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All 11 South Portland hotels

DoubleTree by Hilton Hotel Portland, ME

3.5 of 5 Hotel   |   363 Maine Mall Road, South Portland, ME 04106
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Ranked #6 of 11 hotels in South Portland
A recent review
4 of 5 stars reviewed yesterday
Steven G Portland, United States
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274 people have reviewed this hotel

Traveler rating
    75
    95
    46
    44
    14
See reviews for
66
75
14
74
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Portland, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Due to the age of the hotel it needs some upgrades. I have to say the bed was very comfortable!! The service was very good and friendly! The location is good, lots to do around within walking distance if you like to cross 4 lanes of traffic. I would recommend a stay there, just also recommend they do some upgrades... More

Review collected in partnership with DoubleTree by Hilton

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Perkasie, United States
1 review
4 of 5 stars Reviewed 1 week ago

My husband and I decided to get away for the weekend and stayed at the hotel. We had a wonderful experience at the hotel along with exploring the Portland, ME area. We will definitely be back once the weather gets warmer.

Review collected in partnership with DoubleTree by Hilton

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for staying with us during your weekend away! I'm happy to hear that you enjoyed the get-away and that you'll be returning to see us soon. Please feel free to reach out to me directly during your next visit. Best Regards, Nick Shumate Rooms Division Manager More

Medford, United States
1 review
3 of 5 stars Reviewed 1 week ago

I stayed on the top floor and they were having elevator issues the one night I was there. Walking up 8 flights of stairs with luggage wasn't ideal. The "flusher" to my toilet also somehow stopped working during my one night stay. Having to leave and use a public restroom in the middle of the night also is not ideal.

Review collected in partnership with DoubleTree by Hilton

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for choosing to stay with our property during your visit to the Portland area. While it is difficult to hear that your stay wasn't entirely pleasant, I appreciate you letting me know what happened, so it can be addressed in the future. I truly apologize for the issues that arose. I can understand your frustrations, certainly not the... More

Lamoine, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great staff, they were all very helpful and their appearance was professional. In all a very clean place to stay even with the construction going on outside. Everything to do with the conference including seating, meals and hospitality were top notch.

Review collected in partnership with DoubleTree by Hilton

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for sharing your feedback from your most recent visit to our property. I will be certain to share your thoughts with our management team during our upcoming meeting. While the parking lot construction is going on now, we hope to be finished very soon! Please come see us again. Warm Regards, Nick Shumate Rooms Division Manager More

manchester, United States
1 review
3 of 5 stars Reviewed 1 week ago

If you want a happy day with family ruined by a poor attitude and substandard service, please visit Noe at the bar at Double Tree. The food is overpriced but not all that bad, there are many other reasonable places to eat in the vicinity of the hotel.

Review collected in partnership with DoubleTree by Hilton

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for choosing to stay with our hotel. I can't apologize enough for the lack of service you received from our bar. I would like to let you know that this is not a reflection of what our hotel is or what our hotel wants to be. I assure you that this is and will be getting addressed by... More

miami, fl
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The property is very clean and centrally located however all things in Portland Maine are centrally located. This is a very small town with the nicest people I have even consistently been around. you can literally get around a full day between downtown and the airport and never get your rental off of full. Check In: So there was a... More

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I'd like to start by thanking you for choosing to stay with our hotel while you are in Portland, Maine. You're right that this is a small town with a lot of places to stay, and I certainly appreciate you choosing our hotel. I also appreciate your detailed feedback which will help me directly in training our staff to get... More

Lowell, Massachusetts
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I were here for a few nights last week-this used to be a Wyndam Hotel and Hilton has done a lot to upgrade the rooms. We have been several times and our room was always clean-customer service polite and willing to help at any time. It was somewhat disconcerting to discover that the beautiful footbridge and gardens... More

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for your continued loyalty to our property. I'm happy to hear that while you are in the Portland area, you choose us! Our parking lot and landscaping is being worked on in the next week. Once complete, we will have a brand new curb side appeal. Please make sure to visit us soon to see the completed product!... More

Wakefield, RI, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

This property was one of the dirtiest hotels I've ever stayed in. The lobby, halls and room floors look like they hadn't been cleaned in weeks. The only saving grace of the hotel was the restaurant where the food was pretty good but overpriced.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for taking the time to share your feedback from your recent visit to our property. While the content of your feedback is difficult to hear, I appreciate the feedback to hear how our hotel can get better. I assure you that I talk all feedback to heart and I will work with our housekeeping staff to get better.... More

Skowhegan, Maine, United States
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

.This hotel is very nice. I have stayed at other area hotels to avoid my long commute. The rooms are very clean and spacious with modern furnishings and comfortable bed. The mall is right across the street along with other stores and restaurants nearby. It has a bar and restaurant on sire and offers room service. The hotels online posted... More

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for your continued loyalty to our hotel. It is nice to hear that you've made our property your "home away from home" while you are in the Portland area. Whether you choose to book through our hotel directly or elsewhere, we are happy that you continue to stay with us! Warmest Regards, Nick Shumate Rooms Division Manager More

San Diego, CA, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel offers excellent service, clean, comfortable rooms, and terrific food for breakfast and for dinner (I've never had lunch there.) The staff are friendly and courteous, and happy to assist with any need. Also, the hotel is located across the street from the mall, and a number of other restaurants if you want to go out for a change.... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for choosing our property during your trip to Portland, Maine. I'm very happy to hear that you enjoyed the hotels amenities, service and location. I will be sure to pass along your feedback to the entire management team. The next time you are in the area, please think of us! All the best, Nick Shumate Rooms Division Manager More

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Additional Information about DoubleTree by Hilton Hotel Portland, ME

Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Address: 363 Maine Mall Road, South Portland, ME 04106
Phone Number:
Location: United States > Maine > South Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in South Portland
#5 Family Hotel in South Portland
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland, ME 3.5*
Official Description (provided by the hotel):
The Newly Renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door from Maine's largest mall; The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 
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