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Hilton Garden Inn Portland Downtown Waterfront

3.0 of 5 65 Commercial Street, Portland, ME 04101
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Hilton Garden Inn Portland Downtown Waterfront
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Hilton Garden Inn Portland Downtown Waterfront
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773 reviews from our community

Traveler rating
    433
    263
    56
    12
    9
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161
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Portland Downtown Waterfront
See the most recent reviews
derry, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

location was great and a good view of the bay. The staff was great and there was a snow storm during my stay. They handled it well. It was spacious and nicely laid out. The night life was very close and I did not have to travel far to get to different establishments.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Ronald R, Thank you for taking the time to post a review about your recent stay with us. We are pleased and gratified to learn that you enjoyed our spacious rooms, friendly staff and convenient location. We look forward to seeing you the next time you travel to Portland, Maine! Best regards, April Rossignol General Manager More 

Portland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Thank you Hilton Garden for your beautiful clean pool, you gorgeous rooms and your kind and helpful staff. It was a staycation dream. Hmm, I need to add characters here to get to 200, so far this is the only downside to our experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Marshall G, Thank you for taking the time to write a short but sweet review of your recent staycation with us. we hope that you can visit us again soon, perhaps in the summer when the scenery changes again. Thank you for your recommendation. Best regards, April Rossignol General Manager More 

Providence, Rhode Island
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Being a native New Englander here for 35 years, I will confess I have spent little time in Portland Maine - my loss. This city has had a turn around, on a weekend night it is abuzz with young people out on the town. This property is in the heart of downtown Portland near the waterfront and the many great... More 

Was this review helpful? Yes 1
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear JeffW79, Thank you for your glowing recommendation of not only our hotel and friendly staff, but convenient location, in the heart of Portland's trendy Old Port district. We are thrilled that you enjoyed your stay here, and hope to see you back with us again soon! Best regards, April Rossignol General Manager More 

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I've stayed at the Hilton Garden Inn a few times and always have a great experience. This week, however, they went above and beyond. We had to extend for an extra day due to the blizzard. On Tuesday, when the storm was at its peak, the hotel ordered pizza to offer as a complimentary lunch option for all guests, so... More 

Was this review helpful? Yes 1
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear MeganHM, Thank you for posting a review of your recent stay with us. We are so pleased that you enjoyed yourself despite the weather. We aim to make our hotel a home away from home for our guests, and are pleased to know we hit the mark during your recent stay. Thank you for the recommendation! Best regards, April... More 

King, North Carolina
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was schedule for business in Portland, ME in January. After reviewing Trip Advisor recommendations for hotels, I decided on the Hilton Garden Inn Portland Downtown Waterfront, and I am so glad that I did. I left home knowing that they were preciditing a blizzard of record proportion, so when I arrived and they had a parking garage so I... More 

Was this review helpful? Yes 2
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear RSV58, Thank you for taking the time to write such a detailed review of your recent stay with us. We are so pleased to learn that you felt comfortable and cared for during a blizzard, away from home. We appreciate the accolades and hope that we see you again soon. Best regards, April Rossignol General Manager More 

Milbridge, Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Chosen because of location. Easy check in and great valet service. The lobby is large with great natural lighting and fantastic decorations. Room was spacious and modern with a decent view of the Portland waterfront. Both the room and bathroom were very clean. Bed comfort was the only issue we had. Breakfast was a reasonably priced buffet with a surplus... More 

Was this review helpful? Yes 1
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Bayley R, Thank you for taking the time to post a review on line. We are pleased to read that you found us in good working order. Cleanliness is so important to us, our housekeeping team works very hard, so we very much appreciate you mentioning how clean our rooms are! I will be sure to share this with... More 

New England
Contributor
17 reviews 17 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 23, 2015

've lost track of how many times we have stayed at this hotel! We return again and again due to it's perfect location, and accommodating staff. We are always made to feel welcome, and if any issues arise, they are taken care of in a timely fashion. The front desk staff were great! Don't be afraid to take advantage of... More 

Was this review helpful? Yes 2
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear 123NewEngland, Thank you for the glowing review! We very much appreciate your loyalty and continued patronage. Thank you for the recommendations, especially for breakfast. It is a great value with fresh, healthy items and a friendly staff as well. We look forward to seeing you again! Best regards, April Rossignol General Manager More 

Berkshires, United States
1 review
5 of 5 stars Reviewed January 23, 2015

I chose this hotel for its proximity to the waterfront/ downtown area. The location was great for our weekend getaway, and the hotel was wonderful. The staff was friendly, helpful and knowledgeable and even the valets were engaging and cheerful. The room was very good, large and comfortable. It was a great value. Negatives: mattress was a little too soft,... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Alexandra G, Thank you for the candid, detailed review of your stay. We are pleased to know that overall you enjoyed your stay and would come back, and yet we are always looking for ways to continuously improve our guests experience and will use your feedback as a way to improve going forward. Thank you again and we hope... More 

Old Town, United States
1 review
5 of 5 stars Reviewed January 23, 2015

Excellent hotel, magnificent staff and great location. We have used this hotel other times and every time quality has been amazing. I recommend this hotel to anyone who wants to visit Portland, ME and enjoy view, stores and restaurants.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Sandra C, Thank you for your glowing review. We very much appreciate your recommendation. We work hard as a team to ensure that our guests have an outstanding experience when they stay with us and we are pleased to know we hit the mark during your stay. We look forward to your next visit! Best regards, April Rossignol General... More 

2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 17, 2015

Not only do you get a great clean room, in walking distance to everything downtown, you get supurb food and the bar hostess is very courtious, happy and a joy in providing service as you sit next to the warm cozy fire.

Was this review helpful? Yes 4
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Tim M, Thank you for taking the time to post about us on Trip Advisor. We are so glad that you had the opportunity to dine with us. We have a talented chef and outstanding bartender. We are so thrilled to know the food and service exceeded your expectations. We hope to see you again soon! Best regards, April... More 

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Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Address: 65 Commercial Street, Portland, ME 04101
Phone Number:
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Number of rooms: 120
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Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Hotel Style:
#1 Family Hotel in Portland
#2 Business Hotel in Portland
#4 Romantic Hotel in Portland

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