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Hampton Inn Waterville

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425 Kennedy Memorial Drive, Waterville, ME 04901 (Formerly Hampton Inn Watervile / Augusta)
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Hampton Inn Waterville
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Hampton Inn Waterville
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210 reviews from our community

Traveler rating
    115
    78
    12
    4
    1
See reviews for
83
29
15
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Janesville, Wisconsin
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here last week as we traveled the east coast visiting my relatives. This Hampton Inn is about the best game in town with the other motels looking very forlorn and suspect. This Hampton Inn had friendly staff members who assisted in any way they could. Our room -one king sized bed room, was about the smallest room I... More 

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San Antonio, Texas
Top Contributor
57 reviews 57 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have a joke in our family that the airlines' "bereavement fares" leave you feeling seriously...bereaved. So when my husband and our adult son and daughter checked into the HI Waterville to begin a hastily arranged three days of funeral and family grieving, I was sort of astonished to learn that the HI offers a REAL bereavement discount that recognizes... More 

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Mel427, I am so sorry to hear about your loss that brought you to Waterville. I am pleased that bereavement rate was helpful in your time of need and my staff made a difficult trip much less logistically painful. Thank you for taking time to share your experience at the Hampton Inn Waterville with us and other travelers. I... More 

Palo Alto, California
2 reviews
4 of 5 stars Reviewed 1 week ago

Updated hotel in Waterville. This hotel felt light and open and seemed clean and fresh. It's not a premium hotel, but it's clean and the service was excellent. And free breakfast is nice! Will try to stay here next time I'm in town.

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Mary Louise E, The Hampton Inn Waterville will be having a full room renovation at the end of 2015 and beginning of 2016. Thank you for being our guest and taking time to share your experience with other travelers. I hope the full renovation will be complete upon your next trip to Waterville. Thank you for mentioning that the... More 

West of Boston
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

You can't find a better location to visit Colby. 5 Minutes away. Perfect for pre drop off, parents weekend and pick up. Nice to have a breakfast waiting in the morning. There really isn't another gig in town so book early.

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Hello ruby3kids, I am so pleased that you found the Hampton Inn Waterville to be the “perfect location for Colby College Visit” and thank you for being our guest. We do fill up quickly for special events at Colby and do sell out for all other events at Colby college. Thank you for taking time to write a review of... More 

Upper Saddle River, New Jersey
Senior Contributor
21 reviews 21 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Over the past two years we've stayed at this hotel around 8 times. We tried other places and this's the best. It is so because of the excellent service by everyone at the hotel. Room is always clean. Even if you arrive late the front desk staff is always there with a smile. Location is right of the highway 95,... More 

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Worldofood, Thank you for your positive review of the Hampton Inn Waterville and for being a loyal guest of ours. The hotel takes all of these reviews seriously and they are all shared with all employees of the hotel. I am pleased to hear that you find the Hampton Inn Waterville consistently provides excellent service and they go out... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

You may pay more than other places in the area, but quality far out succeeds what you have to compare. There is no comparison! The only feedback I can give is you may want to bring your own pillows theirs are not that comfortable.

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Hello ramonar509, Thank you for being our guest and for taking time out of your day to write a review of the Hampton Inn Waterville. We do love having you here! Thank you for your comments on a quality hotel with no comparison. We will be undergoing an entire room renovation at the end of 2015 and beginning of 2016.... More 

SEdalia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The clerks on the desk each and every day were very, very helpful. courteous and displayed a positive attitude towards us and all guests that I observed. The complimentary breakfast was well prepared and varied from day to day.

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear George C, Thank you for being our guest and taking time to share your experience with us and other travelers about the Hampton Inn Waterville. I am pleased to hear you found the desk to be very helpful and courteous with all guests. We are fortunate to have a wonderful team that all care about the guest experience. I... More 

Waterville, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Room was nice and clean. Continental breakfast was very good. But beds and pillows were hard as a rock! VERY uncomfortable. Would not have stayed more than the one night even if we had reservations. Was also a lot of noise outside the hotel.

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Joann H, I am sorry to hear you felt our beds and pillows were uncomfortable. We have issued the 100% guarantee that we stand behind, if you are not satisfied we will return your money. Thank you for sharing your experience with us as it helps to know what we are doing well and what we need to improve... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Whenever we have business in Waterville this is where we stay. The hotel is clean,friendly and has easy access to all points in Northern Maine. The rooms are large and we are always able to secure a room with fridge. Breakfast is always good and free. Coffee 24 hours a day and hot cookies at night are a nice touch.... More 

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Debbiedaigle, Thank you for choosing Hampton Inn Waterville for your business overnight accommodations. I could not be happier to know that when in Waterville, Hampton Inn Waterville is where you stay and that you are happy with all the amenities. We will be undergoing a room renovation at the end of 2015 and the beginning of 2016 and we... More 

Minnesota
Top Contributor
114 reviews 114 reviews
29 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 23, 2015 via mobile

Very clean and well maintained property. Very customer friendly and accommodative staff. Nice selection of choices for the breakfast which is provided. Easy access to and from Colby College and the freeway.

Was this review helpful? Yes
Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Mars 1964, Thank you so much for your recent review of the Hampton Inn Waterville. We look at each and every review done by a guest and share with all staff members as each review means a lot to us here at the hotel. We are fortunate to have the close proximity to both Colby College and Thomas College.... More 

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