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All 12 South Portland hotels

DoubleTree by Hilton Hotel Portland, ME

3.5 of 5 Hotel   |   363 Maine Mall Road, South Portland, ME 04106
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Ranked #6 of 12 Hotels in South Portland
A recent review
4 of 5 stars reviewed 2 days ago
Caty47 Fall River
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388 reviews from our community

Traveler rating
    116
    133
    69
    53
    17
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109
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Fall River
Top Contributor
78 reviews 78 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for 2 nights. Very clean with a nice bar and restaurant. Had dinner one night and were surprised how good the food was. Conviently located to shopping and many restaurants and not far from old port. Very nice quite weekend.

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Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for choosing our property while you were in Portland, Maine. It is nice to hear that overall everything was enjoyable for you. I will certainly pass along your kind feedback to our kitchen staff! Thank you again for staying with us. Sincerely, Nick Shumate Rooms Division Manager More

Boothbay, Maine, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

The warm chocolate chip cookie worked for me, and was a step up from the mint on the pillow. The staff members were all warm and friendly, gracious and helpful too. I had a handicap-accessible room that was missing a shower stool, and every effort was made to accommodate me.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for staying with our property. I'm happy to hear that you enjoyed your time with us and we were able to exceed your expectations. I hope you think of us again the next time you are in the Portland area! Warm Regards, Nick Shumate Rooms Division Manager More

Nobleboro, Maine, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We were at the Portland, Maine Doubletree Inn for a conference, and the experience was superb. For example, I requested an extra bed when we registered in the lobby, and by the time we got to the room, the cot was already being set up.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for your feedback from your recent stay with us. Our hotel certainly prides ourselves on the excellent service that we give our guests every day. I'm very happy to hear that you enjoyed everything with us! All the best, Nick Shumate Rooms Division Manager More

derry, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Good clean accomedations and reaonable rates. the room was spacious and the shower pressure was awesome. overall it was a good experirence. I would stay there agsin if needed. the conference room was very comfortable and trhe tempurature was perfect. not too cold or too hot

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for choosing to stay with our property while you were in Portland, Maine. It is very nice to hear that overall you had an enjoyable stay with us! Please think of us again the next time you visit the area! Best, Nick Shumate Rooms Division Manager More

East Amherst, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

I was the BRIDE and requested early check-in a week in advance. While I was disappointed that we were denied this the day of, at the very least I expected when I arrived at 3pm (normal check in time) that my $250/night suite would have been ready. Instead I was lied to and told that it just needed to be... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

First and foremost I wanted to sincerely congratulate you on your nuptials. I truly hope you and your now husband have a long and fantastic marriage together! You and I have spoken since you shared this feedback. As I had mentioned to you in our exchange, there are some very concerning things about the feedback that you provided, and in... More

Hawkesbury, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Dealing with the front desk staff who were extremely helpful and knowledgeable made it easy to navigate the area as a tourist. Really good idea to have a deal with the taxi company to facilitate travel after conference hours. As a conference location-very good experience. Rooms large and well set up for groups and also smaller rooms for break-out sessions.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for your feedback from your recent stay. I'll be sure to pass along your feedback to the front desk team! It is also nice to hear that everything went well with the taxi company we work with. I always like to hear feedback from our guests about that! Thank you again for staying with us! Best, Nick Shumate... More

Loveland, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

After a great vacation back in July on Mount Desert Island, our return to Colorado was interrupted by cancelled flights due to inclement weather. Double Tree has special rates for just such occurrences travelers may encounter whereas competing hotels gouge with double and triple rates, taking advantage of a stressful situation. Example, Embassy Suites quoted $320 for the "last room"... More

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I'm happy to hear that our hotel was able to accommodate you during a difficult and stressful time. We know how difficult travel can be at times, so we built in a distressed passenger rate to help those who are in this difficult situation. To your question regarding our mattresses, they are a Serta Sweet Dreams Mattress. In addition to... More

Portland, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The service was above average, but the house keeping was topnotch and way above what I expected. However as a person on a business trip it would be nice to have basic room amenities such as a refrigerator that can hold more than a six pack. Plus a microwave on the same floor would have been an added benefit that... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

First and foremost I wanted to thank you and your group for staying with us. After speaking to quite a few of the attendees of the conference, almost all of them mentioned that this was one of the best conferences they have ever had. I can certainly understand what you are saying regarding the refrigerator and microwaves in the guest... More

USA
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent five days there for business....from the outset, interaction with staff was more than pleasant. Professional, courteous, responsive - all the things a customer appreciates. But, this place has spunk, too!! Each and every time I interacted with front desk, they were fun, just plain fun. Happy, jocular, and enjoyed bantering with customers as much as with each other. The... More

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is good, close to the freeway and mall and easy to find. The room was large, bed was excellent and there was lots of parking. But I would consider the hotel to be more like a tired Holiday Inn. We stayed for two days in July, having requested online a room facing the mall (quieter), not the freeway.... More

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

I'd like to sincerely apologize for the experience that you had with our property last July. While we did have some new staff that started during that time period, all of our staff should know exactly where everything is! I also wanted to let you know that since your last visit we have done extensive renovations to our parking lot,... More

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Additional Information about DoubleTree by Hilton Hotel Portland, ME

Address: 363 Maine Mall Road, South Portland, ME 04106
Phone Number:
Location: United States > Maine > South Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland, ME 3.5*
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Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine

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