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Residence Inn Portland Downtown / Waterfront Hotel

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145 Fore Street, Portland, ME 04101
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Residence Inn Portland Downtown / Waterfront Hotel
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Residence Inn Portland Downtown / Waterfront Hotel
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679 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, NC
Level Contributor
183 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 286 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed 4 nights at this Residence Inn. The location is about 2 blocks from the harbor area so very close to walk to catch the ferries running to various islands. Check in was quick via a very nice young man named Brian---turned out he is from our hometown in NC and knew many of the people my older children... More 

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boston
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I just read the poor review that was left prior and they must have been elsewhere. This place was a couple blocks off the water but as close as can be. The people were so absolutely nice and attentive. The room was perfectly clean and large which always makes for comfort. I did not use the pool but it seemed... More 

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England
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Where to start.....Firstly the hotel, despite it's name is not on the waterfront. Check in was slow with one member of staff just sitting around chatting and distracting the other staff. (Same thing on check out). We booked a water view room - what we got was a view of a carpark and a warehouse/factory. Complaining got us nowhere. We... More 

Was this review helpful? Yes 2
Dorothy I, Front Desk Supervisor at Residence Inn Portland Downtown / Waterfront Hotel, responded to this review

We would like to thank you for your comments and your concerns regarding our property. We do strive to provide a memorable hotel experience for all of our guests and unfortunately we have fallen short of that during your stay. I would like to apologize for all the inconsistencies you have noted during your time with us and would like... More 

Westchester, NY
Level Contributor
113 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first trip to Portland, Maine. We had chosen this hotel on the basis of it being downtown and on the waterfront. It was indeed close to the harbor, but the harbor in Portland is thoroughly commercial and not attractive, so that was disappointing. I guess we should have done better research before booking. If you want a... More 

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Fremont, New Hampshire
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night while we were in Portland to see The David Gray concert. All the other lesser priced hotels were all booked so we ended up here. Everything was first class from the room to the desk people were very polite and seemed happy to help. There is no on site parking but they validate your... More 

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Orlando, Florida
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lobster, lobster everywhere. But before wandering around Portland we had to settle in our room in Residence Inn Portland Downtown/Waterfront. Very friendly people at the service desk. Clean room overlooking the Bay. Free Breakfast in the Lobby area. Asking the locals - "The last time you ate out in Portland, where did you eat and how was it". They'll tell... More 

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Atlanta, Georgia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

nice location, ok breakfast irritating slow wifi and to get upgrade u have to spend an additional $5 per day. Desk staf is clueless about area and amenitites of Portland so plan ahead okay for the money but I expect better out of Marriott

Was this review helpful? Yes 1
South New Jersey
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 5 nights - part business and part leisure. The "studio" was more than enough space with a king bed, fold out couch, chair, ottoman, desk and a small kitchen table in the adequate kitchen: microwave, coffee pot, apt. size freezer w/ ice maker and refrig. There was a dish washer (that housekeeping ran as needed) and a... More 

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Stamford, Connecticut
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall we had a positive experience, but it didn't stand out. The breakfast in the morning was great! (Though a bit crowded and hard to get a seat on the weekend.) It was also a solid location. I went with my family for several days to hit a few coastal towns. It was very easily accessible to the highway, was... More 

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Dorothy I, Front Office Manager at Residence Inn Portland Downtown / Waterfront Hotel, responded to this review

Thank you for sharing you concerns. I am very sorry that we fell short on your expectations as the cleanliness of our hotel is a key priority. Again I am very sorry about parking, the garage is in the process of updating their system. Please rest assured that your comments have been shared with the team in an effort to... More 

York, Maine
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was nice, but a little disappointing. My husband and I stayed in a suite with a King bed. The kitchenette was well stocked with glasses and plates. It was cute. The sitting room was spacious, and our view was lovely. The bed was really uncomfortable, and the bedroom itself was small. The bathroom was tiny, with just a... More 

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