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DoubleTree by Hilton Hotel Portland, ME

3.5 of 5 363 Maine Mall Road, South Portland, ME 04106
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DoubleTree by Hilton Hotel Portland, ME
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DoubleTree by Hilton Hotel Portland, ME
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443 reviews from our community

Traveler rating
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    84
    56
    18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Topsham, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this particular hotel several times due to its location. Staff is very accommodating. Room does not offer many amenities; no fridge. Bathroom is tiny and can only accommodate one person at a time.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for your continued loyalty to our property. It is nice to hear that you continue to choose our property while you come to the Portland area. For future reference we do have rooms in the hotel that have microwaves, refrigerators and access to our Executive Lounge. This lounge has breakfast in the morning each day and drinks and... More 

Rolling Meadows, Illinois
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a circle so the room shape is kind of weird but they are very nice. Staff was great. Even let me use their computer to print out an important document. The light dinner and breakfast in the executive lounge was very good, and the workout room was great.

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for taking the time to evaluate and share your thoughts from your recent visit to our property. While the structure of our hotel is certainly different than most properties, it does certainly bring a unique look and feel to each of the guest rooms. It is nice to see that you enjoyed your time with us and I... More 

Portland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had exellent service and very thing was very clean. The food was exceptional!!! Friendly and warm. Willing to help in any way.The free breakfast voucher was so nice for my Birthday!! Thank you so much!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Happy belated birthday! Thank you again for staying with us. I appreciate you taking the time to share your thoughts from your recent visit. Please think of us again the next time you are in the Portland area! Warmest Regards, Nick Shumate Rooms Division Manager More 

United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Always have a good experience with Doubletree. This hotel is located right by major chain restaurants as well as a major mall. It is a 9 minute drive into Downtown Portland and is much more reasonably priced then staying in the city center. The staff is very friendly and helpful and room service breakfast we ordered was delicious (Lobstah of... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for staying with our property while visiting Portland, Maine. Our amenities, service and location are certainly an attraction to guests looking to stay in the Portland area. I'm so sorry to hear that you were not able to use our pool, but rest assured the work is close to complete and it will be re-opening in January. Come... More 

Saint John, NB, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

very nice room,clean and comfortable. the hotel staff were very friendly and helpful. enjoyed the king size bed, the linens were warm and cozy. the hotel was located near all the right places to shop. the washroom was a little small, but very clean.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for staying with our hotel during your recent trip to Portland, Maine. It is nice to see that you enjoyed your time with us and I will be certain to pass along your feedback from your visit to our team here! Thank you again for staying with us! Please come visit us again soon! All the best, Nick... More 

N conway, NH, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The room was large and clean. We had a nice view of the Maine Mall close enough to go shopping and rest. Plenty of hot water for shower and bath. Just wished there was a free small breakfast. We had comfortable stay and the staff was friendly and helpful.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for taking the time to share your feedback from your recent visit. I'm happy to see that you enjoyed the property location, amenities and service! While we currently don't include breakfast with all our guestrooms (we do with Hilton Honors Gold, Diamond and anyone booking on our Executive Level via the Executive Lounge) at some point down the... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Very nice stay close location to shopping malls- Rooms were clean and beds were very comfortable, very quiet no noise in the hallway or other rooms. Enjoyed very much will stay there again and recommend it to anyone. Rates are very reasonable. Very nice lounge and eating area- food was ok but not the greatest for the price paid.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for staying with us. I appreciate you letting us know what went well, and I also appreciate hearing your feedback regarding our restaurant. I will be sure to pass along this feedback to our Food and Beverage Manager and our Executive Chef. Please feel free to reach out to me the next time you plan on visiting the... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

That should say it all. The desk people were great! Loved them. The rooms, ok. The walls, ridiculously thin. Shouldn't even be available. In addition to this, I called 5 times to ask about a Nike Fuel Band charger and NO ONE from housekeeping ever called me back. I think that is poor etiquette.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

First and foremost thank you for staying with us during your trip to Portland, Maine. While I'm happy to hear that the desk service was excellent, I wanted to sincerely apologize for the other issues that you mentioned. I have also reached out to our Housekeeping Manager to find out if we have this Nike Fuel Band charger, and since... More 

Swanzey, NH, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed here for the weekend a few weeks ago. The hotel was very clean, and we loved the cookies at check in. We were also pleasantly surprised at how many restaurants and shops were right outside the lobby door. The Maine mall was literally right across the street, with a cross walk, so that was also... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for sharing your feedback from your recent visit to our property. It is nice to hear that you enjoyed your visit and you found the location and accommodations to be what you were looking for! Our Hilton Sweet Dreams mattresses and bedding are certainly something that guests love! If you are interested in learning more about the bedding,... More 

Bangor
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for two nights to run in the Santa Hustle and to do some Christmas shopping. Check-in was smooth, really loved the warm cookies! Love the white linens on the beds. The bath towels are nice and big and soft. Lots of outlets to plug in phones, iPads, etc. Housekeeping staff was friendly. I ordered room service for breakfast... More 

Was this review helpful? Yes
Nick S, Manager at DoubleTree by Hilton Hotel Portland, ME, responded to this review

Thank you for staying with our property prior to the Santa Hustle race. We truly enjoyed being the host hotel for a race with a great cause! It is nice to hear that you enjoyed your time with us. As you may have noticed we are working on completing further renovations to the property over the coming months, but it... More 

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Additional Information about DoubleTree by Hilton Hotel Portland, ME

Address: 363 Maine Mall Road, South Portland, ME 04106
Phone Number:
Location: United States > Maine > South Portland
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland, ME 3.5*
Number of rooms: 219
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Also Known As:
Wyndham South Portland
South Portland Wyndham
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Hotel Style:
#2 Business Hotel in South Portland

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