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The Grand Hotel

Certificate of Excellence
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One Chase Hill, Lower Village, Kennebunk, Kennebunks, ME 04043
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166 Reviews from our TripAdvisor Community

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Traveler rating
    128
    31
    6
    1
    0
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11
128
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2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (166)
  • Mar-May only
    (30)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (16)
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New Jersey
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a new place and my room looked beautiful at first glance. All the decor is very high end and the bathroom was beautiful. But the room really didn't function well. The tv was awkwardly placed and I worried about bumping my head in the middle of the night if you needed to use the restroom. There was an... More 

Was this review helpful? Yes 1
GrandHotelManager, Front Office Manager at The Grand Hotel, responded to this review

Dear Nice... Thank you for your candid review of your room at the Grand Hotel. Each room is uniquely laid out and I am sorry yours did not exceed your expectation. With our proximity to shopping, restaurants, activities, and the beach, I do hope you will give us another try in the future. Sincerely, Ann K. Doe Front Desk Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Grand Hotel recently on a get away weekend for our 20th anniversary. Out stay was fantastic. We took our time driving to Kennebunkport so we were late arriving. Ann, from the front desk, called us around 6pm to let us know we could take our time getting to the hotel and our key... More 

Was this review helpful? Yes
GrandHotelManager, General Manager at The Grand Hotel, responded to this review

Dear "Fantastic Stay", Thank you for your wonderful review! We hope you had a happy anniversary during your stay with us and that you took home many great memories of your celebration. We are so pleased that we exceeded your expectations and hope that you make us your celebration destination year after year. Our public areas and balconies create peaceful... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I travel quite frequently and I would have to say that The Grand is one of the finest places I've stayed. The rooms are very clean and the decor is nothing short of high class. Everyone was extremely friendly and welcoming. I will most definitely recommend this place to our friends.

Was this review helpful? Yes
GrandHotelManager, Manager at The Grand Hotel, responded to this review

Dear Vjpeas, Thank you so much! We truly value you staying with us and the fact that you want to recommend us to your friends is awesome! Hope to welcome you back to the Grand soon! Terri More 

Miami, Florida
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Enjoyed the location, room and service. We enjoyed the large terrace view and the area was easy to walk around to local attractions and restaurants. Comfortable room with attention to detail that makes your stay memorable.

Was this review helpful? Yes
GrandHotelManager, Manager at The Grand Hotel, responded to this review

Dear akira1829, Thank you for staying with us and writing such a nice review. We thank you for noticing our attention to detail- we really pride ourselves on that, hearing it from a guest is awesome! Hope to see you again! Terri More 

Boston Area
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

My wife and I had a perfect 2-night stay at The Grand Hotel last week, just prior to the Memorial Day holiday weekend. The front desk personnel were exceptionally friendly and helpful, providing excellent tips on restaurants and things to do in the area. We had a Classic Queen room on the third floor, and while not exceptionally large, it... More 

Was this review helpful? Yes 1
GrandHotelManager, Manager at The Grand Hotel, responded to this review

Hi FigaroTraveler, Thank you for taking the time to review your stay at the Grand! Thank you for noticing our attention to detail! Our housekeeping and maintenance teams really work hard to make sure that everything is the way it should be in the rooms :) Hope to welcome you back again! Terri More 

Richmond, Virginia
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed May 23, 2015

We spent a night here during a photo trip to Maine. We were treated like valued guests despite the fact that we were a bit unkempt in our rumpled vests and dressed much less stylishly than the other guests we saw. Our room was huge--a comfortable king bed, a balcony, and a bathroom with a heated floor, which was a... More 

Was this review helpful? Yes 2
GrandHotelManager, Manager at The Grand Hotel, responded to this review

Hi Baycruisers! Thank you so much for such a kind review. It was our pleasure having you with us and we hope to welcome you back soon! Terri ps- We are working with the cable/internet company to up the bandwidth for the hotel :) More 

northern NY
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 22, 2015

We stayed here this past Tuesday night with another couple and all of us loved the hotel! It has 17 elegantly appointed, cozy rooms in very updated colors/patterns. Our room, 606 was huge with a small balcony. The other room, 605, was smaller but also had a large balcony with chairs and a table. The toiletries were all organic. Added... More 

Was this review helpful? Yes 1
GrandHotelManager, Manager at The Grand Hotel, responded to this review

Dear northernNYMartha, Thank you so much for such a nice review! It is so great when our guests enjoy our little touches that help make a stay at The Grand special! We hope to welcome you back soon! Thanks Again All of us at The Grand Hotel More 

CT
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 6, 2015

If you are a discriminating traveler this place is for you when in Maine. Brand new, clean, convenient, and in on dock square Kennebunkport. Cozy and comfy, bathroom was amazing, heated floor, tiled walk in showers. We had a great stay and walked to the beach right down the road. Not to be missed!

Was this review helpful? Yes 1
GrandHotelManager, Manager at The Grand Hotel, responded to this review

Dear babsCt, Thank you for your review! love your username!! Our location in Lower Village, makes for an easy walk to the beach, shops, galleries, and restaurants! We hope to see you back at The Grand soon! Thanks again :) More 

Vernon Ct
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 3, 2015

I stayed here for 2 nights. The room was classy and elegant. I was given the Allen Bunker room. His art decorated the walls and was lovely to look at. The linens were soft and luxurious. The bath room was large, had a heated tiled floor and a great glass shower. I'm short so there was great space in there... More 

Was this review helpful? Yes
GrandHotelManager, Manager at The Grand Hotel, responded to this review

Dear ThePinkPolliwog, Thank you for your review! The Art rooms at The Grand Hotel are very unique and special. It is so great to hear that you appreciated the original works of art by Allen Bunker. With only two of these rooms on the property, they are highly sought out by art lovers. Those that can't book an Art Room,... More 

ma
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed April 24, 2015

We travel to the Kennebunks quite often and have a favorite place we usually stay. This property has interested us since it opened a few years ago. We decided to give it a try and are glad we did. Carol assisted us in choosing just the right room during the reservation process and was there to check us in with... More 

Was this review helpful? Yes 1
GrandHotelManager, Manager at The Grand Hotel, responded to this review

Hi pfmMa, Thank you for taking the time to review your stay at The Grand! We appreciate your feedback and thoughts. Our second floor "Pantry" has been a real hit with our guests and what is even more great, all guests are mindful of the fact it is near other guest rooms so they are always courteous when enjoying the... More 

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