving you on your... More 

Kansas City, Missouri
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed November 5, 2014

This facility was not bad but just OK. When we arrived at the opposite end from the office to take our luggage in, there were construction-type people lingering outside the entrance without shirts. We are not prudes by any means but it made us a little more cautious. As it turned out, the clientele were mostly extended stay workers who... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your review and for Staying with us in September. I am glad that you and your furry companion enjoyed your stay with us. All of the Fireside Inn & Suites hotels are pet friendly. Here, we have designated rooms for pets that are close to exits for your convenience. We also have rooms on the second floor... More 

Portland, Maine
2 reviews
3 of 5 stars Reviewed November 4, 2014

We stayed twice this summer because of sports, and our teams were staying there. The staff was very nice but the hotel is in a need of updates. The rooms are clean but they are old. The location is right off the highway which is convenient with lots of shopping right there. Definitely a hotel to sleep and go and... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for staying with us and thank you for your review. We focus on providing spotlessly clean rooms where everything works at a reasonable price. You are correct that we don't replace our furniture as frequently as some hotels. However, this is money saved that we pass on to our guests in the form of lower rates & quality... More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2014 via mobile

This location is the best in Waterville. Everything you want is just steps away. My room was very clean, spacious, really comfy bed, fast internet, and the service was excellent. Everyone is really friendly and the value for money is unmatched. I wouldn't think twice in choosing to stay here in the future. Highly recommended!

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for staying with us and taking the time to write a review. I was pleased to read that you enjoyed your visit and found the cleanliness and value here exceptional. Should your travels return you to the mid-Maine area, I hope that you will allow us to again serve as your host. Sincerely, Barry Asalone General Manager More 

Moultonboro
Top Contributor
60 reviews 60 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed October 5, 2014

Boy, does this place need a renovation ! P U !! Intense cinnamon odor in stairway, then a bad odor when we entered the room..Clearly management knows there's an odor by trying to cover it. (Creepy to think what they might be covering.)We thought the room looked clean and weren't prepared after a four hour drive to find another hotel.Made... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for taking the time to write. I am sorry for the condition of the sofa-bed in your room. The sofa beds are made with clean sheets, but are rarely used. Sadly, during that down time, someone ate peanuts on the sofa and dropped some inside the couch. I am glad that Nancy attempted to rectify the situation right... More 

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Additional Information about Fireside Inn & Suites

Address: 356 Main Street, Waterville, ME 04901
Location: United States > Maine > Waterville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Fireside Inn & Suites 2*
Number of rooms: 85
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Also Known As:
Fireside Inn And Suites
Fireside Hotel Waterville
Waterville Best Western
Best Western Waterville Hotel
Fireside Inn & Suites Waterville, Maine

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