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All 13 Scarborough hotels

Residence Inn Portland Scarborough

3.0 of 5 Hotel   |   800 Roundwood Drive, Scarborough, ME 04074
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Ranked #6 of 13 Hotels in Scarborough
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed October 9, 2014
James M Boston, Massachusetts
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204 reviews from our community

Traveler rating
    87
    63
    40
    8
    6
See reviews for
73
69
5
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Residence Inn Portland Scarborough
See the most recent reviews
newport
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 10, 2014

We've stayed at this Residence Inn many, many times. Mostly d/T being so Dog friendly. Never have we had a issue with cleanliness until now. Upon checking in yesterday 10/9/2014 into room 115 the very first thing noted was the toilet seat was half torn off and feces and urine remained all over toilet and floor! Also the amount of... More 

Was this review helpful? Yes 2
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this review

Dear Shellie C, Thank you for taking the time to share your recent experience at the Residence Inn Portland Scarborough with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort... More 

Boston, Massachusetts
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 9, 2014

Check-in experience was excellent. Suite was small but comfortable. Very clean. Location is convenient to the turnpike and not too far from South Portland/Portland. Fairly quiet inside the room (I was not on the highway side).

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Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this review

Dear James M, Thank you for taking the time to review our hotel. We are delighted that your stay with the Residence Inn Portland Scarborough was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More 

Uvalde, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2014 via mobile

I had to find this room as a last resort and the staff, were so very helpful and made sure we were taken care of, especially since it was 3:30 am. The only room available was a 2 bedroom, but they discounted price and extended our time. It was very very clean, bed was comfortable. Highway noise was loud.

Was this review helpful? Yes
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this review

Dear RVTex, Thank you for taking the time to write such a wonderful review of our hotel. We are delighted to hear that you enjoy your stay with us. As a valued guest your feedback will be shared with the evening team so we can continue to improve our hotel and better serve you the next time you stay with... More 

Manchester, New Hampshire
Contributor
19 reviews 19 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 5, 2014

Standard room was decent. Everything clean. A little pricey at $160 a night with tax but it was a Saturday night. Water in hotel hot tub was good temperature but better attention to upkeep is needed. The bottom had a lost of sand. Only half of the 8 jets were working and those that were were not very strong. This... More 

Was this review helpful? Yes
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this review

Dear Cpgrant, Thank you for taking the time to review our hotel online. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. As a valued guest of our hotel, we see that there is room for improvement based on your feedback. Thank you for your valued feedback and... More 

Basel
Contributor
18 reviews 18 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 21, 2014

This hotel lies adjacent to a high traffic Highway. Therefore we asked for a quiet room away from traffic noise. We got a room with direct view onto the highway. In spite of our early check in we were then given the room108 on the 1 floor, where we had to turn on the lights even at sunshine outside. It... More 

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed September 18, 2014

This Residence inn is efficient, pleasant enough for a "residence inn" (read as nothing fancy), and importantly it was clean. In view of that here are the... Pros: close proximity to Cabela's (Who doesn't love this place!) Staff was very accommodating- we came in late and my little nephew was sleeoing in the car while we checked in. So the... More 

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Nashville, Tennessee
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 15, 2014

Stayed here for a quick overnight while on a hunting trip. When I booked it I had requested an upgrade to a two room suite but for some reason the manager had written do not upgrade so the night attendant couldn't upgrade me even though there were 4 two room suites available. I travel a lot and stay at marriotts... More 

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Freehold, New York
Contributor
20 reviews 20 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 7, 2014

stopped by on the way to Prince Edward Island Canada. The hotel room was very clean. A very nice studio. Looks like it might've been recently updated. The dining area was okay but more or less what you would expect for a off the highway hotel.the dining area assistant John was very helpful and told us all the local places... More 

Was this review helpful? Yes 1
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this review

Dear Charles F, Thank you for your wonderful review on our property. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. I shared your review with my team and... More 

Vestal, New York, United States
1 review
4 of 5 stars Reviewed September 2, 2014

comfy enough - though very sad hot tub did not work for our stay mid August 2014. Great location - easy drive to everything we wanted to do, and the kitchen was key! That they serve breakfast and dinner was fabulous - what a lovely option when all else failed. :) Would definitely bring family again.

Was this review helpful? Yes
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this review

Dear PWM-FAM-of-5: Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. I'm glad that you enjoyed your stay at our hotel. Again, thank you for completing our survey and if I can be of assistance to you, don't hesitate to contact me. Warm Regards Abraham Rivas portlandmegm@ih-corp.com More 

Honey Brook, Pennsylvania, United States
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 1, 2014

Highly recommend! Set back from road in a small group of other businesses (but the back of the hotel is very close to the interstate), this hotel is surrounded by pretty landscaping. The check in desk is quite large & overwhelms the lobby, but the breakfast eating area makes up for it. Modern, roomy & brightly lit, this room is... More 

Was this review helpful? Yes
Abraham R, General Manager at Residence Inn Portland Scarborough, responded to this review

Dear Valued Guest, I would like to thank you for the wonderful review of our hotel. We are thrilled that you were able to enjoy your stay with us. We are very happy to hear that you enjoy our hotel layout, landscaping and hotel location. Being close to the interstate has its advantages, but the highway noise is not one... More 

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Additional Information about Residence Inn Portland Scarborough

Address: 800 Roundwood Drive, Scarborough, ME 04074
Location: United States > Maine > Scarborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Portland Scarborough 3*
Number of rooms: 78
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Also Known As:
Residence Inn Portland Scarborough Hotel Scarborough
Residence Inn Scarborough
Scarborough Residence Inn
Residence Inn Portland Scarborough Maine
Hotel Style:
#4 Business Hotel in Scarborough

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