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Residence Inn Portland Downtown / Waterfront Hotel

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145 Fore Street, Portland, ME 04101
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1 room 1 guest
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Residence Inn Portland Downtown \/ Waterfront Hotel
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Residence Inn Portland Downtown / Waterfront Hotel
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693 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Portland Downtown / Waterfront Hotel
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Wilkes-Barre, Pennsylvania
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in comfortable 1 bedroom suite for one night. Only 10 minute walk to shops/restaurants on waterfront (shuttle available). My son liked tbat you can make your own waffles for breakfast (Included).

Was this review helpful? Yes 1
Heath, Texas
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've seen mixed reviews on this hotel, and was a little concerned before we got there. We paid premium prices because it is premium season. Hotel was very clean staff were very friendly and the location could not have been better or more convenient to the downtown area and the piers. There were concerts on the peers, boat tours available,... More 

Was this review helpful? Yes 1
Dorothy I, Front Desk Supervisor at Residence Inn Portland Downtown / Waterfront Hotel, responded to this review

I am very glad to hear that you enjoyed your stay. We certainly try our best to provide quality customer service to each and every guest. If I may say so myself, the location is pretty convenient to events and activities you mentioned (and many more!) We most certainly look forward to your return! More 

New York City, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed for 3 nights end of July into Aug. We came from NJ just to explore the city and the surrounding area. The hotel was clean and accommodating. Great continental breakfast, clean pool, coffee available 24/7 and they offer a complimentary hotel shuttle which can drop off & pick up anywhere in the downtown area. The... More 

Was this review helpful? Yes 1
florida
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Looking forward to a nice family stay in Portland I checked into the Residence in (should note I am a Platinum Marriott Member with over 450 nights). I requested a room upgrade (which is policy for Platinum member of space available they are suppose to do what they can if possible), they quickly said no. Asked why and she said... More 

Was this review helpful? Yes 1
Dorothy I, Front Desk Supervisor at Residence Inn Portland Downtown / Waterfront Hotel, responded to this review

I would like to say thank you sir for your loyalty with Marriott by obtaining the Platinum level. That is most certainly a feet to achieve. As such, we pride ourselves on delivering a memorable hotel experience during your travels, and we have unfortunately fallen short of our goal during your recent stay. Please accept my sincere apology for the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The suite are so cool , the service was great . I think that you could feel better than your house jajajaja . You can leave a list of grocery's if you need it. Wi-Fi is free Cable And of course is a nice place when you come for business

Was this review helpful? Yes 1
Charlotte, NC
Level Contributor
187 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
4 of 5 stars Reviewed July 29, 2015

We stayed 4 nights at this Residence Inn. The location is about 2 blocks from the harbor area so very close to walk to catch the ferries running to various islands. Check in was quick via a very nice young man named Brian---turned out he is from our hometown in NC and knew many of the people my older children... More 

Was this review helpful? Yes 2
boston
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 27, 2015

I just read the poor review that was left prior and they must have been elsewhere. This place was a couple blocks off the water but as close as can be. The people were so absolutely nice and attentive. The room was perfectly clean and large which always makes for comfort. I did not use the pool but it seemed... More 

Was this review helpful? Yes 1
England
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 24, 2015

Where to start.....Firstly the hotel, despite it's name is not on the waterfront. Check in was slow with one member of staff just sitting around chatting and distracting the other staff. (Same thing on check out). We booked a water view room - what we got was a view of a carpark and a warehouse/factory. Complaining got us nowhere. We... More 

Was this review helpful? Yes 3
Dorothy I, Front Desk Supervisor at Residence Inn Portland Downtown / Waterfront Hotel, responded to this review

We would like to thank you for your comments and your concerns regarding our property. We do strive to provide a memorable hotel experience for all of our guests and unfortunately we have fallen short of that during your stay. I would like to apologize for all the inconsistencies you have noted during your time with us and would like... More 

Westchester, NY
Level Contributor
114 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed July 22, 2015

This was our first trip to Portland, Maine. We had chosen this hotel on the basis of it being downtown and on the waterfront. It was indeed close to the harbor, but the harbor in Portland is thoroughly commercial and not attractive, so that was disappointing. I guess we should have done better research before booking. If you want a... More 

Was this review helpful? Yes 4
Fremont, New Hampshire
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 17, 2015

We stayed here for one night while we were in Portland to see The David Gray concert. All the other lesser priced hotels were all booked so we ended up here. Everything was first class from the room to the desk people were very polite and seemed happy to help. There is no on site parking but they validate your... More 

Was this review helpful? Yes 2
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