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The Grand Hotel

Certificate of Excellence
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One Chase Hill, Kennebunk, Kennebunks, ME 04043
The Grand Hotel
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157 reviews from our community

Traveler rating
    121
    30
    5
    1
    0
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10
121
3
2
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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ma
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We travel to the Kennebunks quite often and have a favorite place we usually stay. This property has interested us since it opened a few years ago. We decided to give it a try and are glad we did. Carol assisted us in choosing just the right room during the reservation process and was there to check us in with... More 

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Boston
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

New hotel in the heart of Kennebunport. Well designed rooms; separate sitting area, lots of windows. Well appointed with Cuddledown (pretty sure on the brand name) pillows, which are the best. Adjacent to a great art gallery. Delicious dinner, great music ( a regular -I don't have his name at my fingertips, but a wonderful guitarist and chromatic harmonica player)... More 

Was this review helpful? Yes 2
Cumberland, Rhode Island
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 23, 2015

Decided to take a weekend trip in March and came across The Grand Hotel online. I made reservations for Friday and Saturday night. Our accommodations were perfect! The hotel is beautiful and located within walking distance to downtown Kennebunk. The staff were friendly and provided a list of places to check out for dinner/drinks and local entertainment. Beds are large... More 

Was this review helpful? Yes 3
GrandHotelManager, Manager at The Grand Hotel, responded to this review

Hi David G, Thank you for taking the time to review your stay with us! We look forward to welcoming you back to the Grand and sharing more of our fave places to go! Thanks Terri! More 

Lowell, Massachusetts
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 22, 2015

This is a hotel I would definitely recommend and return to. The staff was friendly and addressed our needs in a timely manner. The rooms were clean and well-appointed. It was a great find. Just one question though and this hotel isn't the only one that is guilty of this. Why is there only one comfortable chair in the guest... More 

Was this review helpful? Yes 6
GrandHotelManager, Manager at The Grand Hotel, responded to this review

Hi Christine W, Thank you for taking the time to write a review on your recent stay with us. Your feedback on the décor has been noted and shared with our design team as well as owners. Thanks Again Terri More 

Worcester, Massachusetts
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 28, 2015

We arrived at the Grand hotel after some X-country skiing in Wells Maine. It was a cold February Thursday afternoon when we arrived and checked in. We were able to park right in front, and were immediately checked in by Carol, who proceeded to fill us in on places and happening that were going on in town. We then proceeded... More 

Was this review helpful? Yes 4
GrandHotelManager, Manager at The Grand Hotel, responded to this review

Hi! Thank you so so much for your kind review of your stay with us. The Winter season really is a special time for a visit and we are so glad to hear you enjoyed your time here in town as well as the Grand. Thanks again Terri More 

Lynnfield, Massachusetts
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2015

Booked through living social and was so pleased that we did!! Our travel dates were 2/17-2/19. When we arrived to the hotel we were so impressed, we weren't even in our room yet and in love with the hotel and the area. It is in walking distance of all the shops and most restaurants. We were greeted by Carol, who... More 

Was this review helpful? Yes 3
GrandHotelManager, Manager at The Grand Hotel, responded to this review

Hi Annie K, Thank you for your review of your stay at the Grand! Carol is so great and really enjoys her job, I am glad to hear that you saw that too. We look forward to having you back with us! Thanks Again Terri More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 12, 2015

We decided about 3 days in advance to head up to Maine for an Art gallery opening. We needed to find a nice place to stay and stumbled upon the grand hotel. First, the location is ideal. Right downtown and within walking distance to most restaurants, bars, and shops. Second, the hotel is new and very charming. We checked in,... More 

Was this review helpful? Yes 1
GrandHotelManager, Manager at The Grand Hotel, responded to this review

Dear Gull42424 Thank you so much for your great review. We are so glad you enjoyed the room and the bed. The comfort of the beds is a big thumbs up with all the guests who stay here. We do hope you will come back to see us again soon. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2015

Clean, nicely furnished, great location. Walking distance to shops and restaurants in kennebunkport. Staff welcoming and efficient. We went in winter, room was very comfortable temperature. Bathroom floor is heated. Room was a bit small, king bed took most of space, otherwise everything was as advertised.

Was this review helpful? Yes 1
Stoughton, Massachusetts, United States
Top Contributor
96 reviews 96 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 2, 2014

We spent two wonderful nights at this fantastic boutique hotel near dock square in Kennebunkport. The hotel has spacious rooms, most with balconies that have great views of Dock Square etc.,super comfortable accommodations, luxury bedding and linens, heated bathroom floors and a breakfast bag placed at your door each morning. The hotel has an elevator, ample free parking and is... More 

Was this review helpful? Yes 4
GrandHotelManager, Manager at The Grand Hotel, responded to this review

Dear Alan W Thank you so much for taking the time to write your review. We are delighted you enjoyed your stay with us and all the comfort and luxury The Grand Hotel provides. We really hope you come back to visit us again soon. Angela More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2014

Can't say enough about this beautiful boutique hotel. Rooms are spacious and clean with heated bathroom floors and goodies left in room upon arrival. Management went out of their way to make our stay comfortable. Top notch hotel, one of the best!

Was this review helpful? Yes 1
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