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The Westin Portland Harborview

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157 High Street, Portland, ME 04101
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Breakfast for 2 Included
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The Westin Portland Harborview
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The Westin Portland Harborview
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343 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Highland Park, Illinois, United States
1 review
5 of 5 stars Reviewed yesterday NEW

My husband and I recently returned from what is probably the busiest weekend in Portland, Maine: camp visiting weekend. The Westin Portland was well-prepared in every sense. The hotel set up a special table in the lobby to greet the parents, complete with bottled water, snacks, a gift bag, and directions to the various camps in Maine that the guests... More 

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NYC
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a typical Westin. Relatively new, so the rooms and public spaces are in very good shape. Clean rooms, nice bathrooms, and I felt they had better than average sound proofing between the room and the hallways. Very well located if you have business in the area. Ok if you want to go down to the water- it's a... More 

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Kalamazoo, Michigan
5 of 5 stars Reviewed 6 days ago NEW

I travel to Portland frequently on business and have stayed at numerous hotels. This one is the best. Best location--close to the waterfront but not near the noisy bars where the crazies hang out. Best staff--knowledgeable and courteous. They really seem like they enjoy their jobs. Best rooms--spacious, clean and possessing a charm that one doesn't normally find in hotel... More 

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Bruce W, General Manager at The Westin Portland Harborview, responded to this review

Thank you so much for the fantastic feedback. Our staff take pride in representing Westin and the best Portland has to offer and I'm thrilled that they made your stay even more enjoyable. Please visit us again the next time you're in Portland! Be Well, Bruce Wennerstrom, General Manager More 

Mission Viejo, California
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a one night stop on the way tto Bar Harbor. Definitely will stay here longer next time to explore this city. Hotel was fairly new, nice lobby decor, staffs are very friendly and helpful, especially house keeping! Thank you! It is about a mile to Otto pizzeria. 😀 Price was very reasonable, close to many restaurants, coffee shops,... More 

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Bruce W, General Manager at The Westin Portland Harborview, responded to this review

Thank you for choosing the Westin Portland Harborview during your trip to Bar Harbor. I'm so pleased that you found our staff welcoming and attentive. I look forward to your next stay at the Westin! Be Well, Bruce Wennerstrom, General Manager More 

Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was in a trendy area that offered some of the best Portland restaurants, boutiques, and some historical sites. The standard room was acceptable, the bed met the Westin standard of being very comfortable, the shower had a rainfall showerhead, and the green tea-scented amenities were a plus. The parking is expensive, but compared to hotel parking in other... More 

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Guaynabo
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed in rm. 926. Nice view. The only complaints i have of the room are the floor was a little dirty and room service wasn't good. Our breakfast took over an hour to get to our room. Don't order the corned beef hash, you will be disappointed. The continental breakfast was ok. We went to the hotel restaurants (C2... More 

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ny,ny
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: Nice sized, comfortable room. Restaurant was good for breakfast. Free shuttle to/from harbor/restaurant neighborhood. Convenient on/off highway. Cons: Concierge only available Sunday 9-3 so we miss her and could not help with restaurant reservation for that night. Housekeeping did not replenish shampoo/conditioner so we had to call to have enough for final morning's shower. Pricey parking ($34/night). Room was... More 

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New Hampshire
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My company held their quarterly business review at this hotel in July 2015. The rooms were spacious, comfortable and clean. My only complaint a out the room was the thermostat was set at 68 and I couldn't adjust it lower. (Thanks to google, I figured out a way to disable the thermostat and lower my room temp to 64!) Food... More 

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Bruce W, General Manager at The Westin Portland Harborview, responded to this review

We appreciate guest feedback as it allows us to constantly evaluate our procedures and best practices. Offsite meetings should be comfortable and free from distractions to ensure productivity, so I do apologize for any discomfort you experienced. I have shared your comments with our Director of Catering Shannon Cousineau for review. I hope you'll join us again should your travels... More 

New York City, New York
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Positive: - Restaurant staff were great and the Platinum breakfast includes anything on the menu - Recently renovated so it does have the new Westin furnishings Negative: - Spoke with Guest Services Manager before arrival who promised a higher floor room as a Platinum member, however this was not delivered. Ended up with 2nd lowest floor with a view of... More 

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Bruce W, General Manager at The Westin Portland Harborview, responded to this review

As an SPG Platinum member, I would like to thank you for choosing the Westin during your recent trip to Portland. As such, I can understand your frustration upon check-in. I have asked our Front Desk team to review your reservation to ensure procedures are in place to accommodate SPG member requests as available. I invite you to contact our... More 

New York City, New York
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 1 week ago

The beds were comfortable, the staff was nice, the lobster sliders in the restaurant were delicious, the shuttle bus took us to the restaurant, the location is central. So no real complaints about the Harborview.

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