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Hampton Inn Waterville

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425 Kennedy Memorial Drive, Waterville, ME 04901 (Formerly Hampton Inn Watervile / Augusta)
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1 room 1 guest
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Hampton Inn Waterville
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233 Reviews from our TripAdvisor Community

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Traveler rating
    130
    81
    16
    5
    1
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95
33
15
74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Philadelphia, Pennsylvania
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

Lovely view of a utility pole and a shed. Minifridge? Bathroom vent? Hot water? Asked the front desk for a nearby family restaurant, and was sent to an overpriced trendy steak place on a golf course with poor service.

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Hampton Inn W, General Manager at Hampton Inn Waterville, responded to this review

Thank you for your recent visit with us and for sharing your experience in relation to your accommodations. It is obvious judging by your comments that we did not meet our standards of hospitality or your expectations. I regret that your room did not have the exterior view you were looking for. Many of our guests choose our location for... More 

Southwest Harbor, Maine
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

no safe,no hotel hot tub,no mild cleaners used and highest price place around did not meet the the mark. sucked to walk into a room to have your eyes water from the strong smell of cleaning soap and only then to be taking to a second room to find the same eye watering smell

Review collected in partnership with Hampton

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Hampton Inn W, General Manager at Hampton Inn Waterville, responded to this review

Hi Michael, We appreciate your recent visit this month and for your feedback concerning your experience. Though we strive to provide the best hospitality to all of our guests, it looks as though we did not meet our goals with your visit. Upon reading your review, I consulted our team to see if they recalled your visit and what action... More 

Thetford, VT, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When I made my reservation, only smoking rooms were available. I was pleased upon arrival to be assigned a non-smoking room because there was a cancellation, and the reservationist remembered my preference.

Review collected in partnership with Hampton

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Hampton Inn W, General Manager at Hampton Inn Waterville, responded to this review

John, Many thanks for your detailed review and for using our hotel for your Waterville lodging needs. I appreciate your recognition of our attention to detail, especially with regard to preferences with guest accommodations. I'm happy that we were able to provide you with the non-smoking room type your preferred. You will also be happy to know that in the... More 

Norfolk, Massachusetts
Level Contributor
138 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night while in Maine to pickup kids from camp. The hotel is located right off route 95. Plenty of free parking. Check in was quick and the desk staff was very nice. Our room was a king standard. It had a king bed, flat screen tv, couch, table, desk and chair. There was no refrigerator or microwave. Bath... More 

Was this review helpful? Yes 1
Hampton Inn W, General Manager at Hampton Inn Waterville, responded to this review

Daly64, Thanks for your recent stay here in Waterville and for providing a review of your experience with us. I'm happy that you found our hotel to be clean, comfortable and conveniently located for your travel needs. Beyond our traditional leisure visitors, we often have parents and families come to visit summer campers in the area. They too have found... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel did its best to make every guest feel comfortable and welcome. It far exceeded Hampton Inn standards. The morning for the road goody bag, available to every guest, was a nice surprise. I would definitely stay here again.

Review collected in partnership with Hampton

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Hampton Inn W, General Manager at Hampton Inn Waterville, responded to this review

Ronalds2015, Thank you very much for your visit and kind review related to your stay. It is an honor to be complimented for our service and accommodations, and to be considered by you as exceeding the high level of Hampton standards means a lot. I'm also pleased that you were able to take advantage of our complimentary "Happy Bags", which... More 

Pittsburgh, Pennsylvania
Level Contributor
160 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visit Hampton inns often. This one offered a breakfast that was a step above. The fruit would have been worthy of a 5 star resort- berries, mango, papaya. Perfect oatmeal. Our room was gigantic. Only complaint is the thermostat never would cut the ac off. It was either on or off so all you could do was modify how... More 

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Hampton Inn W, General Manager at Hampton Inn Waterville, responded to this review

Ommm77, Thanks for taking the time to provide a review of our hotel and for visiting us while in the Kennebec Valley region. It is great knowing that we exceeded your expectations with regard to our complimentary hot breakfast. This amenity is a trademark of the Hampton brand, and I am happy that we were able to exceed your expectations... More 

New York City, New York
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I visit Hampton Inns for their consistent quality and this site lives up to their standards - clean, comfortable, and courteous staff. We had a problem with our toilet and a maintenance worker arrived immediately to repair. The breakfast seating area is spacious, but the serving area is very tight. Nice workout room and (heated!) pool. Definitely a perfect place... More 

Was this review helpful? Yes
Hampton Inn W, General Manager at Hampton Inn Waterville, responded to this review

LauraNYC, Thank you for your loyalty to our hotel and for providing a review via Trip Advisor. We appreciate your compliments concerning our cleanliness, comfort and convenient location close to Colby. I also regret that according to your rating, we have opportunities for improvement that can allow us to progress from average to great from your perspective. As we strive... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Well kept hotel with employees that aim to please. The included Wifi was also very speedy. Facilities are well taken care of and room and bed were very comfortable. The fitness center is small overall but appropriate for the size of the hotel. Staff very friendly and helpful. Would not hesitate to stay at this hotel again.

Review collected in partnership with Hampton

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Hampton Inn W, General Manager at Hampton Inn Waterville, responded to this review

Hi Rudy, Thank you staying with us upon your recent travels to Waterville. We're happy that you were here and glad that your expectations were exceeded. As with all Hampton hotels, we strive to provide clean, comfortable accommodations with beneficial amenities, including a complimentary hot breakfast, free WiFi and fitness facilities. It's great that you found time to enjoy all... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

My wife and I visited Hampton Inn in Waterville, Maine. We always make it our aim to stay at a Hampton Inn when traveling. Waterville, Maine is my wife's family home and we stayed there one night this month, The price was very reasonable, staff was extremely friendly. Our room was clean, the beds were comfortable and it was a... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn W, General Manager at Hampton Inn Waterville, responded to this review

243josephm, Many thanks for your review of our hotel and for continuing to make Hampton your choice for lodging needs. We're very happy that we were your host while visiting family here in Waterville. Beyond the amenities and service that you cited in your review, which we appreciate, I also hope that our property was conveniently located for your visit... More 

Southington, Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2015

Stayed there 7/25-7/27 2015. If every Hampton Inn was as immaculate & as well serviced by friendly, hard working people as THIS ; the chain would be legendary. KUDOS WATERVILLE ME HAMPTON INN ! If you need excellent lodging in the Waterville Maine area I HIGHLY RECOMMEND IT.

Was this review helpful? Yes
Hampton Inn W, General Manager at Hampton Inn Waterville, responded to this review

Dear Garrett, Thank you so very much for your overwhelmingly positive review of our hotel. We're proud to be part of the Hampton family of hotels, and am pleased that you consider our property to be great amongst the hotels you have stayed with in the past. We take great pride in the product we provide, striving to provide clean,... More 

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71 photos of this hotel

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Room/suite (28)
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Bathroom (5)
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