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All 6 Waterville hotels

Comfort Inn & Suites

2.5 of 5 Hotel   |   332 Main Street, Waterville, ME 04901
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Ranked #4 of 6 hotels in Waterville
A recent review
5 of 5 stars reviewed 2 weeks ago
sidc New Hampshire
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  • Reviews (96)
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96 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

After making reservations two weeks in advance for a non-smoking room, I was told there was none available upon arrival. Since I pre-paid I was told I could not cancel. Was told to call Customer Service who took information but still could not offer me a non-smoking room. One agent at the desk did offer to look into other rooms... More

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Sharon, Massachusetts
1 review
1 of 5 stars Reviewed 1 week ago

We stayed in a "suite" this weekend and had a horrible experience. While the front desk staff was courteous - our room was disgusting - smelled like mold and very dirty. Our toilet overflowed in the middle of the night, and my husband had to get a plunger in the morning and fix it himself. The advertised pull-out couch (which... More

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 1 week ago

Do not stay at this hotel. While the front desk staff is very nice and the lobby seems acceptable, don't be fooled. Once you exit the elevators on the way to your room you will find that the common areas smell. Upon entering your room, the smell gets worse. We did not get beyond the threshold of the bathroom and... More

Was this review helpful? Yes 1
New Hampshire
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff and breakfst waitresses go our of their way to make your stay pleasant. Most Comfort Inn's have a free breakfast included with your room, but this Comfort Inn includes waitresses who wait on you and offer many choices. The desk staff are so pleasant and this hotel is very reasonable in their rates. Norma and Sid Carlson Northwood,... More

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Athol, Massachusetts
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stopped here on the way home from Nova Scotia and we had been on the road for about sixteen hours. We were all tired. We were traveling with our service dog, and the desk person was able to give us a ground floor room near the outside door, which is always good They gave us an excellent discount and advised... More

Was this review helpful? Yes 1
Portland, Maine
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 12, 2014

I could clearly hear the man in the next room snoring all night. This pretty much negates the value of having a comfortable bed. The room was clean and comfortable. Free breakfast was OK but nothing remarkable. Staff was friendly and helpful.

Was this review helpful? Yes 3
Pensacola, Florida
Top Contributor
126 reviews 126 reviews
51 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed June 10, 2014

We were upgraded to a suite as a courtesy for being diamond members. We didn't ask for this but, it was certainly appreciated. The suite was more than I would have expected. Very clean! Plenty of towels, shampoo, soap, etc. I was impressed at the thought that went into making sure we had what was needed for three adults. There... More

Was this review helpful? Yes 2
Boston, Massachusetts
Top Contributor
171 reviews 171 reviews
30 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed May 16, 2014

We needed a room for 3 adults and we were pleasantly surprised with what was included in this 3 night hotel stay for us for the value price we paid. We had a room not far from the indoor pool. We didn't get to use it, but it was nice to know it was an option. There were 1980's video... More

Was this review helpful? Yes 3
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 27, 2014 via mobile

Let's see....where to start...the rooms were ok..staff was friendly..didn't sleep well too much noise..a couple was arrested beside us...no hot water for showers...the pool was a funky color...the breakfast was included, but no one waited on us, no plates so we didn't eat...they were nice about everything and gave us a discount but we will never stay there again...

Was this review helpful? Yes 5
Rome, Maine
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 14, 2014

My husband and I used this hotel on recommendation from a friend, and she was right. The room with a king bed was very clean and comfortable. The curtains blocked out the outdoor lighting, making it easier to sleep. A breakfast is included in the price. Most of the food was really good, that is, the eggs, juice, toast, sausage... More

Was this review helpful? Yes 2
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Additional Information about Comfort Inn & Suites

Address: 332 Main Street, Waterville, ME 04901
Phone Number:
Location: United States > Maine > Waterville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
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Also Known As:
Comfort Hotel Waterville
Comfort Inn And Suites
Comfort Inn Waterville
Waterville Comfort Inn
Comfort Inn & Suites Waterville, Maine

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Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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