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All 16 Kennebunk B&Bs / inns

The Grand Hotel

One Chase Hill, Kennebunk, Kennebunks, ME 04043
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95%
Ranked #5 of 16 Kennebunk B&B and Inns
Certificate of Excellence 2013
A recent review
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111 people have reviewed this hotel

Traveler rating
    85
    21
    4
    1
    0
See reviews for
8
84
2
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My mother and I used our Living Social deal and had a very pleasant and comfortable stay at the Grand Hotel. Our suite on the second floor had marvelous views of Dock Square, which we were able to enjoy from inside the room (thanks to the large windows) and outside on the private balcony. The room itself is decorated with... More

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Boston
Contributor
16 reviews 16 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I just came back from a 2 night stay at this hotel for his birthday celebration. The location is fantastic; you can easily walk to all the shops and restaurants around Kennebunk and Kennebunkport. The hotel and our room were beautifully decorated. Our room had a soft and neutral yellow color palette that made it feel like... More

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Washington DC, District of Columbia
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall the hotel is beautiful and well appointed, with a very convenient location. Aside from that, the management and staff seem to still have some bumps they're working out when it comes to their reservation systems and knowing what their guests actually booked/paid for. This weekend was booked as a package through the hotel's website as the "Winter is Grand"... More

Was this review helpful? Yes 3
GrandHotelManager, General Manager at The Grand Hotel, responded to this review

Dear Pent84, Thank you for your review. The comment card that was left upon your departure gave me insight to the bumps that you experienced while staying with us. After reading your comment card I did reach out to you via email and thank you for your reply this morning. I understand the frustration you experienced while staying with us... More

Williston, Vermont
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at The Grand Hotel for a long weekend in June of 2013 for our first trip to Kennebunkport. The hotel was lovely and a fantastic place to stay. The rooms were beautiful and spacious and I really appreciated the Keurig coffee brewers in each room. It was probably also the most comfortable bed I had ever slept in... More

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GrandHotelManager, General Manager at The Grand Hotel, responded to this review

Dear Lillian C, We are so happy that you enjoyed your stay at the Grand Hotel. Our in town location is a great added feature to the wonderful amenities that we have to offer. You are right about the beds! They are incredibly comfortable and when matched with the luxury linens and Cuddledown pillows, how could you not have the... More

Boston, Massachusetts
Top Contributor
55 reviews 55 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was recommended to us by some local friends and it certainly met the expectations. The room was comfortable and the furnishings new. There was little noise from the main road which passes next to the hotel. It seems to be a growing trend not to have tubs in the bathroom and have soap and other toiletries 'nailed to... More

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GrandHotelManager, General Manager at The Grand Hotel, responded to this review

Dear WorldT001, Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed your stay and the room. At the Grand Hotel we offer luxurious Water Works bathrooms that boast finishes of marble, tile and chrome. All but one of our bathrooms have stand alone showers that are accessed through over sized glass... More

Stratford, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2014

The hotel is basically brand new, which contributes to it's wonderful upkeep and cleanliness I'm sure...the staff were all very pleasant, the rooms were clean, the bathrooms were spacious (with heated floors!). Breakfast was left by our door daily. I would definitely return. This was a wonderful weekend for my wife and I. The town is small and quiet, the... More

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GrandHotelManager, General Manager at The Grand Hotel, responded to this review

Dear jpn627, Thank you for your wonderful review. We take pride in keeping our property's cleanliness. The heated tile floors are such a great feature. They are wonderful in the winter when the last thing you want to do is step on a freezing bathroom floor first thing in the morning. We hope that the next time you are in... More

Coventry, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 4, 2014

We stayed here in May 2013 for 2 nights. It is a lovely hotel and the rooms are beautifully furnished and the beds are extremely comfortable. It is in a convenient location, near the river and the town centre. The only area's that could have been improved would be a fridge in the room, as there is plenty of room.... More

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Boston, Massachusetts, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 1, 2014

I've stayed here twice now and have been equally as pleased both times. The boutique hotel is above a wonderful cafe that serves delicious coffee (opens at 7am) and an art gallery is on the premises as well. The staff are genuinely nice... not always on site as it is a boutique hotel the desk closes at night. They communicate... More

Was this review helpful? Yes 1
GrandHotelManager, General Manager at The Grand Hotel, responded to this review

Thank you so much for taking the time to review our hotel Cathy C! I am very pleased to hear that you enjoyed your second stay with us at the Grand Hotel. We have just started offering juice and muffins in the morning and are enjoying hearing any and all feedback about it. Many of our guests LOVE our pillows.... More

East Falmouth, MA
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 26, 2014

We just returned from a long weekend in Kennebunk at the Grand Hotel. This wasn't our first trip to the area, we enjoy the quiet winters here. The hotel was just as expected based on the reviews, the room was warm and welcoming and very clean. The bed was extremely comfortable and the room had a couple of sitting chairs... More

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GrandHotelManager, General Manager at The Grand Hotel, responded to this review

Dear DeDowens, We appreciate you taking the time to write a review on our hotel. We take pride in the cleanliness of our rooms as well as the friendliness and helpfulness of our staff. Being within walking distance of all that Dock Square has to offer is a great added feature to our hotel. As you pointed out our desk... More

Waltham, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2014

My boyfriend and I bought the LivingSocial voucher for this place as a last minute getaway after our flight to the Dominican Republic got cancelled. We were super bummed about our DR trip being cancelled but our trip to Kennebunkport was so wonderful, we forgot all about it. The hotel was lovely. The room was pristine, the staff was friendly... More

Was this review helpful? Yes 1
GrandHotelManager, General Manager at The Grand Hotel, responded to this review

Dear Liz Z, Thank you for writing such a glowing review of our hotel! I am so sorry that your trip to the Dominican Republic was cancelled. I know it wasn't as warm outside but it was nice to hear that the warmth of our rooms and our staff made up for it. It is great to hear feedback on... More

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Additional Information about The Grand Hotel

Also Known As:
The Grand Hotel Kennebunk, Maine
Address: One Chase Hill, Kennebunk, Kennebunks, ME 04043
Phone Number:
Location: United States > Maine > Kennebunks > Kennebunk
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #5 of 16 B&Bs / Inns in Kennebunk
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The latest addition to the Kennebunkport Resort Collection of luxury Kennebunkport accommodations, the Grand Hotel sits prominently on Chase Hill, offering sweeping views of the Kennebunk River and bustling Dock Square. Featuring classic New England architecture and elegantly appointed rooms, the Grand Hotel is the perfect spot to enjoy your Kennebunkport, Maine vacation. With an onsite day spa and gourmet deli, you can indulge yourself in both well-being and culinary delights. Our Kennebunkport resort has something for everyone! Steps away from the Grand, you’ll find exceptional restaurants, diverse art galleries, and charming boutiques. Kennebunkport also offers several beautiful beaches, perfect for soaking up some rays, shell seeking or a family day at the beach. Paddle a kayak and check out the River, or explore Maine’s coast. Hop on a bike or scooter and explore Kennebunkport’s winding back roads, or enjoy one of our scenic tours on a classic schooner, lobster boat or whale watch. ... more   less 
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