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All 18 Portland hotels

Holiday Inn Portland By The Bay

3.0 of 5 Hotel   |   88 Spring Street, Portland, ME 04101
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Ranked #10 of 18 Hotels in Portland
A recent review
4 of 5 stars reviewed 6 days ago
Roberta T York, Maine
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722 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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York, Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Stayed one night. Found the people at the front desk to be friendly and helpful. Our room was clean and comfortable, though the heater was quite noisy. For an older hotel, it is well kept up. We ate breakfast there in the morning, and service was quick and the food good. I would definitely stay there again.

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thanks for sharing your experiences with others. We so appreciate the comments, and hope you will return for a future stay More 

Northampton, Massachusetts
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed at the Holiday Inn by the Bay several times. We had adjoining rooms to accommodate our children. The kids loved the pool area which has a large heated pool. Our rooms were on the 7th floor and very quiet with comfortable beds and lots of pillow (though I wish hotels had warmer blankets). We chose to eat elsewhere... More 

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We are pleased you enjoyed our facility and amenities and appreciate the review. We hope you are able to return. More 

New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

The only thing this hotel has going for it is it's location. It is very centrally located and you can walk to many places from this hotel. Other than that, this place needs lots of improvements. Overall, the property looks dated and is in need of upgrades. Front desk needs some customer service training. They were very rude and pretty... More 

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for your constructive comments. The staff and management appreciate the input More 

Guilford Maine, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Are you going to the Cross Center? This is the place to stay. We loved our stay, had a room overlooking the bay. Was able to park in a covered garage and elevators were very close to parking. Room was clean, pool was heated, had mini fridge and microwave. We ate supper at the restaurant and the food was perfect,... More 

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We appreciate your review and are so pleased we could make your stay with us enjoyable. We hope you will return. More 

Augusta, Maine
Top Contributor
54 reviews 54 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have been coming here for 20 years to an annual convention. It is very comfortable. The employees are very good except the bar tender in the Port of Call Lounge. He had an attitude problem. Check in was great, restaurant quite good, and the rooms were ver clean.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Portland By The Bay, responded to this review

Dear Brusta60, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the restaurant and your nice check in experience. However, we’re sorry that you experience with the bar keep was less that desirable. We will look into this concern. I assure you... More 

Orlano, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My room was great, the fitness center was great, indoor pool was great, the hotel was great. Now for the craft beer drinker. Their lounge was set up perfectly. The only thing on tap was craft beers. From lagers to IPAs to bourbon barrel ales. The customer service was outstanding as well.

Was this review helpful? Yes 1
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We're so glad your stay went well! Please come again soon, and thank you for sharing your experiences with others. More 

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
33 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My partner and I stayed for two nights as part of a larger trip across New England. The room was large and clean. Not a bad price, especially as we had to book last minute after we were let down by a B&B we had booked in the area. The location of the hotel was good as it was not... More 

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We are so pleased you enjoyed your stay. Hopefully there will be another opportunity for New England travel and you will return. More 

Windham, Maine
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 21, 2015

Another beautiful stay at the Holiday Inn By The Bay! Daisy at check in was very nice, and all staff greeted me with a smile. The bayside view is the best. My favorite is the 7th floor. You can not go wrong staying at anything Lafayette owned in New England!

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Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for your review and recommendation. On behalf of the Holiday Inn By The Bay and Lafayette properties in New England, we appreciate your patronage, and look forward to continued stays at our hotels. More 

Calais, Maine
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

I attended an event 1/16/15 at HIBTB and decided to stay overnight with 2 other co-workers. The hotel staff were very professional and friendly. The room on the 7th floor overlooked a beautiful winter scene of Portland Harbor. Our room was impeccably clean and comfortable. We were close enough to walk to the Old Port for a quick outing in... More 

Was this review helpful? Yes 1
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

We are so glad you chose to stay with us. Our shuttle service is very popular, especially in bad weather. We look forward to your return. More 

boston, ma
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 6, 2015

We stayed for two nights in an executive King room facing the city. The room was large and very comfortable but dated. We could not believe how quiet it was! Our room was on the 10th floor at the end of the hallway and we heard absolutely no noise! It was a very relaxing and peaceful stay that I hope... More 

Was this review helpful? Yes 3
Management3, Manager at Holiday Inn Portland By The Bay, responded to this review

Thank you for the review and recommendations. We are fortunate to be a downtown property located in the Arts District, so removed from the local noise of restaurants and lounges, yet only about a 10 minute walk, and with free shuttle service! We hope you will return for a future stay. More 

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Additional Information about Holiday Inn Portland By The Bay

Address: 88 Spring Street, Portland, ME 04101
Phone Number:
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Portland By The Bay 3*
Number of rooms: 239
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Also Known As:
Holiday Inn Portland By The Bay Hotel Portland
Portland Holiday Inn
Holiday Inn Portland By The Bay Maine
Hotel Style:
#9 Business Hotel in Portland

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