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All 18 Portland hotels

Hilton Garden Inn Portland Airport

3.0 of 5 Hotel   |   145 Jetport Boulevard, Portland, ME 04102
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71%
Ranked #9 of 18 hotels in Portland
A recent review
4 of 5 stars reviewed 2 days ago
Orelia H Augusta, Maine
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257 people have reviewed this hotel

Traveler rating
    102
    81
    50
    18
    6
See reviews for
53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Augusta, Maine
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel was beautiful and clean. King size room small as well as bathroom. The bed not so comfortable - very hard. I undrstand they just changed the beds..think it might take some time to get use to those new mattresses - tempurpedic?? So it was difficult to fall asleep and stay asleep. Breakfast was a step above normal hotel... More

Was this review helpful? Yes
Gorham, New Hampshire
1 review
5 of 5 stars Reviewed 5 days ago NEW

On the evening of 7/2/2014 my family and I were diverted to the Portland jetport after our flight was canceled to Manchester NH. My husband called the hotel around 11pm and the reservationist provided transportation to the hotel within 20 minutes and was more than accommodating when we arrived. He was extremely customer service oriented, pleasant and courteous. After providing... More

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Fishers, Indiana
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I recently stayed at this hotel the night before flying home from vacation. The hotel is beautiful, with very nice rooms and it's proximity to the airport makes it very convenient for those with an early flight. The staff was very friendly and helpful. We were able to turn in our rental car the evening we checked... More

Was this review helpful? Yes 1
Shannon M, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Hello Linda, I am so please to hear you enjoyed your recent stay with us. We enjoy a great location and have a wonderful staff who are eager to show off our new look after renovations that were completed in May. I hope you can come back again soon. Kind Regards, Shannon More

Tryon, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

From the friendly greeting at check-in to the shuttle drop-off at the Airport the staff really made my stay so enjoyable. The room was lovely & food excellent. I would highly recommend this HG Inn! The willing and "can-do" attitude of each employee I encountered made me feel like a special & very-welcomed guest.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Shannon M, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for your kind and thoughtful review of the Hilton Garden Inn Portland Airport. We have a talented and dedicated staff whose first priority is making sure every guest has a great stay and feels like family. I am happy that was your experience and we look forward to hosting you again when your travels bring you back to... More

Blythewood, SC, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean, hotel located by Portland Airport, friendly staff. Located close to Portland Mall and other attractions are also close by. Almost directly across from the Portland International Airport. The Hotel was renovated within the past year and everything is like new.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Shannon M, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for taking the time to review our hotel. I am happy to see that you enjoyed our location and your time with us. We hope to see you again soon. Kind Regards, Shannon More

Virginia
Senior Contributor
49 reviews 49 reviews
49 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Usually, when you stay at a Hilton Garden Inn, you except great customer service and nice, clean rooms. This one delivers on all accounts. Two reasons for not giving this a 5 are 1) I stayed in an even numbered room, which faced the highway. At night, you can hear the trucks and Harleys as they drove down the road.... More

Was this review helpful? Yes 1
Shannon M, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for your thoughtful review of the Hilton Garden Inn. I am pleased that you enjoyed your stay and our staff. Although we plan for a slower pace at dinner you should be able to have a meal in less time than you indicated. I will share your comments with our staff to ensure we offer an appropriately timed... More

Farmingdale, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great experience here. I have stayed in this hotel a couple of times and have had good stays. I would recommend this hotel. It's a little pricey, but the atmosphere is great and the staff is very friendly.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Shannon M, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Hello Bob: Thanks very much for your kind words and thoughtful review of the Hilton Garden Inn. Although we are not the least expensive hotel in our area, we pride ourselves in providing a level of service and amentiies that exceeds your expectations. It sounds like we were able to do that for you and hope we can do even... More

Quispamsis, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It had been about four years since I had stayed at this property and after testing out all the other Hilton properties within the city of Portland I decided to return to this one and I am glad I did. I was well unaware that they renovated and added an extension until I pulled up to the main entrance. I... More

Was this review helpful? Yes 1
Shannon M, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for taking the time to comment about your recent stay with us. We are so pleased that you enjoyed our new renovations and the sleek new look of the lobby. We have a great team whose number one priority is making sure that you are 100% satsified and I am happy we accomplished that and more with your... More

Palm City Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Helpful front desk staff!! Printed our boarding passes as we did not have equipment (i phones, etc.) to do so!! Thank you!! Next to airport and they provide transportation to the airport. Nice outdoor area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Shannon M, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for your comments, we are so glad you had a great stay and we hope to see you again in the near future. All the best, Shannon More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Hilton Garden inn Airport in Portland, ME and my experience was so great that I am making it my new place to stay when I fly out of Portland (which is generally once a month). The place is spotless, the staff are extremely friendly, and the deluxe rooms are very large. Also, when I arrived,... More

Was this review helpful? Yes 1
Shannon M, General Manager at Hilton Garden Inn Portland Airport, responded to this review

It is such a pleasure to read your comments and to find you enjoyed your recent stay with us. We are proud of our recent renovation and all of the improvements we've made and we are happy you enjoyed them. We have a great team here that is commited to making your stay memorable and it looks like we accomplished... More

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Additional Information about Hilton Garden Inn Portland Airport

Address: 145 Jetport Boulevard, Portland, ME 04102
Phone Number:
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Portland Airport 3*
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Also Known As:
Hilton Garden Inn Portland Airport Hotel Portland
Hilton Portland
Portland Hilton Garden Inn
Hilton Garden Inn Portland Airport Maine

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Romantic Hotel in Portland #7 Family Hotel in Portland #8 Business Hotel in Portland
Hotel Class
Number of rooms
88

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