We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fireside Inn & Suites Portland

81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
Hotel amenities
Fireside Inn & Suites Portland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #15 of 19 Hotels in Portland
A recent review
4 of 5 stars Reviewed October 21, 2012
TMBNewcAstleMaine NewcAstle Maine
Write a Review

375 reviews from our community

Traveler rating
    93
    116
    92
    46
    28
See reviews for
109
118
15
55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (375)
  • Mar-May only
    (58)
  • Jun-Aug only
    (149)
  • Sep-Nov only
    (120)
  • Dec-Feb only
    (48)
All months
There are newer reviews for Fireside Inn & Suites Portland
See the most recent reviews
NewcAstle Maine
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 21, 2012

We had no place to stay as the motel we originally book was substandard and we refused to stay there. We google on the GPS and we arrived at the Fireside. They had a double room with two double beds, with a very reasonable price, last minute on a Saturday night. Staff were pleasant, polite, and very helpful. The place... More 

Was this review helpful? Yes
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for your review of the Fireside Inn and Suites in Portland. We are happy to hear you found us and we could accommodate you last minute. We appreciate the compliments of our staff and the rooms. We hope to see you again on future travel! More 

Newburyport, Massachusetts
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed October 21, 2012

Needed a room for one night while attending a workshop in Portland and didn't want to spend much. Did a Hotwire and wound up here for < $100. Received a room with 2 doubles ... didn't know places still used doubles. Room was clean, bath small but clean. Hallways are really dingy. Breakfast was ok. Did a Hotwire last year... More 

Was this review helpful? Yes 1
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for your feedback regarding your stay at Fireside Inn Portland. We are glad to hear your room was clean and comfortable, and you took advantage of our complimentary continental breakfast. We apologize for any extra authorizations you may have experienced on your card by booking online through a third party website. You were checked in by the front... More 

Los Angeles, California
Top Contributor
107 reviews 107 reviews
56 hotel reviews
181 helpful votes 181 helpful votes
3 of 5 stars Reviewed October 21, 2012

Our room (#1117) was a good size and the lighting was excellent. The furnishing was in "mid-life" condition. While clean, the bathroom was in need of renovation. Our bed was comfortable. Having had many cold continental breakfasts, it was a pleasant surprise to find warm muffins included in the continental breakfast. We were greeted with "whoopie pies," Maine's official state... More 

Was this review helpful? Yes
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to share your experience. We are glad to hear you enjoyed the room as well as our complimentary amenities. Our muffins are made fresh in our kitchen each day, and the whoopie pies are made locally too. Please keep us in mind on future travels, we hope to see you again soon! More 

Dallas, Texas
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed October 20, 2012

To start, I made a very very bad mistake with booking through a terrible travel site called Hotwire...I requested a room with a king size bed on the waterfront. You must prepay and then Hotwire chooses the hotel. As stated, on the website I specified king in the waterfront area and received a double double 15 minutes from the waterfront.... More 

Was this review helpful? Yes
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

While we appreciate your feedback regarding your recent stay, we are disappointed that you have chosen to rate the Fireside Inn poorly based on the errors you encountered with Hotwire. The details you’ve shared about your experience booking through their website show you are dissatisfied with that service rather than that of our hotel. We are sorry to hear Hotwire... More 

New York City, New York
Contributor
16 reviews 16 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 15, 2012

We booked this hotel on Priceline for a good price, but not sure it was really worth it. The hotel is far from the city center, close to the highway in a not-so-interesting area. It takes approximately 10-15 minutes to the city center and parking is an issue. Our room was very close to the highway and rather noisy. Otherwise... More 

Was this review helpful? Yes
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to give us your feedback, we appreciate it! While our hotel is located within 5 miles of the downtown area, parking can be an issue there during peak season (May – Oct). Downtown Portland does offer metered street parking as well as a few parking garages. We are happy to arrange taxis for our... More 

Bangor, Maine
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2012

This hotel has every thing you need want on a trip! There's an indoor and outdoor pool for the kids, a lounge and a restaurant, free coffee and continental breakfast every morning and the staff is great. I have stayed here numerous times and keep coming back because of the excellent value. The hotel is right off the highway and... More 

Was this review helpful? Yes
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for sharing your experience regarding your stay at the Fireside Inn & Suites in Portland. Our goal is to provide spotlessly clean rooms, superior service and hospitality. We are pleased to hear you’ve become one of our many frequent guests and enjoy staying with us on business and on pleasure. The greatest compliment we can receive is to... More 

Franklin, Massachusetts
Senior Contributor
41 reviews 41 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 10, 2012

I booked this hotel on hotwire and thought we were getting something within walking distance of the center of Portland, it is a few minutes by car (7-10) and the only things close to it are a Ruby Tuesdays, Dunkin Donuts, Shaws all in a little strip mall with some other shops. I thought I booked a king room through... More 

Was this review helpful? Yes
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for sharing your feedback with us. While our hotel is not in the immediate downtown Portland area, we are located easily off the highway and it’s a quick 10 minute ride away. We are sorry to hear Hotwire was not able to guarantee you a king room. Hotwire offers “blind” bookings at a low price because they do... More 

Moncton, Canada
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed October 9, 2012

We don't think my money worth it for the stay. The bathroom was not clean. I saw hairs still hang on the door. The water did not flow down when we took showers. Don't know what is in the hole in the tub, seems a lot of hairs or .... stucked there, very gross. We stayed in Oct. The air... More 

Was this review helpful? Yes
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for letting us know about the maintenance issues you incurred during your stay with us. We are sorry to hear you did not enjoy your stay. We agree that everything in your room should be in perfect working order. Please remember there is always someone available on our staff to remedy any problems you may experience. More 

Mexico City, Mexico
Top Contributor
51 reviews 51 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 4, 2012

Hotel was Ok for one night. Upon check in and having read that they were renovating some of the rooms, I asked for one and was given one for a $15 upgrade fee. The hotel is not centrally located but downtown Portland is a few minutes drive by car. There was a continental breakfast. While the stay was not terrible,... More 

Was this review helpful? Yes 1
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

We thank you for your review of the Fireside Inn & Suites Portland. It is great to hear you were able to stay in one of our upgraded rooms. By the end of this month we will have additional new rooms with fireplaces and suites. We hope you will consider the Fireside Inn in future travels. More 

Lexington, Kentucky
Top Contributor
120 reviews 120 reviews
20 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed October 1, 2012

Stayed one night at Fireside Inn. complimentary breakfast was fair. Fruit, bagels, cereals, We were on a tour and were directed to the side entrance which I felt was not very welcoming. The room itself could use some additional cleaning and the motel needs updating.

Was this review helpful? Yes
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to give your feedback about your stay with us. We are glad you enjoyed the complimentary continental breakfast. We also have a full service restaurant on property which serves delicious breakfast options, too. We are sorry to hear you felt “unwelcomed” by the being directed to the side entrance of the hotel. This is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (5)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question