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All 13 Scarborough hotels

Fairfield Inn Portland/ Maine Mall

2.5 of 5 Hotel   |   2 Cummings Road, Scarborough, ME 04074
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83%
Ranked #2 of 13 hotels in Scarborough
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
stjoesun gulfcoast florida
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  • Reviews (222)
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  • Room tips (38)
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222 people have reviewed this hotel

Traveler rating
    118
    66
    28
    7
    3
See reviews for
64
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
gulfcoast florida
Top Contributor
62 reviews 62 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a 2 night stay here which was trouble free. It is an older dated property with some odd feathures. I only saw one elevator, and it is outside the main building, so a key card must be used.Also, there was only one computer for the guests' use and it was very slow. On the plus side, though, the... More

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Halifax, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I booked this hotel over a month ago. After driving ten hours I was looking forward to checking in and relaxing. No such luck. A group of people who decided they wanted to stay an extra night were given just that which meant the two rooms I had booked and seven others lost their reservations. No warning, no nothing. In... More

Was this review helpful? Yes 5
Colorado Springs, Colorado
Top Contributor
248 reviews 248 reviews
77 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We thought this was just fine. Easy to find off I 95 and plenty of parking. Room was typical of Fairfield Inn. It has a nice outdoor pool. Two doors are near handicapped parking. The farthest one from the Lobby has broken cement which would make it difficult to traverse. The morning we were there, a fire alarm went off... More

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Houston
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We came to Portland for a wedding and I have to say this has been a great place to stay during our 6 day visit. The staff is extremely helpful and attentive, if you are coming this way make sure to stay here!

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Washington DC, District of Columbia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I would like to recognize one of your employees for her prompt assistance recently! I was called to Portland, Maine to deal with a crisis. Initially I planned to stay a couple days in the Fairfield on 2 Cummings Avenue, but the stay quickly stretched to 5 days. Since my available cash went directly into travel and hospital charges, I... More

Was this review helpful? Yes 2
Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

Dear Thomas, Thank you so much for your review. I am glad that wewere able to resolve your concerns and give you an excellent stay. We look forward to your next visit. Room 127 is in a higher traffic area of the hotel. If you desire a quieter stay simply let us know at check in! More

Thomaston, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Me and a group of friends went up the Maine this past weekend for the Shipyard Old Port half marathon in Portland and could not be happier that we chose the Fairfield Inn. The entire staff was so friendly and helpful. We received FREE taxi rides (they even pay for gratuity) to downtown Portland the entire weekend. And when we... More

Was this review helpful? Yes 1
Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

Dear 245Nicole, Thank you for your review. We are so glad that you and your friends enjoyed your visit! We can't wait to have you all join us again. More

Scranton, Pennsylvania
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am a frequent traveler for work & I usually stay at Marriott properties (Platinum member) whenever possible so I have a lot of comparison opportunities. This is a fairly solid property as far as front desk and the property manager are concerned. Scarlet at the front desk is extremely helpful & caring. I cannot say enough good things about... More

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Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

Thank you again for bringing some areas that needed addressing to our attention. I appreciate your feedback and have already begun implementing some coaching and best practices. We look forward to your return and will be ready to impress you! More

Sparta, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

We always stay here on our many trips to Maine. The staff is committed to excellence! We always feel welcome and comfortable as we pass through the area! This is a great place to use as home base if you are visiting Portland

Was this review helpful? Yes
Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

Dear JodyZ74, Thank you so much for your review. I means so much for you to appreciate how hard our staff works to give guests an excellent experience. We can't wait to have you back! More

Long Island
Top Contributor
108 reviews 108 reviews
44 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've stayed here several times over the years. It is an older property (which means usually bigger rooms) and well maintained. If you've stayed at Fairfield Inns before you will not be surprised. The hotel is spotless, the room, beds and furnishings are comfortable and clean. The staff is very accommodating. They even provide a snack such as soup and... More

Was this review helpful? Yes 1
Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

Dear Road_Maven, Thank you so much for your review. I am glad that you enjoyed our wonderful amenities. We look forward to having you stay with us again. More

Bangor, Maine
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was at the Fairfield this past week, it had been a couple of months since my last stay. I called and spoke with Scarlett to arrange my stay, and as always, the friendly and courteous manner I have experienced from my previous stays was again very present. The room was clean, neat and comfortable. The staff, well... they are... More

Was this review helpful? Yes
Jeff B, General Manager at Fairfield Inn Portland/ Maine Mall, responded to this review

Thank you for coming to visit us again. We appreciate your review and hope you will stay with us again. More

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Additional Information about Fairfield Inn Portland/ Maine Mall

Address: 2 Cummings Road, Scarborough, ME 04074
Phone Number:
Location: United States > Maine > Scarborough
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Portland/ Maine Mall 2.5*
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Also Known As:
Fairfield Inn Portland/ Maine Mall Hotel Scarborough
Fairfield Inn Scarborough
Fairfield Scarborough
Scarborough Fairfield Inn
Fairfield Inn Portland/ Maine Mall Scarborough

45 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Our completely renovated hotel in South Portland is only two miles from Portlaind International Jetport (PWM) and 1/2 mile from Portland Maine Mall. Guests enjoy comfortable guest rooms, free high speed internet and complimentary hot break buffet during every stay at our South Portland hotel. Between 4:30pm and 7pm daily, join us in the lobby for an evening reception featuring light fare and non-alcholic beverages. We provide a local shuttle within a 5 mile radius and complimentary roundtrip airport transportation from 4am to 11pm. Visit us in the warmer months and enjoy the only heated outdoor pool in the area. ... more   less 
Number of rooms
118

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