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All 2 Orono hotels

Black Bear Inn and Conference Center

2.5 of 5 Hotel   |   4 Godfrey Dr., Orono, ME 04473
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Black Bear Inn and Conference Center
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87%
Ranked #2 of 2 hotels in Orono
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 1 week ago
Heidi K Topsham, Maine
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167 people have reviewed this hotel

Traveler rating
    90
    56
    13
    7
    1
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77
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Topsham, Maine
Contributor
19 reviews 19 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

My stay was brief as I was traveling on business but the experience was great. The greeting at arrival was warm and friendly. I missed their dinner time but asked where I could get a container of milk and they immediately made that happen without even charging me. The room was comfortable with a fridge, Keurig, microwave, large screen TV,... More

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Gateshead
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel last October for five nights. It was our second destination in the US, after having just spent a very hectic five days in Manhattan New York. The hotel staff were very warm and friendly, giving us advice on local places of interest. We were in Orono visiting our daughter who was undertaking a semester student... More

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Halifax Nova Scotia
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent three days here during the Canada Day (July 1) weekend: two adults, two kids and a dog. The staff was lovely in every case. I was very impressed with the welcome our pup got, and the nicest set of pet-owner rules I've seen--standard rules for her but phrased in a friendly, fun way. Also the pet-friendly room was... More

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Bow, New Hampshire
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is such a sweet place. For the same price as a cookie-cutter chain hotel, you get a homey inn, with a relaxing, Maine/NE motif. The front desk staff were helpful, polite & courteous. We did not eat in the Black Bear Cafe, as we ate out for dinner (great restaurants so close!) We stayed here while visiting UMaine, and... More

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Tom P, Front Office Manager at Black Bear Inn and Conference Center, responded to this review

Thank you for the great review. We appreciate your kind words. We pride our selves in our customer service and standing out for the chain hotels. Glad you enjoyed your visit. Hope you can stay with again soon. More

Ames, Iowa
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We travel from Iowa to Prince Edward Island every June to reach our cottage by the sea. Once you leave Bangor, Maine, it's a long way to a good place to stay and since it's usually late in the day, we're always ready to stop. Imagine our surprise one year when we found the Black Bear Inn and Conference Center... More

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Tom P, Front Office Manager at Black Bear Inn and Conference Center, responded to this review

Thank you for the amazing review. We really appreciate your kind words. So glad to hear you look forward to staying with us. We love our repeat guests, we enjoy seeing familiar faces. Thank you for bringing the gluten/lactose free breakfast issues to my attention. We will work on this. We look forward to your next visit. See you soon. More

Sanford, Maine
1 review
5 of 5 stars Reviewed 4 weeks ago

Very accommodating. Facilities were clean and well organized. Enjoyed our visit. Staff was pleasant and most helpful. Ate dinner for the first time of all our stays and was pleasantly surprised with the quality of the meal and its presentation.

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Tom P, Front Office Manager at Black Bear Inn and Conference Center, responded to this review

Thank you for the great review. We really appreciate all your kind words. We take pride in our great staff. Our café has been very popular, glad to hear your meal was delicious. We hope you can return soon. More

Ithaca, NY
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Stayed 2 nights for June 2014 orientation at U Maine. On the first night we were later than expected and when we called ahead to let them know and asked about kitchen hours, they offered to take our order and had dinner waiting when we arrived. After driving 10 hrs from upstate NY this was so welcoming. The food was... More

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Tom P, Front Office Manager at Black Bear Inn and Conference Center, responded to this review

Thank you for your great review. So glad to hear our staff was so helpful with getting your dinner for you. We pride ourselves in our customer service. We look forward to having you stay with us over your son's college years. See you soon. More

Milford, New Hampshire
1 review
3 of 5 stars Reviewed June 22, 2014

Stayed here one night while attending U Maine Orientation. Good prices, clean, comfortable place to stay, and very convenient to the university. Unfortunately, the little customer service failures add up and "average" is the best I can rate it. Failure 1: I arrived in town very early (11:00) and decided to check on the off chance a room was available.... More

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Tom P, Front Office Manager at Black Bear Inn and Conference Center, responded to this review

Thank you for your response. Sorry our customer service was not up to the standards that we pride our selves for. I hope you will stay with us again and we can put our best foot forward and make you feel right at home. More

Land O Lakes, Florida
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2014

My friend and I stayed here when we visited the University of Maine in mid-June 2014. We are both alumni and wanted to go back to see how the campus had changed or stayed the same. The Black Bear Inn was conveniently located for our purposes. The room was a delightful surprise, with cover quilts that were anything but the... More

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Tom P, Front Office Manager at Black Bear Inn and Conference Center, responded to this review

Thank you for your review. So glad to have alumni return for a visit. We are glad you found our recent room upgrades to your liking, Our bear quilts have been very popular. We hope to see you again in the future. More

Sabattus, Maine
1 review
5 of 5 stars Reviewed June 17, 2014

I have never had a bad experience at the Black Bear. The value is amazing! Spacious rooms! It's right off the highway with easy access to Bangor, Old Town and Orono. The air conditioning is whisper quiet; slept like a baby. Free wine Reception on Friday nights, free cookies and complimentary breakfast! The desk staff is extremely welcoming. I ALWAYS... More

Was this review helpful? Yes
Tom P, Front Office Manager at Black Bear Inn and Conference Center, responded to this review

Thank you for the awesome review, we appreciate all your kind words. So glad you feel we are your "home away from home" as we strive hard o make all our guest feel at home. It is wonderful to hear you feel the value is great and our amenities are just a wonderful. We look forward to your next stay... More

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Additional Information about Black Bear Inn and Conference Center

Address: 4 Godfrey Dr., Orono, ME 04473
Location: United States > Maine > Orono
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Black Bear Inn and Conference Center 2.5*
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Also Known As:
Black Bear Hotel Orono
Best Western Orono
Orono Best Western
Black Bear Inn And Conference Center Orono, Maine

29 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Black Bear Inn Conference Center & Suites is an award-winning hotel conveniently located at exit 193 of I-95 and minutes from UMaine campus. The hotel is 100% non-smoking and the popular choice for UMaine visitors, conference attendees and tourists from all over the world. Each room offers a refrigerator, microwave, and Keurig coffee maker. Guests can access our free high speed-Wi-Fi. While you're here, enjoy a delicious meal from our on-site cafe, open for dinner from 5-8pm, Monday-Saturday. With 7,560 square feet of conference space, we are the area's premiere destination for weddings, banquets, and corporate events. ... more   less 
Number of rooms
68

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