We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel Portland, ME

Hotel deals
Hotel website
363 Maine Mall Road, South Portland, ME 04106
Special Offer
Book Now & Save Up to 20%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
DoubleTree by Hilton Hotel Portland, ME
Professional photos View all
Browse nearby
DoubleTree by Hilton Hotel Portland, ME
Write a Review

488 reviews from our community

Traveler rating
    148
    163
    94
    62
    21
See reviews for
118
144
23
139
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (488)
  • Mar-May only
    (115)
  • Jun-Aug only
    (149)
  • Sep-Nov only
    (154)
  • Dec-Feb only
    (70)
All months
There are newer reviews for DoubleTree by Hilton Hotel Portland, ME
See the most recent reviews
Casco, United States
1 review
5 of 5 stars Reviewed June 29, 2014

As good as any 5 Star Hotel, the staff is the BEST and the food is excellent. Good Gym, pool, a very clean, high end and comfortable room, nice lobby and, again, the staff is as friendly and helpful as any I have met.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you again for sharing your feedback with us and for choosing our property as your home away from home! As I mentioned to you before, we always enjoy your visits and are looking forward to many more in the future! I'll certainly share your feedback regarding our service with the team! See you soon! Best Regards, Nick Shumate Rooms... More 

Tacoma, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2014

My lady friend and i travel regularly around Maine to visit friends and family. This was our first of what i'm sure will be many stays here! Property is very clean. Food and drink is top notch. Check and and check out very efficient thanks to the front desk team of Arial, Angie and a couple others i sadly forget... More 

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for taking the time to share your feedback from your recent visit to our property. It is great to hear that you enjoyed our service, especially from Ariel, Angie, Travis and Betty. I will be sure to pass along your kind regards to them! With our recent and future changes, your question is exactly right: Why stay anywhere... More 

Hudson, Ohio
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 26, 2014

Stayed in this hotel 6/23 for business. Spend 100-120 nights per year in Hilton properties, and would classify this D/T property as average. Pros: Inviting staff, spacious executive lounge, well priced food at restaurant. Reasonable room rates. Cons: Room was colossally tired, and badly needed renovation. To me, I can care less about the lobby, restaurant, hallways, etc. If the... More 

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I'd like to start by thanking you for choosing our property and your loyalty to the Hilton brand. It is always nice to hear feedback from our valued Diamond members about what our property can improve on. Our ownership is committed to ongoing renovations to improve upon our product. In recent months we have undergone exterior renovations to our parking... More 

Cape Cod, Mass.
2 reviews
4 of 5 stars Reviewed June 25, 2014

Friendly and helpful service, clean rooms, affordable and decent restaurant that isn't overpriced. If you need to stay near the Portland Jetport, it's a great place to go. Walking distance from the Maine Mall, next door to a Cracker Barrel and across the parking lot from Tim Horton's. There's also a Starbucks next door.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for taking the time to share your feedback from your recent visit to our property. It is very nice to hear that you enjoyed the hotels service and accommodations. The area around the hotel has truly grown in the last few years, with the Starbucks just opening last month! Come back and visit us again soon! Warmest Regards,... More 

Bangor, Maine
Top Contributor
57 reviews 57 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 20, 2014

Overall, I was very satisfied with my stay at the Portland Doubletree. It was perfect for a one night stay at a very reasonable rate. The staff upon arrival, were very welcoming and I enjoyed the welcoming cookie. The room was clean and well maintained. No complaints here.

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for choosing to stay with our property while you traveled to Portland, Maine. It is nice to hear that you enjoyed your visit with us! Please think of us again the next time you are in the area! Warmest Regards, Nick Shumate Rooms Division Manager More 

Southampton, United States
1 review
5 of 5 stars Reviewed June 19, 2014

This is the 2nd time we have stayed here. They were able to accommodate a large group of people attending a baseball tournament for the weekend. Great hotel - very clean, comfortable beds. Staff was friendly and helpful

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for choosing to stay with our property while you were in Portland Maine. It is very nice to hear that you enjoyed your experience with us! I hope that during future tournaments, you choose to come see us again! Best Regards, Nick Shumate Rooms Division Manager More 

Lincoln, United States
1 review
3 of 5 stars Reviewed June 19, 2014

I normally prefer to stay at a Hampton, but when I think of Double Tree, I think a step up from the Hampton. I was truly disappointed as the first room smelled of smoke, I was moved. Second room was OK. It appeared to need updating, looked old and wore down. Was not impressed with this Double Tree Hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I appreciate you taking the time to share your thoughts from your recent visit to our property. I truly apologize that your experience with us wasn't up to our expectation. I'd like to start by saying that our hotel is a 100% smoke free property. Unfortunately sometimes there are other guests that do not abide by this rule, and it... More 

New York City, United States
1 review
3 of 5 stars Reviewed June 18, 2014

Rooms were nice but the beds were way to small for a regular married couple to sleep in , they are twins, smaller then a queen size bed, I did not get any sleep the first night , had to bring in a single bed for our other child to sleep in. If I new this I would have stayed... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for sharing your feedback from your recent visit to our property. I'm sorry to hear that your rest wasn't as good as we would prefer. I will let you know that we have rooms with two double beds (slightly smaller than a queen) and rooms with king size beds. We also have suites on property that have a... More 

Fort Myers, United States
1 review
4 of 5 stars Reviewed June 16, 2014

The room was very clean, the service was excellent, the staff was friendly. I love the warm cookies they give each night. It was a great location with the mall across the street, a movie theater and numerous restaurants to choose to eat from.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

It is very nice to hear that you enjoyed your recent stay at our hotel! Thank you for taking the time to share your feedback, I'll be sure to let the staff know what you said! Please think of us again the next time you are in the Portland area. Warmest Regards, Nick Shumate Rooms Division Manager More 

Granite Falls, Washington
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 13, 2014

Had a great experience staying at this hotel. The rooms are spacious and well appointed. The beds are extremely comfortable. The property is located directly across the street from the Maine Mall where there are plenty of restaurants. There is a Starbucks across the parking lot from the hotel.

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for taking the time to share your thoughts from your recent trip to our property. It is very nice to hear that you had a pleasant stay with us! It is also nice to hear that our guests are already enjoying the convenient location of the new Starbucks! Think of us again the next time you are in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

67 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Room/suite (10)
Viewed
Dining (1)
Viewed
Bathroom (9)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (7)
Viewed
Dining (9)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (4)
Viewed
Room/suite (10)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question