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All 11 South Portland hotels

DoubleTree by Hilton Hotel Portland, ME

3.5 of 5 Hotel   |   363 Maine Mall Road, South Portland, ME 04106
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62%
Ranked #6 of 11 hotels in South Portland
A recent review
3 of 5 stars reviewed yesterday
SweetSydneyToronto Toronto
  • Reviews (351)
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351 people have reviewed this hotel

Traveler rating
    102
    118
    67
    49
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88
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102
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Toronto
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Usually Double Tree is a cut above the rest. The room rate was $279 plus taxes. We have stayed in a beautiful Double Tree in Key West and I booked this hotel expecting the same quality. It was an older hotel built in the 70's and we upgraded to Executive Floor with our points expecting something great. As soon as... More

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Stroudsburg, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Nice hotel in a great location right off highway and right across the street from a large mall. There is a Chipotle, Cracker Barrel and Starbucks right in the hotel parking lot! Rooms are well appointed and very clean. Staff is friendly and nice.

Review collected in partnership with DoubleTree by Hilton

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Boston, Massachusetts
Top Contributor
79 reviews 79 reviews
36 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First off: the hotel is expensive. I expected something like a 4 start environment for that price - well, it's not. Staff is super friendly, rooms are clean, no complaints. Feels somewhat "old-school" though, just nothing outstanding - and breakfast should be included. Make sure to get a room as high up in the two small "towers" as you can.

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for your feedback from your recent stay with our property. While it sounds like everything was good, it also sounds like things would have been a little better had the rate been lower. I'd also like to let you know that our hotel does offer a breakfast package, but breakfast included with all guestrooms is something that the... More

Boston, Massachusetts
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Good location from 95 and Mall across the street but this hotel isn't up to Hilton standard. Staff were nice but unprofessional. The whole place needed more management. I entered my room and immediately banged my ankle off the bed frame. The king bed was pushed back and bed frame sticking out but hidden by bed skirt! So , I... More

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

First and foremost I wanted to thank you for your loyalty to the Hilton brand. I always appreciate hearing feedback from our loyal Hilton Honors members! I truly apologize for the issues that occurred during your visit. I will certainly be sharing this feedback with our evening manager, as not only was this manager on during your stay, but we... More

Rigby, Idaho
Top Contributor
176 reviews 176 reviews
170 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Typically I don't enjoy staying at old hotel properties. The Doubletree in Portland has made it work however, and I had a great stay. The rooms at this property are located in two circular towers, so the inside walls spread apart as you move further from the center, which is where the elevators and stairwells are. It is reminiscent of... More

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for choosing our property during your trip to Portland Maine. It is nice to hear that you ended up with us, even though you typically don't stay at older hotels. While yes our hotel is older than some others, we have done extensive renovations as you mentioned. We are continuing to do more as well. Focusing on the... More

Rochester, New York
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Double Tree in South Portland is a nice place to stay for business, It is across from the Maine Mall. Close to the highways. The rooms are clean, the best room are on the Hilton Honors floor's 7 and 8. The lounge is very nice, but the food verity is very limited, but it serves a purpose for water... More

Review collected in partnership with DoubleTree by Hilton

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for taking the time to share your thoughts regarding our property. I'm happy to hear that overall you enjoyed your visit with us. Yes we do have a one of a kind Executive Lounge for all of our Gold and Diamond members as well as guests who book that level. The room includes Hors D'oeuvres in the evening... More

Milwaukee
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location, not bad price and nice hotel room. I felt the hotel offered some nice amenities, however, we didn't use them since we stayed out to tour the town in our stay. Also, for as nice as the hotel was, it was pet friendly, which was outstanding. It's hard to find nice hotels that accept dogs, this was a... More

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for choosing to stay with our property while you were in the Portland area. It is nice to hear that you and your family (including your pets!) enjoyed the visit. Remember we are a pet friendly hotel, and we don't charge a fee for them either! Come and see us again soon! Best, Nick Shumate Rooms Division Manager More

1 review
2 of 5 stars Reviewed 1 week ago

For the price, this hotel was very disappointing. There were no lights at the entrance. Very dark and dangerous. There was black water coming out of the tub drain. The elevators smelled like smoke. The carpets throughout the hotel and in our room were filthy.

Review collected in partnership with DoubleTree by Hilton

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I'd like to offer you my sincere apologies for the experience that you had with our property. I truly appreciate you taking the time to share your thoughts from your recent visit with us. While I found this alarming, I know that we can always do better. To start we are in the process of getting new carpet and wallpaper... More

Quebec City, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

we went to the Double Tree this Spring. Nice hotel it didnt lose points because of the rooms, nor the pool. The little problem is that it had no breakfast, no snacks. though it gives you a free cookie, thats all you have. So if you pay 200$ thats way to much. we used the coupons and had a great... More

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for choosing our property during your trip to Portland, Maine. I know there are many hotels to choose from, and I appreciate that you chose ours! I'd like to thank you for your feedback and I'd like to share a little information. I'd first like to add that the property has many features that are complimentary that at... More

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Me and my family stayed at this hotel on an employee rate because I work for hilton I get a discount, we ended up getting a double which worked out to our advantage with 2 kids and a dog. They had a pool which we did get to use and it's a great size and not to cold like most... More

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I'd like to start by thanking you for staying with our property during your trip to Portland, Maine. The Hilton travel program is a great benefit for employees of Hilton properties, so it was nice to hear that you were able to use this great benefit! In addition I'd like to apologize for the manner in which extending your reservation.... More

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Additional Information about DoubleTree by Hilton Hotel Portland, ME

Address: 363 Maine Mall Road, South Portland, ME 04106
Phone Number:
Location: United States > Maine > South Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland, ME 3.5*
Reservation Options:
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Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in South Portland
Hotel Class
Official Description (provided by the hotel)
The Newly Renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door from Maine's largest mall; The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 
Number of rooms
219

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