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Hilton Garden Inn Portland Airport

3.0 of 5 145 Jetport Boulevard, Portland, ME 04102
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Hilton Garden Inn Portland Airport
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Hilton Garden Inn Portland Airport
Hilton Garden Inn Portland Airport
Hilton Garden Inn Portland Airport
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70 reviews from our community

Traveler rating
    39
    18
    8
    3
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maine
Top Contributor
269 reviews 269 reviews
51 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed yesterday NEW

This airport hotel is outstanding! The desk clerks truly know the meaning of wonderful customer service. They are friendly, effective and highly efficient. Rooms here are spotless as are the bathrooms. Breakfast offers a buffet and food cooked to order.

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Oregon
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed twice so we could do their park and fly package. Clean and close to the airport. They have a shuttle to get us to and from the airport. After 7 days they charge $5 a day for parking. They have an amazing breakfast buffet that costs around $8 pp eggs and omlets made to order and array of... More 

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Waterville, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I chose Hilton Garden Inn due to its close proximity to PWM. The room was comfortable, cozy, and I loved the swivel TV. I made great use of the complimentary wireless internet access and multiple outlets for charging my various gadgets. My flight left too early for me to enjoy breakfast, but the ease of checkout was wonderful.

Review collected in partnership with Hilton Garden Inn

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

great location shuttle to airport 5min away....service was impeccable....room very clean....the chef at their restaurant is quite talented, food was well presented and very tasty, which was an unexpected plus...I would highly recommend this hotel

Review collected in partnership with Hilton Garden Inn

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Rosalba C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for taking the time to share your feedback about your recent stay at the Hilton Garden Inn Portland Airport. We are delighted to know that you had a pleasant stay and enjoyed your meal in the restaurant. We will share your comments and kind words with our staff. We look forward to welcoming you back the next time... More 

Durham, Connecticut
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've now stayed here three times, despite being right next to the airport, it's very quiet. The location is great as it's just outside of Portland and it's right off the highway and the price tends to be substantially less then if you were in downtown Portland. The staff is very nice. It's pretty much your basic Hilton Garden's.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
Rosalba C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

We appreciate you continuing to provide feedback about your experiences at the Hilton Garden Inn Portland Airport. Thank you for your kind words describing our staff, we will make sure to share with the team! Please do let us know how we continue to perform and how we can further improve the service we provide you, our valued guest. We... More 

Cambridge, MA
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything was clean and pleasant -- comforter shiny white and bathroom pristine. Very happy with the hotel. The location is not near downtown Portland, but is very close to the (small) airport, but despite that noise wasn't a problem.

Was this review helpful? Yes 1
Rosalba C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for taking the time to share your feedback about your recent stay at the Hilton Garden Inn Portland Airport. We are delighted to know that you had a pleasant stay. We are also pleased to hear you were not able to hear the aircrafts from the neighboring airport! We hope to have the pleasure of welcoming you back... More 

Guilford, Maine
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was crisp and clean as you would expect after a renovation should be. We stayed in the new wing and the walls there seemed pretty thin. We could hear the people across the hall knocking even though they were trying to be quiet. The hot tub was needing a reset, but would have been nice to use. Overall... More 

Was this review helpful? Yes 1
Rosalba C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

We appreciate you providing feedback about your recent stay at the Hilton Garden Inn Portland Airport. Thank you for your kind words describing our staff, we will make sure to share with the team! We regret the noise disruption you experienced from neighboring guests and thin walls. We are looking into steps to enhance our soundproofing measures. We apologize you... More 

Johannesburg
Contributor
17 reviews 17 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights in the middle of October 2014. The service was fantastic, they received boxes from Amazon for me, and had them delivered to the room. An excellent breakfast daily, great service, a modern, comfortable and clean room what more could you want? Oh, and never heard an aircraft inside the hotel only in the parking... More 

Was this review helpful? Yes
Rosalba C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for taking the time to share your feedback about your recent stay at the Hilton Garden Inn Portland Airport. We are delighted to know that you enjoyed your stay with us from the comfort and cleanliness of the guestroom to the buffet breakfast and the service provided by our team members. We are also pleased to hear you... More 

Leesburg, Florida
Top Contributor
65 reviews 65 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Would probably stay here again due to the location so close to the airport. The room was fine and bed comfortable. Had a problem getting the heat to work correctly and comfortably, but finally after trying a few hours, it did fine. Very friendly staff. We arrived early without a problem. Transportation to / from the airport was so quick... More 

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Rosalba C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Dear Barbara, Thank you for taking the time to provide your feedback about your recent experience at the Hilton Garden Inn Portland Airport. We apologize for the inconvenience you experienced with your guestroom and in the dining room. Rest assured your comments are not ignored and will be addressed. We do hope to have the pleasure of welcoming you back... More 

Kingfield, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The non-smoking room smelled of cigarette smoke (not recent) but I was still concerned about being accused of smoking in the room. Other than that the room was nice, comfortable, and quiet. The food was good and bar staff very friendly. The convenience of being so close to the airport and the fact that they offer a government rate (military... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rosalba C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Dear Brian, Please accept our apologies for the inconvenience you experienced upon checking into your room. After the renovation, the hotel is 100% non-smoking and do inform our guests that smoking is not allowed in anywhere in the hotel. We do have a designated smoking area outdoors to accommodate our guests that do smoke. We are happy to hear that... More 

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Additional Information about Hilton Garden Inn Portland Airport

Address: 145 Jetport Boulevard, Portland, ME 04102
Phone Number:
Location: United States > Maine > Portland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Portland Airport 3*
Number of rooms: 88
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Also Known As:
Hilton Garden Inn Portland Airport Hotel Portland
Hilton Portland
Portland Hilton Garden Inn
Hilton Garden Inn Portland Airport Maine
Hotel Style:
#5 Business Hotel in Portland
#7 Family Hotel in Portland

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