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Hampton Inn & Suites Rockland

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190 New County Rd, Thomaston, ME 04861
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1 room 1 adult
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Hampton Inn & Suites Rockland
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285 Reviews from our TripAdvisor Community

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Thomaston, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very friendly, Very clean! Overall one of my best experiences at a hotel. HIGHLY recommended. Located in beautiful mid-coast Maine just minutes from the ocean and beautiful down town Rockland. Great location.

Review collected in partnership with Hampton

Helpful?
Thank Phil A
Richmond, VA
Level Contributor
94 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed January 7, 2016

We recently stayed at the Hampton Inn Rockland while in Maine for a family member's funeral. Although it was a bit overpriced, it IS the only chain hotel in the area, and we were grateful to have it as an option. The front desk staff and housekeeping staff were awesome. They were all very friendly and helpful. Since we don't... More 

Helpful?
Thank Labnut
Chris B, General Manager at Hampton Inn & Suites Rockland, responded to this review

Hi Labnut, Many thanks for choosing our property when visiting the midcoast region recently. I regret that your visit was due to the passing of a loved one, and do hope that we adequately provided the peace and comfort needed during your time of mourning. I'm happy that our staff provided helpful recommendations in our downtown area. We are fortunate... More 

Providence, Rhode Island
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 30, 2015

This hotel was consistent with Hampton Inn quality. It was clean, modern and in excelent shape. The breakfast had a lot of nice options, and was well maintained by the staff. The indoor pool was nice , but seemed a little heavy on the chlorine. The price seemed high offseason....about 125 per room, but this is really the only family... More 

Helpful?
Thank rringo
Chris B, General Manager at Hampton Inn & Suites Rockland, responded to this review

Many thanks for sharing your feedback on Trip Advisor in relation to your December visit. I and our team are pleased that you were satisfied overall with our accommodations and amenities. I do regret that you found challenges with our wi-fi connectivity and with the comfort in our pool area. Concerning your pool experience, I will be sure to share... More 

Williamstown, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 21, 2015

The staff is there to help and they do ... This is a cleaned hotel love it..all areas are well lighted and very quite and relaxing .. Close to all and 1 mile from the Atlantic Ocean and down town historic Rockland...

Review collected in partnership with Hampton

Helpful?
Thank Wayne H
Chris B, General Manager at Hampton Inn & Suites Rockland, responded to this review

Hi Wayne, Many thanks for your patronage and for providing such a complimentary review. I am pleased that we could provide clean, relaxing accommodations during your visit to the midcoast region. I'm also happy that you were able to enjoy our historic downtown here in Rockland. Our team is lucky as locals to be able to enjoy the great restaurants... More 

Lowell, United States
1 review
5 of 5 stars Reviewed November 30, 2015

The pool was wonderful and well kept I just wish there had been a hot tub too. The rooms were clean but smelled slightly musty which is common in this part of the coast. I loved the comforter on the bed both my sister and I wanted it.

Review collected in partnership with Hampton

Helpful?
Thank Joyce M
Chris B, General Manager at Hampton Inn & Suites Rockland, responded to this review

Hi Joyce, Thank you for your recent visit with us and for providing your experience via Trip Advisor. I am very happy that our team was able to meet your expectations. We take great pride in providing great service and comfortable accommodations. I am pleased that you enjoyed our pool area and do regret that we did not have a... More 

Rocland, Maine, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 26, 2015

A very good hotel. Stayed at lots of different places but can always count on this brand for consistent value. The staff graciously allowed us to have two guest at breakfast. The Internet connection worked flawlessly and with more than acceptable speed.

Review collected in partnership with Hampton

Helpful?
1 Thank Lawrance C
Chris B, General Manager at Hampton Inn & Suites Rockland, responded to this review

Hi Lawrance, Many thanks for your recent visit with us and for sharing your perspective on Trip Advisor. I'm very pleased that we could host you as well as some guests that you had for breakfast. It's great to know that our location worked well for connecting with your relatives during the Thanksgiving holiday. Thank you also for remarking on... More 

East Hartford, Connecticut
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 25, 2015

Fair hotel, could be cleaner, staff so-so. Breakfast horrible, Variety but bad quality. No Hot tub. ugly decor. Location is good. Room is too small. Should have a separate area for the sink/mirror area. Noisy.

Review collected in partnership with Hampton

Helpful?
Thank Francine G
Chris B, General Manager at Hampton Inn & Suites Rockland, responded to this review

Hi Francine, I appreciate the feedback you have shared regarding your visit to our hotel last month. Given the comments provided, I regret that your stay was less than satisfactory. As we enter the new year and look to make improvements to our hotel, I will be sure to keep your input in mind. If you have any specific feedback... More 

Boston
1 review
4 of 5 stars Reviewed November 19, 2015

Hampton Inn is my go to mid-tier hotel. The quality of the stay is always solid for the price you pay. This was no exception. The complimentary breakfast is great, especially on a business trip. There is a movie theater behind the hotel, which was cool, and an applebees next door (good for a bar, not food, unless you're into... More 

Review collected in partnership with Hampton

Helpful?
Thank Dude919
Chris B, General Manager at Hampton Inn & Suites Rockland, responded to this review

Dude919, Thank you for your positive review of our hotel. I'm happy that we could be your host on your business travels to the Rockland region. I and our team specifically appreciate your compliment concerning the consistency of service and product provided. We strive to provide a high level of satisfaction for all guests, in a manner that would be... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 6, 2015

If you're looking for a top notch place to stay for business or if you're just passing through this is the place to stay. Staff is professional and courteous, rooms are quiet and clean and the bed is super comfy (which I don't always find!) This is my favorite chain and this hotel did not disappoint!

Review collected in partnership with Hampton

Helpful?
Thank Jessica E
Chris B, General Manager at Hampton Inn & Suites Rockland, responded to this review

Jessica, Thank you for your recent review and stay with us last month. The positive feedback and sharing of your perspective is greatly appreciated. It's great knowing that we were able to provide satisfaction for your business travel needs. We strive to provide great service, consistent comfort and value for all of our guests. Should your business travels bring you... More 

Portland, Maine
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 4, 2015

My husband and I went to Rockland for a visit and based on reviews, decided to stay at the Hampton Inn. It's only a 5 min drive into town and we had a great experience. Lots of help from the staff on where to eat and things to do. The hotel is very clean and the breakfast was fantastic!

Review collected in partnership with Hampton

Helpful?
Thank Susan H
Chris B, General Manager at Hampton Inn & Suites Rockland, responded to this review

Hi Susan, Thanks to you and your husband for choosing our hotel here in Rockland for your leisure travel needs. I'm very happy that you found the reviews to be helpful and accurate from our previous guests. We are very proud to host guests in our community, which has many attractions, a rich history and great local cuisine. It is... More 

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