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Residence Inn Portland Downtown / Waterfront Hotel

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145 Fore Street, Portland, ME 04101
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Residence Inn Portland Downtown / Waterfront Hotel
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Residence Inn Portland Downtown / Waterfront Hotel
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641 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Davis, CA
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We were able to get a last minute reservation at the Residence Inn Portland Downtown after discovering that another property where we had a prior reservation was in a bad location and far from our taste. No problem. The hotel is in a great location and close to the waterfront. Walking was easy even though my wife is somewhat disabled.... More 

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is walking distance from downtown and only about 3 blocks from the ferry boat lines. Breakfast was hot and well done - YUM! Coffee and tea are out all day - what a treat! The staff was great and very accommodating with us bringing our newborn. The parking garage is just across the street, with easy access to... More 

Was this review helpful? Yes 2
Cambridge, Massachusetts
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I've stayed at this hotel a few times now and I like it. I usually get a one bedroom suite which is plenty of room for a couple. I like having a separate living space and it's great to have a full fridge and microwave. It's a short walk to town and I prefer to be a little bit away... More 

Was this review helpful? Yes 1
dobie2
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We shared a 2 bedroom suite with another family over a pretty chilly weekend. We found that the hotel property itself was excellent - new and clean, with plenty of amenities such as hot chocolate, iced water, tea, coffee, and excellent free breakfast. Our room was as good as described on the website and a fair price for the low... More 

Was this review helpful? Yes 1
Verona, Maine, United States
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Love the rooms. We showed up early because check in is 4pm, which I think is kind of late but they were awesome about it and got us in a room right away. The breakfast that is included was great. The bar is kind of expensive but we liked our drinks and the service. **UPDATE: We have gone numerous times... More 

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Keene, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed the location, ability to bring home snacks and left overs with the kitchen. Although it is the furthest hotel from "downtown" in the downtown area, the walk was easy to all restaurants and shops. Going back this May!

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Philadelphia, Pennsylvania
Contributor
16 reviews 16 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 13, 2015

Every time I make a reservation I put in notes requesting high floor, away from elevator, ice machine, vending, etc. Upon check-in, it was obvious that whomever assigns the rooms did not read them. The girl pushed a room on me facing the street, and I knew better. She said that it's an upgraded room, and my response was that... More 

Was this review helpful? Yes 1
Dorothy I, Front Office Manager at Residence Inn Portland Downtown / Waterfront Hotel, responded to this review

Thank you for your feedback as it only strengthens the abilities of our staff moving forward. I want to sincerely apologize for your whole check-in experience. I have shared your comments with the team and rest assured, we are taking steps to help ensure problems of this nature do not occur in the future. We hope that you will allow... More 

New York City, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 11, 2015

We were there during Christmas eve and must admit, the staff made it very homely for us! It has a great downtown vibe, and it still doesnt feel as cluttered. The breakfast spread is great, and so is the daily service!

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Jacksonville, FL
Top Contributor
183 reviews 183 reviews
20 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed March 8, 2015

My son is 13 and as you can imagine he is pretty picky! When we opened the door to our room he fell in LOVE! The room was very large and the bathroom as very comfortable too. We had a small living room area and a small kitchen area. We were on the first floor which I really liked. The... More 

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Dorothy I, Front Office Manager at Residence Inn Portland Downtown / Waterfront Hotel, responded to this review

Thank you for your review. I humbly apologize for the troubles you had with the pullout sofa. Your comments will be shared with our management and we are currently improving our housekeeping inspections to ensure total accuracy for in-room cleanliness and amenities. While these concerns you have raised are admittedly harsh, I appreciate very much that you were still able... More 

Portsmouth, New Hampshire
Contributor
18 reviews 18 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 2, 2015

The room itself was beautiful and comfortable but we had asked for a single king sized bed and received a queen. The only other negative thing about the room was the shower which had a cheap adjustable shower head that only pointed straight down making taking a shower with out holding it over your head next to impossible.

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sarah d, Manager at Residence Inn Portland Downtown / Waterfront Hotel, responded to this review

I'm sorry that you experienced this. It seems that we may have checked you in to our handicapped accessible room. We have king beds in all of our rooms, and our shower heads are pretty sturdy, except in that room. I'm terribly sorry for the inconvenience. I'm glad to hear that you found that rest of the room was pleasant.... More 

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