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All 18 Portland hotels

Clarion Hotel

3.0 of 5 Hotel   |   1230 Congress Street, Portland, ME 04102
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58%
Ranked #15 of 18 Hotels in Portland
A recent review
3 of 5 stars reviewed yesterday
MamaC49 Acton, Massachusetts
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354 reviews from our community

Traveler rating
    74
    123
    84
    44
    29
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37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • French first
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English first
Acton, Massachusetts
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

While the rooms were dated, they were clean, the staff was helpful, and they welcomed my small dog who was traveling with us. My great niece who was visiting was under the weather so I stopped by at noon to see if they might have a room for early check in, and they were quite accommlodating. This made a big... More

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Providence, Rhode Island
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My first mistake when booking this hotel was using a coupon I had come across. My second and biggest mistake was thinking that I'd have a nice stay. At first glance the lobby is very nice. I had high expectations based on the appearance alone. The problems started when they gave me a room in the far corner. The door... More

Was this review helpful? Yes 1
Winnipeg, Canada
Top Contributor
92 reviews 92 reviews
83 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this off priceline for a very good deal as a stayover after getting off the NovaStar ferry before heading off into New Hampshire. Service was excellent, our room was clean, large and nicely setup. We found the hotel to be quiet and our room extremely comfortable. Wifi was excellent, they do not offer the Continental Breakfast but the... More

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Michael P, General Manager at Clarion Hotel, responded to this review

Hello Doug, I thank you for taking the time to submit a courteous review about our hotel. We are thrilled to hear that your stay was enjoyable. I assure you your comments are important to us as we continue to find ways to better accommodate our guests. I recommend trying our breakfast when you are staying with us next! Again... More

Portland, Maine
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I really don't have a highlight or a lowlight for this hotel. The location is good for the airport, but not so good for downtown Portland. The hotel is definitely showing its age, but our room 's bathroom had been recently re-done and looks pretty good. No free breakfast was disappointing, but the $9.95 breakfast buffet couldn't be that bad... More

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Milford, Massachusetts
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We spent 2 nights here during our visit to Portland. The rooms were clean and good sized. It is not within walking distance of the downtown area though so we had to drive downtown and pay for parking each day. They have an indoor pool which was great for the kids. The buffet breakfast was a bit pricy for what... More

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Richfield, MN
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Manager and staff was very accommodating! Great value for the money, located on the outskirts of town but not far from the water and shops...nice to have restaurant right in the hotel! Also nice to have fridge and microwave in room.

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Michael P, General Manager at Clarion Hotel, responded to this review

Thank you for posting a review about our property! So glad to hear that we provided a high level of value to your stay. We pride ourselves on the way we are able to accommodate our guests and are happy to hear we satisfied you. Again we thank you for letting us know about your stay come back soon and... More

New Jersery
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We checked into this hotel on Monday night this was a one night stopover along our roadtrip. This hotel is along the highway and very easy to find and get to. This is not in downtown Old Port where all the shopping and restaurants are. It is about a 5/10 minute drive depending on traffic to downtown. There is a... More

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Michael P, General Manager at Clarion Hotel, responded to this review

I am sorry to hear that you left without your son's medication. I certainly know how that can be frustrating. As promised the medication was mailed out the day after you called. Unfortunately the USPS returned the shipment because the package did not meet their standards. I'm not sure why they took it in the first place! We immediately left... More

Gloucester, Massachusetts
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel has a great location in Portland. Close to hospital, airport, good restaurants and offers special rates and free shuttle. I needed to be in Portland close to the hospital and during a stressful time I could stay in a nice clean hotel, nice friendly and helpful people, good food and peace of mind. They offered an incredible rate... More

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shawnmgray, Food and Beverage at Clarion Hotel, responded to this review

Dear Lauren, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

1 review
2 of 5 stars Reviewed 4 weeks ago

Hotel was acceptable, allowed my 35 lb. Black lab puppy, but had to pay more. The hotel was semi clean, track of dog pee in the entrance. DO NOT GO HERE IF YOU'RE LOOKING FOR A COT! I had to sleep on a deflated air mattress. Ruined the trip sorta. One waitress by the name of Allysa I belive is... More

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Tulsa, Oklahoma
Top Contributor
129 reviews 129 reviews
55 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Customer service was great. The hotel is older and aged a bit. The hotel appears to only have one elevator and long waits sometimes happens. The room was nice and bed comfortable. The cable was not good in room 509. Had static on every channel. The tub and sink had VERY slow drains. I have stayed there twice and would... More

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Additional Information about Clarion Hotel

Address: 1230 Congress Street, Portland, ME 04102
Phone Number:
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel 3*
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Also Known As:
Clarion Hotel Portland, Maine
Clarion Portland
Portland Clarion

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