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All 13 Scarborough hotels

Extended Stay America - Portland - Scarborough

2.5 of 5 Hotel   |   2 Ashley Drive, Scarborough, ME 04074
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Ranked #8 of 13 Hotels in Scarborough
A recent review
4 of 5 stars reviewed 3 days ago
Rich C Richmond, Rhode Island
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118 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Richmond, Rhode Island
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It's not the Ritz Carlton, but if you're staying in Scarborough and just need a place to stay, it's fine. And it's cheap. Feels a bit like a nursing home though. I'll be back eventually. It would be nice if they have you a tea kettle for the stove. (I think they will, but you have to ask.)

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Fountain Hills, Arizona
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel needs some updating, however for the opportunity to spend an affordable summer in Maine the place is great. They have a great staff, great location, allow dogs, beautiful grounds for walking, onsite laundry, wireless access, and a usable kitchen. The downside is kitchen dishes/pans coffeemaker need updating. Towels are basic and staff can't always keep up with the... More 

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Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies that the furnishings and amenities did not fully meet your expectations. Still, we are delighted to know that we were able to provide you with an inviting and friendly home away from home during your annual trip to Maine. The staff and I would like to... More 

Wernersville
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 10, 2014 via mobile

We thought we'd save $10 by staying here but chipped walls, scraped finish off chairs and beds, moldy shower, carpet stains are not acceptable. No hair dryer? 1 plastic cup. No phone. No fan- on option for heat, microwave squealed so loudly we had to stop using it at 7am. No coffee maker. No one cares about room 314. But... More 

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Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize that the cleanliness and overall condition of your room did not meet your expectations. I will be meeting with our housekeeping and maintenance staffs to ensure your experience is not repeated. Still, I am glad to hear that you were pleased with our front desk... More 

Jericho, Vermont
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 16, 2014

This was the worst experience! The room was extremely tired. I highly doubt the linens were changed. We found multiple hairs on each pillow and on the sheets. We only stayed here because all of our regular spots were booked. It won't happen again!

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Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for your review on your recent stay with us. Please accept my apologies that you found your room to be outdated and that you experienced cleanliness issues during your stay with us. I will be working with my housekeeping staff to review our cleanliness standards to ensure that your experience is not repeated. If you would like to... More 

Tampa, Florida, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

It was so refreshing to spend a few days at the Extended Stay facility with the most friendly and responsive staff possible. Each individual, regardless of the time of day they were working, were so attentive to detail and helpful. It was a terrific experience!

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Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you so much for your amazing review. I am glad to read that you received such excellent and attentive service from my staff. Thank you so much for your kind words. We hope to see you and your family again. More 

uptowngirl504
Contributor
17 reviews 17 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 13, 2014

The staff was friendly, and helpful. My air conditioning broke one night, and they had a unit ready to be installed the next morning. I was very excited about that. The man who installed it was fast and professional. The place itself is average. The rooms are average for the price. The area is quiet yet near the mall and... More 

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Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for taking time to write a review of your recent stay with us. I was delighted to hear that my staff provided you with friendly and helpful service. We are proud to read that our staff greatly enhanced your stay with us. Thank you very much for your kind comments. We would love to welcome you back in... More 

1 review
5 of 5 stars Reviewed October 7, 2014

My husband and I had the pleasure of staying at Extended Stay America in Scarborough, Maine while our house was being built. We spent almost 4 months there. This place was great for what we needed. Internet connection not so good. I work from home so the internet was very trying at time but I made it through. The rooms... More 

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Houston, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 24, 2014

This is a great place to stay, it's like a home away from home. I enjoyed my stay and the staff was great. The staff was so polite and willing to help in away possible to answer any questions and/or resolve any issues.

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Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that we were able to provide you with a home away from home experience. As well, it's great to hear that you enjoyed the great service provided by our staff. Finally, I am glad to hear that our staff was able to resolve all... More 

Portland, Maine
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 15, 2014

Needed an inexpensive room in the area with potential for an extended stay. Price was reasonable for this so I booked the Queen Studio. Front desk personnel were friendly and efficient. I found it interesting that you have to request specific kitchen items (silverware, glasses, plates) after you've visited the room. Perhaps they're trying to avoid theft? I haven't stayed... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you very much for taking the time to post a review of your recent stay with us. I am pleased to hear that you found our hotel to be reasonably priced and that you received friendly service from my staff; however, I am sorry to hear that your kitchen counter was stained and that you felt there were minor... More 

Maine
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 12, 2014

We just wanted something for a single night. All lodging in the South Portland/Scarborough seems overpriced, but this was the least overpriced -- save one that didn't sound appealing. It's relatively new, so in good condition. Rooms are spacious. They have laundry facilities in the building. That's nice. Grab-and-go breakfast doesn't give one as much choice, or even a place... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for taking your time to provide feedback from your experience. I am glad to read that you enjoyed your stay with us overall; however, I do apologize that our grab-and go breakfast did not meet your needs and that you found the bathroom fan to be inconveniently loud. Please know that your feedback on these issues will be... More 

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Additional Information about Extended Stay America - Portland - Scarborough

Address: 2 Ashley Drive, Scarborough, ME 04074
Phone Number:
Location: United States > Maine > Scarborough
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Portland - Scarborough 2.5*
Number of rooms: 92
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Also Known As:
Extended Stay America Portland - Scarborough Hotel Scarborough
Extended Stay America Scarborough
Extended Stay Scarborough
Scarborough Extended Stay America
Extended Stay America - Portland - Scarborough Maine
Hotel Style:
#3 Business Hotel in Scarborough

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