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DoubleTree by Hilton Hotel Portland, ME

3.5 of 5 363 Maine Mall Road, South Portland, ME 04106
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DoubleTree by Hilton Hotel Portland, ME
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DoubleTree by Hilton Hotel Portland, ME
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451 reviews from our community

Traveler rating
    139
    152
    85
    57
    18
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107
133
20
132
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Auburn, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I would recommend this hotel if you are someone who is extremely particular. The hotel is very, very clean and the breakfast buffet was hot, tasty and had a variety of everything. The location is perfect for someone with teenagers because it's right across from the mall.

Review collected in partnership with DoubleTree by Hilton

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boston, MA, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

had to drive around twice to figure out where the lobby was. In the lobby area event rooms had doors open with strewn chairs and tablecloths; very poor housekeeping on the main floor. Event manager planning a wedding with a couple in the lobby while guests were coming and going; amaturish. only highlight: room was quite good and bar was... More 

Review collected in partnership with DoubleTree by Hilton

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Sturbridge, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great hotel, great and friendly staff. You'll love the bar and quality of the food in the restaurant. This hotel is frequented by many business travelers. Rest assured you'll meet them at the bar and have quality conversations with most. Don't be shy! I've met some cool people who were traveling through just like me, away from home and looking... More 

Review collected in partnership with DoubleTree by Hilton

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I'd like to thank you for your loyalty to our property and to the Hilton brand. I appreciate you taking the time to share your feedback from your visits with us. I look forward to your continued stays with our property as well. Thank you again for staying with us! Warm Regards, Nick Shumate Rooms Division Manager More 

Halifax, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Stopped at this hotel due to close proximity to highway after a 10-hour drive. Welcomed by hotel staff and after settling in, had a wonderful dinner in the restaurant hotel with wonderful food and exceptional service from Isaac! What service! Such thoughtfulness! We will return!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you again for choosing our property during your visit to Portland, Maine. I wanted to let you know that I shared your feedback with Isaac and our management team thanked him for his exceptional service! I look forward to seeing you again during your next visit. Warmest Regards, Nick Shumate Rooms Division Manager More 

Lewiston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent room, service and price. Very accomodating staff. Clean quite room which was very spacious and a very comfortable mattress. If I had to pick at something, it would be the pillows, however, my wife loved them...

Review collected in partnership with DoubleTree by Hilton

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for taking the time to share your thoughts from your recent stay with us. It is nice to see that you and your wife enjoyed your visit with us. The next time you visit us, please feel free to ask us for different pillows. We do offer feather and foam pillows, and perhaps one of them would be... More 

Massachusetts
Top Contributor
348 reviews 348 reviews
79 hotel reviews
166 helpful votes 166 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel several times, and I like it. The rooms are pie-shaped, since the hotel itself is round, so the bathrooms are a bit small, but all in all, it's a good hotel if you're visiting the Portland area. (Right across the road from the "Maine Mall", down the street from the airport, and a short 10-15... More 

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

First and foremost I wanted to sincerely thank you for your loyalty to the Hilton brand. I truly always appreciate hearing feedback from our valued Hilton Honors members! I wanted to offer my apologies for our lack of communication regarding the breakfast hours in the lounge. For our Gold and Diamond members we offer access to the lounge, which has... More 

Bristol
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My father had an award ceremony to attend for his job occupation at the DoubleTree and our weekend spent there was great. Comfy beds, clean rooms, nice amenities, and a coffee bar in the lobby was most helpful. The bathrooms weren't bad. The hotel set up the ceremony nicely. It was absolutely perfect.

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for staying with our property while traveling to Portland, Maine. Congratulations to you father on the award. I'm happy to hear that you enjoyed your visit and I hope you will decide to come visit us again in the future. All the best, Nick Shumate Rooms Division Manager More 

Bangor, Maine
1 review
3 of 5 stars Reviewed December 24, 2014

I'll start by saying my fiancee and I have stayed here several times over the past year and a vast majority of those visit were excellent, which is why we keep coming back. Our most recent visit was impressively bad though. We always get a suite because we really like the extra space. The suite we stayed in on this... More 

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I'd like to start by thanking you for your loyalty to our property. I appreciate hearing that you have stayed with us several times over this past year, and I do hope that you will continue to choose our property. With that said, I would like to apologize for the latest experience that you had. Certainly from the feedback that... More 

Topsham, United States
1 review
4 of 5 stars Reviewed December 13, 2014

We have stayed at this particular hotel several times due to its location. Staff is very accommodating. Room does not offer many amenities; no fridge. Bathroom is tiny and can only accommodate one person at a time.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for your continued loyalty to our property. It is nice to hear that you continue to choose our property while you come to the Portland area. For future reference we do have rooms in the hotel that have microwaves, refrigerators and access to our Executive Lounge. This lounge has breakfast in the morning each day and drinks and... More 

Rolling Meadows, Illinois
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 12, 2014

The hotel is a circle so the room shape is kind of weird but they are very nice. Staff was great. Even let me use their computer to print out an important document. The light dinner and breakfast in the executive lounge was very good, and the workout room was great.

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for taking the time to evaluate and share your thoughts from your recent visit to our property. While the structure of our hotel is certainly different than most properties, it does certainly bring a unique look and feel to each of the guest rooms. It is nice to see that you enjoyed your time with us and I... More 

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Additional Information about DoubleTree by Hilton Hotel Portland, ME

Address: 363 Maine Mall Road, South Portland, ME 04106
Phone Number:
Location: United States > Maine > South Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland, ME 3.5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Hotel Style:
#2 Business Hotel in South Portland

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