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Fireside Inn & Suites Portland

3.0 of 5 81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
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Fireside Inn & Suites Portland
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Fireside Inn & Suites Portland
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361 reviews from our community

Traveler rating
    87
    111
    90
    46
    27
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106
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51
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lewiston, Maine
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We used the Park and Fly option to drop off our car before flying out on vacation for a week. While we were gone, there was a snowstorm. We were expecting to have to unbury our car before going home, but found that they had cleaned out the car for us! We never expected that kind of service. They offer... More 

Was this review helpful? Yes 2
Troy, New York
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros 1. The staff were wonderfully helpful and gracious. There were two people at the desk the whole time we were there (very unusual anymore). 2. The breakfast was fabulous. Trying to get a decent omelet is actually difficult. So many people overcook the eggs. Imagine our surprise when we learned the regular chef was off and a waiter cooked... More 

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firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you so much for your kind review. While we certainly appreciate the positives you experienced during your visit with us, we also appreciate the negatives. It gives us an opportunity to fine tune our operations and there's no better way than through the eyes of our customers. Thank you for visiting and we hope you have a happy new... More 

Turner, Maine, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed in the hot tub suite at the Fireside Inn room was very clean comfy beds the hot tub was in a room off to the side with a TV couch and message chair very pleased with our stay and are looking forward to stay in again. Would recommend them to anyone !!

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firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you so much for your review. The hot tub suite is one of our most popular rooms. We also have fireplace suites too! Warm regards from the Fireside Inn. More 

Senior Contributor
37 reviews 37 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at the Fireside Inn & Suites Portland Maine as part of our Christmas Holiday to the south. We were flying out of Portland and would be away 2 weeks. We decided to stay at the hotel for a few reasons. First, they would allow me to park my car in their lot while we were... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

What an AWESOME experience...friendly, professional service...NYE was an AMAZING deal!! room was nice, the buffet was delicious...VERY organized, COLOR BLIND was a great band AND it included breakfast

Was this review helpful? Yes 1
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you so much for your awesome review! I made sure to let the staff all see it. New Years Eve was an incredible event and we're glad you enjoyed it with us. We were thrilled to get Color Blind as they are a lively and popular local band. We also have them playing for us Valentines night in the... More 

Maine
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 21, 2014

I was completely satisfied with everything at this facility. Location is very convenient to the freeway. Room was very well taken care of. Well managed facility. Will not hesitate to return on my next trip.

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Richmond, Virginia
1 review
4 of 5 stars Reviewed December 3, 2014

Received very kind treatment from staff - prompt service by airport van, got me to my flight well in advance. Comfortable, clean room. Very convenient to Interstate (Turnpike), and also to shopping and restaurants.

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north rustico pe canada
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 23, 2014

My husband and I stayed here on our way home from Florida. I chose this spot because of the in house restaurant and easy access from I95. However, since we had arrived late October the restaurant was closed for the season. This was not a problem as we went across the road to Ruby Tuesdays. Now, the staff of the... More 

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1 review
2 of 5 stars Reviewed November 18, 2014 via mobile

my four night stay was cold! The lobby was nice beyond that was awful. The hot tub overflowed. The pool was frigid. The maid asked me everyday when I was leaving and each day my bathroom remained unclean, my carpets unvacuumed, and generally undusted. Desk staff were unhelpful and failed to explain the breakfast routine or location of elevators for... More 

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Milford, Maine
2 reviews
3 of 5 stars Reviewed November 16, 2014

Worst beds I have ever slept in! The beds were hard as a rock! There were burnt marks above the electrical outlets in the hallway. The toilet was not bolted to the floor. Thankfully we had a group rating because I would not have used the average price. The pool was alright, over chlorinated but good for the kids.

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Additional Information about Fireside Inn & Suites Portland

Address: 81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fireside Inn & Suites Portland 3*
Number of rooms: 200
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Also Known As:
Fireside Inn And Suites Portland
Fireside Inn & Suites Portland Hotel Portland
Holiday Inn Portland
Portland Holiday Inn
Fireside Inn & Suites Portland Maine

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