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All 17 Portland hotels

Embassy Suites Hotel Portland

3.5 of 5 Hotel   |   1050 Westbrook Street, Portland, ME 04102
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Ranked #2 of 17 hotels in Portland
Certificate of Excellence 2013
A recent review
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484 people have reviewed this hotel

Traveler rating
    290
    147
    28
    13
    6
See reviews for
177
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18
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Ithaca
1 review
5 of 5 stars Reviewed 2 days ago NEW

We were impressed with the service and helpfulness of the staff: from the front desk to the omelet chef to the women working during the breakfast hours. Glad we chose not to stay at our conference hotel - easy commute to downtown Portland and much better complimentary services. Whole family came along and had an enjoyable time in the hotel... More

Review collected in partnership with Embassy Suites Hotels

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portland, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

Check in on 4/7/14 - Everything was fine. Later that evening the TV did not work & the heat did not work. 4/8/14 left room @ 7:30am reporting the the Heat & TV wasn't working. Returned @ 2:30pm room still not clean. returned to room @ 5pm, the room was clean but no bathroom products were replaced (towels, shampoo, soap,... More

Review collected in partnership with Embassy Suites Hotels

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Calais, Maine
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago NEW

The room consists of two rooms, a bedroom and a living room. There are minimal "kitchen facilities" of a fridge and a coffee maker.(Perhaps a microwave-- I don't remember). In the evening there is a complimentary drink and free snacks. The breakfast is good and the omelet chef is fun. Actually all of the wait staff for breakfast were very... More

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Winthrop, United States
1 review
5 of 5 stars Reviewed 1 week ago

What an excellent place to stay. Welcoming and warm. Short cab ride to downtown. The free reception is awesome, and breakfast was yummy. The heater was a little loud but the 2 rooms made up for it for sure.

Review collected in partnership with Embassy Suites Hotels

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Chicago, Illinois
Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of two adults and four kids aged 8-14 stayed here for four nights in spring. The hotel is lovely, different from some of the embassy suites with an atrium in the middle, more like a Doubletree. It seemed as though staff was always cleaning something. Rooms were a good size, with the bathroom separating the living room and... More

Was this review helpful? Yes 1
Bangor, United States
1 review
5 of 5 stars Reviewed 1 week ago

You can't go wrong with this hotel. Everything from the evening reception, with drinks & munchies by the fireplace, to the spacious, modern suite and the delicious breakast, not to mention the workout room and pool all included in the price, makes this an EXCELLENT value. Its like a home away from home.

Review collected in partnership with Embassy Suites Hotels

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Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a great hotel if you're traveling with a pet. The staff is extremely accommodating. Complimentary breakfast is great. Lovely lobby area, great cafe. Overall just a really positive experience. Highly recommend.

Review collected in partnership with Embassy Suites Hotels

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PWMGM, General Manager at Embassy Suites Hotel Portland, responded to this review

Dear Izzy708, Thank you so much for your wonderful review for your recent stay with us. I am very pleased to hear that you enjoyed your stay with us. We have many guests that travel with their pets and your recommendation is appreciated. We had a great time with the puppy and look forward to your next "puppy sitting" stay.... More

Lowell, Massachusetts
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I have stayed here many times. My husband and I don't smoke but we always ask for a smoking room because people with noisy kids always stay in non smoking rooms. The one and only time we had a non smoking room was a nightmare-undisciplined kids running up and down the hallway half the night and knocking... More

Was this review helpful? Yes 1
PWMGM, General Manager at Embassy Suites Hotel Portland, responded to this review

Dear Heather1217, Thank you for another great review! We really love to see the same guests come back time and again. I appreciate your kind words regarding the service you receive from the team. Please feel free to contact me directly for your next stay and I can let you know if we have any youth groups in house. We... More

Los Angeles, California
Top Contributor
103 reviews 103 reviews
43 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall, a good experience, but on our March 13 stay, snow covered the walks and driveway and parking lot making walking a hazardous experience. The rooms for our Brevard video crew had a great view of the adjacent Portland Airport and were quiet and comfortable.

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PWMGM, General Manager at Embassy Suites Hotel Portland, responded to this review

Dear Channel_70, Thank you for taking the time to let us know about your recent stay with us. I would like to offer my apologies for the hazardous conditions of the parking lot. I know that winter storm Vulcan had some high winds making the clean up more difficult for our crew. I had addressed your concerns with them and... More

Ellsworth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

All staff encountered made me feel like they genuinely cared about my comfort and not only meeting but exceeding my expectations. Quick friendly service, quality accomodations, and professionalism displayed by staff made me want to make this my hotel of choice when I visit again!

Review collected in partnership with Embassy Suites Hotels

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Stacy W, General Manager at Embassy Suites Hotel Portland, responded to this review

Dear Julie B, Thank you so much for taking the time to let us know about your recent stay with us. I am very pleased to hear that all of the team you encountered showed true hospitality spirit. We have a dedicated team and your recognition will make their day. We look forward to seeing you again on your next... More

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Additional Information about Embassy Suites Hotel Portland

Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Embassy Suites Hotel Portland Maine
Address: 1050 Westbrook Street, Portland, ME 04102
Phone Number:
Location: United States > Maine > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Portland
#2 Family Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Portland 3.5*
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