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Embassy Suites by Hilton Portland

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1050 Westbrook Street, Portland, ME 04102
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1 room 1 guest
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Embassy Suites by Hilton Portland
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846 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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Maine
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

If visiting the Portland area and in need of a hotel I recommend The Embassy. Nice rooms with plenty of room to stretch your legs. Could stand for some updating, but overall clean and comfortable rooms. The managers special in the evening is very enjoyable for a snack and drink. The in house restaurant is good, but pricey if on... More 

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Williamsburg, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I liked the hotel, and the rates were more reasonable than the waterfront hotels during peak season.(August) The breakfast was exceptional with a very good omelet chef who was also very friendly. The location is not as good, but for the rates, it was the sensible choice. On the critical side, the pool area ran out of towels twice during... More 

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Westfield, New Jersey
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Nicely renovated lobby, but rooms, while spacious, could use some additional renovation. One of the beds made a banging sound whenever its occupant moved. Lots of breakfast choices, but nothing stellar. Complimentary Happy hour was nice, and outdoor fire pit was a nice touch. About a 15 minute drive to Old Port. Oh, and reaching for my glasses that fell... More 

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DownEast and Acadia Maine, Maine
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It is an Embassy Suites, but it is not up to standards of the chain. The a/c units were very loud and the bed was worn out. All of the other things we love about Embassy were great! Maybe not all of the rooms are like one I had.

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Brighton, Michigan
1 review
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed along with my son and daughter-in law both of our rooms were clean ,spacious, up to-date and comfortable. There are so many good things about the hotel it is hard to mention them all. Friendly staff, great managers reception,fast good room service and excellence full hot breakfast We had no trouble getting to downtown, a... More 

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EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear Links248, Thank you so much for your praise, we sincerely appreciate your support. I'm delighted that you experienced excellent service during your stay and that we were able to follow-up and get the lost windbreaker mailed right back to you. We hope to see you again, whenever you plan on making a return visit to the Portland Area! Best... More 

Richmond, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is pricey, but I found it worth the extra dollars. Stayed with my children while visiting my husband in the hospital. Suite was spacious and clean. Food was delicious. Staff was warm and friendly.

Review collected in partnership with Embassy Suites Hotels

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EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear Melissa V, We are delighted that you enjoyed your stay and appreciate your positive feedback. August is certainly the most expensive time to visit Maine but we're glad you were able to take advantage of the added value of our complimentary hot breakfast and evening receptions. We hope you will keep us in mind whenever your travels bring you... More 

Trumbull, Connecticut
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful two-night stay at this Embassy Suites. The staff was consistently friendly and helpful, and our suite was clean and well maintained. The fitness center and gym/hot tub area were above average, and the latter was open until midnight with 10pm-12am being for adults only. The elevators seemed abnormally slow, but that is a very minor complaint.... More 

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EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear KRW52, Thanks from all of us for your positive review on Tripadvisor, we sincerely appreciate it. We are delighted that you had a pleasant stay and experienced outstanding service from all of our staff. We hope you will keep us in mind for all your future visits to the Portland area! Kindest Regards, Timothy Prosser Assistant General Manager More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

It's a great modern hotel with excellent service and plenty of free extras. We arrived at night and we're happy to discover our suites and the pool. The free happy hour drink/snacks and breakfast are much appreciated. The next day we wanted to go downtown and the staff was very helpful arranging for cabs and advising us on the best... More 

Was this review helpful? Yes
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear S_Timi, We are pleased that you decided to stay with us and enjoyed the complimentary breakfast and evening reception. Thanks from all of us for your positive feedback and we look forward to serving you each time your travels lead you back to the Portland area! Best Regards, Timothy Prosser Assistant General Manager More 

Dallas, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good location, comfortable beds, complimentary breakfast and happy hour. Easy free parking. Living room could use updated furniture. AC was very loud. Our room was not made on our third day. Bummer bc we were looking forward to coming back to a clean room.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear Tina B, Thank you for you generally positive review and also for making us aware of the issues you experienced. If you wouldn't mind, I would appreciate the opportunity for follow-up with you directly. A "decent stay" is certainly not what we aspire to provide and I would also like to be able to investigate the reason that your... More 

Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Got upgraded to a 2 bedroom 2 bath suite ! On-line check-in is a plus. Good buffet breakfast with made to order items available. Nice pool. Portland hotels in August are expensive but this was a good deal. Would stay here again in a heartbeat. Didn't get a chance to take advantage of the free drinks at the 5:30 -... More 

Was this review helpful? Yes 1
EmbassyPortlandGM, Manager at Embassy Suites by Hilton Portland, responded to this review

Dear Clarkston_Rambler, Thank you so much for posting your positive review, we truly appreciate your support. As you say, Embassy Suites is a great choice considering the larger suites, complimentary hot breakfast and Evening Reception (not to mention our lower rate compared to downtown properties!) We are all delighted that you enjoyed your stay with us and hope to see... More 

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