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Hampton Inn Portland Airport

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171 Philbrook Avenue, South Portland, ME 04106
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Hampton Inn Portland Airport
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438 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Alamos, NM, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

In Maine for a wedding and stayed overnight at the Hampton Inn near Portland Jetport for our first night b/c we arrived very late. Hotel service, room and whole experience were much better than expected, though breakfast was the usual so-so, preprepared quick items. Appreciate that we did not have to go searching for breakfast at a restaurant in an... More 

Review collected in partnership with Hampton

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WEST BABYLON, NY
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is average as far as breakfast, furnishings, cleanliness. Staff was excellent-very accomodatiing. I would stay again if ever in the area. Only complaint was the mattress in room 213. I felt like I was rolling to the other side of the bed to my husband the whole night. Not top quality mattress obviously. That was annoying.

Review collected in partnership with Hampton

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Artesia, New Mexico
Top Contributor
118 reviews 118 reviews
43 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Not the easiest place to find, but we were glad when we did. The desk clerk on duty welcomed me so nicely upon my arrival, seemed genuinely glad that I had chosen the property. He asked several times if I needed anything more from him during the check-in process. Our room was clean, quiet and comfortable. This is obviously not... More 

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Bremen, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

The room was very small. The ceilings were cracked and falling apart. The hot tub didn't work. And the breakfast was sub-par. The rates were high for what we received. However the staff was helpful and friendly.

Review collected in partnership with Hampton

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Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you so much for reviewing our hotel. We always appreciate any feedback we receive, even if it is a less than glowing review. We will certainly try and learn from your experience and improve for our future guests. I am glad that our staff was doing a great job we strive to make every guest feel comfortable. I am... More 

United States
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel nearly 10 times over the past several years and finally got around to writing a review. This hotel is on the periphery road of the Maine Mall in South Portland, and provides easy access to shopping and the airport. The staff is always friendly and accommodating, and the pool is a great benefit for families... More 

Was this review helpful? Yes
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for reviewing our hotel. It is always great to get feedback from our guests, especially when the review comes from a repeat guest. I am very glad that you liked our service, all of the staff try to make each guests as comfortable and welcome as possible. I will pass the word on to my colleagues that they... More 

Goshen, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel was easily accessed off of Rte 95 and is in close proximity to the Maine Mall and numerous restaurants. The digital check-in as a Hilton Honors member was a great perk and I would use it again. The hotel was clean and the room we selected was located close to the lobby and on the 1st floor. This... More 

Review collected in partnership with Hampton

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Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for taking the time to review our hotel. We always appreciate all the reviews we receive from guests. I am glad you liked the Hilton e-check in option. The rooms on the first floor can be a bit noisier towards the lobby during weekends in summer when guests are heading to the pool. I'm sorry to hear that... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

Not to sound like a broken record but breakfast was just ok. I realize that it is complimentary but choices were limited. Staff was friendly and helpful. Checkout and Check in were a breeze. I roomed was cleaned and towels were removed and not replace by housekeeping called front desk and it was taken care of promptly. Over all stay... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for writing a review of our hotel. We always appreciate the reviews from our guests. We are glad you had a good stay with us and that the pool and hot tub were good. We do like to hear that check in and check out "were a breeze." Our staff strive to make every guest's stay as welcoming... More 

Bangor, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

I was very disappointed in the room I was given. The room smelt like mildew and not comfortable at all. The noise from the traffic was loud and I could not sleep. I usually like to stay at Hampton Inns. Not all my stays have been this unpleasant.

Review collected in partnership with Hampton

Was this review helpful? Yes
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for writing in to review our hotel. We do appreciate all the feedback we receive from our guests, even if, as is the case, that it wasn't an enjoyable stay. We do strive here to make every guest feel welcomed and as comfortable as possible.If you ever have any issue with the room please let us know and... More 

Wilmington, North Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This property has everything a traveler will need no matter the reason for the trip. I've stand here numerous times and been happy with each occasion. The most recent was for a personal trip and we were, as usual, very pleased with the visit. The front desk personnel are always pleasant and professional, ready to help in any way possible.

Review collected in partnership with Hampton

Was this review helpful? Yes
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for writing your review of our property. We always appreciate the feedback we get from guests. It especially helps to hear from our repeat guests. It is really great to hear that you were so pleased during your stay. All of us really strive to make every guest feel as welcome and comfortable as possible. I will the... More 

Fresno, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff very friendly and helpful. Rooms were nice and their breakfast awesome. We were tired and hungry when we arrived. Hot cookies awaited us. Front desk answered all of our questions on where to dine and how to get to our destinations.

Was this review helpful? Yes
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for taking the time to review our hotel. It is always important that we receive and act upon the feedback given by our guests. It is excellent that you had such an great stay. All the staff here strive to make each guest welcome and comfortable. I will be sure to let my colleagues know that we succeeded.... More 

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