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All 12 South Portland hotels

Holiday Inn Express Hotel & Suites South Portland

2.5 of 5 Hotel   |   303 Sable Oaks Drive, South Portland, ME 04106
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Ranked #9 of 12 Hotels in South Portland
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254 reviews from our community

Traveler rating
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    58
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    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Windham, Maine
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I recently stayed at this hotel for one night to use their park and fly package to catch a flight the next morning and leave my car for the week. The hotel is about a seven minute ride to the airport and two minutes to the Maine Mall area where there is a wide selection of budget to moderate priced... More 

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Taunton, Massachusetts
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This location is near the Maine Mall and the Jetport but is quiet . The front desk was very helpful when I asked about a place for supper and she referred me down the road to the Marriot. The room was large and well equipped. I had a great night sleep

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Windham, New Hampshire
1 review
1 of 5 stars Reviewed 2 weeks ago

I have never had such a horrible experience at a hotel. Staff was not prepared to handle the numbers staying at the hotel, therefore some of the guests in our party did not have sheets or blankets for their beds. We finally did get some but not until we made another request on the second night. The staff at the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear jgbrea, Thank you for taking the time to review our hotel. It is always our top priority to provide a great and satisfying stay for our valued guests. It is regrettable that the level of service you have received from our hotel staff was not at par with your standards. I would love to regain your faith in our... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

Nice location. Horrible service by the front desk (Rachel) She was smug had a sour face and poor attitude from the momment we walked in. We were told that the hotel ran out of blankets and sheets for the pull out couch. Booked the hotel in advance for our party of three. Front desk made it seem we should have... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear pkell59, Thank you for taking the time to share your feedback regarding your stay with us. I am happy to read you like our hotel location and rooms. However, I am sorry the service you received from our staff did not live up to your expectations. We are always working to be the best we can be and improve... More 

Lowell, Massachusetts
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The front desk staff is not helpful and not friendly at all. When you walk into the hotel, they don't even look up let alone say hello. They are not accommodating at all! The supervisor can't answer any questions and there is no way to contact a manager. They ran out of blankets and could not handle a full hotel.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear carole G, Thank you for your review regarding your recent stay at Holiday Inn Express Hotel & Suites South Portland, ME. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward... More 

Saint John, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I always liked the rooms in this hotel as it has a sofa/chair/desk with a little kitchen in the entry and the bed is semi-separated by a partial wall. The furniture is getting a bit rough and the carpets are starting to show their age, especially in the hallways. In front of the elevators, the carpets are all bunched up... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear Roland G, Thank you for taking time to review your stay at our property. It is our pleasure that you gave us another opportunity to host you again recently. I understand that not all aspects of our hotel were able to satisfy you. Allow me to apologize for the inconvenience you may have experienced, particularly with the noise levels.... More 

North Wildwood, New Jersey
Top Contributor
72 reviews 72 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 11, 2014

We arrived late in the day to the hotel and was very pleased to find that the hotel was located a mile from the Maine Mall where there were many different choices for dinner. The breakfast was OK, plentiful but not the best quality eggs. We have had the same type of eggs in other hotels that were tasty but... More 

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Seattle, Washington
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed November 8, 2014

From the outside the hotel looked great. Once inside it was not what I expected. The floors were dirty. The carpet in the hallways was bunched into the center of the walkway, causing a huge tripping hazard. The rooms were supposedly non smoking. My room smelled musty and must have been a smoking room in the past. The furniture was... More 

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eastham
Contributor
15 reviews 15 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 19, 2014 via mobile

We needed a hotel for a stop between Nova Scotia and Boston. This hotel was fine but it was dirty, sticky floor in the elevator, stains on the upholstery in our room. Breakfast was ok, typical Holiday Inn Express. Easy access on and off 95.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear Easthamite b, Thank you for taking the time to post your comments. We are so glad you liked the convenient location of our hotel in the area. We would like to apologize for the issues you had during your stay. It is regrettable that we fell below your expectations. We want to assure you that our hotel is very... More 

Champaign-Urbana, Illinois
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 30, 2014

We got a King suite for $99.95 with a coupon from the Maine visitor's center near Portsmouth. Without the coupon it would have been $169.95!!! The suite was unbelievably spacious, with a couch, tables & chairs and separate areas for the desk as well as the sink/mirror area. It had everything: frig, microwave, coffee, iron, hair dryer, wardrobe, plenty of... More 

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Additional Information about Holiday Inn Express Hotel & Suites South Portland

Address: 303 Sable Oaks Drive, South Portland, ME 04106
Phone Number:
Location: United States > Maine > South Portland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites South Portland 2.5*
Number of rooms: 130
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Also Known As:
Holiday Inn Express Hotel And Suites South Portland
Holiday Inn Express South Portland
Holiday Inn South Portland
South Portland Holiday Inn
Holiday Inn Express Hotel & Suites South Portland Maine

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