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All 18 Portland hotels

Clarion Hotel

3.0 of 5 Hotel   |   1230 Congress Street, Portland, ME 04102
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Ranked #14 of 18 Hotels in Portland
A recent review
5 of 5 stars reviewed 2 days ago
TRUANE9296 Bangor, Maine
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375 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bangor, Maine
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I have been staying at the Clarion since I am being treated at Maine Medical Center in Portland. The reservations staff have been friendly as well as the check in staff. The rooms have been clean, well stocked. Microwave and refrigerator are included. The cleaning staff actually respects the privacy of those who use the do not... More 

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Portland
Top Contributor
61 reviews 61 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Room was clean and beds were comfortable. Plenty of room. (not like the 2 foot space that you sometimes get to walk through to get to your bed) Breakfast downstairs was great! The gentleman who greeted me (and I believe made the omelet) was kind and attentive. Though I did not partake in any of the amenities (pool, hot tub... More 

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Senior Contributor
47 reviews 47 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

A little outdated but comfortable. The hotels near the water are twice as high per night. We were very comfortable here for a weeks stay. The staff was good and the food was good in the restaurant. I will stay here if we return again. We enjoyed our stay.

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Michael P, Manager at Clarion Hotel, responded to this review

Larry, we appreciate you sharing a few comments about your previous stay with us. Sure, our hotel may have been built in the 70's but I must say we have done an adequate job keeping the property up to par, making subtle changes here and there to give it some life. What we are truly focused on here is the... More 

Montville, Maine
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had to stay here in an emergency, so we could not book a cheap room in advance on line. We were happy to see low room prices and a pretty good little restaurant near the lobby, so we could just eat and crash. (Good seafood). Rooms were quiet, comfortable, and clean. Always good when there isn't something to make... More 

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Michael P, Manager at Clarion Hotel, responded to this review

Thank you for giving us some insight on your recent stay with us, all comments in regards to your time here are welcomed. Whether you are here in an emergency or on your terms we always hope that you will find comfort in your stay. Our in house dining has always been a convenience for people who have had long... More 

Southampton, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My family and I just checked in and Debra, our concierge, couldn't have been nicer. We stay here several times a year for family events and its always clean with a convenient Portland location (downtown is walking distance if you're healthy) and a nice pool and jacuzzi. Plus, you can't beat the price. We highly recommend staying here.

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Michael P, Manager at Clarion Hotel, responded to this review

Thank you so much for taking the time to share a few thoughts about your stay with us. I know Debra will be thrilled to hear that she made such a great impression on you, and I will surely pass along the message. With comments so positive I can only hope that you will be staying with us again in... More 

Freeport, Maine
1 review
4 of 5 stars Reviewed 4 weeks ago

I wasn't expecting anything more than average for this hotel and thats what I got, however the thing that did give me a surprise was the service that I recieved from the desk attendant Chris. when I arrived he checked me in with a smile and I was able to get to my room quickly. Later on when I stopped... More 

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Michael P, Manager at Clarion Hotel, responded to this review

Thank you for filling out this review. I am so glad that you found Chris to be of help during your stay. Chris is one of the very best customer service agents we have here at the hotel and this is great reassurance to the fact. I will make sure that I pass along the comments that you have made.... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

As my husband and I checked in on Wednesday there was a very awesome young guy Chris he was very friendly and helpful he really made our stay good the pool is awesome as well as the breakfast again the customer service is what makes the day he is a great associate.

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Michael P, Manager at Clarion Hotel, responded to this review

Thank you for filling out this gracious review. I will be sure to let Chris know that he made a strong impression on you folks. There is a lot that is put into running a successful hotel but I strongly believe it is the customer service that can bring any property over the top. Again thank you for your kind... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I booked this hotel because I was on a budget, and was just expecting a place to sleep. This place is spotless, spacious, and accommodating. They have coffee and tea all day long in the lobby. Which is a cute lobby for an average hotel. They had cookies in the evening. The staff is super friendly, and helpful. The two... More 

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Michael P, Manager at Clarion Hotel, responded to this review

First I would like to thank you Wanderlust for this gracious review, your satisfaction is very important to us. I am happy that your stay became a pleasant surprise. Here at the Clarion we try to stay within ourselves and commit to solid product, one that is affordable and convenient. We may not have the flash and prestige that some... More 

Speedway, Indiana
Top Contributor
70 reviews 70 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 18, 2014

I wasn't too sure about this hotel when I drove up. I booked it because it was close to the airport and I had an early flight out. It was a little hard to get to at first but really wasn't bad as I came back from dinner. The staff was very friendly and the price was reasonable. I was... More 

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Michael P, General Manager at Clarion Hotel, responded to this review

Larry, thank you for your kind words, I am happy we became a pleasant surprise on your trip. I am also glad that you found our proximity to airport a convenience for you. When you do decide to come back and stay with us I would recommend trying our in house restaurant for breakfast. It is quick and easy and... More 

Cheshire,England
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 15, 2014

Spent two nights here but was disappointed.The place is tired and in need of a thorough make-over. The staff tried really hard to paper over the cracks and the reception staff were very helpful when we asked about local sightseeing. Our room smelt as though someone had recently been smoking in it but we couldn't decide if this was because... More 

Was this review helpful? Yes 1
Michael P, Front Office Manager at Clarion Hotel, responded to this review

I thank you for taking the time to fill out this review of our property. On behalf of the staff here I would like to apologize for failing to exceed your expectations. I am happy that you acknowledged the staffs willingness to help you in any way they could. We pride ourselves on the customer service we provide. We hope... More 

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Additional Information about Clarion Hotel

Address: 1230 Congress Street, Portland, ME 04102
Phone Number:
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 149
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Also Known As:
Clarion Hotel Portland, Maine
Clarion Portland
Portland Clarion

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