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All 11 South Portland hotels

DoubleTree by Hilton Hotel Portland, ME

3.5 of 5 Hotel   |   363 Maine Mall Road, South Portland, ME 04106
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63%
Ranked #5 of 11 hotels in South Portland
A recent review
3 of 5 stars reviewed 2 days ago
Skharibian Boston, Massachusetts
  • Reviews (342)
  • Photos (59)
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  • Room tips (52)
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342 people have reviewed this hotel

Traveler rating
    101
    115
    64
    47
    15
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100
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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English first
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 2 days ago NEW

Me and my family stayed at this hotel on an employee rate because I work for hilton I get a discount, we ended up getting a double which worked out to our advantage with 2 kids and a dog. They had a pool which we did get to use and it's a great size and not to cold like most... More

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Honolulu, Hawaii
Contributor
15 reviews 15 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Chose to stay at the DoubleTree because of its Hilton Honors executive lounge. It's a five-minute drive from the airport and right across the street from the Maine Mall. Access to highways are very close. The property is average and in need of upgrading. (It used to be a Wyndam hotel about three years ago.) The parking lot looks like... More

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I'd like to thank you for your feedback and continued loyalty to the Hilton brand. While it is nice to hear that there were a lot of positives with your visit, I also appreciate you letting me know what we can improve on. Yes, we have recently finished an exterior renovation. The parking area, landscaping and curbing are all recently... More

Fredericton, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Hotel rooms were adequate in size and amenities. Staff was very friendly and accomodating. The location is excellent for shopping and dining with 5 or 6 restaurants within a few minutes walk. Maine Mall was across the street and easy access to major highways as well.

Review collected in partnership with DoubleTree by Hilton

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for choosing to stay with our property while you were in the Portland area. I'm very happy to hear that you enjoyed your visit and our location. Please think of us again the next time you come to the area! All the best, Nick Shumate Rooms Division Manager More

Toronto, Canada
Top Contributor
56 reviews 56 reviews
34 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I am a travel agent. I stayed one night at the DoubleTree Hilton Hotel in Portland ME on July 7, 2014. To say the least, as you can see from these pictures attached, I certainly have an issue with management both locally and regionally that ask me to promote their property and send my clients there. The mold, the excessive... More

Was this review helpful? Yes 1
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I'd like to start by offering my sincere apologies for the experience that you had with us during your most recent visit. I can truly say that I am shocked at the appearance of your guest room and I am currently working on a plan to fix everything that you addressed. Please know that I truly appreciate all of the... More

Bob in NC
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The best part of this hotel is the staff. They were all very helpful and went out of their way to make the stay enjoyable. The property itself is nothing special. It's location, across from the Maine mall, is quite a distance from downtown Portland and the old port area (depending upon traffic roughly 20 minutes). The property is also... More

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

First and foremost thank you for choosing to stay with our property. I know that in the Portland area there are many hotels to choose, from and I thank you for choosing ours. While we are not located in downtown Portland, we are only 7-10 minutes away. There are obviously many different directions you could choose, so if you chose... More

Lyndonville, Vermont
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

All the employes were very nice and helpful. The rooms very clean and quite even with all the sports teams staying there. We even was let to check out a day early due to the bad weather they were having.

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for taking the time to share your feedback from your recent visit to our property. It is truly nice to hear that you enjoyed your visit and that you had a quiet and comfortable stay. Please think of us again the next time you are in the Portland area! Warm Regards, Nick Shumate Rooms Division Manager More

Flemington, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

A great experience!! Information about the area, the room was clean, the staff was helpful and friendly. We were allowed to bring our dogs. The breakfast buffet was delicious and we were happy we paid for it ahead of time. On one day at the buffet, a guest poured syrup instead of batter in the waffle maker which ruined it... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for choosing us during your trip to Portland, Maine. It is nice to hear that you had an enjoyable visit with us! Sometimes it isn't about what happens; it is about how we react to what happens. With that said, it is nice to hear that our restaurant was on top of everything! I will be sure to... More

Keene, New Hampshire
Top Contributor
56 reviews 56 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Before even arriving, I received a torrent of abuse from SWMBO because of the price for the two rooms -- twice what any of the other hotels on the same strip were charging, but it was too late to cancel. Yes, they gave us warm cookies. We were told by the desk girl that to get adjoining rooms we would... More

Was this review helpful? Yes 2
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I'd like to start by offering my sincere apologies for the experience that you had at our property. I certainly will make sure to share your feedback with the management team, especially those related to our guest room, to see if we can improve upon our product. We have an owner committed to improving the hotel! With that said, I... More

White Plains, New York
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were driving to Bar Harbor from New York and decided to stay overnight in Portland. Very nice and clean room with a decent size fridge. We drove to downtown Portland and took a Casco Bay boat tour. Had a delicious dinner at The Street restaurant and back to the hotel. Had omelette for breakfast at the the hotel and... More

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for staying with us during your trip from New York to Bar Harbor. Certainly not a short drive, so I'm glad you made a pit stop and stayed with us! I'll certainly share your feedback with our management team, especially with food and beverage! Come and visit us again someday soon! Whether here for 1 night or a... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff at DoubleTree in Portland are the nicest & friendliest staff you could ask for. They are courteous & respectful at all times. They truly make a difference when you stay at this hotel. I would recommend staying here to anyone looking for a friendly & helpful staff who know how to make a difference when you are in... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for taking the time to share your feedback regarding our staff. I will certainly share your kind feedback with everyone on our management team. I hope you decide to think of us again the next time you are in the Portland area. Best Regards, Nick Shumate Rooms Division Manager More

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Additional Information about DoubleTree by Hilton Hotel Portland, ME

Address: 363 Maine Mall Road, South Portland, ME 04106
Phone Number:
Location: United States > Maine > South Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland, ME 3.5*
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Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine

59 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in South Portland
Hotel Class
Official Description (provided by the hotel)
The Newly Renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door from Maine's largest mall; The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 
Number of rooms
219

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