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The Grand Hotel

Certificate of Excellence
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1 Chase Hill Road, Lower Village, Kennebunk, Kennebunks, ME 04043
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1 room 1 guest
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182 Reviews from our TripAdvisor Community

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Traveler rating
    141
    34
    6
    1
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12
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (182)
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    (30)
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    (16)
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Westport, Connecticut
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Grand Hotel is really well located with easy parking and wonderful staff. The room we stayed in overlooked town and looked newly decorated. It was immaculate and so well cared for. This hotel doesnt have amenities but is a pleasure to have stayed in. Will definitely return!

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Wilton, Connecticut
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our room was beautiful and nice taken care of. They have a hospitality bar on the 2nd floor that includes a few games, sweet and savory treats, ice and a few other things. Any time we needed recommendations or help at the front desk they were more than accommodating.

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A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

This hotel is great. From check in to check out we were very comfortable here and sad to leave. There are many nice touches that the hotel apply to make the stay a little more special than you would expect. Our room was very well appointed and had an excellent balcony from which to watch the busy Main Street of... More 

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CT
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The woman at the front desk is amazing. Clean room, very comfortable. They really go out of there way to make sure u enjoy ur stay. They have bottled water, snack bars, toothbrush and toothpaste, sun chips all available in case u forget one. A+++++

Was this review helpful? Yes 1
GrandHotelManager, Front Office Manager at The Grand Hotel, responded to this review

Dear "Best Hotel..." Thank you so much for taking the time to review the Grand Hotel. Knowing the other properties in town, we sincerely appreciate you characterizing us as the best! The butler's pantry is always a hit with guests - sometimes you need a little snack or water after a long trip in the car. When you realize you... More 

Boston, MA
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We throughly enjoyed our stay at The Grand, so much so that we decided to extend our stay an extra night. We stayed here for two nights after our wedding and the staff made us feel very special and welcomed! The first night we had a king balcony room on the second floor. The balcony was great for relaxing outdoors... More 

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GrandHotelManager, Front Office Manager at The Grand Hotel, responded to this review

Dear "Romantic..." The Grand Team is thrilled that your honeymoon stay with us was so delightful! What an honor to be included in your celebration! We're happy we could accommodate you; room 303 is a guest (and staff!) favorite. Our bicycles are a quick, easy way to get to the beach, and greatly appreciated by our guests because they are... More 

Chicago, Illinois
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in a King room at The Grand Hotel and had a lovely night. I enjoyed the Whoopie Pie on check-in and butler's pantry since we hadn't gotten any lunch that day, and it was cold and raining outside. The hotel is in a perfect area for walking to the shops in downtown Kennebunkport. Our room was clean and... More 

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GrandHotelManager, Front Office Manager at The Grand Hotel, responded to this review

Dear "Quick but Great..." Thank you so much for your kind review of the Grand Hotel. We try to think of extras our guests would appreciate and are delighted that you took advantage of items in the butler's pantry and enjoyed the whoopie pie! We have several room types offering varying square footage; I'm glad you enjoyed your room even... More 

Nashville, Tennessee
Level Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 30, 2015

Stayed her on vacation with my husband. Super friendly staff. Rooms were clean, elegant, and had lots of nice touches. We sprung for a room with a balcony. Table and chairs were lovely, though the street was a bit noisy. It's a perfect location if you want to walk to everything in Kennebunkport and Kennebunk Lower Village, which can also... More 

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GrandHotelManager, General Manager at The Grand Hotel, responded to this review

Dear "Great location, friendly staff", Thank you for your review. We are so pleased that you enjoyed your stay here with us. The rooms are comfy and it's great to be in the center of 'town'. Everything is in walking distance. We look forward to your next stay with us. Until then have a great summer! Kind regards, -The Grand... More 

Poughkeepsie, NY
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 21, 2015

We only stayed one night and couldn't decide between the Grand or Kennebunkport Inn and I'm so glad we chose the Grand. It was definitely more our taste! It was very spacious, new, contemporary, clean and comfortable with a fabulous deck & view of the town. The location was perfect. We were able to just park and walk everywhere. We... More 

Was this review helpful? Yes 1
GrandHotelManager, General Manager at The Grand Hotel, responded to this review

Dear "Loved this place!", Thank you for your kind words in your review about The Grand Hotel. We strive to make our guests' stays as comfortable and relaxing as possible. We want your stay with us to be memorable. We look forward to your next stay with us when you can stay longer! Until then, enjoy the rest of your... More 

Alexandria, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015

My husband had never been to Maine so we decided on a quick trip to Kennebunk on our way to Bar Harbor and couldn't have been more pleased with our decision to book a room at The Grand. It was fabulous. We only stayed one night and left wishing we had stayed more. The staff was wonderful and so friendly.... More 

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GrandHotelManager, General Manager at The Grand Hotel, responded to this review

Dear "Last Minute Trip", We are so pleased that you had such a wonderful stay with us. Thank you for your kind words in your review of us and we are looking forward to your return visit. We love that you took advantage of our turndown service and used the pantry during your recent stay with us. It is such... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 16, 2015

What a beautiful hotel; from the well appointed bathrooms to the deliciously appointed beds, there wasn't a thing wrong with this place other than the lack of parking. Sitting on the public deck overlooking downtown while eating breakfast from HB Provisions was a pleasure.

Was this review helpful? Yes
GrandHotelManager, General Manager at The Grand Hotel, responded to this review

Dear "A relaxing retreat", We are so pleased to read how much you loved your recent stay with us. Thank you for your thoughtful words in your review. It is so nice to know that you think of us as a 'beautiful hotel'. We look forward to seeing you again. Until then, have a wonderful summer season! Kindest regards, The... More 

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