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Hampton Inn Portland Airport

Certificate of Excellence
2.5 of 5
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171 Philbrook Avenue, South Portland, ME 04106
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Hampton Inn Portland Airport
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Ranked #1 of 12 Hotels in South Portland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Bostongirl68 Boston, Massachusetts
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413 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I booked this hotel as a last minute trip to Portland. The room was very clean and neat. The bed was comfortable. Don't let the word Airport fool you. The hotel is not on the airport property. We couldn't even hear airplanes while we were there. I would stay here again. While we were there we visited all the lighthouses... More 

Was this review helpful? Yes
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you so much for taking the time to review our property. We always appreciate the feedback we receive from our guests. I am really glad that you enjoyed our hotel. We are the closest Hampton Inn to the Portland Maine Jetport but we are luckily far enough away that we don't have the noise from the jets. We are... More 

Henniker, New Hampshire
Contributor
20 reviews 20 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I did not have a reservation and the staff welcomed me and was able to accommodate me. Room was very good - quiet and clean. Breakfast was very good compared with another nearby chain I have stayed at in the area. Room rate was $10 more expensive than the competing chain though, even with my AAA discount. Hotel is very... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for reviewing our hotel. We always appreciate any feedback we get from our guests. It is gratifying to hear that you enjoyed our hotel. We do strive to be as welcoming and comfortable for our guests. I will be sure to share with our desk and breakfast staff that you enjoyed your stay and your breakfast. We are... More 

Bangor, Maine
Top Contributor
126 reviews 126 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a well-maintained hotel with a friendly, professional staff. The room was clean and comfortable. We didn't have a chance to use the pool or fitness area, but it's nice to have it available. The breakfast is pretty much standard hotel stuff, but there's plenty and it is kept well stocked. I DO wish that the Hampton Inns could... More 

Was this review helpful? Yes
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you so much for writing in a review for our property. We always appreciate any feedback we get from our guests. I am glad that you so enjoyed your stay with us. We do pride ourselves on making the guests as comfortable and welcomed as we can. I will let the staff know that we did a good job... More 

Saint John, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

This is a first rate hotel, located close to the South Portland shopping mall. They serve a good breakfast with lots of healthy choices including fruit. Helpful and friendly front desk with a good attitude. Room was clean and quiet and cleaning staff helpful and efficient. We would stay there again without hesitation.

Review collected in partnership with Hampton

Was this review helpful? Yes
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for writing a review for us. We are always thankful for the feedback we get from our guests. It is especially nice to get such a glowing review. We do strive to make all of our guests feel as comfortable and welcome as possible. I will pass on the word to the other front desk staff as well... More 

Dallas, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I have no complaints with my experience at the hotel - all of the standard Hampton Inn furnishings and niceties were there. On the same note, no better than any experience I've had at the several dozen Hampton Inn hotels in which I have stayed across the country. Overall, I consider Hampton Inn as a brand at a higher caliber... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for taking the time to review our property we do appreciate all feedback we receive from our guests. I am glad to hear that you so like our brand. Hampton is committed to being comfortable and welcoming for all of our guests. We are very pleased to have your loyalty. At this particular property we strive to make... More 

Halifax, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

our stay at this hotel was excellent from checking in to checking out. The staff were great, the room and linens were clean, and the breakfast was very good with lots of choices from eggs to cereal and lots of fresh fruits. I would recommend staying at this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for taking time to review our property. We always appreciate any comments we receive from our guests, it is especially great to hear that you enjoyed your room so much. I will be sure to pass on to the staff, in housekeeping and breakfast as well as the desk that you appreciated our efforts. We do strive to... More 

Gyeongju, South Korea
Top Contributor
92 reviews 92 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got in late after 9 p-m and hungry and front desk was semi-helpful so i went online and ordered from Dominos cause that was the only choice at that time of night. Took over an hour to get delivery but was good when we finally did get something, The room was comfortbale and clean and good location. Took the... More 

Was this review helpful? Yes
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you for reviewing our property, we are always grateful to receive comments from our guests. I am glad you enjoyed your room, the shuttle, and our breakfast in the morning. Unfortunately late at night or after 9 on Sunday nights dining options become scarce. Guests often do rely on Dominoes. We do hope you come and stay with us... More 

Senior Contributor
23 reviews 23 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a quick trip to Portland Maine and I must say I was completely surprised by the over hospitality. We were able to check out a room and then stay on the third floor like requested. Room was very clean, no outside noise which was again surprising for the location. I would stay here again.

Was this review helpful? Yes
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you so much for taking the time to give you review of our property, we always appreciate the feedback we receive from our guests. We certainly are happy to hear that you enjoyed your stay with us. We certainly do strive to be as hospitable as possible. I am glad that we were able to make your stay enjoyable.... More 

Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

The room was clean, non-smoking rooms available. Service was good. Able to get an extra cot for the room at no aditional charge. Check out was very efficient, they delivered the room receipt under the door in the morning so you don't have to go to the desk to chech out. They had a good variety of food in the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

First I'd like to thank you for taking the time to review our hotel. We appreciate any feedback we receive. We are very glad you enjoyed your stay with us. We certainly strive to make all of our guests stays as enjoyable as possible. We are happy that you appreciated our zip out check out. We try to make it... More 

Rockland, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed as part of a large group for a local kids basketball tournament. The place is in a fantastic location and the hotel itself was very clean and quiet (even with all the kids). Slept great and fantastic employees!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Drew S, Guest Relations Manager at Hampton Inn Portland Airport, responded to this review

Thank you so much for providing us with feedback. We do appreciate whenever a guest gives us a review. It is great that you as part of a group took the time to let us know how we did. It is great to hear a team group's perspective on our hotel. It is awesome that you enjoyed your stay with... More 

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