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Hampton Inn Waterville

2.5 of 5 425 Kennedy Memorial Drive, Waterville, ME 04901 (Formerly Hampton Inn Watervile / Augusta)
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Certificate of Excellence 2014
Hampton Inn Waterville
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Hampton Inn Waterville
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183 reviews from our community

Traveler rating
    97
    70
    12
    3
    1
See reviews for
74
25
14
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newmarket, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I travel for my job, I stay in Hotels three nights per week on average and I will go out of my way to stay at this location. The staff is fantastic, it's like a home away from home. I had some car trouble while I was there and the staff was quick to give me the name and number... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Hello Kathryn, Thank you so much for your second review of the Hampton Inn Waterville and taking the time out of your busy schedule to share your experience with others. It is our pleasure to assist our guests in any way we can. Our staff understands the importance of customer service and takes it to another level. I am continuously... More

Watereville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The front desk staff was courteous, kind and helpful. The room was very clean and comfortable. It is the best hotel in Waterville, Maine. It is the third time I have stayed at this hotel. The complimentary breakfast is very good. It is close to Colby College and a nice place for parents to stay. It is quiet and very... More

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Elizabeth T, The hotel appreciates all feedback and comments from our guests as it helps us know what to improve upon and what we are doing well. Thank you for taking the time to write a fantastic review of the Hampton Inn Waterville. All Staff and management read these reviews, because we value the voice of all of our... More

Shepperton, United Kingdom
Top Contributor
88 reviews 88 reviews
44 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had no complaints about this hotel although it wasn't as nice as some other Hampton Inns I've stayed at: the rooms were smaller with less in them and the beds weren't as good as other HI hotels. The breakfast was good and I enjoyed the small pool.

Was this review helpful? Yes
Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Hello DawnEast, Thank you for being our guest and writing a review of the Hampton inn Waterville. We will be redoing our guest rooms very soon, we are in planning phase of the renovation at this point. I am sorry to hear you did not feel our Hampton was as nice as others you have stayed in, I believe with... More

Chevy Chase, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

We have been staying at the Hampton Inn Waterville once to three times a year for the past 7 years. It is remarkably consistent in terms of its cleanliness, quality of maintenance and warmth of the staff. It is nothing fancy, but it is entirely comfortable and clean. The staff seem to care about the guests, and it is nice... More

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Hello James F B, Thank you for your loyalty to the Hampton inn Waterville and taking time out of your busy schedule to share you experience with us and other travelers. The Hotel takes all reviews seriously as they help us know what we are doing well and what we need to improve upon. I really appreciate you mentioning the... More

1 review
3 of 5 stars Reviewed October 22, 2014

The beds were horrible felt like I was sleeping on the floor. The non smoking room reeked of smoke. They jack up the rates when event/parents weekend at the local colleges. I will look at another place to stay when visiting my son at college the next 4 years.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear B4599YXjohnc, I am so sorry that you did not have a positive experience at the hotel. I wished we could have done better. We will be changing into a nonsmoking hotel in the next coming months to not have the problem of smoke on any of the floors. I am sorry that your experienced that while you were here.... More

New Canaan, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

I was so taken by the kindness, professionalism of the staff and the ambience of the Hampton Inn in Maine. It was such a glorious experience and I would love to returnYou're doing something really right

Review collected in partnership with Hampton

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Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Hello Blossum123, Thank you for sharing your experience at the Hampton Inn Waterville with us and other travelers. I am so pleased to hear you felt the Hamptonality experience while you were staying with us. We are fortunate to have the wonderful staff we have that care about each one of our guests. Thank you for mentioning the kindness and... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

The Hampton Inn in Waterville, Maine offers very clean, comfortable accommodations only one block off Interstate 95 at 425 Kennedy Memorial Drive. The guest can enjoy a full, self-served (buffet) breakfast in the dining area off the first floor lobby. Each guest room is equipped with TV, internet access, conference table and desk. On the lower basement level, there is... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Thomasm146, Thank you for being our guest and taking time to write a review of the Hampton Inn Waterville. All reviews are shared with team members and management to see what we are doing well and what we need to improve upon. I am so happy to that you enjoyed your stay with us and found the hotel to... More

Orleans, Massachusetts
Top Contributor
64 reviews 64 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 19, 2014

This chain prides itself on offering a great standard offering. Clean well maintained rooms with a better than average breakfast, good location and decent fitness center. This one was no exception. Good value too.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Marles83, Thank you for being our guest and taking the time to share your experience with us and other travelers. We appreciate all feedback from our guests and I am happy to hear that you found the Hampton brand to be consistent. Thank you for mentioning our clean and well maintained rooms and above average breakfast. I am happy... More

East Baldwin, United States
1 review
3 of 5 stars Reviewed October 13, 2014

I was in Waterville for business for several days and was not totally impressed with my stay. I did find the staff very very pleasant and helpful. Honestly I don't feel having to write 200 characters discribing my stay really important.

Review collected in partnership with Hampton

Was this review helpful? Yes
Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Dear Laura R, Thank you for being our guest and for providing feedback to us on your stay. I would like to apologize that you were not totally impressed with your stay. Thank you for mentioning the very very helpful and pleasant staff. I share all comments and concerns with the management team and with all staff. I hope you... More

Brownsburg, Indiana
Top Contributor
51 reviews 51 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 10, 2014

Need I say more. I was there for a couple of days on business... They did a great job. Even extremely helpful with places to eat.. In addition to tripadvisor of course. Across the parking lot... Even a Dukin Donuts ! What could be better? Well... Pad Thai II is just across the road. STELLAR place to eat when you... More

Was this review helpful? Yes
Hampton Inn W, Director of Sales at Hampton Inn Waterville, responded to this review

Hello Tradersmith, Thank you for taking time out of your day to share your experience with us and other travelers. I am so pleased to hear you found the Hampton Inn Waterville clean, friendly, good location and nice breakfast. We are fortunate to have a close proximity to many wonderful restaurants and easy highway access. I am happy to hear... More

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Additional Information about Hampton Inn Waterville

Address: 425 Kennedy Memorial Drive, Waterville, ME 04901 (Formerly Hampton Inn Watervile / Augusta)
Phone Number:
Location: United States > Maine > Waterville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Waterville 2.5*
Number of rooms: 81
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Also Known As:
Hampton Inn Watervile / Augusta Hotel Waterville
Waterville Hampton Inn
Hampton Inn Waterville Maine

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