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All 18 Portland hotels

Hilton Garden Inn Portland Downtown Waterfront

3.0 of 5 Hotel   |   65 Commercial Street, Portland, ME 04101
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90%
Ranked #2 of 18 hotels in Portland
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
MNWorldTraveler Minneapolis, MN
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654 people have reviewed this hotel

Traveler rating
    357
    229
    52
    10
    6
See reviews for
140
293
19
86
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
Minneapolis, MN
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel is in the perfect location for exploring downtown Portland, Maine. The rooms are spacious but our experience was filled with one problem after another. Fire drills, smoke detector batteries running out in the middle of the night, strange smells in the room, showers that would not shut off entirely, and cleaning staff that entered the room "accidentally" in... More

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Buffalo, New York
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 4 nights on annual vacation to Maine. The location is perfect for exploring Portland - Casco Bay Lines across the street, great restaurants and bars, shopping - all within a short walk. Hotel has shuttle and was quick to take us back and forth from airport. My only complaint was the following - we arrived at 11... More

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New Hampshire
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in Hilton Garden Inn Downtown for a one night shopping trip to Portland. It is in a great location by the waterfront and near restaurants and shops. It is across the street from the ferry and has valet parking. This is great if the ferry parking is full. The staff are friendly and very helpful. The room was... More

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Halifax, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for years for annual trip to Maine. Fantastic location with top bakery next door, clean and updated every time we stay, and usually great staff. Definitely recommend hotel, just hope pool with be updated soon and walls painted back to nautical stripes - why go beige!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
California
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed in Rm. # 504, with a breathtaking view of the water. Room was spacious, clean, up to date, and quiet. Front desk staff are attentive, pleasant, dependable, helpful, friendly, and responsive. The breakfast buffet offered fresh juices, fresh fruits, yogurt, fresh pastries, hot and cold cereals, bagels, made to order omlets, pancakes, a variety of newspapers were available, including... More

Was this review helpful? Yes 1
Nashua, New Hampshire
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Planned a weekend getaway to Portland. Researched hotels and the Hilton Garden looked perfect. Right downtown, close to everything. Requested early check in as we knew we would get in early. Unfortunately the room was not ready but they took my cellphone number and our bags and told us they would call us when the room was ready. We took... More

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stay every summer on our way up to northern Maine. We love Portland's restaurants and walk- ability and this hotel is perfectly located to enjoy it all. It is also one of the few dog-friendly hotels at such a location. Sadly, the rooms/bathrooms are tired and in need of maintenance. Cracked bathroom tiles, rusted drains and bathrooms in need... More

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Dover, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Excellent location, big room, conferrable, Our room had a sofa and a large HD TV that actually played HD. It is right next to Standard Baking Company and Fore Street Restaurant. For that reason, it is a destination hotel.

Review collected in partnership with Hilton Garden Inn

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great barrington,ma
Top Contributor
56 reviews 56 reviews
17 hotel reviews
278 helpful votes 278 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have been going to Eastport Maine since we were kids.It is and was all about the downeast experience and still is What a great first time stay in bea-utiful downtown Portland! This hotel is fantastic in every way..The staff went above and beyond to make sure that our stay was one to remember.Our suite faced the water and the... More

Was this review helpful? Yes 3
HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear captainbrian83, Thank you for the 5 star review! We are so happy to read that you enjoyed your stay and our beautiful location. We hope to see you again the next time you visit Portland, Maine! Best regards, April Rossignol General Manager More

Houston, Texas
2 reviews
2 of 5 stars Reviewed 1 week ago

In one of the most lovely and friendly cities in the US this property stands out as one of the most unfriendly and uncooperative. Check-in time is 4:00. I arrived at 3:30 and the front desk could not find me a room until 4:00. I am used to check in being at 3:00pm at most properties and planned accordingly.. If... More

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HiltonGardenInnGM, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Dear Jds5620, Thank you for sharing the details of your recent stay with us. First, I would like to apologize for the experience that you had. I can assure you that this is not the typical experience that one would have when they stay with us, and I regret that it happened. Second, thank you for being a loyal Hilton... More

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Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Address: 65 Commercial Street, Portland, ME 04101
Phone Number:
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
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Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hilton Garden Inn Portland Downtown Waterfront Maine

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Portland #2 Romantic Hotel in Portland #3 Business Hotel in Portland
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 
Number of rooms
120

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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