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Courtyard Portland Downtown/Waterfront

3.0 of 5 321 Commercial St, Portland, ME 04101
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Courtyard Portland Downtown/Waterfront
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Courtyard Portland Downtown/Waterfront
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Courtyard Portland Downtown/Waterfront
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116 reviews from our community

Traveler rating
    66
    34
    14
    1
    1
See reviews for
24
52
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Newburyport, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on a saturday night to go to a concert. Hotel is quite new with great service. Valet was super. They run a shuttle around town and i can't say enough about the great job the drivers did. It happened to be a snow storm that night with a concert and the annual ice bar, so they had their... More 

Was this review helpful? Yes
Aaron M, General Manager at Courtyard Portland Downtown/Waterfront, responded to this review

Hello Brady1213, Thank you so much for taking the time to review your recent stay with us. I am happy that you had a good experience with us here at the Courtyard by Marriott. The shuttle is excellent especially when we have our bad winter storms and I am happy you were able to take full advantage! We hope that... More 

Boston
Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here one night on our way through. Loved the valet parking - I'm not usually a fan, but it was bitterly cold and getting late, and there's nothing like stepping out of the car at the door and going in and nothing giving it another thought. It was way too cold and windy to go out and walk the... More 

Was this review helpful? Yes
Aaron M, General Manager at Courtyard Portland Downtown/Waterfront, responded to this review

Hello, Thank you for taking the time to review your recent stay with us. The cold and windy weather here is not our favorite either! I am happy that you were able to utilize our valet services so you didn't have to wait outside for long. You will have to come back in the summer so you can see all... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel was clean, funky, and awesome. Highly recommend, it is walking distance to the old port. Staff was friendly and fast. In the morning go to the standard baking company right down the street on your way out for awesome treats and really good coffee.

Was this review helpful? Yes
Aaron M, General Manager at Courtyard Portland Downtown/Waterfront, responded to this review

Hello! Thank you for your recent review of our property and for recommending us to others. Standard Baking Company is one of my favorite spots for treats as well! We are happy that you enjoyed your time here with us and we hope to see you again in the future. More 

Quebec City, Canada
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We went to this hotel with family and friends and I must say I was amazed. It's really nice, staff were friendly and gave us as many keys as we wanted (5) to be sure everyone had one. It has a starbucks in the lobby, so you can always buy some great coffee throughout the day. Would go there again... More 

Was this review helpful? Yes
Aaron M, General Manager at Courtyard Portland Downtown/Waterfront, responded to this review

Hello Maxime L, We love hearing feedback such as yours. I am delighted that you enjoyed your stay with us and that we were able to accommodate you and your friends and family. We can't wait to have you with us again! More 

South Portland, Maine
Top Contributor
206 reviews 206 reviews
51 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed in many Courtyard Marriotts but this is the first one I have rated a five and it deserves it. Within walking distance of Portland's Old Port Area (no noise at night the added plus!) this new hotel (opened May 2014) has a modern feel with a very large lobby area, Bistro and very large rooms compared to... More 

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Aaron M, General Manager at Courtyard Portland Downtown/Waterfront, responded to this review

Hello Rhonda, Thank you so much for taking the time to review your recent stay with us. I am so happy to see that you enjoyed your time here and that our hotel and our staff were able to meet all your needs. I am sorry that our Bistro was not able to provide all of the food options as... More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Facility is new and clean but caution if your objective is to get good sleep after a snow fall. I'm a New Englander and used to live in Maine. I get snow issues. I came here to sleep and asked for a quiet room given the long drives, etc. Really loud snow removal equipment complete with backup noise alerts started... More 

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Aaron M, General Manager at Courtyard Portland Downtown/Waterfront, responded to this review

Ms Heather H Please accept my sincere apologies, unfortunately we should have been more in tune with the procedures that MDOT uses to clear the streets. This was our first major snow storm since the opening of the hotel and have absolutely learned from our experiences and while that doesn't satisfy your last stay, I hope that you come and... More 

Merrimack, New Hampshire
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great weekend away with friends and family celebrating birthdays! Hotel was super clean and comfy. It was a busy weekend in Portland so the bistro bar area was a bit behind Saturday night but the drinks were still very much on point! Shout out to Mike at the front desk - seriously the most helpful and nice front desk person... More 

Was this review helpful? Yes
Aaron M, General Manager at Courtyard Portland Downtown/Waterfront, responded to this review

Hello! Thank you so much for your awesome review! I am happy that we were able to make your weekend of birthday celebrations special. We are so lucky to have Mike with us and I am sure he will love to see that his efforts were greatly appreciated! We hope to see you again soon. More 

East Coast
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My two friends and I were attending the Alan Jackson concert and wanted to stay overnight, rather than drive 3 hours back to RI. We stayed in room 505, which faces the street. We we're impressed by the room (2 queens), especially the bathroom and its wonderful shower. Beds were very comfortable and the room extremely clean. We can't say... More 

Was this review helpful? Yes
Aaron M, General Manager at Courtyard Portland Downtown/Waterfront, responded to this review

Hello! Your review of our property is greatly appreciated! I am happy to read that you enjoyed your stay with us and were impressed by our guest rooms as well as our staff. I will be sure to share your words with everyone so they know how much they are appreciated! We hope to see you soon if your travels... More 

Wilmington, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

The staff at the hotel are very friendly and helpful. We used the free shuttle to get everywhere we needed to go, including to the airport. The shuttle is available 24/7! The room was very nice and you could tell that the hotel is new. The view is not awesome but location-wise you couldn't ask for anything better.

Was this review helpful? Yes
Aaron M, General Manager at Courtyard Portland Downtown/Waterfront, responded to this review

Hello Keri K., I am happy to read that you enjoyed your stay with us! The shuttle is amazing to get around town and I am glad that you were able to utilize it while you were with us. If your travels bring you back to Portland we hope to be able to host you again! Best More 

Caribou, Maine
1 review
5 of 5 stars Reviewed January 25, 2015

We recently stayed at this Courtyard for a long weekend. The front desk staff were very friendly and informative. The rooms are spacious, clean, and very quiet, even with many concert goers staying at the hotel. The beds are amazing, pillows included! We did take advantage of the valet shuttle often and found the service to be exceptional. Our valets,... More 

Was this review helpful? Yes
Aaron M, General Manager at Courtyard Portland Downtown/Waterfront, responded to this review

Hello! Thank you for taking the time to review your recent experience with us here at the Courtyard. I am so happy to read that you enjoyed your time with us. Our goal is to ensure everyone has a great stay and I am pleased we were able to do that for you. I will absolutely pass on your kind... More 

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Additional Information about Courtyard Portland Downtown/Waterfront

Address: 321 Commercial St, Portland, ME 04101
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Portland Downtown/Waterfront 3*
Number of rooms: 132
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Also Known As:
Courtyard Portland Downtown/Waterfront Maine

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