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All 18 Portland hotels

Holiday Inn Portland By The Bay

3.0 of 5 Hotel   |   88 Spring Street, Portland, ME 04101
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Ranked #10 of 18 Hotels in Portland
A recent review
4 of 5 stars reviewed yesterday
BeeMelissa Portland, Maine
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724 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portland, Maine
Top Contributor
432 reviews 432 reviews
34 hotel reviews
193 helpful votes 193 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have stayed here twice...when family visited from out of state...we had a block of rooms. Holiday Inn by the Bay is a conveniently located hotel in downtown Portland. Rooms are clean, well appointed, and the beds are comfortable...linens are fresh and seemed quite new. The bathrooms were spotless. The hotel offers many amenities...free Wifi, lovely indoor pool, exercise room... More 

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Sunnyvale Ca
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here in October with a tour group. We were greeted with large (4") chocolate chips cookies! They were great! Beverages were also available. The room was clean and comfortable. Only complaint was that the AC system had no "auto" setting where it would go off and on when the temperature was reached. There was only a Hi and Lo... More 

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York, Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed one night. Found the people at the front desk to be friendly and helpful. Our room was clean and comfortable, though the heater was quite noisy. For an older hotel, it is well kept up. We ate breakfast there in the morning, and service was quick and the food good. I would definitely stay there again.

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thanks for sharing your experiences with others. We so appreciate the comments, and hope you will return for a future stay More 

Northampton, Massachusetts
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed at the Holiday Inn by the Bay several times. We had adjoining rooms to accommodate our children. The kids loved the pool area which has a large heated pool. Our rooms were on the 7th floor and very quiet with comfortable beds and lots of pillow (though I wish hotels had warmer blankets). We chose to eat elsewhere... More 

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We are pleased you enjoyed our facility and amenities and appreciate the review. We hope you are able to return. More 

New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The only thing this hotel has going for it is it's location. It is very centrally located and you can walk to many places from this hotel. Other than that, this place needs lots of improvements. Overall, the property looks dated and is in need of upgrades. Front desk needs some customer service training. They were very rude and pretty... More 

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for your constructive comments. The staff and management appreciate the input More 

Guilford Maine, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Are you going to the Cross Center? This is the place to stay. We loved our stay, had a room overlooking the bay. Was able to park in a covered garage and elevators were very close to parking. Room was clean, pool was heated, had mini fridge and microwave. We ate supper at the restaurant and the food was perfect,... More 

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We appreciate your review and are so pleased we could make your stay with us enjoyable. We hope you will return. More 

Augusta, Maine
Top Contributor
55 reviews 55 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been coming here for 20 years to an annual convention. It is very comfortable. The employees are very good except the bar tender in the Port of Call Lounge. He had an attitude problem. Check in was great, restaurant quite good, and the rooms were ver clean.

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IHGCare, Guest Relations Manager at Holiday Inn Portland By The Bay, responded to this review

Dear Brusta60, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the restaurant and your nice check in experience. However, we’re sorry that you experience with the bar keep was less that desirable. We will look into this concern. I assure you... More 

Orlano, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

My room was great, the fitness center was great, indoor pool was great, the hotel was great. Now for the craft beer drinker. Their lounge was set up perfectly. The only thing on tap was craft beers. From lagers to IPAs to bourbon barrel ales. The customer service was outstanding as well.

Was this review helpful? Yes 1
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We're so glad your stay went well! Please come again soon, and thank you for sharing your experiences with others. More 

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 25, 2015

My partner and I stayed for two nights as part of a larger trip across New England. The room was large and clean. Not a bad price, especially as we had to book last minute after we were let down by a B&B we had booked in the area. The location of the hotel was good as it was not... More 

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We are so pleased you enjoyed your stay. Hopefully there will be another opportunity for New England travel and you will return. More 

Windham, Maine
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 21, 2015

Another beautiful stay at the Holiday Inn By The Bay! Daisy at check in was very nice, and all staff greeted me with a smile. The bayside view is the best. My favorite is the 7th floor. You can not go wrong staying at anything Lafayette owned in New England!

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for your review and recommendation. On behalf of the Holiday Inn By The Bay and Lafayette properties in New England, we appreciate your patronage, and look forward to continued stays at our hotels. More 

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Additional Information about Holiday Inn Portland By The Bay

Address: 88 Spring Street, Portland, ME 04101
Phone Number:
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Portland By The Bay 3*
Number of rooms: 239
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Also Known As:
Holiday Inn Portland By The Bay Hotel Portland
Portland Holiday Inn
Holiday Inn Portland By The Bay Maine
Hotel Style:
#9 Business Hotel in Portland

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