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All 18 Portland hotels

Holiday Inn Portland By The Bay

3.0 of 5 Hotel   |   88 Spring Street, Portland, ME 04101
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Ranked #10 of 18 Hotels in Portland
A recent review
4 of 5 stars reviewed 5 days ago
Haellostinside London, United Kingdom
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715 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My partner and I stayed for two nights as part of a larger trip across New England. The room was large and clean. Not a bad price, especially as we had to book last minute after we were let down by a B&B we had booked in the area. The location of the hotel was good as it was not... More 

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We are so pleased you enjoyed your stay. Hopefully there will be another opportunity for New England travel and you will return. More 

Windham, Maine
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Another beautiful stay at the Holiday Inn By The Bay! Daisy at check in was very nice, and all staff greeted me with a smile. The bayside view is the best. My favorite is the 7th floor. You can not go wrong staying at anything Lafayette owned in New England!

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for your review and recommendation. On behalf of the Holiday Inn By The Bay and Lafayette properties in New England, we appreciate your patronage, and look forward to continued stays at our hotels. More 

Calais, Maine
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I attended an event 1/16/15 at HIBTB and decided to stay overnight with 2 other co-workers. The hotel staff were very professional and friendly. The room on the 7th floor overlooked a beautiful winter scene of Portland Harbor. Our room was impeccably clean and comfortable. We were close enough to walk to the Old Port for a quick outing in... More 

Was this review helpful? Yes 1
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We are so glad you chose to stay with us. Our shuttle service is very popular, especially in bad weather. We look forward to your return. More 

boston, ma
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for two nights in an executive King room facing the city. The room was large and very comfortable but dated. We could not believe how quiet it was! Our room was on the 10th floor at the end of the hallway and we heard absolutely no noise! It was a very relaxing and peaceful stay that I hope... More 

Was this review helpful? Yes 3
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for the review and recommendations. We are fortunate to be a downtown property located in the Arts District, so removed from the local noise of restaurants and lounges, yet only about a 10 minute walk, and with free shuttle service! We hope you will return for a future stay. More 

Brattleboro, Vermont
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family and I stayed at the Holiday Inn for Christmas this year, we rented the three room executive suite consisting of two bedrooms and a conjoining common room. The room was in good condition and all the fixtures where updated. Overall the condition of everything was acceptable and the view was amazing! The restaurant was just fine compared to... More 

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We appreciate that you chose us for your holiday visit, and that you enjoyed our staff and services. Thank you for your review. We hope to have the opportunity to accommodate you in the near future. More 

Maine
Top Contributor
270 reviews 270 reviews
52 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed December 17, 2014

The central downtown Portland, Maine location of this hotel makes it a great place for conferences and conventions. Customer service is lacking from A-Z. Valet service would be certainly be helpful with the parking garage situation. The room as pleasant and clean. Attention to details is needed.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Portland By The Bay, responded to this review

Dear DRRIGBY, Thank you for the candid review. We are glad to hear you liked our location. However, we regret letting you down on some aspects of your stay. Please do accept our apologies for not being able to deliver an exemplary service. Thank you for bringing your concern to our attention. We will address these with the proper department... More 

Wells, Maine
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 16, 2014

I stayed at the Holiday Inn by the bay last Thursday night for a concert at the State Theatre. It was very nice to not have to drive home after the show. Great location close to the theatre, and everything else in downtown Portland. Beds were very fresh and rooms were clean. I would definitely stay here again if attending... More 

Was this review helpful? Yes 1
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We appreciate the review and the recommendations. We look forward to your return More 

Chicopee
Top Contributor
198 reviews 198 reviews
35 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed December 3, 2014

All of the employees we encountered during our stay were very helpful with excellent customer service. The hotel and our room were clean and not dated. Our bedding was excellent! The hotel is located in a great area and within walking distance to the Civic Center, Old Port and several restaurants, museums and shops. This is our third year in... More 

Was this review helpful? Yes 1
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Our return guests are so important to us, and we very much appreciate your sharing your experiences with others. Thank you, and we look forward to your next visit. More 

Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 23, 2014

Stayed here for a work related conference and enjoyed every minute of it. The staff was on top of everything. The hotel lounge was good enough to stay and enjoy a few drinks. Plenty of bars and restaurants walking distance from the hotel. There is a parking fee per night so don't be surprise. I will be back!

Was this review helpful? Yes 1
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We are so glad you enjoyed your stay, and very much appreciate the recommendations. And we are especially pleased to know you will return! More 

Poole, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 12, 2014

Stayed in late October and were not over impressed. Stayed in number of Holiday Inns as we were on vacation to the New England area. For such a large hotel we found odd having to pay extra to park the car. Also the breakfast voucher, included in the price of the room, did not cover a normal breakfast, eg: juice,... More 

Was this review helpful? Yes 2
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for your review and the opportunity to respond. All of the downtown Portland hotels have a parking charge, and we are pleased to say we are by far the lowest. We apologize if your view wasn't as expected. We will always try to accommodate a room change if the request is made. We strive for guest satisfaction and... More 

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Additional Information about Holiday Inn Portland By The Bay

Address: 88 Spring Street, Portland, ME 04101
Phone Number:
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Portland By The Bay 3*
Number of rooms: 239
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Also Known As:
Holiday Inn Portland By The Bay Hotel Portland
Portland Holiday Inn
Holiday Inn Portland By The Bay Maine
Hotel Style:
#9 Business Hotel in Portland

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