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Holiday Inn Portland By The Bay

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88 Spring Street, Portland, ME 04101
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Holiday Inn Portland By The Bay
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860 Reviews from our TripAdvisor Community

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Boston, Massachusetts
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have stayed here several times. On our last visit the lobby had been updated. The staff are very friendly and helpful. Our room was clean, with comfortable furniture and a great view of the harbor. We enjoyed sitting by the pool. The breakfast offered in the hotel restaurant is excellent and reasonably priced. I had a Greek omelet. Finally... More 

Helpful?
Thank JPPondWalker
Hampden, Maine
1 review
5 of 5 stars Reviewed 6 days ago NEW

Holiday Inn By the Bay is just that....conveniently located to the Old Port section offering many fine restaurants and shopping....overlooking the Harbor, offers views of the waterfront. Hotel staff is very friendly and accommodating. Lounge has many seating choices for individuals or groups. ...attentive staff. Would HIGHLY recommend a stay here.

Helpful?
Thank UpNorth_21705
Peru, New York, United States
Level Contributor
139 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This place seems totally unprepared for bigger groups, especially at meal times. Poorly stocked bar with staff that just do not care. Very inattentive. Rooms are ok. View is nice. Garage will not accommodate a full size truck. Only come here for the business event.

Helpful?
Thank Michael B
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is conveniently located for walking to many of the greatest restaurants in Old Portland. Food and service at the hotel is excellent, but facility is slightly dated. All of the employees are top notch!

Helpful?
1 Thank Suzanne M
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for your review, and for choosing us for your accommodations while visiting in Portland. Our staff is anxious for your return! More 

Skowhegan, Maine
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 31, 2015

I love this hotel. The rates are more than reasonable, the place is clean and well kept and the staff will do anything to make your stay better. There is a fitness center, pool and sauna. Unfortunately the sauna was closed for renovations when we were there this year. All top floor rooms have excellent views no matter which side... More 

Helpful?
1 Thank Michelle C
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you so much for your review and compliments! We enjoy pleasing our guests more than anything. We apologize for the sauna renovation, but please return to see what a difference the upgrade has made. We look forward to your next visit. More 

Auburn, Maine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 24, 2015

My husband held their company Christmas party at this hotel. The food was delicious. We also stayed the night and the bed and pillows were so very comfortable. The staff was extreemly warm and professional.

Helpful?
1 Thank Tracy M
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you so much for your review and for sharing it with others. We love doing the Christmas parties - always so festive! Please come back for another stay with us very soon. More 

Shanghai, China
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed December 22, 2015 via mobile

We stayed here because it was in the ihg group. I wouldn't do it again. The staff is very helpful and friendly. However, that can't make up for the dingy rooms. It is an old hotel- it was built when you could still open hotel Windows (they are sautered shut now). There was a blood stain on the comforter and... More 

Helpful?
2 Thank mainereason
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We are very sorry your stay was not up to your expectations. Our rooms are constantly renovated and updated - including 42" flat screen TV and microwave and TV. We appreciate your choosing us while traveling in Portland and hope to have another opportunity to serve you. More 

Portland, Maine
Level Contributor
168 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed December 9, 2015

Booked my room through Hotels.com for just an overnight after my daughters 30th birthday. And there were a couple of issues one was the parking which was inconvenient and not attached to the hotel and the other was the heat was extremely loud and kept waking me up. I called down to the hotel desk to see if they could... More 

Helpful?
1 Thank Cher1999
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for your review and comments. We apologize for the issues you had with the heating and parking. If someone extended a credit to you and you have not yet received it we would very much like the opportunity to correct that. If you have an opportunity to call the hotel directly, please ask to speak to the Assistant... More 

Boston
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 7, 2015

This is a good hotel with a great staff in an excellent location. The room was clean, comfortable and had a great view of the bay. it's showing it's age in a number of areas. The decor feels tired and most of it doesn't look to have been updated in some time. The HVAC is not only still handled directly... More 

Helpful?
1 Thank bostonSkT
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for your review. We appreciate your comments and are glad to have the opportunity to address your concerns. We are in the process of converting to digital HVAC controls, but have not yet completed all the rooms. The shower head height is unfortunately dictated by the configuration of the tub/shower area. We're pleased you enjoyed our surroundings and... More 

Hope
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed November 26, 2015

Just a quick overnight stay. Didn't spend too much time in the room. Everything was clean, the bed comfortable, and quiet. No complaints at all. My friend made the reservation and said that they really worked with her to get the best price. Our room was not on the bay side, but the view was great anyway, overlooking the beautiful... More 

Helpful?
1 Thank V F
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for your review and for your patronage. Our hope is that you will return for a longer, more relaxing stay! More 

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