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All 6 Waterville hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   332 Main Street, Waterville, ME 04901
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Ranked #4 of 6 hotels in Waterville
A recent review
4 of 5 stars reviewed 1 week ago
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  • Reviews (101)
  • Photos (9)
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  • Room tips (19)
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101 people have reviewed this hotel

Traveler rating
    23
    43
    19
    8
    8
See reviews for
45
22
6
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Contributor
19 reviews 19 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for 1 night. Bangor was completely booked due to the little league world series. Water was about 45 min south. The price was right for what we were looking for. The room was clean. The pool was good as well. I stayed at this hotel 10 years ago and was impressed. The hotel is probably in need of an... More

Was this review helpful? Yes 1
New york
Top Contributor
75 reviews 75 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent one night here and should have heeded reviews about odors. The room was quiet and the bed comfortable, but overall the furniture was shabby. There were large stains on the sofa and worn/oily spots where one's arms would rest on both the sofa and desk chair. There was also an unpleasant odor permeating the room. I bought air... More

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Walpole, Massachusetts
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Needed a quick night stay for visiting relatives. Had a AAA discount. Chose Comfort Inn due to their reputation. This one does not match up. The hotel had a used feeling to the room floors. Our room was okay but cold and damp feeling all night. Was either cold (the A/C does work) or hot (turned off A/C to get... More

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I will start by saying that this hotel had one of the nicest breakfasts I have had at any Choice Hotel. There is a descent selection of self service items, but then you find out that they have a small menu of items they prepare for you. I had the (huge) pancake with bacon and sausage. The rooms are comfortable... More

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New York City, New York
Top Contributor
123 reviews 123 reviews
36 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The front desk of the hotel is friendly, and rooms have enough space to be comfortable. The hotel, however, is suffused with unpleasant smells. The hallway off the registration area has a cross between sweat, cleaning fluids, and the pool. The room we were in was stuffy. Hallways smelled like cigarette smoke. The sofa in our room was discolored with... More

Was this review helpful? Yes 1
RVC
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After making reservations two weeks in advance for a non-smoking room, I was told there was none available upon arrival. Since I pre-paid I was told I could not cancel. Was told to call Customer Service who took information but still could not offer me a non-smoking room. One agent at the desk did offer to look into other rooms... More

Was this review helpful? Yes 1
Sharon, Massachusetts
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We stayed in a "suite" this weekend and had a horrible experience. While the front desk staff was courteous - our room was disgusting - smelled like mold and very dirty. Our toilet overflowed in the middle of the night, and my husband had to get a plunger in the morning and fix it himself. The advertised pull-out couch (which... More

Was this review helpful? Yes 2
Miami
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Do not stay at this hotel. While the front desk staff is very nice and the lobby seems acceptable, don't be fooled. Once you exit the elevators on the way to your room you will find that the common areas smell. Upon entering your room, the smell gets worse. We did not get beyond the threshold of the bathroom and... More

Was this review helpful? Yes 2
New Hampshire
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 13, 2014

The staff and breakfst waitresses go our of their way to make your stay pleasant. Most Comfort Inn's have a free breakfast included with your room, but this Comfort Inn includes waitresses who wait on you and offer many choices. The desk staff are so pleasant and this hotel is very reasonable in their rates. Norma and Sid Carlson Northwood,... More

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Athol, Massachusetts
Contributor
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 6, 2014

Stopped here on the way home from Nova Scotia and we had been on the road for about sixteen hours. We were all tired. We were traveling with our service dog, and the desk person was able to give us a ground floor room near the outside door, which is always good They gave us an excellent discount and advised... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn & Suites

Address: 332 Main Street, Waterville, ME 04901
Phone Number:
Location: United States > Maine > Waterville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Waterville
Comfort Inn Waterville
Waterville Comfort Inn
Comfort Inn & Suites Waterville, Maine

9 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
101

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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