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All 12 South Portland hotels

DoubleTree by Hilton Hotel Portland, ME

3.5 of 5 Hotel   |   363 Maine Mall Road, South Portland, ME 04106
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Ranked #6 of 12 hotels in South Portland
A recent review
5 of 5 stars reviewed 2 days ago
Richard C Summit, United States
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373 people have reviewed this hotel

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Summit, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent facilities, service, and location. Front desk was helpful and informative. Rooms were set up well and very clean. Bathroom and towels were great. Bedding was super comfortable. Bathroom could have a few more additional bar soaps to accompany the soft soaps. The array of bathroom toiletries were a wide selection and high quality.

Review collected in partnership with DoubleTree by Hilton

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Richmond, Virginia
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel Aug. 2014. Hotel is 2 round buildings, therefor the beds are slanted on a slight angle. The rooms are very clean with lots of space. The help was very kind.Nice dining room and bar. Across the street is a large mall. I enjoyed my 4 nights stay

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Hicksville, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I loved staying at this hotel. The bed was very comfortable and I slept very well. The breakfast was great with fresh, tasty choices. I was on the 8th floor which is part of the HHonors program. It was very quiet and I loved having a robe and slippers to use.

Review collected in partnership with DoubleTree by Hilton

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swansea, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

hotel was nice,but hallways are small and the housekeeping personnel left large carts in the hallway which made it difficult to get by. Also the linen room was left open 24 hours a day with dirty linen which is not very attractive.

Review collected in partnership with DoubleTree by Hilton

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Milford, United States
1 review
4 of 5 stars Reviewed 1 week ago

I really like the location and the hotel except for my mattress and there is no fridge in the room. The staff was friendly but i asked for early check in which didn't happen and I was promised. I would still go back here again because of the location and it looks pretty. I also loved the pool

Review collected in partnership with DoubleTree by Hilton

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for taking the time to let me know how everything went with your recent stay. While I wish everything went exactly perfect, I do appreciate you letting me know what your issues were so I can share them with the staff and make improvements. It is also not often that we hear of guests having issues with our... More

Willimantic, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

the hotel is nice but the parking lot is very open and no security you leave car at risk . staff are very pleasant. there are no refrigerators in room . they leave the doors off the second tower unlocked till ten pm anyone can walk in. this is not what you pay for when you pay their rates .... More

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I wanted to sincerely apologize for the experience that you had with our property. Certainly housekeeping and the cleanliness of our entire hotel is of the upmost importance to me and all of management here at our property. I'd also like to share that rate and price are relative to season. With that said rates during our busy summer months... More

Matawan, New Jersey
2 reviews
4 of 5 stars Reviewed 1 week ago

Staff are very nice and the restaurant food exceeded my expectations. The beds are comfortable as always. The bathroom could have used a little bleach but other than that a nice stay. Saw families with kids have a wonderful time in the pool.

Review collected in partnership with DoubleTree by Hilton

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for choosing our property and sharing your feedback from your recent visit. It is nice to see that overall you enjoyed your time with us. If you wanted to share any more details regarding your housekeeping experience, please feel free to reach out to me directly. Thank you again for staying with us! Best, Nick Shumate Rooms Division... More

Lexington, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hotel was clean with good service. Restaurant service for breakfast was poor. I had to ask for water to drink each of the three days i was there. Get up and ask for refills at the bar and listen to why the food was not available each of the three mornings when I arrived after 6:30.

Review collected in partnership with DoubleTree by Hilton

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I'm so sorry to hear about your experience with our restaurant. I certainly will be sharing this feedback with our food and beverage team, and we will use it as a tool to get better. It is nice to hear that you enjoyed the rest of your visit, and I can assure you that this type of feedback will make... More

Halifax, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were staying overnight in Portland en route to New York. This hotel is in a good location and is well kept and comfortable. Our service was very good. The only downside is the cost -- it is a bit pricey for what you get. The cookies are a nice touch and delicious!

Was this review helpful? Yes 1
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for choosing our property during your trip to Portland, Maine. It is nice to hear that you enjoyed your time with us. As for the rates this time of year, they are relative to the market. This is high season, so our rates and rate at other properties will be a lot higher than other times of year.... More

Wells, Maine
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We are always please with our stay at the Double Tree in Maine. Our daughter's wedding reception and hotel stay for many family and friends was here. They talk about it still - a year later! And when we checked in for a recent visit to celebrate out 28th anniversary, the staff remembered us from our daughter's wedding. We love... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I'm very happy to hear that you continue to choose our hotel as the place to get away while you are in Portland, Maine. Your daughter’s wedding reception was such a nice event for the hotel that the whole staff truly enjoyed. Happy anniversary once again, and come see us for next year’s anniversary! Best Regards, Nick Shumate Rooms Division... More

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Additional Information about DoubleTree by Hilton Hotel Portland, ME

Address: 363 Maine Mall Road, South Portland, ME 04106
Phone Number:
Location: United States > Maine > South Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland, ME 3.5*
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Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in South Portland
Hotel Class
Official Description (provided by the hotel)
The Newly Renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door from Maine's largest mall; The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 
Number of rooms
219

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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