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Inn at St. John

2.5 of 5 939 Congress Street, Portland, ME 04102
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Certificate of Excellence 2014
Inn at St. John
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Inn at St. John
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430 reviews from our community

Traveler rating
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    47
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
4 of 5 stars NEW

First I must say, the customer service at this hotel is top notch. The manager (Terri) runs a very professional business. Secondly, the only reason why I issued a "4" rating, instead of "5" rating was due to the fact of WIFI being out during my two night stay. If you're a technology driven junkie like me and can't live... More 

Was this review helpful? Yes
Terry M, General Manager at Inn at St. John, responded to this review

digitalcreativetype- Thank you for writing a fantastic review about your stay with us at the Inn! A great deal of time goes into every detail to insure our guests have a memorable stay. Thank you for alerting us about your internet service. We have taken steps to research and fix the issue so it doesn't happen in the future. We... More 

Zionsville, Indiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Stayed the night before catching a flight. Staff was very friendly. Room very big, we stayed in a room with a bathroom included. Beds were wonderful and very comfortable. The only concern I would express is the steep stairs, could be a problem if stairs are even a slight issue. Overall great!

Was this review helpful? Yes 1
Terry M, General Manager at Inn at St. John, responded to this review

Mary Kay K- Thank you for taking the time to write a great review about your stay. We are glad you fund the beds comfortable. This building being 119 years old its unfortunately not architecturally feasible to make structural changes to our stairs but the staff is always willing to help with luggage or anything else to make your stay... More 

Portland, Maine
Contributor
15 reviews 15 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Inn is total comfort and old world elegance at an affordable price. For a very fair price you are not only provided with a beautiful room, but also provided with free easy parking, breakfast, WiFi/lobby computer, free bottled water, coffee/tea, homemade cookies and fruit. The Inn at St. John reminds me of old tasteful European elegance and comfort. The... More 

Was this review helpful? Yes 1
Terry M, General Manager at Inn at St. John, responded to this review

Janey B- Thank you for choosing the Inn at St John for your stay. We are delighted you liked your beautiful room and all the amenities the Inn has to offer. Also, we are glad to know you liked our location and the "fantastic" staff was able to assist you with all your needs. All of us here at the... More 

Newport, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First impressions are that this Hotel has a lot of Character. We weren't greeted with any enthusiasm but the staff were friendly and informative. Our room was very large, considering we had to hop across the landing to use our private bathroom, you could have put a bath tub or shower cubical in there and it would still be very... More 

Was this review helpful? Yes
Terry M, General Manager at Inn at St. John, responded to this review

Thea P-Thank you for your feedback about your stay in October of 2014. We are glad you liked the character of the building and found your room to be comfortable and spacious. Our buffet style continental breakfast features fresh fruit, bagels, croissants, English muffins, hot and cold cereal, coffee, tea, orange and cranberry juice that offers a better and wider... More 

Madison, Maine
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2015

The inn was lovely! For our mom and daughter getaway we chose to stay at the inn because of several recommendations from friends (mainly about the cost).Despite a tradition of staying at B&Bs and exploring new ones each time, we abandoned our tradition and took the advice to stay at the inn. Portland B&Bs are on the pricier side, so... More 

Was this review helpful? Yes 1
Terry M, General Manager at Inn at St. John, responded to this review

Laurie C- We are so delighted you chose the Inn at St John for your stay in Portland Maine. Glad you enjoyed our wide variety of amenities and found the room to be spacious and clean. Thanks again for staying with us and take care! More 

Dover, New Hampshire
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 26, 2015

I just stayed here with my girlfriend for a birthday celebration and this place was great! Quaint little bed and breakfast style hotel on the outskirts of town. We both loved it it was clean and quiet. Would definitly go back this is a great deal, we payed 81$ with tax for a superior king room and couldnt be happier.... More 

Was this review helpful? Yes 2
Terry M, General Manager at Inn at St. John, responded to this review

jtodd1122- Glad You and your girlfriend had a great birthday celebration! Thank you for highly recommending us and wish you all the best. More 

Connecticut
Top Contributor
97 reviews 97 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 15, 2015

Although there are funky arrangements like bathrooms in the hallways, this old inn has a lot of character. The hosts are extremely helpful and gracious and the rooms were immaculate. The continental breakfast was ordinary fare and we passed on it most days since Portland has so many excellent food choices.

Was this review helpful? Yes 1
Terry M, General Manager at Inn at St. John, responded to this review

dreaminbig- Thank you for choosing the Inn at St John for your stay. Yes, our 118 year old Victorian Inn has great of character, well appointed rooms with a friendly staff to greet and help with anything you may need. We would love to have you stay with us again if you are ever up from Connecticut! More 

New York City, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 14, 2015

Great experience at this inn. It's charming and affordable, the staff is so competent and friendly, my room was beautiful. Happy there was free parking and all-day coffee and cookies in the lobby. Lovely place!

Was this review helpful? Yes 1
Terry M, General Manager at Inn at St. John, responded to this review

mtb318- Thank you for choosing the Inn at St John for your stay in Portland Maine. We are delighted you thought our Inn was charming, friendly and affordable. If you are up from New York in the future we would love to have you stay with us again! More 

Cambridge Springs, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 12, 2015

What a hidden gem. We have stayed at many different hotels across the country. This was one of the most charming places we have ever stayed. It was clean, quiet and very unique. The staff went head over heals to accommodate our every need. There was coffee, tea, milk and cookies available to guests in the lobby area all day... More 

Was this review helpful? Yes 1
Terry M, General Manager at Inn at St. John, responded to this review

Kadoc 1964- On behalf of all of us at the Inn I would like to thank you for taking the time to write such an outstanding review about your experience with us. Seeing reviews like yours gives us tremendous pride in the work we do. Our team works hard every day to make sure every guest has a comfortable, relaxing... More 

Washington DC, District of Columbia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 8, 2015

Inn is not thought to be in the best part of town, however I found it quick to everything. Lush continental breakfast, tea and cookies available all day. Very friendly staff. The twin room with private bath is where I stayed and the room was quite small, but that's because there was no bath attached. The private bath was across... More 

Was this review helpful? Yes 1
Terry M, General Manager at Inn at St. John, responded to this review

Misopie- Thank you for choosing the Inn At St John for your stay in Portland Maine. We appreciate your positive feedback about our continental breakfast and friendly staff. We are located on the lower half of the west end of the city. The neighborhood association and the city have done a tremendous job revitalizing this end of town from new... More 

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Additional Information about Inn at St. John

Address: 939 Congress Street, Portland, ME 04102
Phone Number:
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Inn at St. John 2.5*
Number of rooms: 39
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Also Known As:
Inn At St. John Hotel Portland
Inn At St. John Portland, Maine

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