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All 6 Waterville hotels

Hampton Inn Waterville

2.5 of 5 Hotel   |   425 Kennedy Memorial Drive, Waterville, ME 04901 (Formerly Hampton Inn Watervile / Augusta)
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92%
Ranked #1 of 6 Hotels in Waterville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Donna C Freehold, United States
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169 reviews from our community

Traveler rating
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    64
    10
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68
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Freehold, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Staff is very friendly and accommodating. Hotel is very clean. No old shabby furniture with broken pieces and stains. Everything is fresh smelling and new looking. I've stayed in many hotels over the years and we now only look to stay at Hamptons- may be a bit more expensive- but worth the money.

Review collected in partnership with Hampton

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New Rochelle, New York
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Hampton Inn Waterville meets all the high expectations I have for this hotel group. I traveled extensively during my business career, and always tried to stay in Hampton Inns whenever one was nearby. This hotel is one of the best in the chain. Their staff is welcoming and very helpful. Room and bathroom was spotlessly clean, and the bed... More

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Indiana
Top Contributor
57 reviews 57 reviews
29 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly staff who go out of their way to make your stay comfortable. Just about any request was answered quickly and professionally. Surprisingly quiet despite its location near I-95 (except for those other guests who have not learned how to shut their doors quietly. Breakfast is per usual Hampton. Rooms are clean and well maintained. The staff are the highlight

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Manchester, New Hampshire
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I have to say when I'm in Waterville I stay at the Hampton Inn. And tonight when I checked in Nate and Doreen had me in stitches. They make you feel welcome. Lots of places to stay in Waterville but I have to say you can't find a cleaner hotel with a friendly staff, from the front desk to the... More

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Montreal, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Friendly Staff, very comfortable bed, very clean rooms. Generous breakfast with staff in attendance. When we left there was even a lunch bag given to us for our long road trip back to Montreal. Wi-Fi worked well. Rooms were quiet and clean. Location was good near Cinema and Applebees which we took advantage of. Maybe the only negative was that... More

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Greg C, Thank you for being our guest and taking time out of your busy day to share your experience with other travelers. I am so pleased to hear you found our staff friendly, the rooms comfortable and very clean. The breakfast on the go bags are a huge hit at the hotel and are offered Monday through Friday... More

Bowdoinham, Maine
Senior Contributor
24 reviews 24 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived earlier than check in and the staff promptly gave me a room that was ready so I didn't have to wait. The rooms were very very clean and the hotel was quiet which allowed me to work and relax. Great stay! Breakfast was good and an overall good experience.

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Heidi F, Thank you for taking time to share your experience with other travelers and for being our guest. The hotel is very fortunate to have the wonderful staff we have that love their jobs and exceed guest expectations. I am happy you found the rooms to be very very clean and the hotel to be quiet. We are... More

dslin
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel. Excellent service from the staff. Decent free wireless internet. Room was clean and had nice amenities. The eggs and sausage served at the free breakfast was not edible. Pastries, fruit, cereal, and coffee was good.

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear dslin, Thank you for being our guest and taking time to write a review of the Hampton Inn Waterville. I am happy to hear that you found our staff to provide excellent service, that you room was clean and had nice amenities and that you found us to have a very nice hotel.. We appreciate all feedback from our... More

Haverhill, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

Very friendly staff!! Seemed to be a problem with the air conditioning unit, room was a little stuffy over night. But overall a very good experiance. The complimentary breakfast was very good. Rooms and hotel very clean.

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Robyn H, Thank you for being our guest and writing a review of the Hampton Inn Waterville. I would like to first apologize for any problem you encountered with the air conditioning unit. My General manager has looked into it and had maintenance spend some time to fix that problem. Again my sincerest apologizes for that. I am happy... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed August 25, 2014

We stayed at the Hampton Inn for college drop off. Clean. Nice and helpful people. Easy location to highway and Colby. I hope they can squeeze us in for Parents Weekend! But booked ahead of time! It's a popular spot.

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear co0408, Thank you for being our guest and for taking time to share your experience at the Hampton Inn Waterville with other travelers. We will do our best to squeeze you in for Parents weekend if any cancellations happen. Thank you for mentioning the hotel being clean, nice and helpful people and easy location. Welcome to Waterville and we... More

Salem, New Hampshire
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

We stayed here for one night on the way home from Quebec and while the rooms were average, and the bathroom a little dated the customer service was outstanding. We were treated so well, almost like we were staying at a much more expensive hotel. The breakfast in the morning even adds to the excellent care!

Was this review helpful? Yes
Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Amanda L, Thank you for being our guest and for providing feedback to us. All guest feedback helps us to know what we are doing well and what we need to improve upon. Your comments about the room and bathroom will being average will be undergoing a full facelift. All of the guest rooms and bathrooms will have a... More

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Additional Information about Hampton Inn Waterville

Address: 425 Kennedy Memorial Drive, Waterville, ME 04901 (Formerly Hampton Inn Watervile / Augusta)
Phone Number:
Location: United States > Maine > Waterville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Waterville 2.5*
Number of rooms: 81
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Also Known As:
Hampton Inn Watervile / Augusta Hotel Waterville
Waterville Hampton Inn
Hampton Inn Waterville Maine

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