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All 13 Scarborough hotels

Fairfield Inn Portland/ Maine Mall

2.5 of 5 Hotel   |   2 Cummings Road, Scarborough, ME 04074
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82%
Ranked #2 of 13 hotels in Scarborough
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Thomas M Washington DC, District of Columbia
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218 people have reviewed this hotel

Traveler rating
    117
    64
    28
    7
    2
See reviews for
62
67
10
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 4 days ago NEW

I would like to recognize one of your employees for her prompt assistance recently! I was called to Portland, Maine to deal with a crisis. Initially I planned to stay a couple days in the Fairfield on 2 Cummings Avenue, but the stay quickly stretched to 5 days. Since my available cash went directly into travel and hospital charges, I... More

Was this review helpful? Yes
Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

Dear Thomas, Thank you so much for your review. I am glad that wewere able to resolve your concerns and give you an excellent stay. We look forward to your next visit. Room 127 is in a higher traffic area of the hotel. If you desire a quieter stay simply let us know at check in! More

Thomaston, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Me and a group of friends went up the Maine this past weekend for the Shipyard Old Port half marathon in Portland and could not be happier that we chose the Fairfield Inn. The entire staff was so friendly and helpful. We received FREE taxi rides (they even pay for gratuity) to downtown Portland the entire weekend. And when we... More

Was this review helpful? Yes 1
Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

Dear 245Nicole, Thank you for your review. We are so glad that you and your friends enjoyed your visit! We can't wait to have you all join us again. More

Scranton, Pennsylvania
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am a frequent traveler for work & I usually stay at Marriott properties (Platinum member) whenever possible so I have a lot of comparison opportunities. This is a fairly solid property as far as front desk and the property manager are concerned. Scarlet at the front desk is extremely helpful & caring. I cannot say enough good things about... More

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Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

Thank you again for bringing some areas that needed addressing to our attention. I appreciate your feedback and have already begun implementing some coaching and best practices. We look forward to your return and will be ready to impress you! More

Sparta, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

We always stay here on our many trips to Maine. The staff is committed to excellence! We always feel welcome and comfortable as we pass through the area! This is a great place to use as home base if you are visiting Portland

Was this review helpful? Yes
Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

Dear JodyZ74, Thank you so much for your review. I means so much for you to appreciate how hard our staff works to give guests an excellent experience. We can't wait to have you back! More

Long Island
Top Contributor
106 reviews 106 reviews
44 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed here several times over the years. It is an older property (which means usually bigger rooms) and well maintained. If you've stayed at Fairfield Inns before you will not be surprised. The hotel is spotless, the room, beds and furnishings are comfortable and clean. The staff is very accommodating. They even provide a snack such as soup and... More

Was this review helpful? Yes 1
Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

Dear Road_Maven, Thank you so much for your review. I am glad that you enjoyed our wonderful amenities. We look forward to having you stay with us again. More

Bangor, Maine
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was at the Fairfield this past week, it had been a couple of months since my last stay. I called and spoke with Scarlett to arrange my stay, and as always, the friendly and courteous manner I have experienced from my previous stays was again very present. The room was clean, neat and comfortable. The staff, well... they are... More

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Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

Thank you for coming to visit us again. We appreciate your review and hope you will stay with us again. More

Guttenberg, New Jersey
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel is an awesome choice when visiting Portland for those on a budget. The staff is super friendly and will bend over backwards to service their guests. The assistant manager was extremely helpful and knowledgable. Beverly made breakfast each morning superb. She was so kind. The lobby is inviting and had a coffee/ tea station around the clock. Fruit... More

Was this review helpful? Yes 1
Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

LadyNE-travel, We greatly appreciate you staying with us and taking the time to review us as well. We are so glad that you enjoyed your visit with us and we hope to see you again soon! More

1 review
4 of 5 stars Reviewed 3 weeks ago

The young lady (Lorena) that checked us in went above and beyond to make sure our stay was relaxing and worth the trip. We would definity stay at this hotel again !! She actually shuttled us to dinner that night and had a cab pick us up at no extra charge.

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Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

Thank you for your review! We are glad that you enjoyed your stay. More

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

We thoroughly enjoyed our stay at your hotel. The staff were excellent and the property was clean and well kept. Breakfast area was lovely. Thank you, especially Lorena for everything! I would recommend this hotel to family and friends as it was close to highways and located in an area with access to restaurants and stores and tourist areas.

Was this review helpful? Yes
Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

We are so happy that your stay was excellent. The staff are experts at making guests feel at home. Please visit with us again! More

Peabody, Massachusetts
Top Contributor
52 reviews 52 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We traveled to Maine for business in Augusta and Portland. I booked us 8 rooms based on a Trip Advisor and the great rate. We were not disappointed. The rooms are spacious,clean and the beds are very comfy. Also, you get many toiletries such as a shower cap. We wanted to dine in Portland and this hotel has a shuttle... More

Was this review helpful? Yes
Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

Kathy P, We love our business travellers and are so glad that you all enjoyed your stay. We are looking forward to your next visit! More

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Additional Information about Fairfield Inn Portland/ Maine Mall

Address: 2 Cummings Road, Scarborough, ME 04074
Phone Number:
Location: United States > Maine > Scarborough
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Portland/ Maine Mall 2.5*
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Also Known As:
Fairfield Inn Portland/ Maine Mall Hotel Scarborough
Fairfield Inn Scarborough
Fairfield Scarborough
Scarborough Fairfield Inn
Fairfield Inn Portland/ Maine Mall Scarborough

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Our completely renovated hotel in South Portland is only two miles from Portlaind International Jetport (PWM) and 1/2 mile from Portland Maine Mall. Guests enjoy comfortable guest rooms, free high speed internet and complimentary hot break buffet during every stay at our South Portland hotel. Between 4:30pm and 7pm daily, join us in the lobby for an evening reception featuring light fare and non-alcholic beverages. We provide a local shuttle within a 5 mile radius and complimentary roundtrip airport transportation from 4am to 11pm. Visit us in the warmer months and enjoy the only heated outdoor pool in the area. ... more   less 
Number of rooms
118

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