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Comfort Inn Airport

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90 Maine Mall Rd, South Portland, ME 04106
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Comfort Inn Airport
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319 Reviews from our TripAdvisor Community

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Traveler rating
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    140
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (319)
  • Mar-May only
    (67)
  • Jun-Aug only
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    (90)
  • Dec-Feb only
    (42)
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San Antonio, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We use this location for early morning departures from the airport. Shuttle runs throughout the night. Facility itself is decent. It is clean and quiet. Breakfast is standard fare -- what you expect for the price (free!). Coffee, granola bars, and fresh fruit are available for early departees. Rooms are very small, but comfortable. We received a great room rate.... More 

Was this review helpful? Yes
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Arriving here at the early evening my girlfriend and I were looking forward to a relacing and comfortable nights rest before our final journey home in Philadelphia. The receptionist that greeted us was friendly and helpful. Asking if they could upgrade us to a king suite, from the double room they had for us. We were pleasently surprised by this... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

After reading the reviews, I booked this hotel for one night en route to Bar Harbor. REALLY PEEPS, your expectations are set way too low! I guess it's all about supply and demand. I paid $234+$18.72 tax. The room was dark, dreary and tight, however, to their credit, clean. The staff does not look happy. The free hot breakfast was... More 

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Yourhospitalityteam, Director of Sales at Comfort Inn Airport, responded to this review

Hi Emelia! Thanks for taking time to review our hotel. We do our research as every hotel does, and the rates are based on many different factors given the time of year, occupancy, area competition, to give our guests the best value for price in this area. You can rest assured you did get a great value for this time... More 

Warrensburg, New York
Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great place to stay when visiting Portland. The staff is friendly and helpful and can direct you to sites to see and great eating places. It was a good price for the busy summer season and a place we will stay again on our next trip to Portland.

Was this review helpful? Yes
Yourhospitalityteam, Director of Sales at Comfort Inn Airport, responded to this review

Hi Mark, So glad to hear you had a lovely stay and thank you for reviewing us! Our staff is very proud of this hotel and the way it is run on a daily basis. Practice makes perfect, and we are almost there! See you again soon! Chiara Moriconi More 

Warwick, Rhode Island
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have never stayed in a Comfort Inn before and had low expectations but the hotel has very good ratings on here so I gave it a shot. It was clean, the staff was friendly, bed was comfortable, good shower pressure, and the free breakfast was standard. Rooms have a microwave and fridge which are a nice convenience. The hotel... More 

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Yourhospitalityteam, Director of Sales at Comfort Inn Airport, responded to this review

Dear Bethany, Thanks for taking the time to write up a review! I would agree with you on the title: we are full of surprises, from our friendly staff, to our fresh baked cookies at 6pm every day, to free long distances calls in the US and to Canada! I wish you had told us about your AC issue: we... More 

San Juan, Puerto Rico
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just came to this north part of the country for a meeting, and it was a pleasant surprise. Getting here from the Caribbean is not easy… but doable. In a rush, I selected this Comfort INN for its located near the Porland airport, and for their guest reviews on TripAdvisor. It is certainly a good option, and at the right... More 

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Yourhospitalityteam, Director of Sales at Comfort Inn Airport, responded to this review

Hello TRM0510, Thank you so much for taking the time to write such well-thought review. It will certainly be helpful for our future guests! I personally love working here because of the way things are done. All the staff loves working in hospitality and we all support each other. We are a big family and treat our guests like family... More 

Bangor, Maine
Level Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were in town to see a baseball game. We were checked in quickly and efficiently. The room was pleasant and the bed was firm. After leaving and coming back, we did not experience the parking problems that others have shared. The notable thing is that each employee we ran across, maybe six or eight, all smiled and said hello.... More 

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Yourhospitalityteam, Director of Sales at Comfort Inn Airport, responded to this review

Dear MetsFan123, Thank you! We definitely try to 'keep it real'. What you see is what you get and what you get at the Comfort Inn is the best customer service around adorned by comfy rooms and a great atmosphere. I enjoy the 24/7 coffee in the lobby myself! See you soon! Chiara Moriconi More 

Boston, Massachusetts
Level Contributor
2 reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is what you would expect from this tier. Clean, comfortable rooms, helpful staff, good continental breakfast, for a reasonable price. Good standouts: * The front desk also keeps common toiletries and over the counter medicines in case you forget them, which came in handy. * We arrived on Greyhound, and the hotel provided a shuttle on request to... More 

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Yourhospitalityteam, Director of Sales at Comfort Inn Airport, responded to this review

Dear Nick, Thank you for your honest review. We run a well-oiled machine when it comes to welcoming guests into our hotel. From maintenance to guest service to housekeeping, we give it 100%. And although we aren't perfect (sorry for the delay in checking you in), we do strive to be so! Our proximity to the Portland Jetport (3 minutes... More 

Phoenixville
Level Contributor
87 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night after long drive on first day of extended trip. Was very cordially greeted by desk staff, and by all other personnel throughout. Had asked for ground floor room, but was assigned 2nd floor - however, elevator was very convenient and I had a corner room - windows on 2 sides! Bed very comfy, internet consistently responsive, TV... More 

Was this review helpful? Yes
Yourhospitalityteam, Director of Sales at Comfort Inn Airport, responded to this review

Hi Joe, We sincerely apologize for mixing up your room request but glad that your room was highly satisfying nonetheless. We are conveniently located close to I-95, the Portland Jetport and the Maine Mall. Thank you for mentioning our Green efforts: we also participate in the Clean the World project where all our semi-used soap bars are recycled, turned into... More 

Coarsegold, California
Level Contributor
114 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 23, 2015

This hotel is a surprise. Based on the reviews we expected little more than a clean bed and a place to seek refuge for the night. The reality is that the hotel provides a lot more. The staff were friendly, helpful, and professional. There is shuttle service to the airport. There is an outdoor sitting area with chairs, tables, and... More 

Was this review helpful? Yes 1
Yourhospitalityteam, Director of Sales at Comfort Inn Airport, responded to this review

Dear Daniel, Thank you so much for your lovely and honest review. We really appreciate it, but we mostly appreciate you and all our guests. We strive for excellence but hey, nobody's perfect! We certainly give 110% every day all day. Please come by again! Chiara More 

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