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Hilton Garden Inn Portland Downtown Waterfront

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65 Commercial Street, Portland, ME 04101
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Hilton Garden Inn Portland Downtown Waterfront
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Hilton Garden Inn Portland Downtown Waterfront
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861 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buffalo, New York
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The staff was courteous, professional and helpful. Lobby was very inviting and comfortable. Valet parking staff efficient. The room with a view was absolutely lovely. It is centrally located on the waterfront and you can walk anywhere. They just go above and beyond to make your staff a wonderful experience. It really made me love Portland that much more.

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Decatur, Georgia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our group of 7 wanted to have dinner at DiMillos. Reservations were impossible until Sloan called for us. She saw that I'd injured a knee earlier in the day and needed a walker to get around, so she called in a favor. Aaron at the front desk arranged for the shuttle van to take us to the restaurant although it's... More 

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Brewer, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great Place. Location can't be beat. Walking Distance to everything in Portland Old Port. All staff was friendly. I did have a corporate discount so the value was great for me, not sure what the regular rate is though.

Review collected in partnership with Hilton Garden Inn

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East Meadow, NY, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Hilton Garden Inn is our preferred choice in many locations. It was our first trip to Portland. We came in tired and a bit late so we did not want to go far. We decided to have dinner in house and it was a pleasant surprise. It is served in the lounge area. One evening a very nice jazz combo... More 

Review collected in partnership with Hilton Garden Inn

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Lancaster, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The location on the waterfront is by far the best in town and the entire staff is welcoming. Fantastic views of the harbor & centrally located in the restaurant district. The Tall Ships were a bonus this past weekend. We've stayed at this hotel for the last 8 years and we are looking forward to coming back in August. Excellent

Was this review helpful? Yes 1
Miami
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Notch above all other Hilton Garden Inns. Service was excellent across the board and the rooms were great (very clean and comfortable). Excellent location right on Commercial street so you can walk anyway. We try to stay here every summer when visiting our kids in camp, although that time of year (mid-July) the room prices are higher than normal. The... More 

Review collected in partnership with Hilton Garden Inn

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HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Thank you for your feedback . We really appreciate postings on Trip Advisor because it helps us refer other guests to review actual comments from real guests. The staff is working very hard this time of the year to service our guests and it means a lot to us to be recognized online. Warm Regards - Kevin Walker, GM More 

Walworth, United States
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful Hotel, very friendly staff and great location I would definitely return to this location as well as other Hilton's I have stayed in previously. I will gladly recommend to friends and family members.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

A recommendation to friends & family is always the best compliment we can receive! We appreciate your loyalty , as we know there are a lot of choices in Portland for accommodations. We hope to see you again soon! - Kevin Walker, General Manager More 

Needham, MA
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Portland for the Old Port Shipyard Half Marathon and needed a good hotel on the waterfront for a couple of nights. Solely based on its location, I chose the Hilton Garden Inn. I was very satisfied with my choice. The concierge was very courteous and helpful. I was allowed to check in early and was able to... More 

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HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Thank you for providing a detailed review on Trip Advisor about your experience at the HGI Portland Downtown Waterfront. It is nice to hear that you felt your hard-earned money was well spent! We hope to see you again next year for the race! - Kevin Walker, GM More 

Ottawa, Canada
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights and were happy that the hotel was on the waterfront and within walking distance of bars, shops and restaurants. The service was excellent. The hotel was clean and the rooms were spacious. The valets were excellent and helpful. The breakfast was good.

Was this review helpful? Yes 1
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Thanks for taking the time out of your day to give us your feedback . I am pleased to hear you enjoyed your stay with us. I hope that next time we can deliver a 5-star stay for you. Please let us know if there was anything we could have improved upon! - Kevin Walker, General Manager More 

St Louis, MO, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a really nice hotel, in the heart of downtown, Portland, Maine. All the staff are very nice & helpful. It has full service, all amenities. Comfortable bed. Very clean. Pretty & comfortable lobby, great for relaxing. Valet car service is prompt...no waiting!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

We are very happy to hear you thoroughly enjoyed your stay with us. It is a fun time of the year to be in Portland! Thanks for taking the time out of your day to post on Trip Advisor. - Kevin Walker, GM More 

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