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The Grand Hotel

Certificate of Excellence
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1 Chase Hill Road, Lower Village, Kennebunk, Kennebunks, ME 04043
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1 room 1 adult
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206 Reviews from our TripAdvisor Community

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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 22, 2015

My boyfriend and I visited Maine over Labor Day Weekend 2015. We started our weekend in Kennebunkport at The Grand Hotel on Thursday night... I am so sad we were only there for one night! The location was perfect. The staff was wonderful. The room was modern yet cozy, large, comfortable, super clean... I can't say enough great things!

Helpful?
1 Thank Jessica A
GrandHotelManager, Front Office Manager at The Grand Hotel, responded to this review

Dear "Charm and Elegance," We're so glad you enjoyed your stay at the Grand Hotel. Our location is convenient to town and our staff takes pride in serving our guests. We hope you will stay with us again for a few more nights! Sincerely, The Grand Hotel staff More 

York, Maine
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 22, 2015

We were in Kennebunkport for a holiday party and decided to book a room for the night. We stayed at David's last year but when I called this year they were booked. I am so glad they were and I gave the Grand Hotel a try. Don't get me wrong, David's is very nice and it's located right downtown, but... More 

Helpful?
Thank Scott B
GrandHotelManager, Front Office Manager at The Grand Hotel, responded to this review

Dear "Customer Service," Thank you for your kind review of the Grand Hotel. We're so glad you enjoyed your stay. Although we're a two minute walk to the center of Kennebunkport guests enjoy this side of the river and the proximity to the hustle and bustle of town. We take pride in our customer service and we're happy you liked... More 

West Shokan, New York
Level Contributor
134 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed December 8, 2015

We really loved staying here. From our first contact with Linda until we left, we could not have been greeted any better (we even had champagne upon arrival!). Our room was spotless, a wonderful bathroom with heated marble floors, nice bed linens with plenty of pillows, in room coffee, robes, comfortable seating.....need I say more? We planned on one night... More 

Helpful?
Thank peggywestshokan
GrandHotelManager, General Manager at The Grand Hotel, responded to this review

Dear "we loved it!", Thank you for your wonderful review. We are so happy to know that we made such a great impression on you during your stay with us. Our team strives to get this kind of reaction from our guests. It was our pleasure to meet you! Thank you for finding us and for staying a 2nd night.... More 

Providence, Rhode Island
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 24, 2015

Really enjoyed this hotel- my mom and I booked it last minute for a girls weekend and she thought it was just lovely. Greeted with a glass of champagne, we felt welcomed and comfortable. The location is perfect for walking around town and there are plenty of places nearby to eat and shop. The hotel rooms are cozy and a... More 

Helpful?
1 Thank Emily W
GrandHotelManager, Front Office Manager at The Grand Hotel, responded to this review

Dear "So lovely..." Thank you for your kind review of the Grand Hotel. We're so pleased you found us to be cozy and comfortable! The heated bathroom floors are much appreciated and our proximity to town is very popular among our guests. Thank you again for your review; we'll be happy to see you and your mother again soon. Sincerely,... More 

Westford, Massachusetts
2 reviews
5 of 5 stars Reviewed November 9, 2015

Great place to stay, easy walk to everything. Wonderful staff and extremely clean! Recommend to anyone going to Kennebunkport! We were there for a long weekend and it was quiet, convenient and GREAT hotel! Also, had to work for one of the days that was there and the wifi was fast... no connection issues or lag time!

Helpful?
Thank Liz A
GrandHotelManager, Front Office Manager at The Grand Hotel, responded to this review

Dear "Have stayed at other properties..." We are so happy you enjoyed your stay at the Grand Hotel! Guests love our in town location and that they can walk to whatever they need. Our housekeeping staff takes pride in their work and we are gratified your room was sparkling! We're sorry you had to work during your long weekend but... More 

Level Contributor
116 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed October 22, 2015

We stayed there with a Living Social coupon and it was my first visit. Very friendly, very nice hotel. Beds were comfortable. Wifi worked great with no problems. Bathroom floors had a heating device...nice on cold days. Location? Within walking distance of Dock Square in Kennebunkport and within walking distance of restaurants, shops, etc. Would gladly stay here again!!

Helpful?
2 Thank SKCYCLES
GrandHotelManager, Front Office Manager at The Grand Hotel, responded to this review

Dear "Great Hotel..." We're so happy you decided to try us out with the Living Social special; it's a great way to get to know us! The heated floors in the bathrooms are very popular with our guests, especially as we come into another Maine winter! Guests love our in town location; we're close to everything but you can leave... More 

Bedford
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 22, 2015

We stayed at The Grand at the start of an independent tour of New England in the Fall. I booked on behalf of my husband, myself and another couple and when we arrived and saw our rooms I got a huge hug and thank you from our friends for choosing such a lovely place! What can I say? Beautifully and... More 

Helpful?
Thank BedfordTripper
GrandHotelManager, Front Office Manager at The Grand Hotel, responded to this review

Dear "Fantastic..." We're so happy you chose to stay with us and that you are happy with your choice as well! Guests appreciate our in town location and elegant, comfortable furnishings; our housekeeping staff takes pride in their work and goes the extra mile to make our hotel shine! We will look forward to seeing you again! Sincerely, The Staff... More 

Ottawa, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 21, 2015

Stayed at The Grand from September 21 - 23, 2015. The Grand is a beautiful hotel. Staff was very friendly. The rooms are beautiful and clean. The bed was super comfy and the bathroom was gorgeous. I can't say enough good things about The Grand. We were very happy we choose this hotel. We even got a little gift bag... More 

Helpful?
Thank KimBitts
GrandHotelManager, Front Office Manager at The Grand Hotel, responded to this review

Dear "Fantastic..." We're so happy you chose to stay with us and that you are happy with your choice as well! Guests appreciate our in town location and elegant, comfortable furnishings; our housekeeping staff takes pride in their work and goes the extra mile to make our hotel shine! We will look forward to seeing you again! Sincerely, The Staff... More 

Northampton, Massachusetts
1 review
5 of 5 stars Reviewed October 15, 2015

My husband and I went on our "mini-moon" to the Grand Hotel following our wedding. The staff were so thoughtful and attentive and we had such a wonderful tine. We will definitely return for another visit in the summer months!

Helpful?
Thank mlod100915
GrandHotelManager, Front Office Manager at The Grand Hotel, responded to this review

Dear "Mini-Moon..." We are honored you chose to spend the days following your wedding with us. It is certainly a time to unwind and we're glad you enjoyed yourselves. We'll look forward to seeing you in the summer, and maybe in the fall for an "anniversary moon!" Best wishes! The Grand Hotel Staff More 

Spring Hill, Florida
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed October 14, 2015 via mobile

We enjoyed this beautiful room with a very nice view on main street in Kennebunkport, Maine. Walking distance to do so much in town. We also found a great Fransiscan Monestary down the road with an awesome walk and view of the port.

Helpful?
Thank Chris B
GrandHotelManager, Front Office Manager at The Grand Hotel, responded to this review

Dear "Very Nice..." Thank you for your review of the Grand Hotel. We're glad you appreciated your view and discovered the Monastery; it's a sometimes overlooked respite from the hustle and bustle we all enjoy in town! Thank you again for your kind review and we will look forward to seeing you again. Yours truly, The Grand Hotel Staff More 

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