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All 18 Portland hotels

Fireside Inn & Suites Portland

3.0 of 5 Hotel   |   81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
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Fireside Inn & Suites Portland
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57%
Ranked #14 of 18 hotels in Portland
A recent review
4 of 5 stars reviewed 2 weeks ago
travelingx4family Portland, Maine
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322 people have reviewed this hotel

Traveler rating
    78
    100
    80
    41
    23
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90
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48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
Denver, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago NEW

This hotel is abhorrent. I did a business event at this hotel and they wouldn't even allow me, the presenter, to have a late checkout. I usually go for a run during the lunch break and they just flat out refused. I asked to speak with the owner but he never called back... they mentioned he never had a cell... More

Was this review helpful? Yes
firesideinnportland, Front Office Manager at Fireside Inn & Suites Portland, responded to this review

We are confused by context of this review considering the front desk staff granted you a 2 hour late checkout. We also noticed you had the same complaint of another hotel you stayed in and reviewed on TripAdvisor. Late checkouts are based on availability. When we are sold out, which we were the weekend you stayed, we are not able... More

Wilbraham, Massachusetts
1 review
2 of 5 stars Reviewed 1 week ago

After such a wonderful experience at the Fireside Inn and Suites in New Hampshire we were hopeful that this would be similar at the one in Portland ME. Unfortunately, not even close!! The cleanliness in NH was so much better. Our room was dirty, stained rugs and ceilings, rust spots in the bathroom, yikes so disappointing. The room smelled and... More

Was this review helpful? Yes
Portland, Maine
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Fireside Inn for a reunion. All of the staff were great, from check in to check out. Our room had an odd smell to it, not sure if it was the cleaning stuff our not. But that is the only complaint we had.

Was this review helpful? Yes
Houston, TX
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The front desk staff was friendly and courteous....breakfast manager Aundray was very engaging and friendly...lacks an elevator in the back section. Cleanliness of bathroom needs improvement. Excellent location for I95 and not too far from Old Port and DT. Many shopping areas and eating places and a Hannaford Supermarket is nearby plus Shaw's/Osco. Seems to be catering to seniors and... More

Was this review helpful? Yes 1
South Portland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Great rate, out dated rooms but they are clean. stopped here for one night on way home and would stay again. heated outdoor pool was highlight of the stay. Continental breakfast needs to have more selection.

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Cumberland, RI
Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had an enjoyable visit this weekend. The rooms and continental breakfast are simple but we'll set up and clean. I probably had six different contacts with staff all of them were very friendly and looking forward to helping us. There's a nice warm pool outside. Attached to the spa there is a decent four person hot tub and a... More

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Manchester, New Hampshire
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just back from 2 nights at the Fireside Inn and Suites, overall it was a OK stay. The room was clean, but the whole place is in need of a face lift. I would not pay $199 a night for this place. This is an $85 a night place at best. As far as the WIFI ..................don't even bother trying... More

Was this review helpful? Yes 2
Middlebury, Vermont
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just back from 2 nights at the Fireside Inn and Suites, and overall it was a good stay. Our room was clean, though worn and showing it's age. There was some mildew on the inside of the shower curtain, but I did not notice and odor in our room and the carpet was fine. As some reviewers have said the... More

Was this review helpful? Yes 1
Atlanta, Georgia
Top Contributor
82 reviews 82 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this room for a 10-day stay through one of the hotel bidding sites. When we checked in, the front desk immediately made us feel like a stepchild when inquiring about why we did not get the king bed that we requested in advance, but the attitude made us feel like they "would not" grant our request instead of... More

Was this review helpful? Yes 3
Quispamsis, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel on several occasions. Our reason for staying is usually sports related trips with our children. The staff is friendly and I the gentleman that works the continental breakfast is amazing at his job and certainly creates a welcoming atmosphere in the restaurant! What this hotel really needs is paint and new carpets; the dampness... More

Was this review helpful? Yes 2
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Additional Information about Fireside Inn & Suites Portland

Address: 81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fireside Inn & Suites Portland 3*
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Also Known As:
Fireside Inn And Suites Portland
Fireside Inn & Suites Portland Hotel Portland
Holiday Inn Portland
Portland Holiday Inn
Fireside Inn & Suites Portland Maine

27 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
We offer today’s features with yesterday’s charm. Just minutes from the Portland Jetport and situated directly off I-95 Exit 48, our travel-friendly location is easily accessible. With its comfortable rooms, courtyard views and hospitality, the Fireside Inn & Suites Portland is the ideal choice for you and your family while visiting the Greater Portland Area.While staying with us, we invite you to enjoy Zackery’s Fireside Restaurant for dinner and evening entertainment. Our menus appeal to a wide set of tastes and we are extremely proud of our Staff. Please browse them at your leisure. We serve breakfast, dinner and wonderful desserts! We also have a full bar in Zack’s Club Lounge and offer drink specials for Happy Hour. We are pretty creative with martinis too! Whether you are joining us for business or pleasure, we are waiting for you! While you are here, why not relax by our Lobby Fireplace. Enjoy our late afternoon complimentary fresh coffee right here! Stay with us and each guest will receive a FREE Isamax Snacks Wicked Whoopie Pie! The Whoopie Pie is Maine’s Official State Treat (officially becoming law on September 28, 2011)! ... more   less 
Number of rooms
200

Questions & Answers

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1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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