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All 1 Thomaston hotels

Hampton Inn & Suites Rockland

190 New County Rd, Thomaston, ME 04861
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Hampton Inn & Suites Rockland
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86%
Ranked #1 of 1 hotels in Thomaston
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 1 week ago
Cassandra G Portland, United States
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160 people have reviewed this hotel

Traveler rating
    83
    57
    10
    3
    7
See reviews for
38
49
11
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Portland, United States
1 review
5 of 5 stars Reviewed 1 week ago

My room was not on file upon arrival, but the front desk staff was efficient in getting me a room and crediting my Hilton Honors card. The breakfast offered great selections of hot and cold options and the bed linens/blankets/pillows were very comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
James K, Front Office Manager at Hampton Inn & Suites Rockland, responded to this review

Thank you for your nice comments. So glad the front desk was able to establish your reservation and get you checked in quickly. Looking forward to seeing you on your next trip to the Rockland area. Sincerely Brenda, FOM More

1 review
1 of 5 stars Reviewed 1 week ago

The staff upon arrival was very disorganized. There was no communication between reservation and guest services. Staff became confrontational and threatening. Big disappointment. I have been to many hotels. I have never seen the attitude and arrogance presented to me. There wasn't any discussion, just conflict. Keep driving to a better facility and staff.

Was this review helpful? Yes
James K, General Manager at Hampton Inn & Suites Rockland, responded to this review

Please accept my apology for our confussion regarding the credit card authorization for your reservation. We did not follow our hotel procedure and attach the authorization from your organization prior to your arrival. We have reviewed our protocal with all of our Front Desk staff so we can avoid this kind of issue in the future. Thank you for bringing... More

New Brighton, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Our stay at this hotel was made completely satisfactory by the staff. They were friendly, courteous and extremely helpful. They as a group are to be commended. It is the people at a motel who leave the most lasting impression, and those at the Rockland Hampton created a welcoming and helpful impression for myself and my brother.

Review collected in partnership with Hampton

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Rockland , ME, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Nice place to stay and close to all amenity's , staff are so nice and fun to be around,,I would give this place a 10 rating , but since your hot tub is filed with concrete its a 9.5 , the Lobby area whit the huge fire place and TV made a perfect spot to gather with friends and chill... More

Review collected in partnership with Hampton

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James K, General Manager at Hampton Inn & Suites Rockland, responded to this review

Thank you for your nice comments. Happy to hear you find us nice and fun to be around. Glad you enjoyed the lobby fire place and TV to gather with friends. More

Falmouth, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is very conveniently located. I have stayed here several times. The service is great and the room is comfortable. This hotel is also located next to a movie theater, an ice-cream shop (in the summer) and downtown Rockland (lots of cute shops).

Review collected in partnership with Hampton

Was this review helpful? Yes
James K, General Manager at Hampton Inn & Suites Rockland, responded to this review

Thank you for telling how much you like staying at our hotel. So happy to hear you find the service great and the rooms comfortable. We look forward to your return when you are back in the Rockland area. More

Portland, Maine
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There are some very nice Inns and B & Bs in the area, but if you are looking for a hotel, this is the only game in town! Nice place. Convenient, clean, modern. Great Restuarants in Rockland and Camden.

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James K, General Manager at Hampton Inn & Suites Rockland, responded to this review

Thank you for your nice compliments, so glad you enjoyed your stay and find us clean and modern. You are right about the great restaurants in Rockland. We look forward to your next stay with us when you are in the Rockland area. More

Maine, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

It is just what you would expect from a Hampton Inn; clean, pleasant helpful staff, comfortable bed and pillows. Good WiFi. There's an Applebee's next door, and it's a short drive to downtown Rockland where some excellent restaurants can be found.

Review collected in partnership with Hampton

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Seal Cove, Me, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

a clean, quiet place to both gather and relax. Room is comfortable and clean. Room has a nice layout and features that worked well for my business stay. Location is easy to find, easy check in and check out.

Review collected in partnership with Hampton

Was this review helpful? Yes
James K, General Manager at Hampton Inn & Suites Rockland, responded to this review

Thank you for your nice comments regarding the comfort of the hotel and the ease of checkin and checkout. We look forward to your return on your next trip to the Rockland area. More

maine
Top Contributor
50 reviews 50 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 13, 2014

I recently stayed at the Hampton Inn on business. The hotel is modern, new or newly renovated, clean, and conveniently located. The staff was extremely helpful and friendly. The free breakfast was okay, but the eggs were completely tasteless.

Was this review helpful? Yes
James K, General Manager at Hampton Inn & Suites Rockland, responded to this review

Thank you for your nice comments about the hotel and staff. You are correct, we have just finished our guest room renovation and completed our dining area/lobby renovation last winter. So even though we are 8 years old, we are new again. More

Providence, United States
1 review
4 of 5 stars Reviewed March 5, 2014

The hotel is conveniently located, walk outside to an Applebee's restaurant or movie theater. High marks for cleanliness and efficient staff. Complimentary breakfast was nice as well. I have nothing else to add but survey is requiring that I enter 200 character minimum...annoying.

Review collected in partnership with Hampton

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Additional Information about Hampton Inn & Suites Rockland

Also Known As:
Hampton Inn & Suites Rockland Hotel Thomaston
Hampton Inn & Suites Rockland Hotel
Hampton Inn And Suites Rockland
Hampton Inn Rockland
Hampton Inn Thomaston
Thomaston Hampton Inn
Hampton Inn & Suites Rockland Maine/Thomaston
Address: 190 New County Rd, Thomaston, ME 04861
Phone Number:
Location: United States > Maine > Mid Coast Maine > Thomaston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Thomaston
Price Range (Based on Average Rates): $$
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