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All 6 Waterville hotels

Hampton Inn Waterville

2.5 of 5 Hotel   |   425 Kennedy Memorial Drive, Waterville, ME 04901 (Formerly Hampton Inn Watervile / Augusta)
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92%
Ranked #1 of 6 Hotels in Waterville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Greg C Montreal, Canada
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165 reviews from our community

Traveler rating
    87
    64
    10
    3
    1
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67
24
12
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Montreal, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendly Staff, very comfortable bed, very clean rooms. Generous breakfast with staff in attendance. When we left there was even a lunch bag given to us for our long road trip back to Montreal. Wi-Fi worked well. Rooms were quiet and clean. Location was good near Cinema and Applebees which we took advantage of. Maybe the only negative was that... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Greg C, Thank you for being our guest and taking time out of your busy day to share your experience with other travelers. I am so pleased to hear you found our staff friendly, the rooms comfortable and very clean. The breakfast on the go bags are a huge hit at the hotel and are offered Monday through Friday... More

Bowdoinham, Maine
Contributor
20 reviews 20 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived earlier than check in and the staff promptly gave me a room that was ready so I didn't have to wait. The rooms were very very clean and the hotel was quiet which allowed me to work and relax. Great stay! Breakfast was good and an overall good experience.

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Heidi F, Thank you for taking time to share your experience with other travelers and for being our guest. The hotel is very fortunate to have the wonderful staff we have that love their jobs and exceed guest expectations. I am happy you found the rooms to be very very clean and the hotel to be quiet. We are... More

dslin
1 review
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Excellent service from the staff. Decent free wireless internet. Room was clean and had nice amenities. The eggs and sausage served at the free breakfast was not edible. Pastries, fruit, cereal, and coffee was good.

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear dslin, Thank you for being our guest and taking time to write a review of the Hampton Inn Waterville. I am happy to hear that you found our staff to provide excellent service, that you room was clean and had nice amenities and that you found us to have a very nice hotel.. We appreciate all feedback from our... More

Haverhill, Massachusetts
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very friendly staff!! Seemed to be a problem with the air conditioning unit, room was a little stuffy over night. But overall a very good experiance. The complimentary breakfast was very good. Rooms and hotel very clean.

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Robyn H, Thank you for being our guest and writing a review of the Hampton Inn Waterville. I would like to first apologize for any problem you encountered with the air conditioning unit. My General manager has looked into it and had maintenance spend some time to fix that problem. Again my sincerest apologizes for that. I am happy... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Hampton Inn for college drop off. Clean. Nice and helpful people. Easy location to highway and Colby. I hope they can squeeze us in for Parents Weekend! But booked ahead of time! It's a popular spot.

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear co0408, Thank you for being our guest and for taking time to share your experience at the Hampton Inn Waterville with other travelers. We will do our best to squeeze you in for Parents weekend if any cancellations happen. Thank you for mentioning the hotel being clean, nice and helpful people and easy location. Welcome to Waterville and we... More

Salem, New Hampshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night on the way home from Quebec and while the rooms were average, and the bathroom a little dated the customer service was outstanding. We were treated so well, almost like we were staying at a much more expensive hotel. The breakfast in the morning even adds to the excellent care!

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Amanda L, Thank you for being our guest and for providing feedback to us. All guest feedback helps us to know what we are doing well and what we need to improve upon. Your comments about the room and bathroom will being average will be undergoing a full facelift. All of the guest rooms and bathrooms will have a... More

Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean, nothing complicated about parking, check in, breakfast, etc. Price a Little above the worth of a room, however better than the competition overall. Terrible ATT cell service on the property. Would stay again. Breakfast fresh food good variety. Plenty of staff. Cigarette smokers should have place further from the entrance since the smell is near the entrance affecting the... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Hborealty, Thank you for being our guest and taking time to write a review about the Hampton Inn Waterville. We will be undergoing a full room renovation this winter in all guest rooms. Everything in the room will be replaced and changed. I understand the ATT cell service is an issue and I am certainly sorry for that, we... More

Merrick, New York
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2014

Had to be in Waterville for a family thing and stayed at the Hampton nice hotel, little tough paying the rate and not being near a major attraction. The breakfast buffet should stay available a little longer especially on a Sunday. The staff was very friendly.

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Stephen C, Thank you for being our guest and choosing the Hampton Inn Waterville. Although tough to believe Waterville is a busy city, especially in the summer months. It does not appear to have any major attractions, although many are hidden. Colby College, Many summer camps, sporting events, weddings and travelers who prefer to stay in Central Maine to... More

Alexandria, Virginia
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2014

We have stayed here for many occasions and whether it be a sad time such as a funeral or a happy time being a reunion the staff has always been really helpful and friendly. Recently I desperately needed handicap accommodations and they were the most helpful of all the places I have ever stayed in to include an upscale resort.... More

Was this review helpful? Yes
Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Donna H, Thank you for choosing the Hampton Inn Waterville for all your travel needs. I am sorry you had to stay under such sad circumstances on a few visits and happy to hear you were here for a few pleasant trips as well. I am pleased to hear that my staff have always been helpful and friendly. We... More

Raleigh, NC, United States
1 review
5 of 5 stars Reviewed August 10, 2014

After flying into Boston and renting a car for a trip to Maine, we spent the night in Waterville after visiting Kennebunkport. The staff was very friendly, the room clean, and the breakfast was appealing. A very welcome place to stay after a couple of hours of driving in the rain!

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Richard J, Thank you for choosing Hampton Inn Waterville and taking time to share your experience with other travelers. I am happy you found the hotel to be inviting, clean place to stay. Thank you for mentioning our very friendly staff and the breakfast being appealing. We appreciate all feedback from our guests to improve where needed and to... More

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Additional Information about Hampton Inn Waterville

Address: 425 Kennedy Memorial Drive, Waterville, ME 04901 (Formerly Hampton Inn Watervile / Augusta)
Phone Number:
Location: United States > Maine > Waterville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Waterville 2.5*
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Also Known As:
Hampton Inn Watervile / Augusta Hotel Waterville
Waterville Hampton Inn
Hampton Inn Waterville Maine

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