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All 18 Portland hotels

Embassy Suites Hotel Portland

3.5 of 5 Hotel   |   1050 Westbrook Street, Portland, ME 04102
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Ranked #1 of 18 Hotels in Portland
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
Bruce-Carol New York
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619 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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English first
New York
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We used the Embassy Suites in Portland as an overnight stay on the way up to a location in the north of Maine. It is just under two hours from Boston Logan, so was a great location to get some of our longer travel under our belts. We arrived shortly before 10 PM and hadn't eaten. The bar at the... More

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Tega Cay, South Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We only stayed one night but we we're put on the pet floor which I didn't know they had. I think the staff should have asked if this was ok because when we stepped off the elevator, it smelled. Not bad but an off smell....not pleasant. And the room had the same odor. Furniture dated...looked ready for an update. Most... More

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Greenwich, Connecticut
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

You'd think bringing your toddler and parents on vacation has the makings of a horror movie, but not here! Of course the evening complimentary cocktails kept me sane, but the hotel employees were the friendliest and most accommodating I've even seen short of Disney world. They quickly set up cribs, brought extra linens just in case when the baby came... More

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Sutton, Massachusetts
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

I have stayed here on business on several occasions and really like this hotel. It is very clean, a great value and easy access to downtown Portland and business locations I need to visit. Unlike some other revers, my room had very quiet AC and that is a big pet peeve of mine. The hotel is next to the jetport... More

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East Falmouth, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for a 3 days to attend a family wedding in the area. We had a 2 bedroom suite which included a nice sitting area that had a pull out couch. Room was extremely clean and comfortable. AC was a bit loud but nothing that you couldn't sleep through. I would highly recommend staying here.

Review collected in partnership with Embassy Suites Hotels

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EmbassyPortlandGM, Manager at Embassy Suites Hotel Portland, responded to this review

Dear Karen, We are pleased that you enjoyed your stay and appreciate your positive review. We hope to see you again whenever you travels bring you back to the Portland area, thank you. Kindest Regards, Tim Prosser Assistant General Manager More

Massachusetts
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Unless you don't want A/C or heat or you can sleep through a heat/cooling system that sounds like a rocke tship going off, don't stay here. Too bad because love the space of an Embassy Suites and the quiet from outside noise (hallway) but once in the room, unable to use A/C at all because it would cycle "on and... More

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EmbassyPortlandGM, Manager at Embassy Suites Hotel Portland, responded to this review

Dear Missyltc, I would like to apologize for the issue you experienced with our air conditioning unit. It sounds like there may have been some sort of mechanical problem with the unit, causing the excessive noise. Some units do have the "constant fan" option, some do not, but none should be as loud as you describe. At any hotel, issues... More

Memphis, Tennessee
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A great choice after Delta cancelled all our flights. Staff was great and location ideal. They were welcoming and gave us a distressed traveler's discount. Shuttle to the airport 24 hours per day. Evening cocktails were welcome after a hard day of frustrating air travel. The staff was great in recommending downtown restaurants.

Review collected in partnership with Embassy Suites Hotels

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EmbassyPortlandGM, Manager at Embassy Suites Hotel Portland, responded to this review

Dear OleMissDr, Thank you for taking the time to post you positive comments on Tripadvisor, we truly appreciate your support. Located so near the airport, we see a lot of "distressed passengers" (airline travelers who have had flights cancelled). We are pleased we were able to make your unexpected stay so enjoyable.. Best Wishes, Timothy Prosser Assistant General Manager More

Contributor
14 reviews 14 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We had 3 nights here and thoroughly enjoyed our stay. This place offers great value, and the cooked to order breakfasts and early evening drinks were fantastic. We upgraded to a premium suite which had free use of vending machines on the floor. I probably wouldn't do this again as the room didn't seem any different. Nice place, friendly staff,... More

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EmbassyPortlandGM, Manager at Embassy Suites Hotel Portland, responded to this review

Dear John P, Thank you for posting your positive review on Tripadvisor, we appreciate your support. We are glad you were able to enjoy the little extras we offer: the complimentary hot breakfast and evening reception. Our Premium Suites are part of a new program which include, as you mention, unlimited access to the vending machine on that floor but... More

Santa Fe, New Mexico
Top Contributor
57 reviews 57 reviews
20 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived 'round midnight. Efficient pickup from PWM, likewise check in. Decent room, excellent bed, duvet, linens. (Although a filthy towel--used to clean boots? Mentioned at checkout--covered with embarrassment with offers to compensate, not taken.) First-rate brekkers. Swell omelets. Good delivery back to aport. Highly recommend for what it is.

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EmbassyPortlandGM, Manager at Embassy Suites Hotel Portland, responded to this review

Dear Vcdarty, Thank you for taking the time to post your generally positive review on Tripadvisor, we appreciate your support. My apologies again about that towel, otherwise I'm glad your stay was an enjoyable one and hope you'll make Embassy Suites your home away from home, whenever your travels bring you to the Portland area. Best Regards, Tim Prosser Assistant... More

Bangor, Maine
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrival Saturday September 6th. First let me say that we are Hilton Honors members and we only stay at the Embassy when in the Portland area. We started a 3 night stay on Saturday and planning to stay thru Tuesday. We arrive early,1245 to see if we check in early and get our luggage-out of the car. We were told... More

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EmbassyPortlandGM, Manager at Embassy Suites Hotel Portland, responded to this review

Dear Lo3rn, My apologies about the rough start to your stay but I'm very pleased that Kristen was able to accommodate you in the end. Thank you for your patience, and thank you for your kind review, I'm sure it will make Kristen's day. As you mentioned, unfortunately, when reservations are made through 3rd party sites, Hilton Honors preferences are... More

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Additional Information about Embassy Suites Hotel Portland

Address: 1050 Westbrook Street, Portland, ME 04102
Phone Number:
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Portland 3.5*
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Also Known As:
Embassy Suites Portland
Portland Embassy Suites
Embassy Suites Hotel Portland Maine

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