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Inn at St. John

Certificate of Excellence
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939 Congress Street, Portland, ME 04102
Best prices for: 1 room 1 guest
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Inn at St. John
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Inn at St. John
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435 reviews from our community

Traveler rating
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    47
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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smithfield, me
2 reviews
5 of 5 stars Reviewed yesterday NEW

I have stayed at this inn several times and have never been disappointed. The staff is wonderful and the rooms are comfortable, very clean, and quiet, plus the breakfast now has gluten-free items included. This inn is walking distance from many places we like to go when in Portland.

Was this review helpful? Yes
RI
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I wanted to meet mid-way between my home and her school. Portland was that place. I chose the Inn at St. John because of the price, the location, and the pictures I saw online. It exceeded my expectations. The room was delightfully decorated and had more amenities than some top-rated hotels. The staff was always available to... More 

Was this review helpful? Yes 2
Terry M, General Manager at Inn at St. John, responded to this review

CrazyBells- Thank you for choosing the Inn at St John for your stay in Portland Maine. We are thrilled you liked our décor, amenities and to have exceeded your expectations! Yes, being an Inn that is located on the peninsula of the city can get a bit noisy from time to time but overall our location is slightly removed from... More 

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Free on-site parking upon arrival, staff was extremely friendly and helpful when explaining where our room was. When given the option online of whether we wanted a "private hall bath" or one that was in our room, we chose the latter, giving us more privacy. I would recommend that option for other guests. Free waters and cookies at all times.... More 

Was this review helpful? Yes 3
Terry M, General Manager at Inn at St. John, responded to this review

Brenna G- Thank you for taking the time to write a review about your recent stay with us here at the Inn at St John. I am pleased to know our top notch staff was friendly and helpful. Also, I would like to thank you for the great comments about cleanliness and décor of the room. Your thoughts regarding continental... More 

Montague, New Jersey
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place gets it right. Great customer service, attention to detail and really nice rooms at a very reasonable price. We've stayed in both rooms with a private hall bath and with in room baths and both were comfortable. Its a little bit out of the main downtown area for walking unless you're motivated, but there is a great BBQ/beer... More 

Was this review helpful? Yes 2
Terry M, General Manager at Inn at St. John, responded to this review

David Z- Thank you for writing such an outstanding review about you stay at the Inn. We pay very close attention to feedback from our guests and I share the reviews with the staff to let them know all their hard work pays off! It's incredibly rewarding to know that we made our guests stay in the city an enjoyable... More 

Hulls Cove, Maine
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in a room with 2 double beds and an in-suite bathroom and it was quite the steal. Of course, there is quite a labyrinth of stairs to get to the 3rd floor (I think it was on the third floor...), but that's all part of the quirky charm. Price was right and many amenities to boot.

Was this review helpful? Yes 2
Terry M, General Manager at Inn at St. John, responded to this review

underthelemontree- Thank you for choosing the Inn at St John for your stay in Portland. We appreciate the time you took to write a great review and am pleased you found value in the rate and the building to be charming. Its our hope you stay with us again for your next visit to the area. Take Care! More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First I must say, the customer service at this hotel is top notch. The manager (Terri) runs a very professional business. Secondly, the only reason why I issued a "4" rating, instead of "5" rating was due to the fact of WIFI being out during my two night stay. If you're a technology driven junkie like me and can't live... More 

Was this review helpful? Yes 2
Terry M, General Manager at Inn at St. John, responded to this review

digitalcreativetype- Thank you for writing a fantastic review about your stay with us at the Inn! A great deal of time goes into every detail to insure our guests have a memorable stay. Thank you for alerting us about your internet service. We have taken steps to research and fix the issue so it doesn't happen in the future. We... More 

Zionsville, Indiana
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed the night before catching a flight. Staff was very friendly. Room very big, we stayed in a room with a bathroom included. Beds were wonderful and very comfortable. The only concern I would express is the steep stairs, could be a problem if stairs are even a slight issue. Overall great!

Was this review helpful? Yes 2
Terry M, General Manager at Inn at St. John, responded to this review

Mary Kay K- Thank you for taking the time to write a great review about your stay. We are glad you fund the beds comfortable. This building being 119 years old its unfortunately not architecturally feasible to make structural changes to our stairs but the staff is always willing to help with luggage or anything else to make your stay... More 

Portland, Maine
Contributor
16 reviews 16 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed February 11, 2015

This Inn is total comfort and old world elegance at an affordable price. For a very fair price you are not only provided with a beautiful room, but also provided with free easy parking, breakfast, WiFi/lobby computer, free bottled water, coffee/tea, homemade cookies and fruit. The Inn at St. John reminds me of old tasteful European elegance and comfort. The... More 

Was this review helpful? Yes 2
Terry M, General Manager at Inn at St. John, responded to this review

Janey B- Thank you for choosing the Inn at St John for your stay. We are delighted you liked your beautiful room and all the amenities the Inn has to offer. Also, we are glad to know you liked our location and the "fantastic" staff was able to assist you with all your needs. All of us here at the... More 

Newport, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 10, 2015

First impressions are that this Hotel has a lot of Character. We weren't greeted with any enthusiasm but the staff were friendly and informative. Our room was very large, considering we had to hop across the landing to use our private bathroom, you could have put a bath tub or shower cubical in there and it would still be very... More 

Was this review helpful? Yes
Terry M, General Manager at Inn at St. John, responded to this review

Thea P-Thank you for your feedback about your stay in October of 2014. We are glad you liked the character of the building and found your room to be comfortable and spacious. Our buffet style continental breakfast features fresh fruit, bagels, croissants, English muffins, hot and cold cereal, coffee, tea, orange and cranberry juice that offers a better and wider... More 

Madison, Maine
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2015

The inn was lovely! For our mom and daughter getaway we chose to stay at the inn because of several recommendations from friends (mainly about the cost).Despite a tradition of staying at B&Bs and exploring new ones each time, we abandoned our tradition and took the advice to stay at the inn. Portland B&Bs are on the pricier side, so... More 

Was this review helpful? Yes 1
Terry M, General Manager at Inn at St. John, responded to this review

Laurie C- We are so delighted you chose the Inn at St John for your stay in Portland Maine. Glad you enjoyed our wide variety of amenities and found the room to be spacious and clean. Thanks again for staying with us and take care! More 

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