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All 17 Portland hotels

Hilton Garden Inn Portland Downtown Waterfront

3.0 of 5 Hotel   |   65 Commercial Street, Portland, ME 04101
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Ranked #1 of 17 hotels in Portland
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Lagardefreinet Hong Kong, China
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556 people have reviewed this hotel

Traveler rating
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    44
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Hong Kong, China
Top Contributor
58 reviews 58 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Were it not for the crazy 4pm check in time I would have given this 5 stars . Modern comfortable hotel well located on the harbour front . Large rooms with all amenities . Slightly overpriced for the town and type of establishment and it's a pity they don't include breakfast in price .

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Chattanooga, Tennessee
Contributor
19 reviews 19 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Portland is a quaint New England town with an historic waterfront and the Hilton Garden Inn is one of a few hotels in the middle of the historic downtown waterfront making is extremely easy to access everything the historic area has to offer. Just a quick walk across Commercial Street and you are on the waterfront and just steps away... More

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HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear ChattChick, Thank you for posting such an excellent, detailed review of us here at the Hilton Garden Inn, Downtown Portland! We are proud to offer some unique amenities, such as complimentary Starbucks coffee, warm blueberry welcome bars upon arrival, a heated salt water pool and spa. We are also pleased to read that you were able to enjoy our... More

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is such a great hotel. The staff is so friendly. Our room was very clean, nicely appointed, and large. We had our two dogs with us and everyone was very nice about them--it seemed quite natural for us to walk through the lobby and into the elevator! Their pet policy is very fair and I felt comfortable leaving our... More

Was this review helpful? Yes 1
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear swansea1blue, Thank you for posting your feedback on line! We are happy that you were able to bring your dog with you and enjoy one of our select pet friendly rooms. Portland is a brilliant city, and we are glad you were able to benefit from our convenient location, especially our proximiy to Standard Baking Company! We look forward... More

Top Contributor
78 reviews 78 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed the location and especially the service! The front desk attendents helped with a variety of request and always had a smile. Everything in the old port was very walkable and we appreciated the valet parking. The price was reasonable for the location. All in all worth the stay!

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HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Glenna W, Thank you for the glowing review of the recent stay you had with us here at the Hilton Garden Inn, Downtown Portland. We are pleased and gratified to read that you found the Front Desk team so helpful and pleasant. We are eager to ensure that every guests visit is a special one, and are happy to... More

Troy, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

In Portland the choices are varied and the range is from good to The Garden Inn by Hilton. We had a real good time at this Hilton and would suggest it to anyone traveling to the Portland area. The Hilton stands out because of the great front desk staff!

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HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear DoctorCarol, Thank you for your 5 star review! Our Front Desk team enjoys the work that they do, and are pleased to read your glowing feedback and recommendation. We look forward to seeing you again. Best regards, April Rossignol General Manager More

Granby, CT
Top Contributor
56 reviews 56 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We checked in Friday March 14th for a fun weekend away with friends. Valet was pleasant. Front desk very pleasant. Room clean and our water view was very nice. Woke up Saturday morning to no hot water. A call to the front desk told us the boiler was down and they were working on it. Used the microwave to heat... More

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HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear suzyjb, Thank you so much for posting a review. We regret the unfourtunate instance you encountered with our boiler issue, but very much appreciate your forgiving spirit. We are most happy to read that you will stay with us again. We have had the issue addressed and look forward to accomodating you next time and exceeding your expectations. Best... More

Maine
Top Contributor
90 reviews 90 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great place to stay. Staff is attentive and informative. Valet is great as well. Rooms are spacious and very clean. We will be back here for sure. Thanks for making our night out special and memorable.

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HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear 35yearsMaine, Thank you for posting a review of us on line. We are glad to read that you found our valets friendly, rooms clean and overall staff helpful. We work hard to make sure we satisfy our guests in many areas. We look foward to seeing you again. Best regards, April Rossignol General Manager More

Orlando, Florida
Top Contributor
240 reviews 240 reviews
139 hotel reviews
395 helpful votes 395 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My other half was working south of Boston for a week so I decided to fly up at the end of the week and stay the weekend. Boston hotel rates were outrageous so I started looking elsewhere and picked Portland based on what I had recently heard and read about its gentrified downtown area. I picked the Hilton Garden based... More

Was this review helpful? Yes 2
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear DisneyParis, Thank you kindly for the detailed review of your recent stay with us here at the Hilton Garden Inn, Downtown, Waterfront. We are pleased and gratified to learn that you found us so hospitable and comfortable. We look forward to your return the next time you are in Portland, Maine. Best regards, April Rossignol General Manager More

Oreland, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We luckily chose this hotel for our first stay in Portland. We ended up with a room with a very nice view of the harbor, and also saw a beautiful sunrise over the water. Room was very clean and the staff was very helpful. Valet service was great. Hotel is within walking distance to excellent restaurants and we also had... More

Review collected in partnership with Hilton Garden Inn

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HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Fruitflyjr, Thank you for the excellent review that you posted in regards to your recent stay with us here at the Hilton Garden Inn, Downtown Waterfront. We are pleased and gratified to learn that we exceeded your expectations throughout your stay. We look forward to seeing you again! Best regards, April Rossignol General Manager More

Brentwood, NH
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 10, 2014

Stayed to attend the Portland Flower Show. It was within walking distance which was very convenient and easily walkable. Very pleasant helpful staff, valet parking the only option and they were great about bringing the car up to put things in it and the valets were particularly pleasant, beds were very comfortable and great shower. We just find the duvets,... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear DebBrentwood_NH, Thank you for the detailed review of your recent stay with us. We are pleased to read that you enjoyed your overall stay with us. We are happy to note that you enjoyed our bountiful buffet breakfast, our friendly staff and convenient location. Please come and see us again soon! Best regards, April Rossignol General Manager More

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Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland
Portland Hilton Garden Inn
Hilton Portland
Portland Hilton
Hilton Garden Inn Portland Downtown Waterfront Maine
Address: 65 Commercial Street, Portland, ME 04101
Phone Number:
Location: United States > Maine > Portland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Portland
#3 Business Hotel in Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 
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