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The Westin Portland Harborview

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157 High Street, Portland, ME 04101
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The Westin Portland Harborview
The Westin Portland Harborview
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551 Reviews from our TripAdvisor Community

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RI
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at the Westin for three nights while attending a conference. The hotel was clean and the staff (including front desk and restaurant) was very helpful. The room was very comfortable. The only suggestion that I have is that the restaurant menu expand and include more choices for those of us that would like more traditional choices.

Helpful?
Thank Brooklyn29
Portland, Maine
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had such an amazing experience at the Westin. We had the presidential suite, and Jess went above and beyond to make our stay extra special. Such a beautiful room, and the is unbeatable. Loved the top of the east. Also the bath tub in the room blew my mind. Thank you so much, will be coming back for sure!

Helpful?
Thank Jocelyn U
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear Jocelyn U, Thank you so much for the kind review and particularly in singling out Jess. I'm always happy to hear from our guests when they've had a great interaction with a member of our team. I'm happy that you enjoyed our Presidential Suite - it is truly one of a kind with incomparable views of the city. We... More 

Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The hotel was recently remodeled and is fabulous. The rooftop bar/restaurant has amazing views of Portland. SPG Platinum gets free breakfast up to $16 in the restaurant. No Club Lounge. No room upgrade, but still very nice. Nice location, but it would be a good hike down to the waterfront. Enjoyed the stay, would be back.

Helpful?
Thank Ben J
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear Ben J, Thank you for taking the time to respond and share your impressions of our remodeled property. I was happy to see that you enjoyed Top of the East - a truly iconic Portland venue. Thank you also for your feedback regarding SPG - we love our SPG members and I appreciate your experience as we are always... More 

Boston, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for two nights for my birthday weekend in the middle of chilly January. My fiancée was able to get a suite due to accrued SPG points, and we really loved our stay. The hotel is in an older tower which seemed to have undergone a substantial recent renovation, with very nice interior finishes. It was quiet, comfortable and... More 

Helpful?
Thank FlatpointHigh
Bruce W, General Manager at The Westin Portland Harborview, responded to this review

Dear FlatpointHigh, Thank you for taking the time to write a review on our tripadvisor page. And thank you for choosing to spend your birthday weekend with us! I am delighted you enjoyed our wonderful renovated rooms. The tower rooms are so unique and my favorite, with the floor to ceiling windows. The garage next to us is very helpful... More 

Gloucester, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Very comfortable and clean rooms, beautiful view from the restaurant/bar. The staff was friendly and helpful, the food was great at both restaurants. The hotel is in walking distance of local shops. Free shuttle service to where ever you would like to go was fantastic.

Helpful?
Thank cmt1125
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear cmt1125, Thank you very much for taking the time to post your review. I'm delighted that you enjoyed your visit and had the opportunity to experience our incredible dining outlets. We recently introduced an entirely new menu at our signature restaurant, Congress Squared and are excited to share our new offerings to our guests. Please visit us again when... More 

Gloucester, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Elegant hotel! Amazing staff, beautiful rooms with a heavenly bed! I stayed for two nights and did not want to leave! We enjoyed the food and service in the onsite resteraunt and the bar on the top floor, as well!!

Helpful?
Thank S1476TDsue
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear S1476TDsue, Thank you for your kind words regarding our staff - they are truly amazing! Since you mentioned you did not want to leave - please know we'd be delighted to welcome you back anytime you are vising Portland. Additionally, if you want to experience Westin at home - our Heavenly Beds are available for your home. There's no... More 

Gloucester, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

From the moment I walked in I knew I was going to enjoy the Westin. The staff made me feel like a princess. They we kind,professional,and always ready to make my stay a great one.The room was perfect. The bed was the most comfortable bed I have ever slept on. I wanted to take it home. The staff all wear... More 

Helpful?
Thank Trina D
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear Trina D., I always enjoy hearing how our staff delight our guests - thank you so much for your kind words and for recognizing this team of true professionals. We work very hard to exceed each guest's expectations and I was happy to see that you left with such a great impression. I hope you'll visit us again whenever... More 

Gloucester, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

Visited portland this weekend with my girls friends. We stayed in a suite plus 2 single rooms they were all beautiful and comfortable. Plenty of room in the suite for us to hangout out and catch up. Rooftop bar had Beautiful views and amazing food and drinks. Staff was very friendly. We were treated like "Queens". Enjoyed walking around town... More 

Helpful?
Thank JulieFav66
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear JulieFav66, Thank you for your wonderful review - I was particularly pleased to learn you felt like a queen during your visit. Our team of service professionals seek ways to tailor a guest's stay so that each guest leaves feeling better than when they arrived. I hope you'll plan a return visit soon to enjoy another trip to our... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

I can't say enough good things about my experience staying at the Westin Harborview. The hotel staff were amazing.. very friendly and extremely helpful. The rooms were top notch, from the Heavenly Bed to the Heavenly shower. The Top of the East bar has the best views of the city and the bay, and our waitress Diana made it a... More 

Helpful?
Thank KTao15
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear KTao15, Thank you for sharing your experiences - I was delighted to read of your weekend and how our team delivered on our service commitment. We are very proud of our hotel and all of us work very hard to ensure every guest has the best stay possible. I hope you will plan a visit again with us very... More 

Sullivan, Maine
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin Portland Harborview has proven to be an excellent spot to reconnect with my best friend. He lives in NYC, and I live in Hancock County, Maine (DownEast as we call it), so once or twice a year we visit Portland and enjoy dinners, movies, and a trip to LL Bean just up the road in Freeport. We have... More 

Helpful?
Thank royatkinson
Jeffery B, General Manager at The Westin Portland Harborview, responded to this review

Dear royatkinson, Thank you for your great review - your kind words are the kind of feedback that continue to motive this great team to deliver the level of service befitting our heritage. I'm happy that our team delivered an exceptional experience while you reconnected with your friend. I was most pleased to see how your interactions with our staff... More 

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