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Hilton Garden Inn Portland Downtown Waterfront

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65 Commercial Street, Portland, ME 04101
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Double HHonors Points
Best prices for: 1 room 1 guest
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Hilton Garden Inn Portland Downtown Waterfront
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Hilton Garden Inn Portland Downtown Waterfront
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811 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Portland Downtown Waterfront
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Windsor Locks, Connecticut
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently had to attend a 3 day event located in Portland, decided to go to the same property as we have vacationed at for several years. Having Standard Baking in the parking lot is a bonus and there are numerous places close by for dining out.

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Newburyport
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed at the hotel with some girlfriends for the weekend, the front desk staff were very helpful...accommodating. Breakfast was less then awesome (I'd skip that,) but the overall experience was very good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
New Jersey, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Nothing beats the convenience of HGI downtown Portland! Staff was fantastic, rooms were clean and spacious, and the waterfront/harbor view was awesome. Just be prepared for a $15 surcharge for on-site parking.

Review collected in partnership with Hilton Garden Inn

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HiltonGardenInnGSM, Front Office Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear, Michael P: Thank you for sharing your experience at the Hilton Garden Inn Portland Downtown Waterfront. Your enthusiasm is a rewarding and ratifying voice to the service we strive to provide to all guests. We’re thrilled you were able to take advantage of our convenient, harbor-front location and hope to see you again for future visits to the Old... More 

West Bethel, Maine, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Nice place we just stayed again for a night and this time we had other friends staying close by at different hotel and a lot cheaper ! Breakfast was included at the other hotels and the rooms were just as nice. Think it is overpriced next time we will check out another hotel.

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HiltonGardenInnGSM, Front Office Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear, Michelle M: Thank you for staying at the Hilton Garden Inn Portland Downtown Waterfront. It is pleasing to hear that you enjoy our property, though we’re sorry that we were unable to exceed your expectations. If you have plans for any future visits to Portland, please do not hesitate to contact me directly for reservations. Sincerely, Beau McLendon Guest... More 

Portland, ME, United States
1 review
5 of 5 stars Reviewed April 20, 2015

Excellent location coupled with very attentive service and very clean rooms makes this a top choice for staying in Portland. Lobby amenities are very nice (tea, coffee, snacks). Leave your car parked and walk around the Old Port. Especially liked that they cleanse all the bedding with each booking.

Review collected in partnership with Hilton Garden Inn

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Oxford, PA, United States
1 review
5 of 5 stars Reviewed April 17, 2015

Great views of the harbor. Beautiful lobby area. Nice modern hotel near dozens of awesome restaurants and pubs. Everyone in our group that stayed at this hotel were all very happy with this choice. I would highly recommend it.

Review collected in partnership with Hilton Garden Inn

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Chicago, Illinois
Top Contributor
371 reviews 371 reviews
98 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed April 16, 2015

I stayed here 2 nights last week while in Portland for a trade show, and chose this HGI based on previous TA reviews. I'm an HHonors customer so that was a bonus! I love the location, right on the waterfront at Commercial and Franklin - close to many great restaurants, bars and shops. The staff was very friendly and professional,... More 

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2 reviews
5 of 5 stars Reviewed April 14, 2015 via mobile

I have been staying at the Hilton Garden Inn in Portland twice a week since September and I absolutely love this place! First of all, the staff is AWESOME. They are always so friendly and helpful. Haley, Beau, and DeShawn are all the perfect representation of how concierge should act! The rooms are beautiful and very spacious and the harbor... More 

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North Conway, New Hampshire
Contributor
18 reviews 18 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 11, 2015

We stayed at the Hilton Garden Inn as part of an office group getaway. The plan was to spend the night, go out to dinner and, if anyone felt like it, do a bit of pub crawling. The hotel was clean and comfortable: spacious room with ocean view, comfortable bed, clean bathroom, simple lounge where we gathered for a drink... More 

Was this review helpful? Yes 1
HiltonGardenInnGSM, Front Office Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear, LinnieSP: We’re happy that we could provide you with a warm welcome that set the tone for your stay. It’s great to hear that you took full advantage of and enjoyed our accommodations as well as everything the city has to offer. Thank you for the wonderful feedback and we hope to see you again on your next visit... More 

Garden City, New York
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 11, 2015

My wife and I have stayed at this hotel with our dog twice during March and April, and each time were happy with the experience. The rooms were immaculate and attractive but not overly fancy. We had a water-view room last visit that was spectacular. Internet was slow but adequate. In-room Keurig coffee was palatable. Front desk staff were ebulliently... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
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