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Hampton Inn Portland Downtown - Waterfront

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209 Fore St, Portland, ME
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1 room 1 guest
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Hampton Inn Portland Downtown - Waterfront
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895 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Duxbury, Massachusetts
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This Hampton inn appears to be recently renovated and very nicely maintained. Valet parking is a nice touch as you arrive. Staff is friendly and well informed about local happenings and places to eat etc. Room was spacious and well appointed. Breakfast was usual Hampton inn fare but fresh and nicely presented. All in all a very nice stay in... More 

Was this review helpful? Yes
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this review

So glad you had a good time in our city and also at our hotel. Please come back and see us again soon. Portland is a beautiful city in the Fall. Sincerely, Pete Wagner General Manager More 

Charlestown, Rhode Island
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Check in was sooo easy, nice young man helps with luggage and parks your car, front desk was very friendly and the room 414 had a great water view. Probably the most comfortable hotel bed we have ever slept on, simply the best! Breakfast was included so a good value for Portland.

Was this review helpful? Yes
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this review

Thank you so much for staying with us. Glad to see you enjoyed both our city and our hotel. Please come back and see us again soon. Sincerely, Pete Wagner General Manager More 

Pomfret, Connecticut
1 review
2 of 5 stars Reviewed 4 days ago NEW

We have stayed here many times in the past and we always had a pleasant experience. Not so much this visit. The positive is the front desk staff was always pleasant. The negatives were the shower curtain had mold and mildew on it. There was a gas odor coming from the bathroom vent on 3 different occasions and Housekeeping was... More 

Was this review helpful? Yes
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this review

There are no SMALL annoyances when staying in a hotel, regardless of the price one is paying to stay. I apologize that you were not satisfied with your stay this visit. I have discussed with our executive housekeeper checking shower curtains daily. I have also discussed with her our staff members knocking on doors at clean rooms at 8:30am. Again,... More 

Madison, Wisconsin
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed only one night, en route to a week on one of the islands. The experience was so good that we made a reservation for the night before we leave Portland. Our room (corner, third floor) was large, comfortable and had wonderful views. Breakfast was very good. Restaurants were within easy walking distance, and the Casco ferry was a... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this review

Thank you so much for staying with us. We are glad you had a great time. Portland is a neat city. Come back and see us again. Sincerely, Pete Wagner General Manager More 

Buffalo, New York
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for 3 nights on our vacation to Maine. We arrived early and were able to check in which was great. The room was huge - I would highly recommend 402 or 502 - beautiful views of the water. The staff was very professional and customer service was great - especially Trish at the Front Desk. Breakfast was a... More 

Was this review helpful? Yes 1
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this review

Thank you for the nice comments about the hotel and for mentioning Trish. I will certainly share your comments with her. We appreciate you staying with us. Sincerely, Pete Wagner General Manager More 

Level Contributor
73 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice quality Hampton Inns brand hotel in the heart of downtown Portland. Staff was very friendly. Room and bathroom were both nice and spacious. I would definitely stay here again if I am visiting Portland.

Was this review helpful? Yes
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this review

We would be honored to welcome you back. Thank you for staying with us. Sincerely, Pete Wagner General Manager More 

2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here last weekend and all had a great time. THe kids loved the pool and we were very happy with the complimentary breakfast. The hotel was in a great location and the staff was all very nice. We'd recommend it and would stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this review

Thank you for staying with us. I hope we are in your plans the next time Portland is on your travel agenda. We would be honored. Sincerely, Pete Wagner General Manager More 

Hartford, Connecticut
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

What makes this hotel good is its location. The hotel is close to the all the stores and restaurants. Rooms are clean and staff is friendly. I am never happy having to go thru valet parking but whenever I needed my car it was brought up to entrance quickly. Other than the location this is an average Hampton Inn.

Was this review helpful? Yes
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this review

We appreciate you elected to stay with us and hope we have an opportunity to be of service again very soon. Sincerely, Pete Wagner General Manager More 

Danbury, Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was in a good location, clean, friendly staff, etc. The complimentary breakfast was delicious! We arrived approximately 2.5 hours early and were allowed to check it at no additional cost. The only down side was that $15 valet parking fee which I thought was over priced, however overall it was a very good experience!

Was this review helpful? Yes
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this review

Thank you for staying with us. I hope you will visit us again. Sincerely, Pete Wagner General Manager More 

Boulder, Colorado
Level Contributor
269 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Hampton Inn has an outstanding location. Close to the ferry, restaurants and the Promenade. But we had multiple issues, that were not typical for a Hampton Inn. It was disappointing that the front desk staff was so untrained. One person tried to tell me Fore Street restaurant was on Commercial St. Another couldn't figure out change for a bottle... More 

Was this review helpful? Yes
Pete W, General Manager at Hampton Inn Portland Downtown - Waterfront, responded to this review

I couldn't agree with you more; our new desk staff needs to spend more time with their supervisor. It isn't like we didn't know we would have staff members return to school. I can assure you that issue has been addressed. We appreciate you staying with us and hope to have that opportunity again soon. Sincerely, Pete Wagner General Manager More 

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