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Embassy Suites by Hilton Portland

Certificate of Excellence
GreenLeadersBronze level
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1050 Westbrook Street, Portland, ME 04102
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Embassy Suites by Hilton Portland
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Embassy Suites by Hilton Portland
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813 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (813)
  • Mar-May only
    (166)
  • Jun-Aug only
    (292)
  • Sep-Nov only
    (216)
  • Dec-Feb only
    (139)
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Oklahoma
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Embassy Suites while traveling on vacation. We flew into the Portland Airport and rented a car so we were looking for a location that was close to the Airport. This was an excellent choice. The hotel was very clean, the staff very friendly and the suite was perfect. Did not even notice any noise from aircraft.... More 

Was this review helpful? Yes
EmbassyPortlandGM, General Manager at Embassy Suites by Hilton Portland, responded to this review

Dear srmariein3d, Thank you so much for your wonderful review from your recent stays with us. We were honored not only to be host your once, but twice! We truly appreciate your kind words about the hotel cleanliness, staff, our suites and your recommendation. We look forward to seeing you again on your next visit to Portland. Warmest Regards, Stacy... More 

Glens Falls, New York
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our first stay at an Embassy Suites as Hilton HHonors members. We enjoyed a nice room with recognition of our special celebration, friendly, accommodating staff, a great breakfast every morning and a generous manager's reception each evening. We flew in and decided we'd choose the airport location and take their recommended cab service to the Old Wharf area for our... More 

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EmbassyPortlandGM, General Manager at Embassy Suites by Hilton Portland, responded to this review

Dear NYCVisitor2013, Thank you for taking the time to share your recent experience at our hotel on TripAdvisor. I was so pleased to see that you were able to enjoy so many of the amenities we offer. Our daily breakfast and nightly reception are popular features for many of our valued guests. I'm also glad to see that you were... More 

Marshalls Creek, Pennsylvania
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I hadn't stayed at an Embassy Suites property in quite a while. I had forgotten the nice extras that one can enjoy at this brand's property, from the manager's reception to an upgraded breakfast with omelet-to-order station. This particular property also has an outside fire pit off of the bar that my wife and I sat at a few minutes... More 

Was this review helpful? Yes 1
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear docamadeus, Thank you so much for posting your positive review, we truly appreciate your support. As you say, Embassy Suites is a great choice considering the larger suites, complimentary hot breakfast and Evening Reception (not to mention our lower rate compared to the downtown properties!) We are all delighted that you enjoyed your stay with us and hope to... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

A wonderful pet-frienldy hotel without feeling like a pet-friendly hotel...there were no smells or stains or anything that would indicate that pets had stayed in the room before. The expansive free breakfast is an added and unexpected bonus.

Review collected in partnership with Embassy Suites Hotels

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EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear G1933MDsaras, We sincerely appreciate your kind review on Tripadvisor and are delighted that you and your four-legged friend had such a pleasant stay. It's always fun for the staff to meet the pets that visit the hotel and we're so pleased that you chose to visit us. We hope you will keep us in mind whenever your travels bring... More 

Fremont, CA, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Best quality food I've ever experienced in an Embassy Suites. Its equal to those in the Southeast that have a Ruth Chris' Steakhouse embedded -- and not nearly as expensive. Hotel staff was absolutely top-notch.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear Steven R, Thank you for taking the time to post your kind words on Tripadvisor, we truly appreciate your support. I will pass them on to our chefs, John and Peter and the rest of the Cafe staff. We all hope to see you again the next time you venture to the East Coast! Kindest Regards, Timothy Prosser Assistant... More 

Albany, New York
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

from the moment we arrived the service was simply perfect! the staff is very friendly and attentive! the staff bends over backwards to service you! the restaurant was very very good! the manager of this hotel needs to let the staff know what a amazing job they do!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear makiko43, Thank you so much for your kind review on Tripadvisor, we truly appreciate it. We are very proud of our staff and are delighted that you experienced such outstanding service during your stay. I will certainly pass along your praise! Best Wishes, Timothy Prosser Assistant General Manager More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very convenient to Portland Airport and easy drive to downtown Portland. Chris (bartender) and Jolene (breakfast staff) were very helpful in recommending places to eat/visit in Portland and the Rangeley Lake area where we were headed. Restaurant food at hotel very good; manager's special in the evening was a great way to unwind and breakfast was amazingly good!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear GeeBee207, We are pleased that you decided to stay with us and enjoyed the complimentary breakfast and evening reception. Chris and Jolene are certainly two of our stars and we're delighted that they were able to provide you with such outstanding service during your stay. Thanks from all of us for your positive feedback and we look forward to... More 

Pennsylvania
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped in Portland one night one our way to Acadia. Embassy Suites are great for a family with teenagers. The hotel isn't close to downtown Portland, but it was only minutes away. We arrived in time for the manager's reception and enjoyed some fruit, crackers, and beverages before heading out for dinner. We never heard any airplanes flying around... More 

Was this review helpful? Yes
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear suzkal, We are pleased that your family decided to stay with us and enjoyed the complimentary breakfast and evening reception. Thanks from all of us for your positive feedback and we look forward to serving you each time your travels lead you back to the Portland area! Best Regards, Timothy Prosser Assistant General Manager More 

Lexington, Kentucky
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm comparing this to the MANY other Embassy Suites I've stayed in all over the country: 1. The property is VERY well maintained 2. The rooms are MUCH smaller than most ES hotels....the bathroom could be described as a 'toilet and tub closet'. 3. Heat/AC has no feature to keep the fan running at all times, so it will cut... More 

Was this review helpful? Yes 3
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear Dingus C, I would like to apologize that you experienced a "mixed-bag" during your stay with us, that is certainly not the level we aspire to. Regarding pets, they are limited to the 3rd floor, unless a guest brings one in without notifying us. They are also not permitted in areas of the hotel where food is served, the... More 

New York
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a nice time in Portland over Independence Day weekend in a two bedroom suite. The layout was great - very functional, and the value was exceptional. Great complimentary breakfasts and relaxing evening happy hours around the fire pit. The only tradeoff was the distance to charming downtown Portland, but the cost of the taxis was definitely worth the... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear Catherine, Thank you so much for posting your positive review, we truly appreciate your support. As you say, Embassy Suites is a great choice considering the larger suites, complimentary hot breakfast and Evening Reception (not to mention our lower rate compared to downtown properties!) We are all delighted that you enjoyed your stay with us and hope to see... More 

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