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Holiday Inn Express Hotel & Suites South Portland

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303 Sable Oaks Drive, South Portland, ME 04106
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Holiday Inn Express Hotel & Suites South Portland
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314 Reviews from our TripAdvisor Community

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Southwest Harbor, Maine
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great stay! Incredibly comfortable beds with multiple firmness in pillow choice is standard. My hubby grabbed firm and I sleep on soft. Clean. Suites are roomy. Fabulous location....close to the airport and the mall. Indoor pool. Friendly staff. Breakfast included. And if you are a Maine resident....ask for the Maine resident rate which is their lowest. Lower than AAA or... More 

Helpful?
Thank islandfoodie04679
Conyers, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was very clean, well-priced, and managed by some very helpful staff. The location was close to many of the area attractions. I will definitely stay here again the next time I'm in the Portland area.

Helpful?
Thank Dan L
Bangor, Maine
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed overnight 01.07.16 for flight out on the following morning. Great room, comfortable bed. Parked vehicle, no problems at all. Called hotel once we landed, shuttle there before we got our bags. Took us right to the vehicle. Great customer service. Unfortunate that continental breakfast didn't start until 630am.

Helpful?
Thank mElIsSa0613
Thetford, Vermont
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 6, 2016 via mobile

We stayed here for two nights last summer, while visiting Portland and local beaches. What a perfect location at a great price for our purposes! We were a close drive to everything we wanted to do, very convenient location. Our room was more than adequate; traveling with a small child, I really appreciated having the additional space to spread out... More 

Helpful?
Thank badbcatha
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 4, 2016 via mobile

I saw on other reviews that the hotel was worn and tired. I thought that it looked recently remodeled. The lobby was very nice and the room was clean and comfortable with nice furniture, micro wave, and refrigerator. The location is great and not being sure of the summer rate it seems like it would be a great alternative to... More 

Helpful?
Thank george b
Fredericton, Canada
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 3, 2016

I have stayed in this hotel several times! I always love the rooms, and service! The shuttle drivers (Ian) are fantastic! The food at breakfast was always hot and replenished! I will stay here again!!!

Helpful?
Thank Laura G
California
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed December 16, 2015

Room was spacious. Nice view of the airport. The couch in it had a big stain on one of the cushions, and the coverlet on the bed had been scribbled on with a pen – two things that probably would not have been too hard for the property to clean. But otherwise, the room was clean. Gym was OK. Warm... More 

Helpful?
Thank elooper
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear elooper, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our rooms to be spacious. On the other hand, we would also like to apologize for the less than satisfactory breakfast experience you had and for falling short of your expectations regarding our... More 

Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 3, 2015

We received a very large suite, c/w kitchenette, living area. True to their policy, they had complimentary snacks etc, being a welcome thing after a long day on the road.... hottub and pool also being an excellent plus... great complimentary breakfast.

Helpful?
Thank Aubrey N Theres... C
1 review
3 of 5 stars Reviewed November 19, 2015 via mobile

In it's day this was a great hotel. The years have not done it any good. Wear and tear is noticeable from door finishing to the same worn couches in the lobby. Breakfast was ok. Juice had run out, the overflow tray was about to run over and the second day the pancake maker was broken which was disappointing as... More 

Helpful?
Thank CdnK
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear CdnK, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the beds. However, we’re sorry we fell below your expectation regarding the property condition and breakfast experience. We will address these concerns. We take all reviews positive and negative very seriously,... More 

North Ferrisburg, Vermont
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 9, 2015

This was a decent hotel to sleep and shower. However, it did seem a little dated compared to the other IHG hotels we have stayed at recently. The staff was friendly and we didn't eat the breakfast, however, it looked like a lot of folks were enjoying that. It was close to our destination so it worked for us! Very... More 

Helpful?
Thank Chelsea C
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear Chelsea C, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our staff to be friendly and our location to be convenient. However, we would like to apologize for falling short of your expectations regarding the condition of our hotel. We give the... More 

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