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Holiday Inn Express Hotel & Suites South Portland

2.5 of 5
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303 Sable Oaks Drive, South Portland, ME 04106
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Holiday Inn Express Hotel & Suites South Portland
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Ranked #9 of 12 Hotels in South Portland
A recent review
4 of 5 stars reviewed 6 days ago
Danielle B Gorham, Maine, United States
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264 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gorham, Maine, United States
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We love this hotel for when family visit us in the Portland area and have also rented the small banquet room for kids bday parties. It's clean, modern, super close to the mall and airport without being near the noise, the kids love the pool and the hot breakfast is awesome. Friendly staff also a plus!

Was this review helpful? Yes 1
South Pole
Top Contributor
68 reviews 68 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed April 20, 2015

As a regular HIE guest and IHG Elite member, I've come to expect a certain level of quality from this chain. Unfortunately, this hotel fell short of that expectation on multiple fronts. I had several issues that made me wary of trying this location again. The first and most ridiculous, when I returned to my room for the second night... More 

Was this review helpful? Yes 5
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear Jerry E, Thank you for taking the time to review our property. We would like to apologize for the overall dissatisfaction you had experienced, particularly with the housekeeping services during your stay. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly accommodations. Your feedback is of great... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2015

My boyfriend and I have stayed at this hotel twice now and it is perfect for anyone traveling out of the Portland airport! The hotel is clean and has a very welcoming atmosphere. Their free shuttle to the airport is on time, quick, and convenient. Plus they have park and fly so we know our vehicle is safe while we... More 

Was this review helpful? Yes 1
Greenfield, Massachusetts
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 19, 2015

We stay at the Holiday Inn Express in South Portland a couple of times a year. It is usually top-notch. This past weekend, it was just so-so. On check-in we were not offered the usual drinks or points option, unusual; on check-out when I mentioned it, she was apologetic and immediately rectified the issue. The rooms are always great and... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear P A, Thank you for your loyalty in choosing us and for providing us feedback on your recent stay. We are glad that after some initial issues upon your check-in, this was soon sorted out and addressed accordingly. As for the housekeeping services, amenities, and breakfast selection, please accept our apologies if this recent experience did not meet your... More 

New Brunswick
Contributor
20 reviews 20 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed March 11, 2015

We have stayed at the Holiday Inn Express, South Portland for may years. When it first opened it was a clean and fresh hotel with a great breakfast. Good place to stay if you were catching a flight from the Portland Jetport. As the years have gone by, the hotel has not kept up with renovations in my opinion. The... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear NB_Family_5, We appreciate your feedback regarding our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Please accept our sincere apology for the shortcomings you experienced and we regret you found the room you received not at par with... More 

Shermans Dale, Pennsylvania
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 16, 2015

This is by far the best deal in the area.Large clean suites. Lots of near by shopping and restaurants. Hotel is just up the hill away from traffic so it is very quite. Nice fitness room and pool.I will be staying here again.

Was this review helpful? Yes 2
Appleton, Wisconsin
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 19, 2015

My only regret is I didn't get to stay longer, it's in a nice quiet location, yet close to restaurants etc. The pool and exercise areas were clean and everything was functional. The room was really quite a surprise, huge with a kitchenette. For the price I will definitely be staying here again. Close to the airport as well.

Was this review helpful? Yes 1
Howell, New Jersey
Contributor
12 reviews 12 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 22, 2014

I recently stayed for 2 nights at this hotel after flying into Portland, ME for a personal getaway. I flew in very late on a Thursday night and the free shuttle service from the airport to the hotel worked out very conveniently. The front desk staff was friendly and accommodating. Upon entering the King bed room I noticed that it... More 

Was this review helpful? Yes 2
Chicago, Illinois
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 21, 2014

We found downtown Portland hotels to be too expensive but this hotel in South Portland was quite reasonable, had clean and spacious rooms, and a light breakfast buffet. Access to Portland is quick and easy. People using this hotel should have a car.

Was this review helpful? Yes 1
Windham, Maine
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed December 18, 2014

I recently stayed at this hotel for one night to use their park and fly package to catch a flight the next morning and leave my car for the week. The hotel is about a seven minute ride to the airport and two minutes to the Maine Mall area where there is a wide selection of budget to moderate priced... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear Adam81980, I appreciate you taking the time to share your thoughts about our hotel. It is nice to know that you have regarded the cleanliness of our property. We certainly do our utmost to make each guest's stay comfortable and pleasant. Your patronage and support to the hotel is very important to us and we look forward to welcoming... More 

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