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All 37 Ogunquit hotels

The Cliff House Resort & Spa

3.0 of 5 Resort   |   591 Shore Road, Ogunquit, ME 03907
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The Cliff House Resort & Spa
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46%
Ranked #33 of 37 hotels in Ogunquit
A recent review
4 of 5 stars reviewed 4 days ago
t-bredfan Boston, Massachusetts
  • Reviews (690)
  • Photos (118)
  • Amenities
  • Room tips (222)
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690 people have reviewed this hotel

Traveler rating
    177
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • English first
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English first
Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I took a friend for a one night stay to celebrate her birthday. We had a double room with a wonderful ocean view in the cliffscape building. Our room was ready at check-in (3:00) and the service couldn't have been better. The room was clean and the beds were comfortable. We spent the afternoon relaxing on the balcony, watching the... More

Was this review helpful? Yes 2
GKiladjian, General Manager at The Cliff House Resort & Spa, responded to this review

I am very happy to that you and your friend had a wonderful experience at our resort. We appreciate your feedback on our rooms, dinner and team. I will be sure to share your comments with them. Hope you are able to visit us again. More

Manchester, New Hampshire
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

My girlfriend and I received a certificate toward The Cliff House and decided to give it a try. We're both very happy we did! Our stay was fantastic. The staff was all friendly and helpful, the room we stayed in was clean, and the grounds were well kept. Some repair work was happening during out stay, but I'll easily excuse... More

Was this review helpful? Yes
GKiladjian, General Manager at The Cliff House Resort & Spa, responded to this review

It is a pleasure to hear that you both enjoyed your recent stay with us. I will be sure to share your nice comments with our team as they really do take pride in their service. Glad you took advantage of the trolley service to our many fun area points of interests. Hope you visit again soon. More

Hanover, Maryland
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This property is very run down. The grounds are less than desirable. The only thing going for this resort is location and the view. Customer service was terrible. Our rooms were not ready when they were suppose to be. My kids were actually kicked out of the pool for being warned once not to jump into the pool. There are... More

Was this review helpful? Yes 5
Beverly, Massachusetts
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

My mother, sister and I visited the Cliff House over the July 4th weekend. It was our first and last visit. We stayed at the Cliff top building. Upon entering the room my first instinct was to call the front desk and ask to be moved to a better room. We were told they were full. The room was so... More

Was this review helpful? Yes 2
GKiladjian, General Manager at The Cliff House Resort & Spa, responded to this review

Thank you for your feedback. I apologize for the inconvenience you experienced and not being able to offer you a room change upon request. We are planning a complete renovation of the resort and hope you give us another chance and come see our progress. More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A previous reviewer said there should be a 5 star hotel here but I disagree. If you want a super expensive hotel you can find one anywhere! This hotel has a few quirks which makes it all the better. At least you know where you are and not in some mass produced pseudo rich hotel out of reach for the... More

Was this review helpful? Yes 2
GKiladjian, General Manager at The Cliff House Resort & Spa, responded to this review

Thank you for your support of our wonderful resort. We agree that the Cliff House has a certain charm and we would like to preserve it. We plan on updating the rooms and enhancing the overall guest experience. We will do our best to preserve the essence of the property, and keep it affordable for our loyal returning guests to... More

Boston, Massachusetts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The views were excellent, and I enjoyed being able to climb down the rocks to the water. However, the service was not all that great. While the dining room staff was friendly (for the most part) lunch service was painfully slow. We were the only customers, but it took forty something minutes to cook a couple of burgers. They did... More

Was this review helpful? Yes 1
GKiladjian, General Manager at The Cliff House Resort & Spa, responded to this review

Thank you for your feedback. As the new owners and management company, we agree with you that this fantastic location deserves an amazing resort. We are planning a significant renovation that will do just that. I am sorry that our service wasn’t satisfactory.I will address these items with our team. Our goal is to provide fresh sheets for our sofa... More

Boston, Massachusetts
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently returned from three marvelous nights at The Cliff House. Not enough time to do everything...planned to make a Spa appointment but did not get to it this time. Hotel is under new ownership, and the staff aim to please. They were amazing, especially Tommy - a bartender's bartender! Also, Sherri at the front desk was wonderful. The dining... More

Was this review helpful? Yes 1
GKiladjian, General Manager at The Cliff House Resort & Spa, responded to this review

Thank you for the compliments. We appreciate the positive feedback. We are making every effort to make sure our guests enjoy the views as well as their experience with us. We hope to see you again soon. More

Jacksonville, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The most gorgeous setting you can find. The staff is very accommodating.we wish to have stayed longer. Meals at the dining room are generous and rich. The setting is somewhat isolated from town. We felt that while some areas could use a bit of attention that the environment and friendly staff rates the Cliff house high in our opinion.

Was this review helpful? Yes 1
GKiladjian, General Manager at The Cliff House Resort & Spa, responded to this review

Thank you for your a wonderful review of the Cliff House Resort & Spa. I am happy to hear that you enjoyed our oceanfront setting, staff and dining experiences. Hope you took advantage of the trolley service into town! We look forward to your next visit. Don’t forget to stay longer next time. More

Manchester, New Hampshire
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The views are incredible...but everything else not so much. For the price you are paying I expected more. The rooms are in urgent need of a refurbishing. I get the slightly musty smell...it's on the ocean but the rooms weren't up to par for the high room rate. Old furnishing, carpet...just had a "cut-rate motel" feel. The worst part was... More

Was this review helpful? Yes 5
GKiladjian, General Manager at The Cliff House Resort & Spa, responded to this review

Thank you for taking the time to share your experience at the Cliff House with us. I too am very disappointed that our service wasn’t up to par. Rest assured that I have already shared your feedback with our team and changes are being made to improve the overall guest experience. Additionally, we are in the midst of planning a... More

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The view from our room would have been magnificent had it not been punctuated by a somewhat dingy outdoor pool and a large, unsightly parking lot directly at the edge of the cliff. The room rate was certainly high enough to lead one to expect grandeur, but The Cliff House just fell short. The amenities were great; the gym and... More

Was this review helpful? Yes 3
GKiladjian, General Manager at The Cliff House Resort & Spa, responded to this review

Thank you very much for sharing your feedback. I am truly sorry your stay didn’t live up to your expectations. The resort is under both new ownership and management and we are excited to let you know that we are planning a significant renovation with the intention to restore the charm of our resort. We hope you give us another... More

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Hotel Summarization (Beta)

What travelers say

  • Dining room(31)
  • Ocean views(30)
  • Hot tub(11)
  • Parking lot(10)
  • Outdoor pool(8)
  • Very clean(8)

Additional Information about The Cliff House Resort & Spa

Address: 591 Shore Road, Ogunquit, ME 03907
Phone Number:
Location: United States > Maine > Ogunquit
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Cliff House Resort & Spa 3*
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Also Known As:
The Cliff House Hotel Ogunquit
The Cliff House Resort And Spa
Cliff Hotel Ogunquit
Cliff Resort Ogunquit
Cliff House Ogunquit
Cliff House Hotel Maine
Cliff House Resort And Spa
The Cliff House Resort & Spa Ogunquit, Maine

118 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Top resorts Hotel in Ogunquit
Hotel Class
Official Description (provided by the hotel)
The Cliff House Resort & Spa is situated on the dramatic cliffs on the Maine coastline with every guestroom offering a balcony and ocean views. ... more   less 
Number of rooms
166

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