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All 13 Scarborough hotels

Extended Stay America - Portland - Scarborough

2.5 of 5 Hotel   |   2 Ashley Drive, Scarborough, ME 04074
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Ranked #8 of 13 Hotels in Scarborough
A recent review
4 of 5 stars reviewed 1 week ago
gypsy2424 usa
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120 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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usa
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Extended Stay in Scarborough, Maine - one week stay pending an apartment opening. Clean, quiet, close to shopping yet off busy streets. Furniture was in good shape with little wear. Wifi was adequate. The worst feature no matter where these extended stay facilities are located? The towels. Small, thin and rough. However, one of the best features is turning in... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that you found our property to be clean quiet and conveniently located. Please accept our apologies for the condition of the towels. Still, we are happy to know that we were able to help by laundering them for you... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I just spent two weeks, 14 nights, through the holidays, at the Extended Stay America in Scarborough Maine. This was a short notice family care trip and I needed a clean, no drama, comfortable and convenient place to stay. I'm A VERY SATISFIED GUEST IN EVERY WAY. The catch phrase Home Away From Home is often used by hotels themselves... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our staff and our hotel. I'm thrilled that you truly found us to be a home away from home. The staff and I are proud to have provided you with a clean room and helpful, welcoming service. Thank you again for... More 

Richmond, Rhode Island
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 15, 2014

It's not the Ritz Carlton, but if you're staying in Scarborough and just need a place to stay, it's fine. And it's cheap. Feels a bit like a nursing home though. I'll be back eventually. It would be nice if they have you a tea kettle for the stove. (I think they will, but you have to ask.)

Was this review helpful? Yes 1
Fountain Hills, Arizona
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 21, 2014

This hotel needs some updating, however for the opportunity to spend an affordable summer in Maine the place is great. They have a great staff, great location, allow dogs, beautiful grounds for walking, onsite laundry, wireless access, and a usable kitchen. The downside is kitchen dishes/pans coffeemaker need updating. Towels are basic and staff can't always keep up with the... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies that the furnishings and amenities did not fully meet your expectations. Still, we are delighted to know that we were able to provide you with an inviting and friendly home away from home during your annual trip to Maine. The staff and I would like to... More 

Wernersville
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 10, 2014 via mobile

We thought we'd save $10 by staying here but chipped walls, scraped finish off chairs and beds, moldy shower, carpet stains are not acceptable. No hair dryer? 1 plastic cup. No phone. No fan- on option for heat, microwave squealed so loudly we had to stop using it at 7am. No coffee maker. No one cares about room 314. But... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize that the cleanliness and overall condition of your room did not meet your expectations. I will be meeting with our housekeeping and maintenance staffs to ensure your experience is not repeated. Still, I am glad to hear that you were pleased with our front desk... More 

Jericho, Vermont
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 16, 2014

This was the worst experience! The room was extremely tired. I highly doubt the linens were changed. We found multiple hairs on each pillow and on the sheets. We only stayed here because all of our regular spots were booked. It won't happen again!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for your review on your recent stay with us. Please accept my apologies that you found your room to be outdated and that you experienced cleanliness issues during your stay with us. I will be working with my housekeeping staff to review our cleanliness standards to ensure that your experience is not repeated. If you would like to... More 

Tampa, Florida, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

It was so refreshing to spend a few days at the Extended Stay facility with the most friendly and responsive staff possible. Each individual, regardless of the time of day they were working, were so attentive to detail and helpful. It was a terrific experience!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you so much for your amazing review. I am glad to read that you received such excellent and attentive service from my staff. Thank you so much for your kind words. We hope to see you and your family again. More 

uptowngirl504
Contributor
17 reviews 17 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 13, 2014

The staff was friendly, and helpful. My air conditioning broke one night, and they had a unit ready to be installed the next morning. I was very excited about that. The man who installed it was fast and professional. The place itself is average. The rooms are average for the price. The area is quiet yet near the mall and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for taking time to write a review of your recent stay with us. I was delighted to hear that my staff provided you with friendly and helpful service. We are proud to read that our staff greatly enhanced your stay with us. Thank you very much for your kind comments. We would love to welcome you back in... More 

1 review
5 of 5 stars Reviewed October 7, 2014

My husband and I had the pleasure of staying at Extended Stay America in Scarborough, Maine while our house was being built. We spent almost 4 months there. This place was great for what we needed. Internet connection not so good. I work from home so the internet was very trying at time but I made it through. The rooms... More 

Was this review helpful? Yes
Houston, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 24, 2014

This is a great place to stay, it's like a home away from home. I enjoyed my stay and the staff was great. The staff was so polite and willing to help in away possible to answer any questions and/or resolve any issues.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Portland - Scarborough, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad that we were able to provide you with a home away from home experience. As well, it's great to hear that you enjoyed the great service provided by our staff. Finally, I am glad to hear that our staff was able to resolve all... More 

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Additional Information about Extended Stay America - Portland - Scarborough

Address: 2 Ashley Drive, Scarborough, ME 04074
Phone Number:
Location: United States > Maine > Scarborough
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Portland - Scarborough 2.5*
Number of rooms: 92
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Also Known As:
Extended Stay America Portland - Scarborough Hotel Scarborough
Extended Stay America Scarborough
Extended Stay Scarborough
Scarborough Extended Stay America
Extended Stay America - Portland - Scarborough Maine

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