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Hilton Garden Inn Portland Downtown Waterfront

3.0 of 5 65 Commercial Street, Portland, ME 04101
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Certificate of Excellence 2014
Hilton Garden Inn Portland Downtown Waterfront
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Hilton Garden Inn Portland Downtown Waterfront
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740 reviews from our community

Traveler rating
    412
    254
    55
    12
    7
See reviews for
154
339
22
95
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Medfield, MA
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I loved the location of the hotel right on the Portland waterfront and within walking distance to great restaurants and shopping or ferries to the islands. The staff was very friendly and helpful. Valet parking was a bonus. My only caveat is to avoid a room on the side of the building opposite the entrance. There was construction going on... More 

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Nashville
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Everyone is helpful and friendly from valet, to check-in, restaurant and housekeeping. The valet guys even remembered my name from the previous visit. The hotel is convenient from the airport. The location is so close to great restaurants and the view of the harbor is awesome.

Review collected in partnership with Hilton Garden Inn

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shanaban910
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

You cannot beat the location of this hotel! It is right on the waterfront where all the action is happening in downtown Portland. It is within walking distance to many great shops and restaurants. The staff was friendly and helpful. The room was a good size, modern, and very clean. We did not bring out dog, but did notice this... More 

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Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon arrival we were greeted with valet parking and a welcoming lobby full of holiday warmth and cheer. Our bedroom had a nice view of the bay and a kurig for my morning coffee. Our stay was already great with a suggestion to visit Peaks Island by ferry, but we were also aloud to leave our car parked while we... More 

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Windsor Locks, Connecticut
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just returned from our annual trip to Portland. Recently we switched to this property, I believe this was our fourth year there. Never disappoints, great location, great staff, and a wonderful bakery nearby.

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New York City, New York
Contributor
15 reviews 15 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has earned my loyalty; whenever I'm in Portland, I stay here. It's situated in an ideal location down by the waterfront and in walking distance to all the shops, restaurants and bars you could wish for. The hotel's service is excellent, from the front desk to the valets to the housekeeping and in-room dining staff. Everyone is friendly... More 

Was this review helpful? Yes 1
Rockland, Maine
Senior Reviewer
9 reviews 9 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Got a great price offseason and really enjoyed staying in the Old Port. Quick walk to many of our favorite restaurants in Portland. Service was fantastic, room was clean and beautiful and we loved our stay. We definitely will be back!

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Marco Island, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As the snow was falling, my husband was still in day surgery, and after road reports from my daughter in midcoast Maine, I called Hilton Garden to reserve a room for that night. I spoke with Aaron on the front desk who couldn't have been more pleasant or helpful - such a relief during a trying day. The hotel and... More 

Was this review helpful? Yes 2
Marco Island, Florida
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We found ourselves in Portland with the weather deteriorating. We had planned to drive about 45 miles to our destination, but considering the weather and travel conditions, we opted to stay in Portland. My wife called the Hilton Garden. She was pleased with the pleasant response from the desk. She made a "last minute" reservation. We drove there. Took advantage... More 

Was this review helpful? Yes
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Snakebloat, Thank you for taking the time to review your recent stay with us. We are pleased that we could be a refuge for you during the snow storm. We appreciate your feedback and look forward to seeing you again! Best regards, April Rossignol General Manager More 

Casco, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I had a wonderful time shopping/dining in the Old Port and had a comfortable relaxing evening at the Hilton Garden Inn. The hotel was clean and the staff was so welcoming. Sunday morning breakfast was delicious. Check in and check out was quick and easy. We can't wait to go back.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Maureen Q, Thank you for your review! We are happy to read that you enjoyed your stay with us here in the Old Port. We appreciate your positive feedback and look forward to seeing you again the next time you travel to Downtown Portland, Maine. Best regards, April Rossignol General Manager More 

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Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Address: 65 Commercial Street, Portland, ME 04101
Phone Number:
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Number of rooms: 120
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Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Hotel Style:
#2 Family Hotel in Portland
#2 Business Hotel in Portland
#3 Romantic Hotel in Portland

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