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Fireside Inn & Suites

GreenLeadersBronze level
376 Main Street, Waterville, ME 04901
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Fireside Inn & Suites
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175 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • Italian first
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English first
  • All months
    (175)
  • Mar-May only
    (33)
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Geneva, Switzerland
Level Contributor
10 reviews
7 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Spacious and clean rooms with 2 queen beds. Swimming pool and hot tub available. Not that much disturbing noise in the room despite the fact that the hotel is located in an industrial area, near the highway and main street. A very negative point however, is the breakfast: industrial food to be taken out or eaten on one of the... More 

Was this review helpful? Yes
Chicopee, Massachusetts, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice pace to stay! Very clean, has a pool and a hot tub and a restaurant! The staff are very friendly and the breakfast was very plentiful with a great variety! My favorite thing was being able to contribute to their efforts for raising money for cancer- they have a little bear that can be purchased with the proceeds going... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your kind words, especially mentioning the stuffed animals. Yes, we sell these little critters to support the Lafayette Family Cancer Center in Brewer, Maine. The little critters and the water bottles that we sell help us send over $4,500 from this hotel to the cancer center every year. Like you, cancer has touched many in our hotel... More 

Level Contributor
81 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room/suite is huge and very comfortable. There is a king bed, large desk with a wonderful chair, couch, chairs, massage/electric leather chair and fridge, keuric single cup maker microwave oven and more. The staff is very friendly including Nancy, Sarah and Tricia. They are very welcoming. The breakfast is very nice and definitely not just continental. They have frozen... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for staying and thanks for writing a review. I'm glad that you mentioned Tricia, Sarah, and Nancy as being especially helpful. Collectively, they have nearly 21 years of service here. I am fortunate to work with people who sincerely care about a guest's experience, not only in our hotel, but in Maine. I'll take a look at the... More 

Fredericton, Canada
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had 2 rooms as there were 4 of us. Beds were comfortable and rooms are a decent size. Hotel is a little dated and as a previous review notes, the outside doors aren't locked at all, which is a little disconcerting. I think they plan to rectify this soon. Room we were in was fine temperature-wise, but other one... More 

Was this review helpful? Yes
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your review, and for staying with us. I'm glad that you enjoyed the facilities, the staff and the breakfast. I'm sorry about any odor in your room. Yes, we have been non-smoking for three years, and have since renovated the former smoking rooms. It may have been from the smokers you describe outside. We don't mind being... More 

Old Fort, North Carolina
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Most all you need in one location including a restaurant . Clean and quiet. Pool,!hot tub and laundry on premises. Decent continental breakfast. Close to shops. Could be a plus or minus for travelers located in the parking lot of shopping centers. Competitive prices with nearby hotels.

Was this review helpful? Yes 2
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for staying with us and writing a review. I was pleased to read that you enjoyed the accommodations, service and the restaurant. We look forward to seeing you on return visits. Sincerely, Barry Asalone General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at this Inn June 8-10 whole attending a conference at Colby College, a convenient 5 minute drive up the nearby hill. The Fireside was comfortable,and the sevice personal and friendly. The room was very nice, clean, with all the usual amenities including free wifi.The lobby served up complimentary wine and cheese each evening. Breakfast for about $3/day extra... More 

Was this review helpful? Yes 2
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for staying with us on your visit to Colby College. Thanks, also, for your review. I appreciate the compliments on staff and facilities. One minor correction: we don't charge $3 extra for the continental breakfast when staying here. we do charge for people who are not staying. The continental breakfast is included in the rate. Thank you again.... More 

Littleton, Massachusetts
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 23, 2015

I really wanted to like this place a lot and it did have some charms. The front desk staff is delightful. I checked in at about 5:00 after a long drive and me and my dog were welcomed to wine and cheese and crackers. They couldn't be more accommodating and the lobby area has everything you need in terms of... More 

Was this review helpful? Yes 1
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your comprehensive review. I'm glad that you enjoyed your visit, the accommodations and service. Thank you too, for your comment about exterior doors. Security has not been an issue in the past at this hotel. However, travelers are becoming more conscious of security in the larger metropolitan areas, and we are looking at it here. To that... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2015

Very nice and clean the only thing is the coffee maker in the room didn't work from room 340 and room 304. We enjoyed are time there. Everyone was very nice the continental breakfast was great. Thanks

Was this review helpful? Yes 1
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your review. I am sorry about the issue with the coffee makers. We checked the brewers in both rooms and they are working. The instructions that the manufacturer places on the brewers are not clear enough. We will be putting in more comprehensive instructions to avoid future confusion. Thank you for your comment. Sincerely, Barry Asalone General... More 

Lyman, Maine
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 17, 2015

Stayed here with my 14 yr old daughter during a recent Softball tournament in the area. Our room was very nice. Clean, with a nice fridge, TV, and coffee maker (Keurig). While you could tell that the place had been around for awhile, there was nothing to complain about. Got nervous about some barking dogs in a nearby room, but... More 

Was this review helpful? Yes 1
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for your kind words. I am pleased to read that you enjoyed your stay and would return should your travels bring you back to Waterville. We look forward to serving you again. Sincerely, Barry Asalone General Manager More 

Northwood, New Hampshire
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 28, 2015

This was our second visit here and the staff is always friendly and helpful. Rooms are very clean and comfortable. Room amenities are nice, coffee, refrig.(for keeping that doggie bag fresh), microwave. Some of the furniture is showing wear, time for an update.

Was this review helpful? Yes 2
Barry_Asalone, General Manager at Fireside Inn & Suites, responded to this review

Thank you for returning. That's our best compliment! We love to see return guests. It indicates to us that guests enjoyed their previous stay. Thank you too for the nice review. Interesting that you mention the chairs. New ones are on the way! Thanks, Barry Asalone General Manager More 

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