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Portland Regency Hotel & Spa

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20 Milk Street, Portland, ME 04101
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Portland Regency Hotel & Spa
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Portland Regency Hotel & Spa
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605 reviews from our community

Traveler rating
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    59
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, Rhode Island
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an absolutely wonderful stay. The staff was very accommodating and friendly, especially Jenny at the front desk!! We stayed in the Governor Suite (we actually got married in the suite!), which was amazing. The hotel has a shuttle service (main purpose: airport shuttle), that we had the privilege of using to get to nearby places. It was freezing... More 

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Buffalo, New York
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Overall, the staff at the Regency hotel was very delightful. They were very friendly and helped us find great places to visit and eat at. The hotel was very clean and in a great location. We were walking distance to everything we wanted to do!

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Boston
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really liked that this hotel had more character than the larger chain hotels, and seemed good value for the price. The staff was friendly and helpful. The rooms were well-appointed and clean, with very comfortable beds, and there's a great lounge for hanging out. Our room lacked a fridge but I didn't really miss this. Location is fantastic, with... More 

Was this review helpful? Yes 2
Belfast, Maine
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Regency was voted the Best Historic Hotel of the Year 2014 and it is not difficult to see why. We use this hotel exclusively when we travel to Portland for business and pleasure. We stayed most recently in the "Turret Suite" on the third floor. We thought that we had seen the best rooms in the hotel during our... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I love the location and genuine New England feel vs the other commercial hotels that have just been built. The location is ideal walking distance to all of the old port and I love the Armory lounge. They make great bloody Mary's and I love the cozy and quaint feeling.

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A special trip had us unusually picking the most expensive room in the hotel. I really have no negatives beyond the the total cost to value for me. $50-75 less would get another star. Everything seemed to work, pretty clean, but not Anthony (the hotel guy) clean. Turn down service at 6:30pm was odd, declined. We needed extra space and... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My boyfriend and I stayed here for a night while we were in town for my birthday. We got in before check in and the girls at the front desk were nice enough to get us into a room right away even though we were 3 hours early. The rooms were very clean and nicely furnished. One of the major... More 

Was this review helpful? Yes 1
Newburyport, Massachusetts
Senior Contributor
31 reviews 31 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 21, 2015

The staff at the Regency were extremely professional and helpful. Our room was clean, the walk in shower was great, and the bed was very good. There was a fair amount of mechanical noise during the night, but I got used to it. If one is going to be spending time in downtown Portland enjoying the shopping and restaurant scene,... More 

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Augusta, Maine
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 18, 2015

Great location...walk distance to many shops nearby including other restaurants. Valet service was very good. We did notice it said in the welcome book that it was complimentary but we couldn't understand how we had to pay $12 if it was complimentary? The valet is necessary because there are no other available parking areas to handle yourself that we were... More 

Was this review helpful? Yes 3
Portland, Maine
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 8, 2015 via mobile

The hotel is a nicely done up older building near the tourist area of Portland. The customer service in all areas, especially the restaurant was very good. Our meal was tasty too so you don't have to leave the hotel to get a good meal. The only minor complaint I have is that our room was chilly and turning up... More 

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