I realize that COVID-19 has affected the service industry in unfortunate ways. And this resort is no exception. I have to give it some slack. But even some minimal service is expected, and they have so stripped themselves down, and covering three different resorts in town have just stretched them beyond their means. A really nice manager was there during the day, but after hours, getting good service was iffy. And choices the individual owners have made in terms of upgrading have really hindered the quality experience of a visiting exchanger such as me. The Seacastles Resort is the only one that is in downtown Ogunquit. It's right across the street from the entrance to the Marginal Way, As such, it's a GREAT location. But the grounds, aside from right in front of the main building, are shabby. The owners chose to the pool to be covered at one point, but the convertible roof is not used, so it's an indoor pool with so-so ventilation. The pool itself is clean, but it's not as refreshing as you'd want it to be in there if the weather is hot outside. We went during a heatwave in June, and the ocean water was too cold to go in safely without causing hypothermia (53 degrees!). The studio efficiency we stayed in faced a parking lot. Not all rooms have balconies, but our's did. Facing a parking lot. The room was newly renovated/updated, but it had faux light wood tiling and not very well lit. It had a dark sterility to it, if you can imagine that. The only window was the double-glass door out to the balcony. The door only had a solid, accordian-folding plastic curtain. Being on the first floor, there was no privacy with the curtain open. What they should have had are traditional horizontal blinds that you can pivot in a direction that allows light in, but still affords some privacy. The unit was also not well laid out. The sofa was right across from the stove and refrigerator, and directly in front of the dining room table.. The very small TV was on the opposite wall well to the right of the refrigerator. And when you're on the bed, the TV was well to the left. So you're either looking off to the right from the couch, or well to the left when on the bed. It just was not well thought out. We had some bad weather when we were there, so the lack of good use of the room space was magnified. I have been in similarly spaced typed efficiencies, though, that rendered a better sense of comfort. In the end, this place is about LOCATION!…