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Holiday Inn Express Hotel & Suites South Portland

2.5 of 5
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303 Sable Oaks Drive, South Portland, ME 04106
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1 room 1 guest
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Holiday Inn Express Hotel & Suites South Portland
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284 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Ottawa, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed one night before taking cruise ferry to Nova Scotia. Hotel is ok with decent lobby/ breakfast area. pool ok for kids. Close to retail (Maine mall) and food options. Room was large with a sitting area and two doubles. cleanliness was average. Shower water pressure was pitiful. Free breakfast was standard fare although one thing that struck us as... More 

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Montreal, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there after a day at the beach. We had a suite with 2 double beds and a sofa bed. The beds were SO COMFORTABLE!!! They had really nice pillows and pillow top mattress was much better than I expected. My daughter said I want to go back to the same hotel next year it was so comfortable. Small... More 

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Greater Toronto
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Busy time of year to book anything near the coast so we were happy to find a reasonable room with wifi, parking, and breakfast included. Had a King with queen sofa. Room was clean and we were across from the elevator, but it was quiet. Elevator was quick. Breakfast was generous. Would definitely stay here again.

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New Brunswick, Canada
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room was comfortable with quality mattress. We like our pillows firm and unfortunately the ones we had were softer. Property is kept clean with friendly staff. Breakfast area and food is typical for this hotel brand.

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New York City, New York
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 28, 2015

Pleasant, clean, quiet --- small suites (or large room however one would describe a semi-detched sink and kitchen area) --- not distinguished but has all minimal necessities for a short stay --- friendly staff --- arrived late but everything was in order -- breakfast not terribly interesting but copious --- would stop there again on my way from here-to-there

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear LKardish, Thank you for taking the time to relay your comments regarding our property during your recent stay. It is very pleasing to know that you would choose to stay with us again. I also appreciate and wish to thank you for the kind comments towards the staff. Please accept my apologies if the breakfast fell short of your... More 

West Lawn, Pennsylvania
Level Contributor
72 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed July 19, 2015

We stayed here for one night on our way to downeast Maine. The property is located close to the airport, mall, and the expressway which made the location ideal for us. The property was undergoing a renovation outside the lobby which wasn't much of an inconvenience. Our room was clean and comfortable and the front desk staff were pleasant. The... More 

Was this review helpful? Yes 1
Hilo, Hawaii
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 18, 2015 via mobile

Decide to try another Holiday Inn after our disappointment with the one in Bar Harbor. We did not have reservation but was able to get a room, no problem. Was so pleased with room that we ended up staying two Days. Great free breakfast and good desk staff. Could of had more. Aloha but still not bad. Would stay there... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 12, 2015

The front desk was very accommodating and gave us a similar, but smaller room and discounted it by 50%. For some reason, our original room showed available in their system, but when they checked it they found it wasn't cleaned by housekeeping properly. Instead of making up an excuse, they were upfront, apologized, and gave us a very fair accommodation.... More 

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JasonBartlett, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear Stuart S, Thank you for staying with us, and for taking the time to review your experience. We appologize that there was a mix up on our part with your reservation. We are happy to hear that our staffs response the the situation was accepatable, and that you enjoyed your stay with us. We appriciate your business and your... More 

montreal
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 11, 2015

Our reservation was made from the road, so it was not planned in advance to stay in Portland. This property is located in a business park next to the Jetport and the expressway - which makes it a convenient location although it was somewhat hard to find even with the GPS. And in spite of that, was quiet. The check... More 

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JasonBartlett, Owner at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear Bluenose1957, Thank you for staying with us, and for taking the time to review your stay. We are delighted to hear you found our property convenient and comfortable. We do hire new staff this time of year, as we are in our busy season. We appriciate your understanding and patience as we train them to be comfortable and efficient.... More 

1 review
3 of 5 stars Reviewed July 8, 2015

Our visit here went as planned. The front desk personnel were friendly and efficient. We ate at the continental breakfast several times and there was a nice array of choices f From cereals to yogurt to coffee and juice. The hotel was quiet. You could not hear people in the hallways coming and going. The rooms were well appointed ,... More 

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JasonBartlett, General Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear Dan H, Thank you for staying with us, and for writing a review of your stay. We are happy to hear you enjoyed your stay, and found our staff friendly, our breakfast plentiful, and our rooms well appointed and comfortable. We will look into the water pressure, and increase if possible. Our doors are typically open during the day,... More 

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