We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Portland hotels

Hilton Garden Inn Portland Downtown Waterfront

3.0 of 5 Hotel   |   65 Commercial Street, Portland, ME 04101
Hotel deals
Hotel website
Hotel amenities
Special Offer
Save up to 25%
Save Saved
You added Hilton Garden Inn Portland Downtown Waterfront to your Saves list
Hilton Garden Inn Portland Downtown Waterfront
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
90%
Ranked #1 of 17 hotels in Portland
Certificate of Excellence 2013
A recent review
  • Reviews (561)
  • Photos (120)
  • Prices
  • Amenities
  • Room tips (107)
  • Back to top
Write a Review

561 people have reviewed this hotel

Traveler rating
    302
    200
    45
    8
    6
See reviews for
116
254
15
79
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
There are newer reviews for Hilton Garden Inn Portland Downtown Waterfront
See the most recent reviews
Granby, CT
Top Contributor
56 reviews 56 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We checked in Friday March 14th for a fun weekend away with friends. Valet was pleasant. Front desk very pleasant. Room clean and our water view was very nice. Woke up Saturday morning to no hot water. A call to the front desk told us the boiler was down and they were working on it. Used the microwave to heat... More

Was this review helpful? Yes
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear suzyjb, Thank you so much for posting a review. We regret the unfourtunate instance you encountered with our boiler issue, but very much appreciate your forgiving spirit. We are most happy to read that you will stay with us again. We have had the issue addressed and look forward to accomodating you next time and exceeding your expectations. Best... More

Maine
Top Contributor
90 reviews 90 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great place to stay. Staff is attentive and informative. Valet is great as well. Rooms are spacious and very clean. We will be back here for sure. Thanks for making our night out special and memorable.

Was this review helpful? Yes
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear 35yearsMaine, Thank you for posting a review of us on line. We are glad to read that you found our valets friendly, rooms clean and overall staff helpful. We work hard to make sure we satisfy our guests in many areas. We look foward to seeing you again. Best regards, April Rossignol General Manager More

Orlando, Florida
Top Contributor
241 reviews 241 reviews
140 hotel reviews
396 helpful votes 396 helpful votes
5 of 5 stars Reviewed March 15, 2014

My other half was working south of Boston for a week so I decided to fly up at the end of the week and stay the weekend. Boston hotel rates were outrageous so I started looking elsewhere and picked Portland based on what I had recently heard and read about its gentrified downtown area. I picked the Hilton Garden based... More

Was this review helpful? Yes 2
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear DisneyParis, Thank you kindly for the detailed review of your recent stay with us here at the Hilton Garden Inn, Downtown, Waterfront. We are pleased and gratified to learn that you found us so hospitable and comfortable. We look forward to your return the next time you are in Portland, Maine. Best regards, April Rossignol General Manager More

Oreland, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 12, 2014

We luckily chose this hotel for our first stay in Portland. We ended up with a room with a very nice view of the harbor, and also saw a beautiful sunrise over the water. Room was very clean and the staff was very helpful. Valet service was great. Hotel is within walking distance to excellent restaurants and we also had... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Fruitflyjr, Thank you for the excellent review that you posted in regards to your recent stay with us here at the Hilton Garden Inn, Downtown Waterfront. We are pleased and gratified to learn that we exceeded your expectations throughout your stay. We look forward to seeing you again! Best regards, April Rossignol General Manager More

Brentwood, NH
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2014

Stayed to attend the Portland Flower Show. It was within walking distance which was very convenient and easily walkable. Very pleasant helpful staff, valet parking the only option and they were great about bringing the car up to put things in it and the valets were particularly pleasant, beds were very comfortable and great shower. We just find the duvets,... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear DebBrentwood_NH, Thank you for the detailed review of your recent stay with us. We are pleased to read that you enjoyed your overall stay with us. We are happy to note that you enjoyed our bountiful buffet breakfast, our friendly staff and convenient location. Please come and see us again soon! Best regards, April Rossignol General Manager More

Palmer, Massachusetts
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2014 via mobile

Sit and watch a working harbor comfortably during a snow storm. Higher floors do have the best views and less street noise. Staff is helpful and cheerful, Meghan at the front desk and Avery/valet parking.

Was this review helpful? Yes 1
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear ChrisandLeah63, Thank you for taking the time to post a review on line about your recent stay with us. We are pleased to read that you enjoyed the view of the Harbor so much, we have a beautiful location! Meghan and Avery also provide superlative customer service, and I am glad you enjoyed their hospitality. We look forward to... More

Brooklyn, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 7, 2014

Summary: Very comfortable rooms, reliable wifi, quality room amenities (not highly luxurious but everything you need), comfy bed, accommodating and intelligent staff, and best location in Old Town. We've stayed at about a half-dozen hotels in and round Portland, various price levels, and this has by far the best cost-to-quality ratio. Really, if you can swing it, this is the... More

Was this review helpful? Yes
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Loredowood, Thank you kindly for the five star review and detailed account of your stay with us! We are a close team and work hard to make sure that each and every one of our guests has a wonderful time when they are visiting Portland, Maine. From the valet service, to the front desk agents, housekeeping and food and... More

Worcester, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed March 6, 2014

The room was terrific, the staff was incomparable, the breakfast was over the moon and the front the valet personnel were fantastic too! All in all - one heck of a fabulous weekend. Cannot wait to return!

Was this review helpful? Yes
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear jodinefertiti, Thank you for the positive feedback! We are happy to read that your overall stay was so enjoyable. We look forward to the Hilton Garden Inn Downtown Waterfront being your destination the next time you visit Portland, Maine! Best regards, April Rossignol General Manager More

boston
2 reviews
5 of 5 stars Reviewed March 6, 2014

Nice hotel - clean, comfy rooms and friendly staff. Coffee in the lobby is great - nice little bar for a drink before dinner. Close to the Old Port - good location. Only bummer is the $15/day valet parking but that seems to be the norm in the city so it wasn't a big deal.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear mozzer50, Thank you for posting a review on line! We are pleased and gratified to read that you enjoyed your recent stay with us here at the Hilton Garden Inn Downtown Waterfront. We are glad that you were able to enjoy our clean rooms, complimentary coffee in our lobby and the convenience of our bar. We look forward to... More

Wolfeboro, New Hampshire
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 2, 2014

I've stayed in many a HGI all over the US and this is probably the best HGI that I have stayed at. I prefer mainline Hilton Hotels over their lesser tier brands such as HGIs and Hampton Inns as the service and amenities are generally better, but this hotel comes as close to being a mainline property as they come.... More

Was this review helpful? Yes 1
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear AbenakiW, Thank you kindly for such a glowing, detailed review of us here at the Hilton Garden Inn Downtown Waterfront. We are pleased to read that you found us in tip top shape, the entire team, as you so generously noted, works very hard to make each experience our guest has with us as close to perfect as possible.... More

Owners: What's your side of the story?
If you own or manage Hilton Garden Inn Portland Downtown Waterfront, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Garden Inn Portland Downtown Waterfront? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland
Portland Hilton Garden Inn
Hilton Portland
Portland Hilton
Hilton Garden Inn Portland Downtown Waterfront Maine
Address: 65 Commercial Street, Portland, ME 04101
Phone Number:
Location: United States > Maine > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Portland
#3 Business Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Hilton Hotels, Tingo, HotelsClick, Priceline, Hotels.com, Agoda, Venere and Otel so you can book your Hilton Garden Inn Portland Downtown Waterfront reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

120 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (90)
Viewed
Room/suite (46)
Viewed
View from room (12)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (9)
Viewed
Pool/beach area (2)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (3)
Viewed
Dining (4)
Viewed
Bathroom (1)
Viewed
Other (10)

Best prices for your stay

Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Travelocity Expedia.com Booking.com
and 8 more sites!

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Portland #3 Business Hotel in Portland
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 
Number of rooms
120

See which rooms travelers prefer

Sorry, our search service is down. Displaying the most recent room tips below.