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All 18 Portland hotels

Fireside Inn & Suites Portland

3.0 of 5 Hotel   |   81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
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Fireside Inn & Suites Portland
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58%
Ranked #14 of 18 hotels in Portland
A recent review
3 of 5 stars reviewed 2 days ago
Tam G Quispamsis, Canada
  • Overview
  • Reviews (314)
  • Photos (27)
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  • Room tips (68)
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314 people have reviewed this hotel

Traveler rating
    78
    98
    77
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Quispamsis, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel on several occasions. Our reason for staying is usually sports related trips with our children. The staff is friendly and I the gentleman that works the continental breakfast is amazing at his job and certainly creates a welcoming atmosphere in the restaurant! What this hotel really needs is paint and new carpets; the dampness... More

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Indianapolis, Indiana
Top Contributor
96 reviews 96 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was a Holiday Inn which became a Fireside about 4 1/2 years ago we were told. There are some fun bits still around testifying to it's past (including Holiday Inn labels on the duvet covers) but the mangement and ownership have done a super job of maintaining the place and adding to it. The pools (indoor and out)... More

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1 review
3 of 5 stars Reviewed 5 days ago NEW

Sharing this review while still here on our stay. Overall our experience has been great. The hotel is nothing fancy, but we knew that. The major issue we have is the so called "free" wifi. Its free alright, if you can connect anywhere other than the lobby. Complained numerous times to the front desk and they said there is nothing... More

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firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for sharing your feedback with us regarding your experience. We apologize for the problems you had with the complimentary Wi-Fi service, and that we weren’t able to get this resolved during your stay with us. We understand how disappointing it is when something that should work doesn’t and is beyond anyone’s control. We have taken many steps in... More

Natick, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The quality of this hotel was far below what I was expected for a room listed at $200+ a night. Sure it's in Maine and it's the summer, but for those prices they can afford to provide a little more upscale of an experience. The Fireside Inn and Suites is a 2-story hotel next to the highway and a gas... More

Was this review helpful? Yes 1
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thanks for sharing your feedback with us so we can use it to better improve our hotel and guest experience. The problems you experienced concern us; this review does not describe a typical visit here. We would like to address a few things. We are in the process of upgrading all our TVs from the older style to newer flat... More

Brooklyn, New York
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Fireside Inn & Suites Portland on a Saturday night to avoid the pricier options downtown. Got it through Priceline at an excellent rate. The first floor room they initially booked me in smelled of stale smoke - but when I complained, they IMMEDIATELY moved me from the "Priceline" bloc of rooms to a larger room on the... More

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firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for your review and for sharing your experience with us. We are pleased to hear the Front Desk staff did a fantastic job in getting your room relocated. Our hotel is 100% non-smoking, so we apologize if the last guest broke the rules in that room. We are glad to have exceeded your expectations and hope you will... More

Walsall
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here during the first week of July as a stop on our motorcycling tour. When we entered our room we noticed a stale smell almost like old tobacco smoke. We soon realised it was because of the damp. We tried opening sealed windows and failed. We noticed the wallpaper coming away from the wall below the ceiling. The... More

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firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to reiterate your concerns about the room. We apologize for the issues you experienced. It is true that during your visit we experienced rain storms every day with high humidity; this could have caused some discomfort in the room. If we had known you were experiencing any of these problems before you checked out... More

Saint John, Canada
Senior Contributor
31 reviews 31 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great place to stay on vacation. We spent 5 nights there and will definitely stay there again. The free continental breakfast is good and a great way to start the day. It is a good location and allowed us to travel around but get back to the hotel to relax and have a swim. The staff were great and friendly.

Was this review helpful? Yes 1
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for your review. We are glad to read that you enjoyed your stay, the friendliness of the staff, the food in the restaurant, and the pool. Please come back and visit us again soon! More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We stay often and love it each time! Rooms are awesome, very clean and comfy! The breakfast is great and the service from all that work there is super! Can't wait to stay again this summer! We will always use this hotel.

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firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thanks so much for writing your review on TripAdvisor. Everyone here appreciates the kind words. We are always striving to offer our guest the best service and make them feel at home. It would be our pleasure to welcome you back the next time you are in Portland! More

Harwich, MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I return here every year on my way to Acadia - very handy location just off route 95. The staff is very friendly and welcoming. The rooms are very clean. Love the continental breakfast, and when I have the time, I enjoy the full breakfast (for which they provide a big discount). Have stayed at other hotels in the Portland... More

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firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Thank you very much for providing feedback from your recent stay with us. We are glad that you enjoyed your stay at Fireside Inn & Suites! Our associates enjoy taking care of our guests, and hearing compliments like this make it all worthwhile! It’s our pleasure to welcome you back the next time you are in Portland. More

worcester, ma
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My forth visit here. Friendly staff, good value for the room and available amenities. However the wifi is atrocious. Basically non-exsistant, very frustrating. Pools are heated and clean. Quick drive to Old Port.

Was this review helpful? Yes
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

Your fourth visit with us; Wow! Thank you! We sincerely appreciate your continued business and loyalty. Please accept our apologies for the Wi-Fi service. It has been upgraded within the past couple months with new routers and a better service plan. We are continuing our efforts to improve this amenity. We apologize it wasn’t working well during your stay. We... More

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Additional Information about Fireside Inn & Suites Portland

Address: 81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fireside Inn & Suites Portland 3*
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Also Known As:
Fireside Inn And Suites Portland
Fireside Inn & Suites Portland Hotel Portland
Holiday Inn Portland
Portland Holiday Inn
Fireside Inn & Suites Portland Maine

27 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
We offer today’s features with yesterday’s charm. Just minutes from the Portland Jetport and situated directly off I-95 Exit 48, our travel-friendly location is easily accessible. With its comfortable rooms, courtyard views and hospitality, the Fireside Inn & Suites Portland is the ideal choice for you and your family while visiting the Greater Portland Area.While staying with us, we invite you to enjoy Zackery’s Fireside Restaurant for dinner and evening entertainment. Our menus appeal to a wide set of tastes and we are extremely proud of our Staff. Please browse them at your leisure. We serve breakfast, dinner and wonderful desserts! We also have a full bar in Zack’s Club Lounge and offer drink specials for Happy Hour. We are pretty creative with martinis too! Whether you are joining us for business or pleasure, we are waiting for you! While you are here, why not relax by our Lobby Fireplace. Enjoy our late afternoon complimentary fresh coffee right here! Stay with us and each guest will receive a FREE Isamax Snacks Wicked Whoopie Pie! The Whoopie Pie is Maine’s Official State Treat (officially becoming law on September 28, 2011)! ... more   less 
Number of rooms
200

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