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Fireside Inn & Suites Portland

81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
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1 room 1 adult
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Fireside Inn & Suites Portland
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461 Reviews from our TripAdvisor Community

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Belfast, Maine
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We have stayed at various Fireside Inns over the past two years. It offers consistent quality at a very reasonable price. The Portland, Belfast and Waterville locations are great. The Bangor location is in desperate need of renovation and new front desk staff at night.

Helpful?
Thank Jack D
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

We are thrilled to hear you are enjoying several of our Fireside Inn & Suites hotels. We are always trying to improve each property. We have have 3 in new Hampshire you might want to check too next time! More 

Hyde Park, Vermont
1 review
3 of 5 stars Reviewed 1 week ago

We were part of a very large group that stayed at the hotel and after traveling almost 6 hours in the snow to get to the hotel, a few of us sharing a room decided to go out for dinner but wanted to eat at the hotel restaurant instead of driving. We got the counter and waited about 10 min... More 

Helpful?
Thank Peytonsplacerabbits
Bangor, Maine
Level Contributor
160 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed December 21, 2015

This hotel is conveniently located near lots of shopping & the highway. It was quiet, and the room was very nice with a Keurig Coffee Maker, Iron, Ironing Board, Table, Chairs, Nightstand, Bureau, 2 Double Beds (firm), and a really nice Flat Panel Television with HDMI inputs. Free WIFI, a Continental Breakfast (not so good), a Nice Courtyard, and a... More 

Helpful?
Thank Scott S
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for sharing your kinds words with us! Glad you had a great stay. Joy is very helpful and friendly and we are lucky to have her. We offer a pretty good selection of cold items for our continental breakfast but we also offer a full hot breakfast menu. Next time try one of our fabulous egg specials. Thanks... More 

Portland, Maine
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 7, 2015

We've stayed at this hotel a lot and I really think it has gone down hill since it changed from a Holiday Inn. This weekend the indoor pool was at 76F....our 10 year old was shivering the entire time. We asked for a roll away bed for our kiddo and it came in a timely manner but your could see... More 

Helpful?
3 Thank r12345301
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Hi there. Thank you for pointing our some problems we are working on. We apologize that your stay was what you expected. We hope you will give us another try! More 

Coventry, Rhode Island
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 10, 2015

My husband and I booked this hotel the night before on a last minute trip to Portland, ME and did not realize that there was a beer festival going on that weekend so most hotels were already sold out. This was the only reasonably priced 3 star hotel we could find in Portland so we booked it with low expectations.... More 

Helpful?
Thank Shay1116
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

We are glad you found us and enjoyed your stay! When there is an event like the Brewer's Festival the hotels to fill up quickly. We think we offer a pretty good selection of items on our Complimentary Continental Breakfast but we also offer a full hot menu too. Maybe next time you will enjoy that. Hopefully we will see... More 

Mercer, Pennsylvania
Level Contributor
42 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 6, 2015

We had a unexpected trip to Maine, hard to find a good place to stay this time of year but the wonderful folks at the Fireside came thru for us and as before they provided us with a great clean pet room in a quiet section. Thanks to all of you and the great staff for all you did for... More 

Helpful?
Thank WILLIAM R
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

We are thrilled to hear you enjoyed your stay with us! And yes we too love our pets and are happy to have guests bring theirs along. Our apple pie is baked on site and made with fresh Maine apples and we love it too! More 

1 review
2 of 5 stars Reviewed November 3, 2015

I came here this weekend so looking forward to some rest and relaxation. I was disappointed in several factors. The pool they say is heated is real cold. The hot tub they have has very dangerous step to get into. The small fridge they give us is on the floor. We had to use our desk to use this fridge.... More 

Helpful?
Thank Julie L
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

We apologize that your stay with us was not what you expected. If you would like to call or email us we would like to chat with you about your visit. More 

Norwalk, CT
Level Contributor
68 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed October 26, 2015

Let me start by saying I paid $70 through a Priceline special. It isn't the Hyatt. Great bed, better linens than 2 years ago and the bathroom and bed room were very clean. Flat screen TV, Keurig with green mountain coffee Breakfast was fine; eggs and yogurt, etc....all good. Pool was a great size, clean and although slightly cool, was... More 

Helpful?
Thank Sheg
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Sounds like you really took advantage of our great amenities. Glad you enjoyed everything. Hope to see you again soon! More 

Boston
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed October 24, 2015 via mobile

Visited Portland for a girls' weekend and the place looked cozy in online advertising sites. Sadly the place stinks of cigarette smoke in the non-smoking room areas and the room wasn't very clean (used cotton swab on thickly dusted carpet behind bedside table---I was looking for an electrical outlet at the time). The bathroom was quite outdated and questionably clean.... More 

Helpful?
Thank gardengirlrn
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

We apologize for your less than perfect stay. Thank you for pointing out some opportunities for improvement for our property. More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 20, 2015

Nice comfortable rooms, great buffet breakfast and dinner! With an indoor pool and a hot tub, also exercise room, Fireside great! Lovely tasty buffet dinner and DJ entertainment with music to order was a very pleasant evening, thank you! I Almost any hotel that is not brand new could probably be updated but Fireside is clean and cozy,, so even... More 

Helpful?
Thank Sue A
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Glad to hear you enjoyed your stay with us. We are proud of our property and think it gets more comfortable with age! Hope to see you again. More 

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