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All 17 Portland hotels

Fireside Inn & Suites Portland

3.0 of 5 Hotel   |   81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
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Fireside Inn & Suites Portland
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57%
Ranked #13 of 17 hotels in Portland
A recent review
3 of 5 stars reviewed 2 weeks ago
Jen C Dedham, Maine
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284 people have reviewed this hotel

Traveler rating
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    85
    68
    36
    23
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78
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42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Dedham, Maine
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed here for a night because my so was leaving for a sport team related trip. The accommodations were fine for the reason we were there. My biggest complaint however was the cigarette smell that permeated the halls. There were several people standing outside by the doorways smoking and the smell followed them in. Thankfully it did not follow... More

Was this review helpful? Yes 1
Scarborough, Maine
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

This was a great value. Beautiful room overlooking the court yard. The fireplace was perfect on a cold Maine weekend and well worth the few extra dollars. The Friday night entertainment was perfect. Will definitely stay again.

Was this review helpful? Yes 1
Livermore Falls, Maine
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The hotel lobby was clean but as for the rooms, curtains were stained, carpet was old and the tv was also very old. I felt the rooms had a little bit of an old smell as well. We went to check out the Jacuzzi out around 10:15pm and they shut the lights off on us at 10:40, which I understand... More

Was this review helpful? Yes 2
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for providing your feedback regarding your stay with us. We apologize for the problems and disappointments you experienced during your stay. Thank you for letting the server in the restaurant know about your disappointment so they were able to comp your meal. This is not the norm here at our hotel, and we are sorry we did not... More

maine
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 12, 2014

My family and I stayed at the Fireside and we loved our stay. We loved how close it was to the airport, the pool was wonderful and the restaurant had a great selection and the food was delicious. Extremely comfortable beds!!! Can't wait to go back!

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Bangor, Maine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2014

Nice rooms. comfy beds. great staff. Easy check in. We did stay, park and fly. Left our car for 2.5 weeks, they had it all cleaned off upon our return. They couldn't get us from the airport but told us to take a taxi and they'd reimburse, which they did no problem. Great beds, great rates and the restaurant had... More

Was this review helpful? Yes 1
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2014

We were here for 2 nights in one of the fireplace rooms. From my first phone call to reserve the room until we checked out it was a very pleasant experience. The room was clean and comfortable and the fireplace added a nice ambience. The Keurig coffee maker is a real treat as is the Bath and Bodyworks toiletries in... More

Was this review helpful? Yes 1
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Wow, thank you very much for the kind words regarding your recent stay with us! We are happy to hear you enjoyed every aspect of your experience from beginning to end. Our fireplace rooms are so cozy this time of year; we're in the process of adding even more to our rooms! Please come back to visit us soon, we... More

Skowhegan, Maine, United States
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 10, 2014

We stayed here last weekend. feb 7-8. Stayed here as employer got a discount. Room was in fairly good condition. There were quite a few black ants under bathroom sink. TV was outdated, most places I stay have nice flat screens now not old box style TV''s anymore. Pool was nice, but small. Had 3 young boys swearing there. It''s... More

Was this review helpful? Yes 1
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for sharing your feedback with us regarding your stay at the Portland, ME Fireside Inn and Suites. We appreciate knowing what went well and what we can improve on. We are very sorry for the problem you experienced with your bathroom. Your review does not mention if you let any of our staff know of this issue. That... More

Bangor, Maine
1 review
5 of 5 stars Reviewed February 10, 2014

The room was very clean plenty of towels and the staff were very friendly, acknowledging and greeting me every time I walked past the front desk. The $10 coupon was a nice touch to experience the dining area. The beds were a bit uncomfortable The food was good and continental breakfast had good variety. However lunch was not offered and... More

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firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

We are happy to hear you enjoyed your time with us at the Fireside Inn and Suites during your trip to the Portland, ME area. Thank you for taking the time to review us; we appreciate it! It sounds like we succeeded in our goal to provide spotlessly clean rooms, exceptional customer service and hospitality. Our lobby fireplace is very... More

Scarborough, Maine
1 review
4 of 5 stars Reviewed February 3, 2014

We had a very delightful visit at your hote. The only thing I can say is that the beds were not very comfortable. A bit hard and gave both my husband and myself back aches in the morning. Our daughter, however, slept like a baby. Food in the restaurant was delicious! Pool was very clean and warm. Our daughter had... More

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firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for sharing your feedback with us regarding your stay at the Portland Fireside Inn and Suites. We are glad to hear you enjoyed your dining experience in our onsite restaurant, Zackery's. Our indoor heated swimming pool and hot tub sure are nice during the wintertime! During the summertime we open our outdoor pool which is also heated, and... More

Hampden, Maine
1 review
4 of 5 stars Reviewed January 27, 2014

This hotel is our Go-To hotel whenever we stay over for a night or two in Portland. The rooms are clean, the pillow-top beds are comfortable. The $10 credit toward breakfast was an unexpected treat on yesterday's visit. The price is very affordable. I appreciated the in room ref rig. The front desk staff were friendly and efficient. The complementary... More

Was this review helpful? Yes
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thanks for sharing your experience online with us regarding your stay at the Portland Fireside Inn and Suites. We appreciate your feedback. It's beneficial to know what we're doing right and what can be improved on. We are happy to hear you've enjoyed staying with us on more than one occasion. On your next trip ask about our "Welcome Home... More

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Additional Information about Fireside Inn & Suites Portland

Also Known As:
Fireside Inn & Suites Portland Hotel Portland
Fireside Inn And Suites Portland
Fireside Inn & Suites Portland Hotel
Holiday Inn Portland
Portland Holiday Inn
Fireside Inn & Suites Portland Maine
Address: 81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
Location: United States > Maine > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fireside Inn & Suites Portland 3*
Official Description (provided by the hotel):
We offer today’s features with yesterday’s charm. Just minutes from the Portland Jetport and situated directly off I-95 Exit 48, our travel-friendly location is easily accessible. With its comfortable rooms, courtyard views and hospitality, the Fireside Inn & Suites Portland is the ideal choice for you and your family while visiting the Greater Portland Area.While staying with us, we invite you to enjoy Zackery’s Fireside Restaurant for dinner and evening entertainment. Our menus appeal to a wide set of tastes and we are extremely proud of our Staff. Please browse them at your leisure. We serve breakfast, dinner and wonderful desserts! We also have a full bar in Zack’s Club Lounge and offer drink specials for Happy Hour. We are pretty creative with martinis too! Whether you are joining us for business or pleasure, we are waiting for you! While you are here, why not relax by our Lobby Fireplace. Enjoy our late afternoon complimentary fresh coffee right here! Stay with us and each guest will receive a FREE Isamax Snacks Wicked Whoopie Pie! The Whoopie Pie is Maine’s Official State Treat (officially becoming law on September 28, 2011)! ... more   less 
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