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Inn at St. John

Certificate of Excellence
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939 Congress Street, Portland, ME 04102
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Inn at St. John
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Inn at St. John
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438 reviews from our community

Traveler rating
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    47
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Phippsburg, Maine
Contributor
13 reviews 13 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

At the risk of making it more difficult to get a reservation here, I have to say what a very pleasant stay we had here. The location is ideal for downtown events, Hadlock Field, Maine Medical Center, many top flight restaurants and a stroll in town. The decor is charming , the staff is friendly and helpful, the continental breakfast... More 

Was this review helpful? Yes 3
Terry M, General Manager at Inn at St. John, responded to this review

Sally40818- Thank you for taking the time to write a wonderful review about your stay with us here at the Inn at St John. Glad to know you found the décor charming, staff friendly, and the room to be clean and comfortable. We hope you choose us again for your return visit to the Portland area and wish you all... More 

St. Helier, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This reasonably priced hotel is within easy walking distance of the main spots in Portland. There was good free parking and some good bars nearby. It was warm and well set up. You may not get an en-suite bathroom, but it will still be exclusive to you.

Was this review helpful? Yes 1
Terry M, General Manager at Inn at St. John, responded to this review

Colin M- Thank you for choosing the Inn at St John for your stay in Portland Maine. We appreciate the positive review and glad you have a great stay. Hope you hade a great trip from the U.K. and wish you all the best in the future. More 

Charlottetown, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here while spending the night in the city to see a concert at the State Theatre. Booking was easy and straightforward through their website and communication was great via email. Our room was right beside the the front desk but was very quiet. The room was nice and clean as well. My only small complaint... More 

Was this review helpful? Yes 2
Terry M, General Manager at Inn at St. John, responded to this review

cjmdwm- Thank you for taking the time to share your thoughts about your recent stay at the Inn at St John. Our location is perfect for concert goers in the heart of the city. Your great comments about easy booking, a clean quite room, and continental breakfast are greatly appreciated. We have a plan in place to upgrade our jetted... More 

smithfield, me
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this inn several times and have never been disappointed. The staff is wonderful and the rooms are comfortable, very clean, and quiet, plus the breakfast now has gluten-free items included. This inn is walking distance from many places we like to go when in Portland.

Was this review helpful? Yes 1
Terry M, General Manager at Inn at St. John, responded to this review

artjourneys- Thank you for choosing the Inn at St John for your stay in Portland. We appreciate the wonderful comments about our service, rooms, and continental breakfast. All of us at the Inn appreciate our return guests and look forward to seeing you again in the future. More 

RI
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

My daughter and I wanted to meet mid-way between my home and her school. Portland was that place. I chose the Inn at St. John because of the price, the location, and the pictures I saw online. It exceeded my expectations. The room was delightfully decorated and had more amenities than some top-rated hotels. The staff was always available to... More 

Was this review helpful? Yes 3
Terry M, General Manager at Inn at St. John, responded to this review

CrazyBells- Thank you for choosing the Inn at St John for your stay in Portland Maine. We are thrilled you liked our décor, amenities and to have exceeded your expectations! Yes, being an Inn that is located on the peninsula of the city can get a bit noisy from time to time but overall our location is slightly removed from... More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 15, 2015

Free on-site parking upon arrival, staff was extremely friendly and helpful when explaining where our room was. When given the option online of whether we wanted a "private hall bath" or one that was in our room, we chose the latter, giving us more privacy. I would recommend that option for other guests. Free waters and cookies at all times.... More 

Was this review helpful? Yes 3
Terry M, General Manager at Inn at St. John, responded to this review

Brenna G- Thank you for taking the time to write a review about your recent stay with us here at the Inn at St John. I am pleased to know our top notch staff was friendly and helpful. Also, I would like to thank you for the great comments about cleanliness and décor of the room. Your thoughts regarding continental... More 

Montague, New Jersey
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 13, 2015

This place gets it right. Great customer service, attention to detail and really nice rooms at a very reasonable price. We've stayed in both rooms with a private hall bath and with in room baths and both were comfortable. Its a little bit out of the main downtown area for walking unless you're motivated, but there is a great BBQ/beer... More 

Was this review helpful? Yes 2
Terry M, General Manager at Inn at St. John, responded to this review

David Z- Thank you for writing such an outstanding review about you stay at the Inn. We pay very close attention to feedback from our guests and I share the reviews with the staff to let them know all their hard work pays off! It's incredibly rewarding to know that we made our guests stay in the city an enjoyable... More 

Hulls Cove, Maine
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 13, 2015

We stayed in a room with 2 double beds and an in-suite bathroom and it was quite the steal. Of course, there is quite a labyrinth of stairs to get to the 3rd floor (I think it was on the third floor...), but that's all part of the quirky charm. Price was right and many amenities to boot.

Was this review helpful? Yes 2
Terry M, General Manager at Inn at St. John, responded to this review

underthelemontree- Thank you for choosing the Inn at St John for your stay in Portland. We appreciate the time you took to write a great review and am pleased you found value in the rate and the building to be charming. Its our hope you stay with us again for your next visit to the area. Take Care! More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 3, 2015

First I must say, the customer service at this hotel is top notch. The manager (Terri) runs a very professional business. Secondly, the only reason why I issued a "4" rating, instead of "5" rating was due to the fact of WIFI being out during my two night stay. If you're a technology driven junkie like me and can't live... More 

Was this review helpful? Yes 2
Terry M, General Manager at Inn at St. John, responded to this review

digitalcreativetype- Thank you for writing a fantastic review about your stay with us at the Inn! A great deal of time goes into every detail to insure our guests have a memorable stay. Thank you for alerting us about your internet service. We have taken steps to research and fix the issue so it doesn't happen in the future. We... More 

Zionsville, Indiana
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 27, 2015

Stayed the night before catching a flight. Staff was very friendly. Room very big, we stayed in a room with a bathroom included. Beds were wonderful and very comfortable. The only concern I would express is the steep stairs, could be a problem if stairs are even a slight issue. Overall great!

Was this review helpful? Yes 2
Terry M, General Manager at Inn at St. John, responded to this review

Mary Kay K- Thank you for taking the time to write a great review about your stay. We are glad you fund the beds comfortable. This building being 119 years old its unfortunately not architecturally feasible to make structural changes to our stairs but the staff is always willing to help with luggage or anything else to make your stay... More 

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