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Hyatt Place Portland - Old Port

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433 Fore St, Portland, ME 04101
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Hyatt Place Portland - Old Port
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Hyatt Place Portland - Old Port
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160 reviews from our community

Traveler rating
    62
    55
    23
    13
    7
See reviews for
43
73
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Concord, New Hampshire
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Hotel is in a great location, within walking distance to everything in the old port. Room and hotel were both very clean and all staff we encountered, whether front desk or other employees, we're all very pleasant. The biggest negative was tge fact that the hotel is located across the street from a night club. Both nights we stayed, the... More 

Was this review helpful? Yes 2
Jordan K, Manager at Hyatt Place Portland - Old Port, responded to this review

Thank you for taking the time to share your experience. I sincerely apologize for the noise levels you experienced during your stay. Our front desk staff tries to be as transparent as possible upon check-in regarding noise. We do offer white noise machines and earplugs upon request should noise from outside of the hotel prove bothersome and in the event... More 

Sutton, Massachusetts
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The room was nice. Not as clean as I hoped, first, the garbage can under the desk was not emptied before we came. It was obvious that the bathtub was hastily cleaned, so the corners were missed. However, the room was nice, had a comfortable couch and a good bed. The breakfast was adequate, nothing special and coffee was drinkable... More 

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Jordan K, Manager at Hyatt Place Portland - Old Port, responded to this review

Thank you for your feedback. I want to sincerely apologize that your room was not cleaned to standard. I have shared your comments with out housekeeping manager who will see to it that our housekeepers are coached and retrained so oversights such as these do not occur. At this time the hotel offers Seattle's Best brand coffee for our complimentary... More 

Waltham, Massachusetts, United States
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

It was a great location and very nice room! It's a good place for those who don't mind a little noise. There is a lot of young people, and lots of breweries visitors.. So it can get rowdy! Parking is valet only.

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Jordan K, Manager at Hyatt Place Portland - Old Port, responded to this review

Thank you for taking the time to post your feedback. We certainly appreciate your kind words regarding our room quality and central location. Parking is indeed valet only. The local parking garages range in price from $21-$35 per night which we took into consideration when pricing our parking services at a leeser rate of $18. We hope you will consider... More 

Portland, ME, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

This Hyatt Place was in a great location in the middle of Old Port, Portland. Besides having it's own bar and food, it is surrounded by great restaurants, coffee shops and stores. It is located one block from the water. We had a great stay!

Review collected in partnership with Hyatt Hotels

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Jordan K, Manager at Hyatt Place Portland - Old Port, responded to this review

Thank you for your kind words. We are happy to provide a home base for you when visiting the Portland area. We hope you will come back to see us soon! More 

Providence, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Recently spent two night at the Hyatt in Old Port as it was in a very convenient location. The rooms were very spacious and tastefully decorated, almost like a small apartment. The bathroom was very clean and spacious as well. The free breakfast featured eggs, yogurt, pancakes, toast, etc. and was far tastier than I have come to expect from... More 

Review collected in partnership with Hyatt Hotels

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Jordan K, Manager at Hyatt Place Portland - Old Port, responded to this review

Thank you for your review. I will be certain to share your positive comments with our staff. I apologize that noise proved troublesome during your stay. We use comments such as yours in our continued effort to alter the existing city ordinance regarding noise. Additionally we are working with our development team to create a more permanent fix regarding noise... More 

Portsmouth, RI
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I do love to stay at Hyatt's but this was undoubtedly one of the best. The staff was so helpful and interesting. From the excellent breakfast, to the recommendations of where to eat, and the amazing bartender (I think Jason) on the Monday night. On a rainy Monday in a hotel we didn't expect much but his creative cocktails were... More 

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Jordan K, Manager at Hyatt Place Portland - Old Port, responded to this review

Thank you so much for your kind words! I will be sure to forward your comments to our bar manager so that our staff can be adequately recognized for their efforts. We do hope you will stay at Hyatt Place Portland Old Port in the future! Thanks again! More 

Barrington, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

A friend and I went up to Portland for a concert and chose the Hyatt Place for it's cost and location. It exceeded expectations with the incredibly clean, quiet and well appointed room! Highly recommend them and will continue to give them my business.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Jordan K, Manager at Hyatt Place Portland - Old Port, responded to this review

Thank you for your kind words. We are happy to hear that our staff, facility and location were able to exceed your expectations. We look forward to your continued patronage. Thanks again! More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

We stayed here on our way back from Myrtle Beach. We loved the location and qualify of the hotel. The staff was very welcoming. The parking and accessibility of the hotel wasn't the best but they offer Valet cheaper than parking on your own in one of the parking garages. There is alot of nice shops and restaurants close by,... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Jordan K, Manager at Hyatt Place Portland - Old Port, responded to this review

Thank you for taking the time to share your experience. We are delighted that you had an enjoyable stay at our hotel and we look forward to your next visit! More 

Bethel, Maine
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

This place rocks! Right in the old port close to the arts district so it's easy to walk to from anywhere in Portland. The rooms are stylish, and modern. The staff was friendly, the free breakfast was ok. But everything was clean, comfortable and I just loved it. Didn't use the pool, but next time I will. I'm going back... More 

Was this review helpful? Yes
Jordan K, Manager at Hyatt Place Portland - Old Port, responded to this review

Thank you for taking the time to share your experience. I am delighted that you had an enjoyable stay at Hyatt Place Portland Old Port. We look forward to your next visit. Thank you again for your kind words! More 

austin
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

Great location for a blissfully car-free visit, easy and pleasant walking to everywhere. The free breakfast is good, especially the pastries. The rooms are spacious, attractive, and well laid out. So why did they build it with the walls apparently a quarter inch thick? Which really is okay if your neighbors don't talk, but if they invite some friends to... More 

Was this review helpful? Yes
Jordan K, Manager at Hyatt Place Portland - Old Port, responded to this review

Thank you for your review. I am pleased that your found several aspects of your stay enjoyable and that you were able to experience the hotel's strong service culture. I would like to sincerely apologize that your stay was interrupted by noise. It is a topic that the hotel is addressing with our developer and senior management team. Until a... More 

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