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Holiday Inn Express Hotel & Suites South Portland

2.5 of 5
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303 Sable Oaks Drive, South Portland, ME 04106
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Holiday Inn Express Hotel & Suites South Portland
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Ranked #9 of 12 Hotels in South Portland
A recent review
3 of 5 stars reviewed 3 days ago
LKardish New York City, New York
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Pleasant, clean, quiet --- small suites (or large room however one would describe a semi-detched sink and kitchen area) --- not distinguished but has all minimal necessities for a short stay --- friendly staff --- arrived late but everything was in order -- breakfast not terribly interesting but copious --- would stop there again on my way from here-to-there

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West Lawn, Pennsylvania
Level Contributor
71 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night on our way to downeast Maine. The property is located close to the airport, mall, and the expressway which made the location ideal for us. The property was undergoing a renovation outside the lobby which wasn't much of an inconvenience. Our room was clean and comfortable and the front desk staff were pleasant. The... More 

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Hilo, Hawaii
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Decide to try another Holiday Inn after our disappointment with the one in Bar Harbor. We did not have reservation but was able to get a room, no problem. Was so pleased with room that we ended up staying two Days. Great free breakfast and good desk staff. Could of had more. Aloha but still not bad. Would stay there... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The front desk was very accommodating and gave us a similar, but smaller room and discounted it by 50%. For some reason, our original room showed available in their system, but when they checked it they found it wasn't cleaned by housekeeping properly. Instead of making up an excuse, they were upfront, apologized, and gave us a very fair accommodation.... More 

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JasonBartlett, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear Stuart S, Thank you for staying with us, and for taking the time to review your experience. We appologize that there was a mix up on our part with your reservation. We are happy to hear that our staffs response the the situation was accepatable, and that you enjoyed your stay with us. We appriciate your business and your... More 

montreal
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our reservation was made from the road, so it was not planned in advance to stay in Portland. This property is located in a business park next to the Jetport and the expressway - which makes it a convenient location although it was somewhat hard to find even with the GPS. And in spite of that, was quiet. The check... More 

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JasonBartlett, Owner at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear Bluenose1957, Thank you for staying with us, and for taking the time to review your stay. We are delighted to hear you found our property convenient and comfortable. We do hire new staff this time of year, as we are in our busy season. We appriciate your understanding and patience as we train them to be comfortable and efficient.... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

Our visit here went as planned. The front desk personnel were friendly and efficient. We ate at the continental breakfast several times and there was a nice array of choices f From cereals to yogurt to coffee and juice. The hotel was quiet. You could not hear people in the hallways coming and going. The rooms were well appointed ,... More 

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JasonBartlett, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear Dan H, Thank you for staying with us, and for writing a review of your stay. We are happy to hear you enjoyed your stay, and found our staff friendly, our breakfast plentiful, and our rooms well appointed and comfortable. We will look into the water pressure, and increase if possible. Our doors are typically open during the day,... More 

Pensacola, Florida
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very cold, rainy day when we arrived. Hot coffee and hot chocolate available in the lobby which was very comforting. All the staff was friendly and helpful with anything we needed. Had to unload luggage under front entrance. We parked behind the hotel which had steps to come up and then an elevator to take you from there to your... More 

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JasonBartlett, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear Gumbola, Thank you for staying with us, and for reviewing your stay. We are pleased to hear that you enjoyed your stay with us. We just replaced all of our beds, so it is great to see feedback that it is noticed and that you found them comfortable! We will look at ways we can make getting luggage out... More 

Benton, Tennessee
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 21, 2015

My husband and I spent two nights here before flying out of the Portland airport. Our King room was spacious, with a sitting area and a very comfortable bed. It was CLEAN and pretty quiet on the 2nd floor. Breakfast was pretty standard, with hot and cold choices, but I appreciated the availability of my favorite skim milk. There are... More 

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JasonBartlett, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear Myfamilytravels-03, Thank you for staying with us, and for writing a review. It is great to hear that you had an enjoyable stay, and found our staff friendly and our rooms comfortable. We will look at how we can add more washers and dryers, as you are correct, 2 of each is limited when we have a full hotel.... More 

Buffalo, New York
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 17, 2015

I am used to hotels asking for a charge card for the purchase of "incidentals". How about a property that takes the number and then charges $25.00 to the card UPON CHECKOUT for "incidentals" when none were purchased and there are none listed on the final bill. (charge date on the statement was same date we checked out). Then, the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear bill o, Thank you for taking the time to review our property. We would like to apologize for the overall dissatisfaction you had experienced during your stay. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly accommodations. Your feedback is of great importance to us and allows... More 

Travelers are raving about these South Portland hotels

Jefferson MA
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 17, 2015

The Sable Oaks Drive leads into an industrial area, but really it's a charming tree-lined lane off the busy boulevard featuring the Holiday Inn and the Marriott. We stayed at the Marriott last year and the Holiday Inn Express this year. It's cheaper at the Holiday Inn, but you get a 10 percent discount at the Marriott restaurant next door!... More 

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JasonBartlett, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear RFWRIGHT, Thank you for staying with us, and for writing a review. We would like to appologize for the housekeeping mishaps, and let you know we value this feedback to continue to train our staff on delivering a great guest experience every day. We are happy to hear you took advantage of the discount provided at the Marriott restaraunt... More 

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