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Hilton Garden Inn Portland Downtown Waterfront

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65 Commercial Street, Portland, ME 04101
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Hilton Garden Inn Portland Downtown Waterfront
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835 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hartford, Wisconsin
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed yesterday NEW

My family stayed here for 2 days in late June. The front desk staff, Valet attendants and housekeeping all went way out of their way to make sure we were comfortable, knew where we were going and recommended places to visit. Definitely worth the stay. Bartender and live music was a pleasant surprise

Was this review helpful? Yes
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

Rooms were really nice. Huge room and bathroom. Right across from the water. Our room overlooked the parking lot, but I'm sure other rooms had a great view. Breakfast buffet was pretty good. The only complaint I had was that there was no price posted for the valet parking (which is the only option) so the bill under our door... More 

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel after changing our reservation three times. Thanks to the help of wonderful Kim Strondak we did not lose our $$ which certainly could have happened. In addition she gave us the best idea for a wonderful afternoon. The entire staff was knowledgeable, friendly and helpful. The location of the hotel could not be better. Across... More 

Was this review helpful? Yes 1
Derry, New Hampshire
Senior Contributor
21 reviews 21 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a nice place to stay in Portland. The parking is by valet but they are fast and parking is a problem in downtown. I like the water view and you can watch the NovaStar ferry come and go in the evening. The waterfront is nice and right next to the hotel (50 feet) is a great bakery with... More 

Was this review helpful? Yes 1
East Granby, Connecticut
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 days ago NEW

I visit Portland Maine to shop in my favorite shop (LeRoux) and buy my 18 year old vinegar and to eat at my favorite restaurant (DiMillo's on the water) and I stay at the Hilton Garden Inn everytime!! This hotel is always very clean and the employees are very friendly and knowledgeable of the area. I can't wait for the... More 

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Mooresville, North Carolina
Top Contributor
72 reviews 72 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently stayed at this location in June on a short family vacation. This is the second time my wife and I have stayed at this location but this first with our entire family. I used my Hilton Hhonors points to stay for free and we had an issue with our flight that made us a little cranky. The staff was... More 

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Sun Prairie, Wisconsin, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The staff was incredibly helpful, the valet parking could not have been easier, the bed was very comfortable and the hotel location is perfect for walking to any of the hundred things that Portland has to offer. We were able to walk out the front door and jump on a ferry boat, eat at several delicious restaurants, and walk the... More 

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Framingham, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My sister and I decided to visit Portland, ME for an overnight to have some silly sister time. We had a great time and really enjoyed staying right in the heart of the old harbor area on the Casco Bay.

Review collected in partnership with Hilton Garden Inn

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Angola, Indiana
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Downtown Garden Inn for 4 nights. The staff are all really nice from the valet guys to the front desk, bartenders, housekeepers, etc. they definitely make you feel welcome. They are very willing to make suggestions for activities, dining, etc. Good location to the restaurants and bars downtown and a nice view. Room is a decent... More 

Was this review helpful? Yes 1
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

I am pleased to hear your enjoyed your stay with us. I appreciate the fact that you would take time out of your day to write a review on our hotel. I hope that we can serve you again in the future. - Kevin Walker, GM More 

Auburn, AL, United States
1 review
5 of 5 stars Reviewed 1 week ago

Really great hotel in a good location if you are spending time in Old Port. The staff was extremely helpful throughout our stay. My wife and I had several hours between an 11:00 am checkout and 5:45 flight time on Monday. We had planned on doing some tours but she hurt her ankle on the cobblestone streets the night before.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Thank you for your response on Trip Advisor. I am very sorry to hear the cobblestones of Portland claimed another victim! All kidding aside, I am sorry to hear that she was injured and hope she is doing better now. I appreciate your kind words about our staff and hope that you can come back again soon. - Kevin Walker... More 

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