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All 13 Scarborough hotels

Extended Stay America - Portland - Scarborough

2.5 of 5 Hotel   |   2 Ashley Drive, Scarborough, ME 04074
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Ranked #8 of 13 Hotels in Scarborough
A recent review
5 of 5 stars reviewed 1 week ago
Adrian J Houston, Texas
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111 reviews from our community

Traveler rating
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    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Houston, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

This is a great place to stay, it's like a home away from home. I enjoyed my stay and the staff was great. The staff was so polite and willing to help in away possible to answer any questions and/or resolve any issues.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that we were able to provide you with a home away from home experience. As well, it's great to hear that you enjoyed the great service provided by our staff. Finally, I am glad to hear that our staff was able to resolve all... More

Portland, Maine
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Needed an inexpensive room in the area with potential for an extended stay. Price was reasonable for this so I booked the Queen Studio. Front desk personnel were friendly and efficient. I found it interesting that you have to request specific kitchen items (silverware, glasses, plates) after you've visited the room. Perhaps they're trying to avoid theft? I haven't stayed... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you very much for taking the time to post a review of your recent stay with us. I am pleased to hear that you found our hotel to be reasonably priced and that you received friendly service from my staff; however, I am sorry to hear that your kitchen counter was stained and that you felt there were minor... More

Maine
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just wanted something for a single night. All lodging in the South Portland/Scarborough seems overpriced, but this was the least overpriced -- save one that didn't sound appealing. It's relatively new, so in good condition. Rooms are spacious. They have laundry facilities in the building. That's nice. Grab-and-go breakfast doesn't give one as much choice, or even a place... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for taking your time to provide feedback from your experience. I am glad to read that you enjoyed your stay with us overall; however, I do apologize that our grab-and go breakfast did not meet your needs and that you found the bathroom fan to be inconveniently loud. Please know that your feedback on these issues will be... More

Chester, Vermont
1 review
2 of 5 stars Reviewed August 26, 2014

Booked a One Bedroom Suite with a Sleeper Sofa which ended up being a One Room STUDIO with a King Bed, with a half wall PARTITION separating the bed from the "living room"! The Front Desk person was RUDE and had to email the Manager who was NOT on the premise in order for me to speak with her. The... More

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Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

I would like to start by thanking you for your patience when we spoke last week and apologize that the hotel room layout did not met your expectations. As I mentioned before, we strive to provide all our guests with a comfortable “home away from home” experience. I am very sorry we failed at that mission. I have taken your... More

1 review
1 of 5 stars Reviewed August 26, 2014 via mobile

I was traveling alone with my minor son. They made an error with my room. They could put us in separate rooms, not near each other. Or she stated, we could go try to find another hotel somewhere. I later found out a king size bed room was available. I would have taken an shared with my child. Separate rooms... More

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Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for taking the time to provide feedback about your experience. I do apologize that there was an error with your reservation, and that you received such poor service from my staff in trying to resolve it. Please know that I will be meeting with them to review customer service standards and reservation procedures to prevent this from happening... More

Dayville, Connecticut
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 24, 2014

We stayed here for 3 days while vacationing in Maine. This was our first time staying at an Extended Stay America and were pleased with our choice to stay. The rooms were clean and having the efficiency as part of the room made things much easier for us to make meals and save money on eating out. Also, having the... More

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Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for posting a review of your recent stay with us. It always gives me such pleasure to read a review like yours and I hope that we are able to host you again in the future! More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 2, 2014

Melissa at Check-In was wonderful, friendly, and professional, as was the housekeeping staff. The grounds were impeccably landscaped, the staff was friendly and professional, and the room was clean. This is an excellent choice for those who have more than a couple of nights to spend on a trip, be it business or pleasure. Would recommend to my friends and... More

Was this review helpful? Yes 2
Sun City Center, Florida
1 review
1 of 5 stars Reviewed July 30, 2014 via mobile

The room was nice size. The toilet was way too small. The bed was hard. The kitchen did not have adequate utensils. The staff was untrained, unfriendly and clueless. The Internet was slow. They offered a higher speed for extra cost. There were 39 TV channels and none were high definition. There is no pool. There is no workout area.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for taking the time to post a review of your stay with us. I would like to start by apologizing to you for not meeting your expectations. We strive to provide all our guests with a comfortable, “home away from home” experience. I am sorry that we failed at that mission. We will take your comments and coach... More

Boulder, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

Comfortable place with nice kitchen, available laundry and good sized comfortable room. We arrived at about seven in the evening and were warmly welcomed by a very pleasant, helpful clerk that made us feel at home. The room was a good size and very comfortable. One should note that as the name implies this hotel is set up for longer... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Carter - We appreciate you taking the time to write a review of our hotel. We are glad that we were able to provide you with a clean, comfortable stay and that you appreciated your fully equipped kitchen. It's also great to hear that you enjoyed our friendly staff. We will be sure to share your kind remarks with our... More

Springfield, MA
1 review
3 of 5 stars Reviewed June 19, 2014

Let me start off by saying the staff is very courteous and helpful, and that means a lot. As far as the hotel It's a large step up from a motel 6, super 8, econolodge etc. but don't expect the conveniences of Holiday Inn or anything by Marriott (price reflecting that). We picked this hotel because it offers a kitchenette... More

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Additional Information about Extended Stay America - Portland - Scarborough

Address: 2 Ashley Drive, Scarborough, ME 04074
Phone Number:
Location: United States > Maine > Scarborough
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Portland - Scarborough 2.5*
Number of rooms: 92
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Also Known As:
Extended Stay America Portland - Scarborough Hotel Scarborough
Extended Stay America Scarborough
Extended Stay Scarborough
Scarborough Extended Stay America
Extended Stay America - Portland - Scarborough Maine

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