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Hampton Inn Saco / Biddeford

#1 of 11 Hotels in Saco
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48 Industrial Park Road, Saco, ME 04072
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Hampton Inn Saco / Biddeford
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Hampton Inn Saco / Biddeford
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384 reviews from our community

Traveler rating
    212
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    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York, United States
1 review
5 of 5 stars Reviewed 1 week ago

Couldn't have been happier with the service at Hampton Inn. Entire staff very courteous and responsive to requests and the accommodations were very good and fairly priced. Breakfast also good, plus they welcomed our 15 year old Cairn terrier, Pumpkin, with no nightly fee. All said, it was a terrific stay, and we'll return!! Don B.

Review collected in partnership with Hampton

Was this review helpful? Yes
Bridget C, General Manager at Hampton Inn Saco / Biddeford, responded to this review

Dear Guest, Thank you for choosing the Hampton Inn Saco and for sharing your experience. I am so pleased to hear that you couldn't have been happier with the service you received and that you enjoyed the accommodations and breakfast. I'm happy to know that you plan to return and we look forward to welcoming you as well as Pumpkin... More 

Brunswick, Maine
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is the dirtiest, most worn Hampton Inn I've stayed in to date. My room was full of dust, bugs, and stains. When I turned the shower knob it felt like it was going to come out of the wall. The exercise closet was dusty as well and the mirror covered with smears. Yet I would probably stay here again... More 

Was this review helpful? Yes
Bridget C, General Manager at Hampton Inn Saco / Biddeford, responded to this review

Dear Guest, Thank you for your recent stay with us and for your kind words about our staff. I am genuinely shocked to hear of your experience with our rooms. We recently renovated our entire hotel so hearing that you felt our facility is worn is concerning. We also take great pride in how clean we keep our facility and... More 

Plymouth, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The room was good, the heating system had been altered. The knobs on the heating unit had been removed. There was a thermostat in the room. Once we turned up the heat the heating unit fan came on and blew cold air and was noisy. You go out into the hallway and it was nice and warm. The bathroom exhaust... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Bridget C, General Manager at Hampton Inn Saco / Biddeford, responded to this review

Dear Guest, Thank you for your recent stay with us and for taking the time to let us know about your experience. I'm glad you thought the room was good although I am terribly sorry to hear that you did not have a good night sleep due to the noise of our heating/cooling unit and bathroom fan. We will keep... More 

Audubon, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

After a long day driving, or a flight and a drive in winter weather, you are looking for a clean, affordable place to regroup and rest up. The Hampton Inn in Saco is the ticket. Easily located off the interstate, close to downtown amenities, and priced within a working person's budget. Breakfast is included so you can continue your adventure,... More 

Was this review helpful? Yes
Bridget C, General Manager at Hampton Inn Saco / Biddeford, responded to this review

Dear Guest, I am happy to hear that choosing the Hampton Inn Saco was a 'no brainer'! We are so pleased that you found our location to be ideal, the rooms clean, the staff extremely friendly and helpful and the price to be affordable. Thank you for taking the time to share your feedback and we hope you are able... More 

Frankfort, ME, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Easy to find off the interstate. Impressive place to stay as it had been entirely renovated recently; check in was super fast and the rooms were clean, had plenty of outlets for our charging our equipment and importantly had comfortable beds. It was quiet at night! Full breakfast was available early and included as part of your stay - the... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Bridget C, General Manager at Hampton Inn Saco / Biddeford, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience while staying with us. We are very pleased to hear that you highly recommend our hotel and could not have asked for a better place to stay. That is a great compliment and I will be sure to share your kind words with our staff! Thank you... More 

Milford, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was a very good hotel and in a good location for our reason of being there, however it is just off the beaten path following the G.P.S, the staff was friendly and helpful. The breakfast choices were good on the day we were there, would have liked a few more choices though and the coffee was good as well.

Review collected in partnership with Hampton

Was this review helpful? Yes
Bridget C, General Manager at Hampton Inn Saco / Biddeford, responded to this review

Dear Guest, Thank you for taking the time to share your experience. I'm happy to hear that you enjoyed our location, the staff as well as breakfast. I welcome your feedback on what items you would have liked to see added to our breakfast menu as we are always trying to make sure we have a good variety available. Thank... More 

Norwood, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel with many room amenities, staff very cordial and pleasant with the dogs. Area is quiet and space to walk dogs without danger of traffic. Price was reasonable, there was a deposit for the dogs but returned upon departure after proof no damage done tp room.

Review collected in partnership with Hampton

Was this review helpful? Yes
Bridget C, General Manager at Hampton Inn Saco / Biddeford, responded to this review

Dear Guest, Thank you for your recent stay with us! We are happy to hear that you found our hotel to be very dog friendly and enjoyed the staff and amenities. We appreciate you taking the time to share your experience with us and hope we are able to welcome you and your dogs back again in the near future.... More 

Marshfield, Massachusetts
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed in Saco for a business meeting and our group was treated like royalty! the meeting space and guest rooms were well maintained and beautifully furnished. The refrigerator and microwave in the room came in handy. The breakfast each morning was abundant. The staff were very helpful!

Was this review helpful? Yes
Bridget C, General Manager at Hampton Inn Saco / Biddeford, responded to this review

Dear Guest, Thank you for your recent stay with us and taking the time to share your experience! I am delighted to hear that your group was treated like royalty and you found our facility to be well maintained and beautifully furnished. Our staff takes great pride in what they do and I am glad you found them to be... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 11, 2015 via mobile

Rooms were nice the pull out couch was extremely uncomfortableto sit on, bed was nice like at home nice heavy blanket, clean linens and rooms. Would have been nice to have indoor pool spa or sauna. The morning breakfast is great with different choices each morning and for those who are on the run or checking out early the staff... More 

Was this review helpful? Yes
Bridget C, General Manager at Hampton Inn Saco / Biddeford, responded to this review

Dear Guest, Thank you for your recent stay with us and your kind words about our staff. I agree that they are 'amazing' and will make sure to share this with all of them! I'm glad that you enjoyed our beds, our complimentary hot breakfast as well as our On the Run Bags that are available Mon-Fri. I apologize that... More 

Worcester, United States
1 review
4 of 5 stars Reviewed March 6, 2015

the overall experience was good and the staff was friendly. I was especially impressed with a lady who rushed to help open the door for me that noticed I was struggling to open it with all my luggage in my hands. The only bad was the fitness room was very very small and the treadmill was placed dangerously close to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Bridget C, General Manager at Hampton Inn Saco / Biddeford, responded to this review

Dear Guest, Thank you very much for choosing to stay with our Saco Hampton Inn and for the feedback about your stay. I'm glad to hear that you found our staff to be friendly and helpful. I reviewed our fitness center after I read your comments and we immediately rearranged that room to ensure that would not be a safety... More 

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