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Portland Harbor Hotel

Certificate of Excellence
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468 Fore Street, Portland, ME 04101
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Portland Harbor Hotel
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Portland Harbor Hotel
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734 reviews from our community

Traveler rating
    442
    181
    55
    40
    16
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110
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York, NY
Contributor
13 reviews 13 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

We traveled to the Portland Harbor Hotel in July, and loved the location and our room. Service was good, as the people were attentive and helpful. Definitely cared about their guests' experience. A charming New England city hotel. Rooms were clean and well appointed, nothing fancy but more than nice enough. We were a bit concerned about noise from the... More 

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Boston, Massachusetts
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed in the jacuzzi suite and the tub is good size. East fit for two ppl. service is excellent and hotel is updated great location. Free Starbucks on each floor on Sunday... Nice little twist. Would definitely stay again.

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Baltimore, Maryland
Top Contributor
90 reviews 90 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here several times and we really appreciated the new hardwood floors in the guest rooms over the carpeting. It has always stated that rooms that face the street may experience noise that the garden facing rooms don't experience, However we stayed for 3 nights including St. Patty's day and heard nothing in our second floor room that... More 

Was this review helpful? Yes 1
Center Ossipee, New Hampshire
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is a downtown hotel a walk away from good dining, shopping and the harbor. Very comfortable bed and extraordinary pillows.Don't miss the nightly fire ring, the onsite parking (for a price) or the free ride to your event service.

Was this review helpful? Yes 2
Portland Maine
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very clean. Pleasant and helpful staff. Couldn't have had a more pleasant experience. Don't bother with room service breakfast- for the $40 we paid, it would have been better spent at any of the great places Portland has to offer for breakfast (but the coffee was superb!)

Was this review helpful? Yes 1
Brenda G, Manager at Portland Harbor Hotel, responded to this review

Thank you for sharing your overall positive experience with us and the Trip Advisor community. We do apologize if you were not pleased with the room service breakfast that you ordered. As a note, we do not charge more for our meals that are delivered to our guests than if you were to have dined in our restaurant. There is... More 

Florida Keys, Florida
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Portland for a little relaxation after a vacation in upstate Maine. From the minute we were greeted by the valet you truly felt welcome and wanted. Check In was smooth and effortless. We had a king room street view which was well appointed and very clean! Some reviews complained about street noise. We did not experience any... More 

Was this review helpful? Yes 2
Brenda G, Manager at Portland Harbor Hotel, responded to this review

We are thrilled that you so enjoyed your visit with us that you shared your experience here with the Trip Advisor community and with us. Our fire pit has been a tremendous "hit" with our guests and allows an extended evening after dining at Eves at the Garden. We will surely share your glowing comments with Mel, Sara and the... More 

New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Portland Harbor Hotel has been a favorite of mine for several years now, I have fond memories of spending evenings celebrating birthdays, or self-love "just because" occassions. In particular, i've had a great deal of fun staying at the hotel with a best friend-- the front desk is incredibly knowledgeable about the various restaurants in the Old Port area,... More 

Was this review helpful? Yes 3
Brenda G, Manager at Portland Harbor Hotel, responded to this review

Thank you so very much for your loyalty as a valued and repeat guest of our hotel. We cannot express how grateful we are that our efforts are recognized and that our team see words of praise, such as yours. We agree that our success is directly attributed to our outstanding staff - it's all in the details ! Please... More 

Orlando, Florida
Top Contributor
78 reviews 78 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel deserves every one of their 4 diamonds!! The entire staff is welcoming and friendly making sure that you have everything you need. The Valet and underground parking was wonderful with the snow and minus degree temperatures we experienced. The rooms were beautifully appointed with meticulous attention to detail from the comfortable King bed and pillows to high end... More 

Was this review helpful? Yes 1
Brenda G, Manager at Portland Harbor Hotel, responded to this review

We truly appreciate your overall positive review of our hotel and that you took the time to share with the Trip Advisor Community. It is reviews such as this, that re-affirm our service goals and standards are being met. We apologize that we failed at the coffee delivery we offer to our guests that stay in our suites. In the... More 

Central Massachusetts
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

They advertise pet friendly and boy they're not kidding. I think our four legged friend was greeted better than we were :-). We needed some help with restaurants a car and where to go to have some fun at night. between the concierge the front desk staff and everyone in between we were very welcoming. The location is in perfect... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2015

From the time the valet greets you with a smile, to the time he closes the door for your departure, you will not be disappointed. The entire hotel staff from the concierge to the housekeeping, valets to room service, they are friendly, helpful and eager to make your stay the best it can be. It snowed one of the evenings... More 

Was this review helpful? Yes 1
Brenda G, Manager at Portland Harbor Hotel, responded to this review

We are delighted that you had such a wonderful experience with us and that you chose to share your valuable feedback. Our staff take great pleasure in " wowing" our guests and we will be sure to thank our valet staff for helping us achieve our service goals. We do hope to see you again soon! Warm Regards, Brenda Goodwin More 

Hotel Review Summarization

What travelers say

  • Old port(22)
  • Very nice(8)
  • Valet parking(3)
  • Friendly and helpful(3)
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