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The Westin Portland Harborview

4.0 of 5 157 High Street, Portland, ME 04101
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The Westin Portland Harborview
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The Westin Portland Harborview
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239 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for a short business/pleasure trip, and had a wonderful experience. A historic hotel that was recently renovated, the exterior remained seemingly untouched, while the interior is elegant and modern. It's located in the arts district, and is easy walking distance to the old port area, which is filled with shops and restaurants. Staff was friendly and helpful,... More 

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Kennebunkport, Maine
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently stayed at this great hotel with three other couples enjoy the beer fest.The parking garage across the street is the way to go. Remember to bring your ticket in for a price reducing validation. Check in was fast and the staff was willing to answer my myriad of questions. The rooms were clean and newly remodeled. We were... More 

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portland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for New Years Eve. Upon arrival, were very impressed with the stunning lobby and excellent front desk service. We had reserved a city view king room on the 12th floor and were pretty disappointed when the 'view' consisted of two long and thin windows separated by a lot of empty wall space (why?). Each... More 

Was this review helpful? Yes 2
BWennerstrom157, General Manager at The Westin Portland Harborview, responded to this review

We were disappointed to read that you received anything other than exceptional service during your stay. We strive to provide an experience that leaves you rested and recharged and we clearly fell short during your New Years getaway. Please know that your comments have been forwarded to our Food & Beverage and Valet teams as we use guest feedback to... More 

Senior Contributor
39 reviews 39 reviews
26 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Cam back for another New Year's Eve in Portland and again stayed at Westin.....last year's stay was good but the with the renovations just completed there were some "shake down" issue (like the elevator setting off the firer alarms)......all was good this year- rooms are comfortable and large with great views....staff is helpful and attentive (we had a minor issue... More 

Was this review helpful? Yes 2
BWennerstrom157, General Manager at The Westin Portland Harborview, responded to this review

We are so glad to have been a part of your New Year's celebration for a second time. I do apologize for any service that you received that was less than attentive, but am pleased that we were able to resolve this matter. Please come back again soon! Be Well, Bruce Wennerstrom, General Manager More 

Tampa, Florida
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husbadn and I stayed X3 nights at the Westin Portland Harborview. We had stayed previously when the property was the Eastland. Westin has done a phenomenal job with the restoraiton of the property. We were upgraded to a suite and it was comfortable and beautifully furnished. Staff was great. Great location to walk about downtown Portladn and the Old... More 

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BWennerstrom157, General Manager at The Westin Portland Harborview, responded to this review

Thank you for the very kind review. We look forward to welcoming you back again soon! Be Well, Bruce Wennerstrom, General Manager More 

Boston, Massachusetts
Contributor
11 reviews 11 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Westin is the reincarnation of the old Eastland Hotel. Starwood did a great job totally gutting the structure and creating a bright sunny open Zen like property. The room is very nice. Great shower, bed is wonderful, excellent lighting to read by, outlets all over to plug those pesky electronic devices into, nice bathroom linen and a large closet.... More 

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BWennerstrom157, General Manager at The Westin Portland Harborview, responded to this review

We appreciate your nice review. I have noted your comments and forwarded them to our Front Desk and Valet departments to improve guest experience in those areas. We hope you will be back again soon! Be Well, Bruce Wennerstrom, General Manager More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel before an early flight from Portland Airport. Beautiful hotel which went through a top to bottom renovation last year. Upgraded to a suite on the 7th floor which was a great sized and well furnished. Exceptionally quiet hotel with a very friendly and helpful staff. Clam chowder from room service was great. I'd like to... More 

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BWennerstrom157, General Manager at The Westin Portland Harborview, responded to this review

We are so glad to hear that you enjoyed your stay, and we hope you will be back again soon! Be Well, Bruce Wennerstron, General Manager More 

New York,NY
Top Contributor
351 reviews 351 reviews
29 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed December 16, 2014

Stopped here as family was staying here. Very beautiful hotel. Sexy and modern. Rooms were average. Stayed at a diff hotel and preferred the one i was at. But its not bad. Cant speak on the customer service.

Was this review helpful? Yes
BWennerstrom157, General Manager at The Westin Portland Harborview, responded to this review

Thanks for the nice review. I hope to welcome you back to the Westin soon! Be Well, Bruce Wennerstrom, General Manager More 

Saint Albans, Vermont
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 9, 2014

The rooms are bright, quiet, and clean. The staff is trained to perfection. The top floor bar is a fun place on both the quiet nights and the busy nights. The food in the restaurant is very good. The only challenge is parking. If you use the Valet, plan on 30 minutes to get your car back.

Was this review helpful? Yes 1
BWennerstrom157, General Manager at The Westin Portland Harborview, responded to this review

We are so glad you enjoyed your stay at the Westin and that Congress Squared and Top of the East added to a great experience! We appreciate your feedback and I will address your comments regarding valet with our team. I look forward to welcoming you back to Portland soon! Be Well, Bruce Wennerstrom, General Manager More 

Portland, Maine
Top Contributor
61 reviews 61 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 8, 2014

They did a great job remodeling this hotel, it is absolutely beautiful! The rooms are very comfortable and spacious. It is located perfectly in town Portland, you can walk just about anywhere: local shopping, local restaurants: seafood? Pizza? Thai? Italian? It's all right here along with the historic State Theater and Portland Museum of Art. And although the Top of... More 

Was this review helpful? Yes 1
BWennerstrom157, General Manager at The Westin Portland Harborview, responded to this review

Thanks for your kind words. Come back soon! Be Well, Bruce Wennerstrom, General Manager More 

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Additional Information about The Westin Portland Harborview

Address: 157 High Street, Portland, ME 04101
Phone Number:
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Portland Harborview 4*
Number of rooms: 289
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The Westin Portland Harborview Maine

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